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Multi-Tech Systems Mvp-2400/2410/3010, Mvp-210/410/810 Voice/ip Gateways User Guide
Multi-Tech Systems Mvp-2400/2410/3010, Mvp-210/410/810 Voice/ip Gateways User Guide
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MultiVOIP User Guide Operation and Maintenance 371 FTP Server File Transfers (“Downloads”) With the 4.03/6.03 software release, MultiTech has built an FTP server into the MultiVOIP unit. Therefore, file transfers from the controller PC to the voip unit can be done using an FTP client program or even using a browser (e.g., Internet Explorer or Netscape, used in conjunction with Windows Explorer). The terminology of “downloads” and “uploads” gets a bit confusing in this context. File transfers from a client to a server are typically considered “uploads.” File transfers from a large respository of data to machines with less data capacity are considered “downloads.” In this case, these metaphors are contradictory: the FTP server is actually housed in the MultiVOIP unit, and the controller PC, which is actually the repository of the info to be transferred, uses an FTP client program. In this situation, we have chosen to call the transfer of files from the PC to the voip “downloads.” (Be aware that some FTP client programs may use the opposite terminology, i.e., they may refer to the file transfer as an “upload “) You can download firmware, CAS telephony protocols, default configuration parameters, and phonebook data for the MultiVOIP unit with this FTP functionality. These downloads are done over a network, not by a local serial port connection. Consequently, voips at distant locations can be updated from a central control point. The phonebook downloading feature greatly reduces the data-entry required to establish inbound and outbound phonebooks for the voip units within a system. Although each MultiVOIP unit will require some unique phonebook entries, most will be common to the entire voip system. After the phonebooks for the first few voip units have been compiled, phonebooks for additional voips become much simpler: you copy the common material by downloading and then do data entry for the few phonebook items that are unique to that particular voip unit or voip site.
Operation and Maintenance MultiVOIP User Guide 372 To transfer files using the FTP server functionality in the MultiVOIP, follow these directions. 1. Establish Network Connection and IP Addresses. Both the controller PC and the MultiVOIP unit(s) must be connected to the same IP network. An IP address must be assigned for each. IP Address of Control PC____ . ____ . ____ . ____ IP Address of voip unit #1____ . ____ . ____ . ____ : .:.:.:.:. IP address of voip unit #n____ . ____ . ____ . ____ 2. Establish User Name and Password. You must establish a user name and (optionally) a password for contacting the voip over the IP network. (When connection is made via a local serial connection between the PC and the voip unit, no user name is needed.) As shown above, the username and password can be set in the web GUI as well as in the Windows GUI.
MultiVOIP User Guide Operation and Maintenance 373 3. Install FTP Client Program or Use Substitute. You should install an FTP client program on the controller PC. FTP file transfers can be done using a web browser (e.g., Netscape or Internet Explorer) in conjunction with a local Windows browser a (e.g., Windows Explorer), but this approach is somewhat clumsy (it requires use of two application programs rather than one) and it limits downloading to only one VOIP unit at a time. With an FTP client program, multiple voips can receive FTP file transmissions in response to a single command (the transfers may occur serially however). Although MultiTech does not provide an FTP client program with the MultiVOIP software or endorse any particular FTP client program, we remind our readers that adequate FTP programs are readily available under retail, shareware and freeware licenses. (Read and observe any End-User License Agreement carefully.) Two examples of this are the “WSFTP” client and the “SmartFTP” client, with the former having an essentially text-based interface and the latter having a more graphically oriented interface, as of this writing. User preferences will vary. Examples here show use of both programs. 4. Enable FTP Functionality. Go to the IP Parameters screen and click on the “FTP Server: Enable” box.
Operation and Maintenance MultiVOIP User Guide 374 5. Identify Files to be Updated. Determine which files you want to update. Six types of files can be updated using the FTP feature. In some cases, the file to be transferred will have “Ftp” as the part of its filename just before the suffix (or extension). So, for example, the file “mvpt1Ftp.bin” can be transferred to update the bin file (firmware) residing in the MultiVOIP. Similarly, the file “fxo_loopFtp.cas” could be transferred to enable use of the FXO Loop Start telephony interface in one of the analog voip units and the file “r2_brazilFtp.cas” could be transferred to enable a particular telephony protocol used in Brazil. File Type File Names Description firmware “bin” filemvpt1Ftp.bin This is the MultiVOIP firmware file. Only one file of this type will be in the directory. factory defaults fdefFtp.cnf This file contains factory default settings for user-changeable configuration parameters. Only one file of this type will be in the directory. CAS filefxo_loopFtp.cas, em_winkFt p.cas, r2_brazilFtp.cas r2_chinaFtp.casThese telephony files are for Channel Associated Signalling. The directory contains many CAS files, some labeled for specific functionality, others for countries or regions where certain attributes are standard. H323 PDL file This file is specific to the particular version of the H.323 standard being used. This file rarely needs to be updated. inbound phonebookInPhBk.tmr This file updates the inbound phonebook in the MultiVOIP unit. outbound phonebookOutPhBk.tmr This file updates the outbound phonebook in the MultiVOIP unit.
MultiVOIP User Guide Operation and Maintenance 375 6. Contact MultiVOIP FTP Server. You must make contact with the FTP Server in the voip using either a web browser or FTP client program. Enter the IP address of the MultiVOIP’s FTP Server. If you are using a browser, the address must be preceded by “ftp://” (otherwise you’ll reach the web GUI within the MultiVOIP unit).
Operation and Maintenance MultiVOIP User Guide 376 7. Log In. Use the User Name and password established in item #2 above. The login screens will differ depending on whether the FTP file transfer is to be done with a web browser (see first screen below) or with an FTP client program (see second screen below).
MultiVOIP User Guide Operation and Maintenance 377 8. Invoke Download. Downloading can be done with a web browser or with an FTP client program. 8A. Download with Web Browser. 8A1. In the local Windows browser, locate the directory holding the MultiVOIP program files. The default location will be C:\Program Files \Multi-Tech Systems \MultiVOIP xxxx yyyy (where x and y represent MultiVOIP model numbers and software version numbers). 8A2. Drag-and-drop files from the local Windows browser (e.g., Windows Explorer) to the web browser.
Operation and Maintenance MultiVOIP User Guide 378 You may be asked to confirm the overwriting of files on the MultiVOIP. Do so. File transfer between PC and voip will look like transfer within voip directories.
MultiVOIP User Guide Operation and Maintenance 379 8B. Download with FTP Client Program. 8B1. In the local directory browser of the FTP client program, locate the directory holding the MultiVOIP program files. The default location will be C:\Program Files \Multi-Tech Systems \MultiVOIP xxxx yyyy (where x and y represent MultiVOIP model numbers and software version numbers). 8B2. In the FTP client program window, drag-and-drop files from the local browser pane to the pane for the MultiVOIP FTP server. FTP client GUI operations vary. In some cases, you can choose between immediate and queued transfer. In some cases, there may be automated capabilities to transfer to multiple destinations with a single command.
Operation and Maintenance MultiVOIP User Guide 380 Some FTP client programs are more graphically oriented (see previous screen), while others (like the “WS-FTP” client) are more text oriented. 9. Verify Transfer. The files transferred will appear in the directory of the MultiVOIP. 10. Log Out of FTP Session. Whether the file transfer was done with a web browser or with an FTP client program, you must log out of the FTP session before opening the MultiVOIP Windows GUI.