Mitel Fax Memo Manual
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Worksheets This section contains worksheet for Receptionist II configuration. You may wish to make copies of these worksheets and keep the originals for future reference.
~~ Receptionist II Worksheet 1 Define line groups Line group only applications Dialing plan optlons Flow options PBX Dial String options Default optons Current group 7 Add lines to current group Name of current group Drop lines from current group Group selected I Assign VoiceMemo 0 yes On0 Dialing plan Delete digits table Cffset table Greeting 1 Name / Console operation mode? oy= On0 ROLM 0 SL-1 0 AT&T Dimension Q Centrex 0 Hitachi DX 0 Mite1 Focus 0 NEC 0 AT&T System 0 75185 0 Telex 0 Siemens Saturn 0 Fujitsu 0 Post-DN string Pre-DN string Connect dial string on called party accept Special actions on reorder tone encountered 511oMkl.nl5
Receptionist II Worksheet 2 Day/Night Dialing Plan Menu Dial string and mailbox menu Dial-by-Name menu Allow Dial an Extension menu Start time of workday End time of workday Dialing plan Optional star* $rx dtalmg System attendant’s extension Aministrator’s mailbox # E-mail transfer string Pm-company name dial string Last name first flag? Exact match break? Allow dial and extension for callers? Weekend days M T W Th F Sa Su 1 2 3 4 5 6 7 8 9 0 ye= On0 0 Yes On0 Single digit access? Supress mailbox number? 0 yes 0 no Allow dial and extension for users? 0 yes On0 0 Yes On0 0 Yes On0 6 7 8 9 Attendant’s transfer string or PBX 1 predirectory # Attendant’s mailbox # ‘71 General greeting mailbox # Pre-maibox greeting dial string Number of names threshold
Receptionist II Worksheet 3 Index number Authorized period 0 0 0 all day only night only Authorization code Screen calls? 0 yes 0 no RNA treatment 0 0 0 4 Redial menu Assistance only Mailbox only Busy treatment 0 0 0 Rediaj menu Assistance Only Mailbox only Reject treatment 0 0 0 Redial menu Assistance Only Mailbox only : Index number Authorized period 0 Authorization code Screen calls? 0 0”” yes RNA treatment 0 0 0 Busy treatment 0 0 0 Redial menu Assistance only Mailbox only Reject treatment 0 0 0 Redial menu Assistance Ot’Ily Mailbox only
Receptionist II Worksheet 4 Index number Authorized period 0 0 0 all day only night only Failure treatment 0 0 0 Cut through Tone Ring l , Redial menu to use 0 0 0 Redial menu Assistance Only Mailbox only Reject treatment 0 0 0 Redial Assistance Disconnect Index number I Index name I I I J Authorized period 0 0 0 all day only night only f$orization Failure treatment 0 0 0 Cut through Tone Ring Redial menu to use 0 0 0 Rediat menu Assistance only Mailbox only Reject treatment 0 0 0 Redial Assistance Disconnect
Index # # dial around, l-3 C call screening, l-2 conversion extension to associated mailbox number, extension-to-mailbox Number, l-8 l-7 authorization code, 2- 14 authorized period, 2- 14 Busy, 2-15 index name, 2- 13 index number, 2- 13 redial menu, 2-15 Reject, 2- 1.5 RNA, 2-15 screen calls, 2-14 Extension Treatment Types defaults table, 2- 17 D day/night, l-2 day/night access code, 2-6 PBX, 2-6 sequence, 2-7 Delete Digits Table, 2-3 Dial String ATT, 2-12 busy, 2-10 Centrex, 2- 12 connect, 2-10 Fujitsu, 2- 12 Hitachi, 2-12 Mitel, 2-12 NEC, 2-12 NT SL-1,2-12 PBX, default values, 2-12 - PBX, definitions, 2-8 PBX, post-directory number, 2-9 PBX, pre-directory number, 2-9 preprogrammed, 2- 12 reconnect caller, 2- 10 RNA, 2-10 ROLM, 2-12 Siemens, 2-12 Telex, 2-12 F Flow Options, 2-7 mailbox message prompt, 2-7 PBX console operation, 2-8 I installation optional feature, CP 5402 L log into mailbox mailbox number followed by #, l-4 logging into mailbox, l-3 M menu Redial Menu to Use, 2- 16 single-digit access, 1-3, l-9 to direct outside callers to extension or mailbox, l-3 0 Offset Table, 2-4 optional features, installing, CP 5402 E P Extension Treatment Type, 2-l 3 PBX dial plan Index- 1
Index defined, 2-2 PBX dialing plan, 2-2 Prompts, l-2 R Receptionist II add extension numbers, CP 6536 call flow, l-4 call processing, 2-l call processing instructions, 2- 13, 1-4, 1-9 call processing parameters, 2-2 configuration, CP 6535 defined, l-l extensions, 2- 19 features, l-2 interaction with mailbox, 2-18 line group, 2-1 message functions (VoiceMemo), contiguration,CP 3301 operation, 1-4, l-9 set up test configuration, CP 6539 tasks, l-l test setup, CP 6540 worksheets, 2-19,2-20 Reorder tone, l-8 rerouting calls, 1-2 S Single-Digit Access speciaI mailboxes for, 2-19 l= test intermediate attendant call processing, CP 6542 test mailbox treatment types, CP 6541 timing parameter, 2-6 transfer blind, 1-I screened, 1-1, l-5 c. supervised, I- 1 typical, l-4 Trunk Treatment Types7 connect criteria, 2-17 failure treatment. 2- 18 V VoiceMemo configuration, CP 3301 Index-2
Issue 1 Release 2.0 January 1996 1 Voice Processing Solutions TM, @ - Trademark of Mite1 Corporation 0 Copyright 1996, Mite1 Corporation All rights reserved. Printed in Canada. Release Notes
0 1996 Centigram Communications Corporation. All rights reserved. This publication is protected by federal copyright law. No part of this publication may be copied or distributed, stored in a retrieval system, or translated into any human or computer language in any form or by any means electronic, mechanical, magnetic, manual or otherwise, or disclosed to third parties without the express written permission of Centigram Communications Corporation, 91 East Tasman Drive, San Jose, CA 95134. REPRODUCTION Licensed users and authorized distributors of Centigram products may copy this document for use with Centigram products provided that the copyright notice above is included in all reproductions. PROPRIETARY TERMS The following are trademarks of Centigram Communications Corporation: AIP, CallText, Centigram, PROSE, Speaklt, SpeechPlus, SPEECH+, TruVoice, VGS, VoiceMemo PROSE 2000 Version 1 01992 Centigram Communications Corporation. _ All other brand and product names are claimed or registered marks of their respective companies. NOTICE The information contained in this document is believed to be accurate in all respects but is not warranted by Mite1 Corporation (MITEL@).The information is subject to change without notice and should not be construed in any way as a commitment by Mite1 or any of its affiliates or subsidiaries. Mite1 and its affiliates and subsidiaries assume no responsibility for any errors or omissions in this document. Revisions of this document or new editions of it may be issued to incorporate such changes.