Mitel Fax Memo Manual

							Hardware Installation Planning 
cards and do not have direct connections to specific phone lines, any channel on a 
FaxMemo card 
can service any port on any line card in the same module. In 
addition, fax channels are allocated dynamically - once a channel completes a 
session, it is available to service another session on another port. 
See rule #2 and rule #3 for more information on assigning fax channels to voice 
ports. 
Rule #2: A fax group can be shared by more than one line group. 
A fax group (a defined set of fax channels) can be assigned to more than one line 
group, and its channels are then shared by the voice ports in those line groups. Fax 
groups can be shared by both inbound and outbound line groups. Figure 3-2 shows 
a shared fax group. 
8. 
There can be more voice ports than fax channels - the fax channels are allocated as 
they are needed for the different call sessions. If all of the fax channels in the fax 
group are in use by call sessions and another call session requests a fax resource, the 
system informs the caller that the fax cannot be sent/received. 
Rule #3: A fax group must be dedicated to a line group to guarantee 
availability of a fax resource. 
When there is a one-to-one relationship between the number of voice ports in a line 
group and the number of channels in its associated fax group, the fax group is 
considered 
dedicated to the line group. This configuration ensures that voice ports in 
line groups that carry a lot of fax tra%c will never be unable to get a fix resource. 
A Series 6 
server can have dedicated and shared fax groups, as show in Figure 3-2. 
Fax Group 2 shared 
y Line Groups 2 and 3 
 
1 
I 
I 
I 
I 
/ 
‘--- _____--____-------------- --/ 
---w-_-c *- 
6027FAx 
Figure 3-2 
Fax Group to line Group Relationships 
34  
						

							Hardware Installation Planning 
Rule #4: 
Rule #5: Line groups connected to fax groups can still perForm all other 
VoiceMemo functions. 
Ports that are equipped for FaxMemo can per&m any VoiceMemo function. For 
example, the same outbound line group that delivers faxes can also make message 
delivery and paging calls. L&wise, the same line group that performs telephone 
answering functions can also receive inbound faxes. There is no need to dedicate line 
groups to perform FaxMemo functions. 
It may be a better use of system resources to have a separate 
line group for some fax applications. 
In most FaxMemo installations, every line group in the system does not need a 
dedicated fax group. The only time a fax channel is absolutely required on an 
inbound call is when a caller sends a fax. The only time a fax channel is required on 
an outbound call is when the system needs to deliver a fax. 
For some fax applications, such as Fax Mail, a fairly low percentage of calls involve 
fax transactions. The fax traffic for these applications probably can be carried by a 
single fax group that is shared by incoming and outgoing line groups. The number 
of fax channels in the fax group should be large enough to provide an acceptable 
grade of service to fax callers. 
For other fax applications, such as Fax Publishing, it is likely that every call involves a 
fax transaction. You may want to have a separate line group for these applications 
and dedicate a fax group to the line group so that there is always a fax channel for 
every voice port. The line group may be incoming or outgoing, depending on 
whether callers must call in from a fax machine and receive faxes online (incoming), 
or whether they can enter a phone number for the fax to be delivered (outgoing). 
By configuring some fax groups as shared and others as dedicated, you can utilize 
your fax resources to provide an appropriate grade of service for each fax application. 
Note: If a caller on an inbound line group tries to send a fax when there 
are no resources available, the system plays a prompt telling the 
caller that it cannot process the request at that time. If there are no 
fax resources available for an outgoing fax call, the server retries the 
call (according to LCOS settings) until one is available. 
FaxMemo Card Planning Worksheet 
With the information that you have gathered from chapters 2 and 3, you should be 
able to fill in the FaxMemo Card Planning Worksheets. A sample worksheet 
follows. Blank worksheets for photocopying are in the worksheets section at the end 
of this manual. Make a copy for each server module in which you are installing 
FaxMemo cards. 
3-5  
						

							Hardware Installation Planning 
For each fax card in each module, enter the Faxhkmo card serial number, the system 
slot number, the number of channels on the fax card, and the base I/O address (see 
Technical Reference 1904). Identify the fax group that each fax channel belongs to, 
and the line group(s) that it is connected with, and whether the fax group is 
dedicated to one line group or shared.  
						

							Hardware Installation Planning 
FaxMemo Card Planning Worksheet 
Hardware 
Backplane 
FaxMemo Card Number of Base I/O 
Module No. 
Slot No. Serial No. Channels 
/ Address 1 
1 
15 413 0 100 
I 14 I 0 I 128 I 
2 I 15 I 6 
I 100 I 
I 2 I 14 I 512 
Confiauration 
Fax Group #: 1 
Module #: 1 Total Number of Channels: 16 
Connect with line Group(s): I Dedicated El Shared 0 
Triplet 
(module:slot:channel) 
I 1:15:0 
I 
I 1:15:1 
I 
I 1:15:2 
I 
I 1:15:3 
I 
I 1:15:5 
I 
1:15:6 
1:15:7 
Triplet 
(module:slot:channel) 
1:14:0 
1:14:1 
1:14:2 
1:14:3 
1:14:4 
1:14:5 
1:14:6 
1:14:7 
Prepared By: 
Date: 
Installed By: 
Date: 
3-7  
						

							Hardware Change Task list 
Pagelofl 
VoiceMemo Release G.OA and later 
Task 
Procedure 
FaxMemo Hardware Changes 
Replace an MVIP Fax Card 
................................................................. CP 2146 
Install an MVII? Fax Card ........................................................................ CP 7510 
Remove an MVIP Fax Card 
..................................................................... CP 7511  
						

							cd146 
Replace an MVIP Fax Card 
Page 1 of2 
VoiceMemo Release G.OA and later 
This procedure describes how to replace an MVIP fax card in a Series 6 server. 
A 
DANGER! 
f 
Disconnect the system from its power source before connecting cables, 
components, or both. 
CAUTION! 
Protect your system from ESD damage during handling of all 
components. 
8. 
WARNING! 
This process requires the module to be shut down, resulting in loss of 
call processing capabilities. Centigram recommends that you perform 
thi s procedure during periods of low call traffic. 
Note: You can find ‘IRS referenced in this procedure in the Ce&gnzm Series G : 
lZej4ffence Mand. 
@2l Observe Precautions 
1. Put on a grounded wrist strap, attaching the other end to the Series 6 server. Doing 
so protects the component from electrostatic discharge. 
2. Shut down the system, press the reset button, and turn off the power. 
A 
CAUTION! 
ai 
Removing a component while the power is on can severely 
damage both the component you are working on and others. 
3. Wait one minute after you turn off the power before you remove any components. 
The hard disk should stop spinning and be quiet. 
4. When removing a component, place it on a non-conductive surface, such as an anti- 
static bag. Make sure you have the anti-static bags required before you begin. 
@IQ Before You Begin 
5. Configure the fax card. Te 
cl? 5700 
TR 1904 
D0CRcv.A  
						

							GP 2146 
Page 2 of 2 Release G.OA and later 
SFP 
@D Remove the Fax Card 
6. Remove the cover on the system. On a Model 640, remove the front panel of the 
CPU assembly. 
7. Identify the fax card to remove. 
8. Using the plastic loops, remove the MVIP cable. You only need to remove the cable 
from enough cards so that you can access the fax card. 
9. Use a screwdriver to unfasten the bracket screw that holds the fax card to the yd cage. 
10. Grasp the fax card firmly, and pull it straight out. 
11. Place the fax card on a static bag. 
CD Install the New Fax Card 
12. Pick up the new fax card. Hold it with the backplane connector facing away from 
you. 
13. Insert the fax card into the alignment grooves of the card cage. 
.l4. Slide the fax card along the grooves until the fax card backplane connector is 
touching the corresponding connector on the backplane. 
15. Be sure that the two connectors are properly aligned, then press firmly on the edge 
of the fax card until the connectors are fully seated. 
16. Tighten the bracket screw that holds the fax card in the card cage. 
17. Reconnect the MVIp cable to all appropriate cards. 
18. Replace the cover on the system. 
19. Restore power to the server. 
- 
20. If you installed the new card in a different slot, or if the replacement card is not 
identical to the card that you removed (same number of channels, same base I/O 
address), delete the old card and add the new card to the Resource Manager. 
Rei%m2ce  
						

							07510 
Install an MYIP Fax Card 
Page 1 of 2 
VoiceMemo Release 6.OA and later 
This procedure describes how to install an MVIP fax card in a Series 6 server. 
DANGER! 
Disconnect the server from irs power source before connecting cables, 
components, or both. 
CAUTION! 
Protect your server 
from ESD damage during handling of all 
components. 
WARNING! 
This process requires the module to be shut down, resulting in loss of 
call processing capabilities. Centigram recommends that you perform 
this procedure during periods of low call traffic. 
Note: You can find TRs referenced in this procedure in the Centigram Series G Technical 
Step 
Reference Manual. 
@II Observe Precautions 
1. Put on a grounded wrist strap, attaching the other end to the Series 6 server. Doing 
so protects the component from electrostatic discharge. 
2. Shut down the server, press the reset button, and turn off the power. 
A 
CAUTION! 
a 
Removing a component while the power is on can severely 
damage both the component you are working on and others. 
3. Wait one minute after you turn off the power before you remove any components. 
The hard disk should stop spinning and be quiet. 
4. When removing a component, place it on a non-conductive surface, such as an anti- 
static bag. Make sure you have the anti-static bags required before you begin. 
@I9 Install the Fax Card 
5. Set switches on the MVIP fax card. 
6. Remove the cover on the server. On a Model 640, remove the front panel of the 
CPU assembly. 
Reference 
TR 1904 
Dot Rev. A