Mitel Fax Memo Manual

							Cl6453 
Page 2 of 2 
VoiceMemo Release 6.OA and later 
Step 
- Played fax message retention 
- Unplayed fax message retention 
- Urgent fax message retention 
- Fax receipt retention 
5. Based on your completed Fax Broadcast Mailbox Worksheets, configure mailboxes 
for Fax Broadcast. 
6. If some mailboxes use the default fax cover page and mailbox owners live in different 
time zones, configure time zones for FaxMemo. 8. 
7. If desired, set billing rates for FaxMemo. 
l Set the rates for disk usage for fax messages. 
l Set the rates for messages received. 
8. Verify that the configuration is correct. 
9. Activate the configuration. 
10. For each Fax Broadcast mailbox create distribution list 1 containing the recipients 
for faxes sent to that mailbox. Recipients can include local mailboxes, remote 
mailboxes on other Series 6 servers connected by a MESA-Net network, or outdial 
telephone numbers. 
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Reference 
Cl?7506 
CP7509 
CP4358, 
Ch5 
CP4360, Ch 5 
cl?5015 
Cl?7002  
						

							cp 6454 
Set Up a Company Fax Cover Page 
Page 1 of 1 
VoiceMemo Release b.OA and later 
This procedure summarizes the steps necessary to set up a company fax cover page. It 
assumes that the appropriate server hardware and software have been installed. You can 
have a different fax cover page for each line group by assigning a unique administrator’s 
mailbox to each line group and storing a different cover page in each administrator’s 
mailbox. 
Note: If you enter a company fax cover page, it takes precedence over 
the default cover page and does not include the dynamic 
information provided on the default cover page. 
1 I -inch page. 
1. Plan the layout of the cover page on an 8.5 by 
Be sure to include: 
l Company name 
l Address 
l Telephone number 
l Fax number. 
2. Make sure that the administrator’s mailbox has an FCOS with the bit 200 (fax cover 
page) enabled. 
3. Dial into the system administrator’s mailbox from a fax phone and reach the User 
Options Menu. Press a 
3 for Fax Delivery Options, then ‘? for Fax Cover Page. 
Q 
When prompted, fax the cover page into the mailbox. 
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							CP 7002 
Activate the Inactive Configuration 
Page 1 of 1 
VoiceMemo Release 6.OA and later 
step Reference 
This procedure describes how to activate a configuration. 
WARNING! 
This procedure causes the server to restart all tasks resulting in an 
interruption to call processing. Centigram recommends that you perform 
this procedure during periods of low call traffic. 
1. Reach the VoiceMemo Configuration Main Menu, then go to the VoiceMemo 
Active Configuration Menu. 
2. Activate the inactive configuration. 5 
Select: (A) Activate Configuration 
pr0mpt: Activate the inactive configuration, : 
Response: Y to activate the configuration, or 
N to cancel the process. 
pr0m.t: Wait for message waiting queues to be empty? 
Response: Y to warn system users of the impending shutdown, or 
N to skip the warning. 
The server automatically shuts down and resets the software to the new 
configuration, then returns to the VoiceMemo Active Configuration 
Menu. 
l If the server experiences problems with the new configuration, you can return 
to the old configuration by repeating the preceding steps. Menu Map 2 
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							Configure a Mailbox for FaxMemo 
Page 1 of 4 
VoiceMemo Release 6.OA and later 
This procedure describes how to configure those parameters in a mailbox setup that 
affect FaxMemo. 
1. Reach the Mailbox Maintenance Menu. Enter the requested information, as 
described in the following steps, from your completed FaxMemo Mailbox 
Worksheet(s). 
2. Identify the mailbox to be created or modified. 
Select: 
(C) Create New Mailboxes 
prompt: Mailbox to create: 
Response: Number of the 
new mailbox you want to configure for paging. * 
Select: (M) Modify Mailboxes 
Prompp Mailbox to modify: 
Response: Number of the existing mailbox you want to reconfigure for paging. 
Note: The prompts are almost the same for creating a new mailbox and 
modifying an existing one, except that “New” precedes each 
prompt when you select Modify Mailboxes. 
3. Press Enter until the Features Class of Service prompt appears. 
4. Assign an FCOS customized for the FaxMemo applications that the mailbox uses. 
Prompt: Features class of service: 
Response: The number of the FCOS (l-640) that includes the applicable bits. 
5. Assign the appropriately customized LCOS to the mailbox. 
prompt: Limits class of service: 
Response: The number of the LCOS (l-640) that includes the applicable limits. 
6. Assign the appropriately customized RCOS to the mailbox. 
prompt: Restriction class of service: 
Response: The number of the RCOS (l-64) that includes the applicable limits. 
7. If you have MESA-Net, assign the appropriately customized NCOS to the mailbox. 
prompt: Network class of service: 
Response: The number of the NCOS (l-64) that includes the applicable limits. 
8. For Guaranteed Fax, set up message delivery to the target fax machine. If this 
mailbox is not used for Guaranteed Fax, skip to step I I. 
f’rompt: Message Waiting Type #l: or Message Waiting Type #2: 
Response: 5 
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							page 2 of4 
VoiceMemo Release 6.OA and later 
Prompt: Pager access type: 
Response: The letter of the index to be used for delivery to a fax machine. The 
valid choices are: 
I Internal outcall index 
B Billed outcall index 
U Non-billed outcall index 
N Undefined index 
Prompt: Pager number: 
Response: The phone number of the target fax machine. 
a. 
prompt: Post-pager number: 
Response: Leave blank if desired, or enter any overflow from the pager number that 
did not fit in the page number field. 
Note: There is no need to set the pager frequency or pager interval for 
Guaranteed Fax; those functions are controlled by LCOS settings. 
9. For Guaranteed Fax, activate message delivery. 
prompt: Message delivery: 
Response: Y 
10. For Guaranteed Fax, schedule fax delivery. 
prompt: Pager start time 
Response: The time at which fax delivery is to start. Enter the time in hours and 
minutes followed by “am” or “pm, n for example 6:OOpm. To have fax 
delivery enabled for all times, set both Pager start time and Pager stop 
time to the same value, such as 12:OOam. 
prompt: Pager stop time 
Response: The time at which fax delivery is to stop. Enter the time in hours and 
minutes followed by “am” or “pm, ” for example 6:OOpm. To have fax 
delivery enabled for all times, set both Pager start time and Pager stop 
time to the same value, such as 12:OOam. 
11. Specify the fax retrieval access type. 
frompc Fax retrieval pager access type: 
Response: The letter of the index to be used for fax retrieval. The valid choices are: 
I Internal outcall index 
B Billed outcall index 
U Non-billed outcall index 
N Undefined index 
Reference  
						

							cl? 7506 
Page3of4 
VoiceMemo Release 6.OA and later 
12. Specify the default fax phone number. This number is not used by Guaranteed Fax. 
prompt: Default telephone number for fax retrieval: 
Response: The default number (1-l G characters) of the fax phone the fax message is 
to be delivered to. This field can contain any additional characters 
necessary for outdialing, from Table 1 at the end of this procedure. 
13. Specify the time zone offset for the mailbox. 
prompt: Time zone offset: 
Response: The number of hours difference bemeen the time zone of the mailbox 
owner and the local time zone of the Series 6 server. Valid values are * 
from -23 to +23. This number must match the offset of one of the time 
zones set in the Time Zone Configuration Menu. 
14. Press 
Enter to skip through each of the remaining mailbox configuration prompts. 
After the last prompt, the system displays the mailbox configuration, then prompts 
for the next mailbox number. 
At this point, the parameter settings are saved and you can continue with mailbox 
configuration or exit. 
Reference 
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							Cl’ 7506 
Page 4 of 4 
VoiceMemo Release 6.OA and later 
Step 
Reference 
Table 1 Dial String Characters 
Character Explanation 
3-9, *, # Keys on a standard pushbutton telephone 
( The following digits should be dial pulsed 
(10 PI’S) 
> 
Stop pulsing; resume sending DTMF tones 
r. 
+ Pause for one second 
A-D Fourth column DTMF keys 
E Go off-hook, wait for dial tone or other steady tone (pager go-ahead 
or confirmation tone, for example), then do next item in string 
F Switchhook flash and wait for dial tone 
G Greet - Wait for a voice or computer tone answer 
H Hang up (go on-hook) 
L 
L Wait for an answer supervision signal that indicates the receiving 
phone has gone off-hook, then dial remaining characters after 
receiving the signal. Valid only with four-wire connections, not 
with loop start or ground start phone lines. 
N 
Start a new activity; do not go off-hook 
0 Ring once 
P Go off-hook, do not wait for dial tone 
S Switchhook flash, no wait required 
T Go off-hook, wait for dial tone 
V 
Play three seconds of the message for voice pager 
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							CP7508 
Set Limits for FaxMemo 
Page 1 of 2 
VoiceMemo Release 6.OA and later 
Step This procedure describes how to set the limits that govern FaxMemo. 
1. Reach the System Configuration Menu, then go to the Limits Class of Service Menu. 
2. Identify the LCOS you want to modify. 
Select: (C) Choose Limits COS to Modify 
I%mpt 
Enter limits COS to modify 
Response: 
Number of the LCOS you want to modify limits in, or just press Enter 
if the displayed LCOS is the one you want. 
Select: (N) Name Selected LCOS 
Prompt: 
Enter name for selected limits COS 8. 
Response: 
A descriptive name for the LCOS, from 1 through 15 characters; or just 
press Enter if the displayed LCOS name is the one you want. 
@B Set CNG Tone Detection Length (Walkaway Fax only) 
3. Go to the FaxMemo Limits Menu. 
4. Set the length of time that the Series 6 server waits for CNG tone. 
Select: (C) CNG Tone Detection Length 
Pmnpt: 
Enter CNG tone detection length in seconds 
Response: 
The number of seconds (4-60) the server must detect the CNG tone. 
For all sites except those with extremely noisy phone circuits, set this to 
zero to disable forced detection and enable automatic detection. 
@B Set Fax Delivery limits 
5. Go to the FaxMemo Limits Menu. 
6. Set the maximum phone number length for deilvering fax messages. 
Select: (A) Maximum Number of Digits for Telephone Number 
- Prompt.- Enter maximum phone number length for fax delivery 
Response: 
The maximum number of digits (l-24) allowed in the fax phone 
number for fax delivery. 
7. Set the number of times the server attempts to deliver a fax. 
Select: (D) Fax Delivery Retry Frequency 
Prompt: 
Enter number of retries for fax delivery 
Response: 
The number of retry attempts (O-255) the server makes to deliver a fax. 
8. Set the number of minutes between fax delivery retries. 
Sekxt: (E) Fax Delivery Retry Interval 
Prompt: 
Enter number of minutes between fax deliver-y 
retries 
Response: 
The number of minutes (O-255) the server waits between between fax 
delivery retires. 
Reference 
vienu Map 1 
tienu Map 
11 
Menu Map 1 I 
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