Multi-Tech Systems Mvp-2400/2410/3010, Mvp-210/410/810 Voice/ip Gateways User Guide

							MultiVOIP User Guide MVP428 Upgrade Installation
411
11. Locate the male 60-pin vertical connector near the LED edge of the main
circuit card.  Check that pins are straight and evenly spaced.  If not, then
correct for straightness and spacing.  Locate the 60-pin female connector
on the upgrade circuit card.
12. Set the upgrade circuit card on top of the main circuit card.  Align the
upgrade card’s 4 pairs of phone-jacks with the 4 pairs of holes in the
backplane of the main card.  Slide the phone jacks into the holes.
13. Mate the upgrade card’s 60-pin female connector with the main card’s 60-
pin male connector.
**
**
60-pin connectors
*These screws (4 places)
attach upgrade card
to main  card.
Figure D-7. Attaching upgrade card to main circuit card
(secure 4 Phillips screws; mate 60-pin connectors)
14. There are four copper-plated attachment holes, two each at the front and
rear edges of the upgrade card.  Attach the upgrade card to the main card
using 4 Phillips screws.  The upgrade card should now be firmly attached
to the main card.
15. Slide the main circuit card back into the chassis far enough to allow re-
connection of power cable.
16. Re-connect power cable.
17. Slide the main circuit card fully into the chassis.
18. Re-attach the backplane of the main circuit card to the chassis with 3
screws. 
						

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Index 
						

							MultiVOIP User Guide Index
413
INDEX
A
abbreviated dialing, inter-office
E1 .............................................. 276
T1.............................................. 237
access codes, PBX .......................... 42
access codes, types
PBX ............................................ 47
PSTN .......................................... 47
special ......................................... 47
access digits, PBX42. See phonebook
digits, types used
access to network
analog........................................ 202
T1/E1 ........................................ 128
access to remote PSTN
E1 ................................................ 14
T1................................................ 10
accessing  Statistics, Logs screen
.................................................. 331
accessing Call Progress (Statistics)
screen ........................................ 325
accessing configuration parameter
groups
analog........................................173
T1/E1 ..........................................98
accessing interface parameters...... 188
accessing IP Parameters screen
analog........................................174
T1/E1 ..........................................99
accessing IP Statistics screen ........ 335
accessing Logs (Statistics) screen
.................................................. 331
accessing logs screen
analog........................................ 216
T1/E1 ........................................ 142
accessing Regional Parameters
analog........................................ 203
T1/E1 ........................................ 129
accessing SMTP parameters
analog........................................ 210
T1/E1 ........................................ 136
accessing SNMP parameters
analog........................................ 200T1/E1 ........................................ 126
accessing Supplementary Services
screen
analog ........................................ 219
T1/E1 ........................................ 145
accessing System Information screen
analog ........................................ 231
T1/E1 ........................................ 157
accessing T1 Statistics screen.... 339
accessing T1/E1/ISDN Parameters
screen ........................................ 113
accessing Voice/FAX  Parameters
screen ................................ 103, 178
Add Inbound Phonebook Entry icons
E1 .............................................. 282
T1 .............................................. 238
Add Outbound Phonebook Entry icon
E1 .............................................. 282
T1 .............................................. 238
Add Prefix (inbound) field
E1 .............................................. 296
T1 .............................................. 252
Add Prefix (outbound) field
E1 .............................................. 290
T1 .............................................. 246
Add/Edit Inbound Phonebook field
definitions
E1 ...................................... 296, 297
T1 ...................................... 252, 253
Add/Edit Inbound Phonebook screen
E1 .............................................. 296
T1 .............................................. 252
Add/Edit Inbound Phonebook screen
fields (E1)
Add Prefix ................................. 296
Channel Number ....................... 296
Description (callee location) ..... 297
Enable (Call Forwarding).......... 297
Forward Address/Number ......... 297
Forward Condition .................... 297
Remove Prefix........................... 296
Ring Count ................................ 297
Add/Edit Inbound Phonebook screen
fields (T1) 
						

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Add Prefix................................. 252
Channel Number ....................... 252
Description (callee location) ..... 253
Enable (Call Forwarding) ......... 253
Forward Address/Number......... 253
Forward Condition .................... 253
Remove Prefix .......................... 252
Ring Count ................................ 253
Add/Edit Outbound Phonebook field
definitions
E1 .............................. 290, 291, 292
T1.............................. 246, 247, 248
Add/Edit Outbound Phonebook fields
(E1)
Add Prefix................................. 290
Advanced button ....................... 292
Description................................ 290
destination pattern ..................... 290
Gateway Prefix ......................... 291
H.323 ID ................................... 291
IP Address................................. 290
Protocol Type............................ 290
Q.931 Port Number ................... 291
Remove Prefix .......................... 290
SIP Port Number ....................... 292
SIP URL.................................... 292
Total Digits ............................... 290
Transport Protocol (SIP) ........... 292
Use Gatekeeper ......................... 291
Use Proxy (SIP) ........................ 292
Add/Edit Outbound Phonebook fields
(T1)
Add Prefix................................. 246
Advanced button ....................... 248
Description................................ 246
destination pattern ..................... 246
Gateway Prefix ......................... 247
H.323 ID ................................... 247
IP Address................................. 246
Protocol Type............................ 246
Q.931 Port Number ................... 247
Remove Prefix .......................... 246
SIP Port Number ....................... 248
SIP URL.................................... 248
Total Digits ............................... 246
Transport Protocol (SIP) ........... 248
Use Gatekeeper ......................... 247
Use Proxy (SIP) ........................ 248Add/Edit Outbound Phonebook screen
E1 .............................................. 289
T1 .............................................. 245
add-on module (analog, 4-to-8
channel), installation ................. 408
add-on module (T1/E1)
operation ................................... 400
add-on module (T1/E1), installation
.................................................. 398
Address (SNMP) field
analog ........................................ 202
T1/E1 ........................................ 128
Advanced button, Outbound
Phonebook
E1 .............................................. 293
T1 .............................................. 249
Advanced Features field group
analog ........................................184
T1/E1 ........................................109
airflow .............................................66
Alerting Party
Supplementary Services (analog)
.............................. 226, 227, 228
Supplementary Services (T1/E1)
.............................. 152, 153, 154
Allowed Name Type  (analog)
Alerting Party ............ 226, 227, 228
Calling Party ............................. 225
Allowed Name Type  (T1/E1)
Alerting Party ............ 152, 153, 154
Calling Party ............................. 151
Allowed Name Types, Call Name ID
(analog)
Alerting Party ............................ 226
Busy Party ................................. 227
Calling Party ............................. 225
Connected Party ........................ 228
Allowed Name Types, Call Name ID
(T1/E1)
Alerting Party ............................ 152
Busy Party ................................. 153
Calling Party ............................. 151
Connected Party ........................ 154
Alternate IP Address field
E1 .............................................. 294
T1 .............................................. 250
Alternate IP Routing
E1 .............................................. 289 
						

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T1.............................................. 245
Alternate Routing field definitions
E1 .............................................. 294
T1.............................................. 250
Alternate Routing field definitions
(E1)
Alternate IP Address ................. 294
Round Trip Delay ..................... 294
Alternate Routing field definitions
(T1)
Alternate IP Address ................. 250
Round Trip Delay ..................... 250
analog phonebook ......................... 321
using T1 & E1 examples for ..... 321
analog phonebook examples .........162
analog telephony interface parameters
..................................................166
Annex E field
E1 .............................................. 287
T1.............................................. 243
area codes ....................................... 46
Auto Call Enable field
analog........................................184
T1/E1 ........................................109
Auto Disconnect field group
analog........................................ 187
T1/E1 ........................................ 112
Automatic Disconnection field
analog........................................ 187
T1/E1 ........................................ 112
Avaya Magix PBX (FXO)
and Message Waiting Light ...... 195
Avaya Magix PBX (FXS Ground
Start)
and Message Waiting Light ...... 192
Avaya Magix PBX (FXS Loop Start)
and Message Waiting Light ...... 191
B
bandwidth
coder (analog) ...........................183
coder (T1/E1)............................108
battery caution ................................ 60
baud rate, default (MultiVOIP
software connection)
T1/E1 .................................... 156
analog.................................... 230
baud rate, faxanalog ........................................ 182
T1/E1 ........................................ 107
baud rate, setting
analog ........................................ 230
T1/E1 ........................................ 156
Bipolar Violation (E1 stats) field .. 346
Bipolar Violation (T1 stats) field .. 343
Blue Alarm (E1 stats) field ........... 344
Blue Alarm (T1 stats) field ........... 341
Boot Code Version
System Info (analog) ................. 232
System Info (T1/E1).......... 158, 323
Boot LED
analog models ............................. 21
MVP-210.....................................73
MVP-410/810 .............................71
on MVP-2400..............................70
on MVP-2410/3010.....................69
booting time
analog .......................................... 21
E1 ................................................ 16
T1 ................................................ 13
box contents
verifying ...................................... 61
busy tone, custom
analog ................................ 207, 208
T1/E1 ................................ 133, 134
busy-tones
analog ........................................ 207
T1/E1 ........................................ 133
Bytes Received (call progress) field
.................................................. 327
Bytes Received (SMTP logs) field
analog ........................................ 213
T1/E1 ........................................ 139
Bytes received (statistics, logs) field
.................................................. 333
Bytes Sent (call progress) field ..... 327
Bytes Sent (SMTP logs) field
analog ........................................ 213
T1/E1 ........................................ 139
Bytes sent (statistics, logs) field .... 332
C
cable length, maximum span
E1 .............................................. 121
T1 .............................................. 116
cabling diagram, quick 
						

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analog models ....................... 33, 34
E1 models ................................... 33
MVP210...................................... 34
MVP2400.................................... 34
MVP2410.................................... 33
MVP3010.................................... 33
MVP410...................................... 33
MVP810...................................... 33
T1 models ............................. 33, 34
cabling problem, fixing
analog models ...........................173
T1/E1 models ..............................98
cabling procedure
MVP2400....................................69
MVP2410....................................68
MVP3010....................................68
MVP410................................70, 72
MVP810......................................70
Cadence 1 (custom) field
analog........................................ 209
T1/E1 ........................................ 135
Cadence 2 (custom) field
analog........................................ 209
T1/E1 ........................................ 135
Cadence 3 (custom) field
analog........................................ 209
T1/E1 ........................................ 135
Cadence 4 (custom) field
analog........................................ 209
T1/E1 ........................................ 135
Cadence field
analog........................................ 206
T1/E1 ........................................ 132
cadences, custom
analog........................................ 207
T1.E1 ................................ 135, 209
T1/E1 ........................................ 133
cadences, signaling
analog........................................ 203
T1/E1 ........................................ 129
Call Control Status
Call Progress Details (statistics)
field ....................................... 330
Call Control Status (call progress)
field ........................................... 330
Call Duration field
analog........................................ 187
T1/E1 ........................................ 112Call Forward Parameters (inbound
phonebook)
E1 .............................................. 297
T1 .............................................. 253
Call Forwarded To
logs (statistics) field .................. 334
Call Hold (analog)......................... 220
Call Hold (T1/E1) ......................... 146
Call Hold Enable
analog ........................................ 223
T1/E1 ........................................ 149
Call Mode (SMTP logs) field
analog ........................................ 213
T1/E1 ........................................ 139
Call Name Identification  (analog)
Alerting Party ............ 226, 227, 228
Calling Party ............................. 225
Call Name Identification  (T1/E1)
Alerting Party ............ 152, 153, 154
Calling Party ............................. 151
Call Name Identification (analog) . 220
Call Name Identification (T1/E1) . 146
Call On Hold
Call Progress Details (statistics)
field ............................... 327, 329
Call on Hold (call progress) field .. 329
Call Progress (Statistics) ............... 325
Call Progress Details (statistics)
screen field
Call On Hold ......................... 327
Call Waiting .......................... 327
Caller ID................................ 327
Call On Hold ......................... 329
Call Waiting .......................... 329
Caller ID................................ 330
Call Progress Details (statistics)
screen fields
Channel ................................. 327
Duration ................................ 327
Mode ..................................... 327
Voice Coder .......................... 327
Packets Sent .......................... 327
Packets Received................... 327
Bytes Sent ............................. 327
Bytes Received...................... 327
Packets Lost .......................... 327
Outbound Digits .................... 327
Prefix Matched ...................... 327 
						

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Gateway Name...................... 328
IP Address............................. 328
Options.................................. 328
Silence Compression............. 328
Forward Error Correction ..... 328
Status .................................... 330
Call Control Status ................ 330
Call Signalling Port field
E1 .............................................. 285
T1.............................................. 241
Call Status (SMTP logs) field
analog........................................ 214
T1/E1 ........................................ 140
Call Transfer (analog) ................... 220
Call Transfer (T1/E1) ................... 146
Call Transfer Enable
analog........................................ 222
T1/E1 ........................................ 148
Call Transferred To
logs (statistics) field .................. 334
Call Waiting
Call Progress Details (statistics)
field ............................... 327, 329
Call Waiting (analog).................... 220
Call Waiting (call progress) field.. 329
Call Waiting (T1/E1) .................... 146
Call Waiting Enable
analog........................................ 223
T1/E1 ........................................ 149
Caller ID
Call Progress Details (statistics)
field ............................... 327, 330
Caller ID (analog) ......................... 220
Caller ID (call progress) field ....... 330
Caller ID (Supplementary Services)
field
analog........................................229
T1/E1 ........................................155
Caller ID (T1/E1).......................... 147
Caller Name Identification Enable
analog........................................ 224
T1/E1 ........................................ 150
calling area codes............................ 46
Calling Party
Supplementary Services (analog)
.............................................. 225
Supplementary Services (T1/E1)
.............................................. 151Canadian Class A requirements .... 395
Canadian Limitations Notice
(regulatory)................................ 396
CAS Protocol field
E1 .............................................. 122
T1 .............................................. 117
CAS Protocols, downloading ........ 357
CAS vs. CCS
T1 ...................................... 117, 122
CCS vs. CAS
T1 ...................................... 117, 122
CD
MultiVOIP .................................. 26
Channel (call progress) field ......... 327
channel capacity ................................ 8
analog .......................................... 18
E1 ................................................ 14
T1 ................................................ 10
Channel Number (inbound) field
E1 .............................................. 296
T1 .............................................. 252
Channel Number (SMTP logs) field
analog ........................................ 213
T1/E1 ........................................ 139
city codes ........................................ 46
Clear (IP Statistics) button ............ 336
Clocking field
E1 .............................................. 124
T1 .............................................. 119
coder (analog)
bandwidth, max .........................183
G.711.........................................183
G.723.1......................................183
G.726.........................................183
G.727.........................................183
G.729.........................................183
Net Coder ..................................183
Coder (SMTP logs) field
analog ........................................ 213
T1/E1 ........................................ 139
coder (T1/E1)
bandwidth, max .........................108
G.711.........................................108
G.723.1......................................108
G.726.........................................108
G.727.........................................108
G.729.........................................108
Net Coder ..................................108 
						

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Coder field
analog........................................183
T1/E1 ........................................108
Coder Parameters field group
analog........................................183
T1/E1 ........................................108
COL LED
analog models ............................. 21
COM port
on command PC..........................80
COM port (analog models)
conflict, resolving .....................172
error message ............................172
COM port (T1/E1 models)
conflict, resolving .......................97
error message ..............................97
COM port allocation
analog........................................ 230
T1/E1 ........................................ 156
COM port assignments
analog........................................ 230
T1/E1 ........................................ 156
COM port conflict
error message ..............................80
COM Port Setup screen ..................80
COM Port Setup screen (analog
models) .....................................172
COM Port Setup screen (T1/E1
models) .......................................97
comma
meaning/use in phonebook ......... 48
comma use
and second dial tone.................... 48
command cable pinout .................. 402
command PC
COM port assignment (detailed).80
COM port requirement................ 32
demands upon ............................. 32
non-dedicated use ....................... 32
operating system ......................... 32
settings ........................................ 32
specifications .............................. 32
Command PC
COM port requirement................ 22
non-dedicated use of ................... 22
operating system ......................... 22
community (voip) defined
analog........................................ 202T1/E1 ........................................ 128
Community Name 1 (SNMP) field
analog ........................................ 202
T1/E1 ........................................ 128
compatibility, Fast Start
E1 .............................................. 285
T1 .............................................. 241
compatibility, H.450 with H.323, not
with SIP
analog .................................. 19, 219
E1 ................................................ 15
T1 ................................................ 11
T1/E1 ........................................ 145
compression standard
E1 .............................................. 124
T1 .............................................. 119
compression, silence
analog ........................................184
T1/E1 ........................................109
Compression, Silence (SMTP logs)
analog ........................................ 214
T1/E1 ........................................ 140
computer requirements.................... 22
configuration of voip (analog)
local versus remote....................163
configuration of voip (T1/E1)
local versus remote................87, 88
Configuration option (MultiVOIP
program menu) .......................... 347
Configuration Parameter Groups,
accessing
analog ........................................173
T1/E1 ..........................................98
configuration procedure, local
detailed, analog .........................169
detailed, T1/E1 ............................94
summary, analog .......................168
summary, T1/E1 ..........................93
configuration, local
analog ........................................165
T1/E1 ..........................................89
configuration, phonebook
E1 .............................................. 281
starter........................................... 39
T1 .............................................. 237
configuration, saving
analog ........................................ 233
T1/E1 ........................................ 159 
						

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user............................................ 362
configuration, starter
phone/IP ...................................... 36
configuration, technical
saving .......................................... 38
configuration, user default
analog........................................ 234
T1/E1 ........................................ 160
Configuring MultiVOIP phonebooks,
general
E1 .............................................. 275
T1.............................................. 236
confirming connectivity .................. 57
conflicts
COM port....................................80
Connection Problems, Solving
analog........................................172
T1/E1 ..........................................97
connectivity
confirmation of ........................... 57
confirming with remote voip 31, 39
pinging and ................................. 58
connectivity test .............................. 54
Consecutive Packets Lost field
analog........................................ 187
T1/E1 ........................................ 112
console messages .......... 38, 54, 56, 57
console messages, enabling
analog........................................ 217
T1/E1 ........................................ 143
contacting technical support ......... 392
coordinated phonebook entries
E1 .............................................. 281
T1.............................................. 237
Copy Channel command
analog........................................180
T1/E1 ........................................105
Copy Channel field
analog........................................181
T1/E1 ........................................106
Copy Channel, Supplementary
Services command
analog........................................221
T1/E1 ........................................147
Copy Channel, Supplementary
Services field
analog........................................229
T1/E1 ........................................155country
ISDN type and........................... 125
switch type and ISDN ............... 125
Country (ISDN) field
E1/ISDN.................................... 123
country codes .................................. 46
Country field (ISDN)
T1/ISDN.................................... 118
Country/Region (tone schemes) field
analog ........................................ 205
T1/E1 ........................................ 131
CRC and ESF frame format (T1) .. 116
CRC Check field
T1 .............................................. 116
Creating a User Default Configuration
analog ........................................ 234
T1/E1 ........................................ 160
CT Ph#
logs (statistics) field .................. 334
Current Loss (FXO disconnect
criteria) field.............................. 196
Current Loss field
FXS Ground Start...................... 193
FXS Loop Start ......................... 191
Custom (tones, Regional)field
analog ........................................ 206
T1/E1 ........................................ 132
custom cadences
analog ........................................ 209
T1/E1 ........................................ 135
custom DTMF
analog ................................ 207, 208
T1/E1 ................................ 133, 134
Custom Fields (SMTP) definitions
analog ................................ 213, 214
T1/E1 ................................ 139, 140
Custom Fields, SMTP log email
(analog)
Bytes Received.......................... 213
Bytes Sent ................................. 213
Call Mode.................................. 213
Call Status ................................. 214
Channel Number ....................... 213
Coder......................................... 213
Options ...................................... 214
Options ...................................... 214
Description (callee) ................... 214
Description (caller) ................... 214 
						

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Duration .................................... 213
From Gateway Number ............ 214
From IP Address ....................... 214
Outbound Digits........................ 214
Packets Lost .............................. 213
Packets Received ...................... 213
Packets Sent .............................. 213
Prefix Matched.......................... 214
Select All .................................. 213
Start Date, Time ........................ 213
To Gateway Number................. 214
To IP Address ........................... 214
Custom Fields, SMTP log email
(T1/E1)
Bytes Received ......................... 139
Bytes Sent ................................. 139
Call Mode ................................. 139
Call Status ................................. 140
Channel Number ....................... 139
Coder ........................................ 139
Options...................................... 140
Options...................................... 140
Description (callee) ................... 140
Description (caller) ................... 140
Duration .................................... 139
From Gateway Number ............ 140
From IP Address ....................... 140
Outbound Digits........................ 140
Packets Lost .............................. 139
Packets Received ...................... 139
Packets Sent .............................. 139
Prefix Matched.......................... 140
Select All .................................. 139
Start Date, Time ........................ 139
To Gateway Number................. 140
To IP Address ........................... 140
Custom Tone-Pair Settings (analog)
fields
Cadence 1.................................. 209
Cadence 2.................................. 209
Cadence 3.................................. 209
Cadence 4.................................. 209
Custom Tone-Pair Settings (T1/E1)
fields
Cadence 1.................................. 135
Cadence 2.................................. 135
Cadence 3.................................. 135
Cadence 4.................................. 135Custom Tone-Pair Settings definitions
analog ................................ 208, 209
T1/E1 ................................ 134, 135
Custom Tone-Pair Settings fields
(analog)
Frequency 1 ............................... 208
Frequency 2 ............................... 208
Gain 1 ........................................ 208
Gain 2 ........................................ 208
Tone Pair ................................... 208
Custom Tone-Pair Settings fields
(T1/E1)
Frequency 1 ............................... 134
Frequency 2 ............................... 134
Gain 1 ........................................ 134
Gain 2 ........................................ 134
Tone Pair ................................... 134
custom tones, setting
analog ........................................ 207
T1/E1 ........................................ 133
customized log email
analog ................................ 213, 214
T1/E1 ................................ 139, 140
D
data capacity...................................... 8
analog .......................................... 18
E1 ................................................ 14
T1 ................................................ 10
Date & Time Setup (program menu
option), command ..................... 349
Date and Time Setup option
(MultiVOIP program menu) ..... 347
debugging messages
analog ........................................ 218
T1/E1 ........................................ 143
Default (Supplementary Services)
field
analog ........................................229
T1/E1 ........................................155
Default (Voice/FAX) field
analog ........................................181
T1/E1 ........................................106
default baud rate (MultiVOIP
software connection)
analog ........................................ 230
T1/E1 ........................................ 156
default configuration, user