Multi-Tech Systems Mvp-2400/2410/3010, Mvp-210/410/810 Voice/ip Gateways User Guide

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E1 Telephony Parameters (for MVP3010)
The following parameters must be known about the PBX or telco
central office equipment to which the E1 MultiVOIP will connect:
➼
E1 Phone Parameters
Ask phone company or
PBX maintainer.
Info needed to operate:
MVP3010
E1 Telephony Parameters:
Record for this VOIP Site


• Which frame format is used?  Double Frame_____
MultiFrame w/ CRC4_____
MultiFrame w/ CRC4 modified_____
• Which CAS or PRI protocol is used? ______________
• Clocking: Does the PBX or telco switch use
internal or external clocking? _________________
Note that the setting used in the voip unit will be the
opposite of the setting used by the telco/PBX.
• Which line coding is used?  AMI___ or  HDB3___
• Pulse shape level?: (most commonly 0 to 40 meters)
Write down the values for these E1 parameters.  You will need to enter
these values in the “T1/E1 Parameters” screen in the Configuration
section of the MultiVOIP software. 
						

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SMTP Parameters (for email call log reporting)
required  if log reports of
VOIP call traffic
 are to be sent by email
Optional
SMTP Parameters
Preparation Task:
Ask Mail Server
administrator to set up
email account (with
password) for the
MultiVOIP unit itself.
Be sure to give a unique
identifier to each
individual MultiVOIP
unit. .
Get the IP address of the
mail server computer, as
well.To:  I . T. D e p a r t m e n t
 re : e mai l acc ount for VOIP
[email protected] 
						

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Local Configuration Procedure (Summary)
After the MultiVOIP configuration software has been installed in the
‘Command’ PC (which is connected to the MultiVOIP unit), several
steps must be taken to configure the MultiVOIP to function in its
specific setting.  Although the summary below includes all of these
steps, some are optional.  
1. Check Power and Cabling.
2. Start MultiVOIP Configuration Program.
3. Confirm Connection.
4. Solve Common Connection Problems.
A. Fixing a COM Port Problem.
B. Fixing a Cabling Problem.
5. Familiarize yourself with configuration parameter screens and how
to access them.
6. Set IP Parameters.
7. Enable web browser GUI (optional).
8. Set Voice/Fax Parameters.
9. Set T1/E1 Parameters.
10. Set ISDN Parameters (if applicable).
11. Set SNMP Parameters (applicable if MultiVoipManager remote
management software is used).
12. Set Regional Parameters (Phone Signaling Tones and Cadences).
13. Set Custom Tones and Cadences (optional).
14. Set SMTP Parameters (applicable if Log Reports are via Email).
15. Set Log Reporting Method (GUI, locally in MultiVOIP
Configuration program; SNMP, remotely in MultiVoipManager
program; or SMTP, via email).
16. Set Supplementary Services Parameters.  The Supplementary
Services screen allows voip deployment of features that are normally
found in PBX or PSTN systems (e.g., call transfer and call waiting).
17. Set Baud Rate (of COM port connection to ‘Command’ PC).
18. View System Information and set updating interval (optional).
19. Save the MultiVOIP configuration.
20. Create a User Default Configuration (optional). 
						

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Local Configuration Procedure (Detailed)
You can begin the configuration process as a continuation of the
MultiVOIP software installation.  You can establish your configuration
or modify it at any time by launching the MultiVOIP program from the
Windows Start menu.  
1. Check Power and Cabling.  Be sure the MultiVOIP is turned on and
connected to the computer via the MultiVOIP’s Command Port (DB9
connector at computer’s COM port; RJ45 connector at MultiVOIP).
You must allow the MultiVOIP to finish booting before you launch
the MultiVOIP Configuration Program.  The RED boot LED turns
itself off when the booting process is completed.
2. Start MultiVOIP Configuration Program.  Launch the MultiVOIP
program from the Windows Start menu (from the folder location
determined during installation).   
						

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3. Confirm Connection.  If the MultiVOIP is set for an available COM
port and is correctly cabled to the PC, the MultiVOIP main screen will
appear.  (If the main screen appears grayed out and seems inaccessible,
go to step 4.) 
						

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In the lower left corner of the screen, the connection status of the
MultiVOIP will be displayed.  The messages in the lower left corner
will change as detection occurs.  The message “MultiVOIP Found”
confirms that the MultiVOIP  is in contact with the MultiVOIP
configuration program.  Skip to step 5. 
						

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4.Solving Common Connection Problems.
A. Fixing a COM Port Problem. If the MultiVOIP main screen appears
but is grayed out and seems inaccessible, the COM port that was
specified for its communication with the PC is unavailable and must
be changed.  An error message will appear.
To change the COM port setting, use the COM Port Setup dialog box,
which is accessible via the keyboard shortcut Ctrl + G or by going to
the Connection pull-down menu and choosing “Settings.”  In the
“Select Port” field, select a COM port that is available on the PC.  (If
no COM ports are currently available, re-allocate COM port resources
in the computer’s MS Windows operating system to make one
available.)
Ctrl + G 
						

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4B. Fixing a Cabling Problem.  If the MultiVOIP cannot be located by
the computer, two error messages will appear (saying “Multi-VOIP
Not Found” and “Phone Database Not Read”).
In this case, the MultiVOIP is simply disconnected from the network.
For instructions on MultiVOIP cable connections, see the “Cabling”
section of Chapter 3.
5. Configuration Parameter Groups: Getting Familiar, Learning
About Access.  The first part of configuration concerns IP parameters,
Voice/FAX parameters, T1/E1 parameters, SNMP parameters,
Regional parameters, SMTP parameters, Supplementary Services
parameters, Logs, and System Information.  In the MultiVOIP software,
these seven types of parameters are grouped together under
“Configuration” and each has its own dialog box for entering values.
Generally, you can reach the dialog box for these parameter groups in
one of four ways:  pulldown menu, toolbar icon, keyboard shortcut, or
sidebar.. 
						

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6. Set IP Parameters.  This dialog box can be reached by pulldown
menu, toolbar icon, keyboard shortcut, or sidebar.
Accessing “IP Parameters”
Pulldown Icon
Shortcut Sidebar
   Ctrl + Alt + I 
						

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In each field, enter the values that fit  your particular network.