Multi-Tech Systems Mvp-2400/2410/3010, Mvp-210/410/810 Voice/ip Gateways User Guide

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About Logs 
Accessing “Statistics: Logs”
Pulldown Icon
Shortcut Sidebar
     Alt + L
The Logs Screen 
						

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Logs Screen Details: Field Definitions
Field Name Values Description
Event # column 1 or higher All calls are assigned an event
number in chronological order,
with the most recent call having
the highest event number.
Start Date,Time
columndd:mm:yyyy
hh:mm:ssThe starting time of the call
(event).  The date is presented as
a day expression of one or two
digits, a month expression of one
or two digits, and a four-digit
year.  This is followed by a time-
of-day expression presented as a
two-digit hour, a two-digit
minute, and a two-digit seconds
value. (statistics, logs) field
Duration column hh:mm:ssThis describes how long the call
(event) lasted in hours, minutes, and
seconds.
Status column success or
failureDisplays the status of the call,
i.e., whether the call was
completed successfully or not.
Mode column voice or FAX Indicates whether the (event)
being described was a voice call
or a FAX call.
From column gateway name Displays the name of the voice
gateway that originates the call.
To column gateway name Displays the name of the voice
gateway that completes the call.
Special Buttons
Last Displays last log entry.
Delete File Deletes selected log file.
Call Details
Packets sent integer value The number of data packets sent
over the IP network in the course
of this call.
Bytes sent integer value The number of bytes of data sent
over the IP network in the course
of this call. 
						

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Logs Screen Details: Field Definitions (cont’d)
Field Name Values Description
Call Details (cont’d)
Packets loss
(lost)integer value The number of voice packets
from this call that were lost
after being received from the IP
network.
Voice coder G.723, G.729,
G.711, etc.The voice coder being used on
this call.
Packets received integer value The number of data packets
received over the IP network in
the course of this call.
Bytes received integer value The number of bytes of data
received over the IP network in
the course of this call.
Outbound digits 0-9, #, * The digits transmitted by the
MultiVOIP to the PBX/telco for
this call.
FROM Details
Gateway Name alphanumeric
stringIdentifier for the VOIP gateway
that originated this call.
IP Address x.x.x.x,
where x has a
range of 0 to 255IP address of the VOIP gateway
from which the call was
received.
Options FEC, SC Displays VOIP transmission
options used by the VOIP
gateway originating the call.
These may include Forward
Error Correction or Silence
Compression.
TO Details
Gateway Name alphanumeric
stringIdentifier for the VOIP gateway
that completed (terminated)
this call.
IP Address x.x.x.x,
where x has a
range of 0 to 255IP address of the VOIP gateway
at which the call was completed
(terminated).
Options Displays VOIP transmission
options used by the VOIP
gateway terminating the call.
These may include Forward
Error Correction or Silence
Compression. 
						

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Logs Screen Details: Field Definitions (cont’d)
Supplementary Services Info
Call Transferred
Tophone number
stringNumber of party called in
transfer.
Call Forwarded
Tophone number
stringNumber of party called in
forwarding.
CT Ph# phone number
stringCall Transfer phone number.
About Reports
This feature not implemented as of this writing. 
						

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About IP Statistics 
Accessing IP Statistics
Pulldown Icon
Shortcut Sidebar
     Alt + I
IP Statistics Screen 
						

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IP Statistics: Field Definitions
Field
NameValues Description
UDP versus TCP.  (User Datagram
Protocol versus Transmission Control
Protocol).  UDP provides
unguaranteed, connectionless
transmission of data across an IP
network. By contrast, TCP provides
reliable, connection-oriented
transmission of data.
Both TCP and UDP split data into
packets called “datagrams.”  However,
TCP includes extra headers in the
datagram to enable retransmission of
lost packets and reassembly of packets
into their correct order if they arrive out
of order.  UDP does not provide this.
Lost UDP packets are unretrievable;
that is, out-of-order UDP packets
cannot be reconstituted in their proper
order..
Despite these obvious disadvantages,
UDP packets can be transmitted much
faster than TCP packets --  as much as
three times faster. In certain
applications, like audio and video data
transmission, the need for high speed
outweighs the need for verified data
integrity.  Sound or pictures often
remain intelligible despite a certain
amount of lost or disordered data
packets (which appear as static).
“Clear”
button-- Clears packet tallies from memory.
Total PacketsSum of data packets of all types.
Transmit
tedinteger
valueTotal number of packets transmitted by
this VOIP gateway since the last
“clearing” or resetting of the counter
within the MultiVOIP software.
Received integer
valueTotal number of packets received by this
VOIP gateway since the last “clearing” or
resetting of the counter within the
MultiVOIP software. 
						

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IP Statistics: Field Definitions (cont’d)
Field
NameValues Description
Total Packets
(cont’d)Sum of data packets of all types.
Received
with
Errorsinteger
valueTotal number of error-laden packets
received by this VOIP gateway since the
last “clearing” or resetting of the
counter within the MultiVOIP software.
UDP PacketsUser Datagram Protocol packets.
Transmit
tedinteger
valueNumber of UDP packets transmitted by
this VOIP gateway since the last
“clearing” or resetting of the counter
within the MultiVOIP software.
Received integer
valueNumber of UDP packets received by this
VOIP gateway since the last “clearing” or
resetting of the counter within the
MultiVOIP software.
Received
with
Errorsinteger
valueNumber of error-laden UDP packets
received by this VOIP gateway since the
last “clearing” or resetting of the
counter within the MultiVOIP software.
TCP PacketsTransmission Control Protocol packets.
Transmit
tedinteger
valueNumber of TCP packets transmitted by
this VOIP gateway since the last
“clearing” or resetting of the counter
within the MultiVOIP software.
Received integer
valueNumber of TCP packets received by this
VOIP gateway since the last “clearing” or
resetting of the counter within the
MultiVOIP software.
Received
with
Errorsinteger
valueNumber of error-laden TCP packets
received by this VOIP gateway since the
last “clearing” or resetting of the
counter within the MultiVOIP software. 
						

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IP Statistics: Field Definitions (cont’d)
RTP PacketsVoice signals are transmitted in
Realtime Transport Protocol packets.
RTP packets are a type or subset of
UDP packets.
Transmit
tedinteger
valueNumber of RTP packets transmitted by
this VOIP gateway since the last
“clearing” or resetting of the counter
within the MultiVOIP software.
Received integer
valueNumber of RTP packets received by this
VOIP gateway since the last “clearing” or
resetting of the counter within the
MultiVOIP software.
Received
with
Errorsinteger
valueNumber of error-laden RTP packets
received by this VOIP gateway since the
last “clearing” or resetting of the
counter within the MultiVOIP software.
RTCP PacketsRealtime Transport Control Protocol
packets convey control information to
assist in the transmission of RTP (voice)
packets. RTCP packets are a type or
subset of UDP packets.
Transmit
tedinteger
valueNumber of RTCP packets transmitted
by this VOIP gateway since the last
“clearing” or resetting of the counter
within the MultiVOIP software.
Received integer
valueNumber of RTCP packets received by this
VOIP gateway since the last “clearing” or
resetting of the counter within the
MultiVOIP software.
Received
with
Errorsinteger
valueNumber of error-laden RTCP packets
received by this VOIP gateway since the
last “clearing” or resetting of the
counter within the MultiVOIP software. 
						

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About T1/E1 Statistics
Accessing T1 Statistics
Pulldown Icon
Shortcut Sidebar
     Alt + T
The T1 and E1 Statistics screens are only accessible and applicable for the
MVP2400, MVP2410, and MVP3010. 
						

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T1 Statistics Screen