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Multi-Tech Systems Mvp-2400/2410/3010, Mvp-210/410/810 Voice/ip Gateways User Guide

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    							MultiVOIP User Guide T1 PhoneBook Configuration
    251
    4. Select PhoneBook Modify and then select Inbound PhoneBook/List Entries. 
    						
    							E1 Phonebook Configuration MultiVOIP User Guide
    252
    5. The Add/Edit Inbound PhoneBook screen appears.
    Enter Inbound PhoneBook data for your MultiVOIP.  The fields of the
    Add/Edit Inbound PhoneBook screen are described in the table below.    
    Add/Edit Inbound Phone Book: Field Definitions
    Field Name Values Description
    Remove Prefix dialed digits portion of dialed number to
    be removed before
    com
    pleting call to destination
    (often a local PBX)
    Add Prefix dialed digits digits to be added before
    com
    pleting call to destination
    (often a local PBX)
    Channel
    Number1-24, or
    “Hunting”T1 channel number to which
    the call will be assigned as it
    enters the local telephony
    equipment
    (often a local PBX).
    “Hunting” directs the call to
    any available channel. 
    						
    							MultiVOIP User Guide T1 PhoneBook Configuration
    253
       
    Add/Edit Inbound Phone Book: Field Definitions
    (cont’d)
    Field Name Values Description
    Description -- Describes the facility or
    geographical location at
    which the call originated.
    Call Forward Parameters
    Enable Y/N Click the check-box to enable
    the call-forwarding feature.
    Forward
    ConditionUncondit.;
    Busy
    No Resp.Unconditional. When
    selected, all calls received
    will be forwarded.
    Busy. When selected, calls
    will be forwarded when
    station is busy.
    No Response. When
    selected, calls will be
    forwarded if called party
    does not answer after a
    specified number of rings,
    as specified in Ring Count
    field.
    Forward
    Address/
    NumberIP addr. or
    phone
    numberPhone number or IP
    address to which calls will
    be directed.
    Ring CountintegerWhen No Response is
    condition for forwarding
    calls, this determines how
    many unanswered rings
    are needed to trigger the
    forwarding.
    6. When your Outbound and Inbound PhoneBook entries are
    completed, click on Save Setup in the sidebar menu to save your
    configuration.
    You can change your configuration at any time as needed for your
    system. 
    						
    							E1 Phonebook Configuration MultiVOIP User Guide
    254
    Remember that the initial MVP2400/2410 setup must be done locally
    using the MultiVOIP program.  However, after the initial configuration
    is complete, all of the MVP2400/2410 units in the VOIP system can be
    configured, re-configured, and updated from one location using the
    MultiVoipManager software program.
    T1 Phonebook Examples
    The following example demonstrates how Outbound and Inbound
    PhoneBook entries work in a situation of multiple area codes.  Consider
    a company with offices in Minneapolis and Baltimore.
    3 Sites, All-T1 Example
    Notice first the area code situation in those two cities:  Minneapolis’s
    local calling area consists of multiple adjacent area codes; Baltimore’s
    local calling area consists of a base area code plus an overlay area code.
    Mpls
    612 NW
    Suburbs
    763St. Paul
    & Suburbs
    651
    SW Suburbs
    952
    Company
    VOIP/PBX
    SIte
    
    Baltimore
    410Baltimore/
    Outstate MD
    Overlay
    443
    Company
    VOIP/PBX
    SIte... 
    						
    							MultiVOIP User Guide T1 PhoneBook Configuration
    255
    An outline of the equipment setup in both offices is shown below.
    IP
    Network
    Digital
    Vo I P
    200.2.10.3
    T1
    717-5170
    PBX
    -5171-5172
    -5173
    -5174
    Company HQ.
    Minneapolis
    North Sub.
    area 763 Local-Call
    Area Codes:
    612, 651,
    952
    325-7001
    R
    o
    u
    t
    e
    r
    
    
    Digital
    Vo IP
    200.2.9.7
    T1
    Baltimore
    Sales Ofc.
    area 410
    PBX
    Overlay
    Area Code:
    443
    -7002
    -7003 
    						
    							E1 Phonebook Configuration MultiVOIP User Guide
    256
    The screen below shows Outbound PhoneBook entries for the VOIP
    located in the company’s Baltimore facility.
    The entries in the Minneapolis VOIP’s Inbound PhoneBook match the
    Outbound PhoneBook entries of the Baltimore VOIP, as shown below. 
    						
    							MultiVOIP User Guide T1 PhoneBook Configuration
    257
    To call the Minneapolis/St. Paul area, a Baltimore employee must dial
    eleven digits. (In this case, we are assuming that the Baltimore PBX
    does not require an “8” or “9” to seize an outside phone line.)
    If a Baltimore employee dials any phone number in the 612 area code,
    the call will automatically be handled by the company’s voip system.
    Upon receiving such a call, the Minneapolis voip will remove the digits
    “1612”.  But before the suburban-Minneapolis voip can complete the
    call to the PSTN of the Minneapolis local calling area, it must dial “9”
    (to get an outside line from the PBX) and then a comma (which denotes
    a pause to get a PSTN dial tone) and then the  10-digit phone number
    which includes the area code (612 for the city of Minneapolis; which is
    different than the area code of the suburb where the PBX is actually
    located -- 763).
    A similar sequence of events occurs when the Baltimore employee calls
    number in the 651 and 952 area codes because number in both of these
    area codes are local calls in the Minneapolis/St. Paul area.
    The simplest case is a cal from Baltimore to a phone within the
    Minneapolis/St. Paul area code where the company’s voip and PBX are
    located, namely 763.  In that case, that local voip removes 1763 and
    dials 9 to direct the call to its local 7-digit PSTN.
    Finally, consider the longest entry in the Minneapolis Inbound
    Phonebook, “17637175.  Note that the main phone number of the
    Minneapolis PBX is 763-717-5170.  The destination pattern 17637175
    means that all calls to Minneapolis employees will stay within the
    suburban Minneapolis PBX and will not reach or be carried on the local
    PSTN. 
    						
    							E1 Phonebook Configuration MultiVOIP User Guide
    258
    Similarly, the Inbound PhoneBook for the Baltimore VOIP (shown first
    below) generally matches the Outbound PhoneBook of the Minneapolis
    VOIP (shown second below).
    Notice the extended prefix to be removed: 14103257.  This entry allows
    Minneapolis users to contact Baltimore co-workers as though they were
    in the Minneapolis facility, using numbers in the range 7000 to 7999.
    Note also that a comma (as in the entry 9,443) denotes a delay in
    dialing.  A one-second delay is commonly used to allow a second dial-
    tone to be generated for calls going outside of the facility’s PBX system. 
    						
    							MultiVOIP User Guide T1 PhoneBook Configuration
    259
    The Outbound PhoneBook for the Minneapolis VOIP is shown below.
    The third destination pattern, “7” facilitates reception of co-worker calls
    using local-appearing-extensions only.  In this case, the “Add Prefix”
    field value for this phonebook entry would be “1410325” . 
    						
    							E1 Phonebook Configuration MultiVOIP User Guide
    260
    Configuring Mixed Digital/Analog VOIP Systems
    The MVP2400/2410 digital MultiVOIP unit is compatible with analog
    VOIPs.  In many cases, digital and analog VOIP units will appear in the
    same telephony/IP system.  In addition to MVP-210/410/810
    MultiVOIP units (Series II units), legacy analog VOIP units (Series I
    units made by MultiTech) may be included in the system, as well.
    When legacy VOIP units are included, the VOIP administrator must
    handle two styles of phonebooks in the same VOIP network.   The
    diagram below shows a small-scale system of this kind:  one digital
    VOIP (the MVP2400) operates with two Series II  analog VOIPs (an
    MVP210 and an MVP410), and two Series I legacy VOIPs (two MVP200
    units).
    IP
    NetworkPBX
    Digital
    Vo IP
    MVP2400200.2.9.9T1
    PSTN Site D:Pierre, SD
    Area Code 615
    615-492-3100
    EXAMPLE:
    Digital & Analog VOIPs
    in Same System
    Router
    Other extensions
    x3101 - x3199
    Unit
    #200
    201 FXS
    CH1
    Series #1 Analog MultiVOIP
    (Server/Client Phonebook)
    MVP200
    200.2.9.7
    Client
    Site A:Bismarck, ND
    Area Code 701
    200.2.9.8
    Host
    (Holds phonebook for both
    Series #1 analog VOIPs.)
    Site B:Rochester, MN
    Area Code 507
    CH2
    FXS
    717-5000FXOUnit
    #100 Series #1 Analog MultiVOIP
    (Server/Client Phonebook)
    MVP200
    507-717-5662Site C:Suburban Rochester
    CH1
    FXS
    Site E:Cheyenne, WY
    Area Code 307
    Key
    System
    402-263-7400
    Other extensions
    x7401 - x7429
    CO PortFXS Ports
    CO Ports FXS Port
    PSTN200.2.9.5200.2.9.6FXO
    PSTN
    102
    Site F:Lincoln, NE
    Area Code 402
    421
    Port #4
    CH1
    Series #2 Analog MultiVOIP
    MVP210
    Series #2 Analog MultiVOIP
    MVP410 
    						
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