Multi-Tech Systems Mvp-2400/2410/3010, Mvp-210/410/810 Voice/ip Gateways User Guide

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The SMTP Parameters screen is shown below. .       
“SMTP Parameters” Definitions
Field Name Values Description
Enable SMTP Y/N In order to send log reports by
email, this box must be checked.
However, to enable SMTP
functionality, you must also select
“SMTP” in the Logs screen.
Login Name alpha-
numeric, per
email domainThis is the User Name for the
MultiVOIP unit’s email account.
Password alpha-
numericLogin password for MultiVOIP
unit’s email account.
Mail Server IP
Addressn.n.n.n
for n= 0 to
255This is the mail server’s IP address.
This mail server must be accessible
on the IP network to which the
MultiVOIP is connected.
Port Number 2525 is a standard port number for SMTP. 
						

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......
“SMTP Parameters” Definitions (cont’d)
Field Name Values Description
Mail Type text or html Mail type in which log reports will
be sent.
Subject text User specified.  Subject line that will
appear for all emailed log reports for
this MultiVOIP unit.
Reply-To
Addressemail addressUser specified.  This email address
functions as a source email identifier
for the MultiVOIP, which, of course,
cannot usefully receive email
messages.  The Reply-To address
provides a destination for returned
messages indicating the status of
messages sent by the MultiVOIP
(esp. to indicate when log report
email was undeliverable or when an
error has occurred).
Recipient
Addressemail addressUser specified.  Email address at
which VOIP administrator will
receive log reports.
Mail CriteriaCriteria for sending log summary by
email.
The log summary email will be sent
out either when the user-specified
number of log messages has
accumulated, or once every day or
multiple days, which ever comes first.
Number of
RecordsintegerThis is the number of log records
that must accumulate to trigger the
sending of a log-summary email.
Number of
DaysintegerThis is the number of days that must
pass before triggering the sending of
a log-summary email. 
						

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The SMTP Parameters dialog box has a secondary dialog box, Custom
Fields,  that allows you to customize email log messages for the
MultiVOIP.  The MultiVOIP software logs data about many aspects of
the call traffic going through the MultiVOIP.  The Custom Fields screen
lets you pick which aspects will be included in the email log reports.
“Custom Fields” Definitions
Field Description Field Description
Select All Log report to
include all fields
shown.
Channel
NumberData channel
carrying call.Start
Date,
TimeDate and time the
phone call began.
Duration Length of call. Call
ModeVoice or fax.
Packets
SentTotal packets sent
in call.Packets
ReceivedTotal packets
received in call.
Bytes
SentTotal bytes sent in
call.Bytes
ReceivedTotal bytes received
in call.
Packets
LostPackets lost in
call.Coder Voice Coder
/Compression Rate
used for call will be
listed in log. 
						

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“Custom Fields” Definitions (cont’d)
Field Description Field Description
Outbound
DigitsDigits put out by
MultiVOIP onto
the phone line.Prefix
MatchedWhen selected, the
phonebook prefix
matched in
processing the call
will be listed in log.
Call
StatusSuccessful or
unsuccessful.
From DetailsTo Details
Gateway
NumberOriginating
gatewayGatew N.Completing or
answering gateway
IP Addr IP address where
call originated.IP AddrIP address where call
was completed or
answered.
Descript Identifier of site
where call
originated.DescriptIdentifier of site
where call was
completed or
answered.
Options When selected, log
will not use/non-
use of Silence
Compression and
Forward Error
Correction by call
originator.OptionsWhen selected, log
will not use/non-use
of Silence
Compression and
Forward Error
Correction by party
answering call. 
						

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14. Set Log Reporting Method.   The Logs screen lets you choose how
the VoIP administrator will receive log reports about the MultiVOIP’s
performance and the phone call traffic that is passing through it.  Log
reports can be received in one of three ways:
A. in the MultiVOIP program (GUI),
B. via email (SMTP), or
C. at the MultiVoipManager remote voip system
management program (SNMP).
Accessing “Logs” Screen
Pulldown Icon
Shortcut Sidebar
 Ctrl + Alt + O 
						

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Select the logging option that applies to your VoIP system design.  If
you intend to use a SysLog Server program for logging, click in that
Enable check box. The common SysLog logical port number is 514.  If
you intend to use the MultiVOIP web browser GUI for configuration
and control of MultiVOIP units, be aware that the web browser GUI
does not support logs directly.  However, when the web browser GUI
is used, log files can still be sent to the voip administrator via email
(which requires activating the SMTP logging option in this screen). 
						

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“Logs” Screen Definitions
Field Name Values Description
Enable
Console
MessagesY/N Allows MultiVOIP debugging messages
to be read via a basic terminal program
like HyperTerminal ™ or equivalent.
Normally, this should be disabled
because it uses MultiVOIP processing
resources.  Console messages are meant
for tech support personnel.
Turn Off Logs Y/N Check to disable log reporting function.
Logs Buttons Only one of these three log reporting
methods, GUI, SMTP, or SNMP, may be
chosen.
GUI Y/N User must view logs at the MultiVOIP
configuration program.
SNMP Y/N Log messages will be delivered to the
MultiVoipManager application program.
SMTP Y/N Log messages will be sent to user-
specified email address.
SysLog Server
EnableY/N This box must be checked if logging is to
be done in conjunction with a SysLog
Server program. For more on SysLog
Server, see Operation & Maintenance
chapter.
IP Address
n.n.n.n
for n=
0-255IP address of computer, connected to
voip network, on which SysLog Server
program is running.
Port 514
Logical port for SysLog Server. 514 is
commonly used.
Online
Statistics
Updation
Intervalinteger Set the interval (in seconds) at which
logging information will be updated. 
						

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15. Set Supplementary Services Parameters.  This dialog box can be
reached by pulldown menu, keyboard shortcut, or sidebar.
Accessing “Supplementary Services” Parameters
Pulldown Icon
Shortcut Sidebar
 Ctrl + Alt +H
Supplementary Services features derive from the H.450 standard,
which brings to voip telephony functionality once only available with
PSTN or PBX telephony.  Supplementary Services features can be used
under H.323 only and not under SIP. 
						

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In each field, enter the values that fit  your particular network.
Of the features implemented under Supplementary Services, three are
very closely related:  Call Transfer, Call Hold, and Call Waiting.  Call
Name Identification is similar but not identical to the premium PSTN
feature commonly known as Caller ID.
Call Transfer.  Call Transfer allows one party to re-connect the party
with whom they have been speaking to a third party.  The first party
is disconnected when the third party becomes connected.  Feature is
invoked by a program-mable phone keypad sequence (for example,
#7).
Call Hold. Call Hold allows one party to maintain an idle (non-
talking) connection with another party while receiving another call
(Call Waiting), while  initiating another call (Call Transfer), or while
performing some other call management function.  Invoked by
keypad sequence.
Call Waiting.  Call Waiting notifies an engaged caller of an
incoming call and allows them to receive a call from a third party
while the party with whom they have been speaking is put on hold.
Invoked by keypad sequence.
Call Name Identification.  When enabled for a given voip unit (the
‘home’ voip), this feature gives notice to remote voips involved in
calls.  Notification goes to the remote voip administrator, not to
individual phone stations.  When the home voip is the caller, a plain
English descriptor will be sent to the remote (callee) voip identifying