Mitel Fax Memo Manual

							Configure for Fax Mail 
Page 1 of 3 
VoiceMemo Release 6.OA and later 
This procedure summarizes the steps necessary to configure for Fax Mail in Series 6 
server. It assumes that the appropriate server hardware and software have been installed. 
Step 
I. Complete the following worksheets. Blank worksheets are near the back of this 
manual. 
l FaxMemo Card Planning Worksheet 
l FaxMemo COS Planning Worksheet 
l Fax Mail Mailbox Worksheet(s) 
2. Create fax groups and assign them to the line groups that will be used for the fax+ 
application. 
Note: You should define the fax groups on the currently inactive 
configuration. 
If the line groups for the fax application do not already exist, 
refer to the VoiceMemo Reference and Conjguration Manual 
for procedures to define inbound and outbound line groups. 
3. Based on your completed FaxMemo COS Planning Worksheet, customize an FCOS 
(by either copying an existing FCOS and adding bits, or by modifying a current 
FCOS) to include bits listed below. 
Note: If you are providing users with broadcast mailboxes for fax 
reception, you must customize one FCOS for fax users and 
another FCOS for the broadcast mailboxes. If you offer 
different levels of service to users, you might have to 
customize more than one FCOS. 
l To modify a current FCOS: 
l To copy a current FCOS and add additional bits: 
- 190 (receive fax messages) 
- 191 (make fax messages) 
- 192 (give fax messages) 
- 193 (deliver fax to default fax phone number) 
- 194 (deliver fax online) 
- 195 (deliver fax to designated telephone number) 
- 196 (user changeable default fax phone number for fax delivery) 
- 198 (receive fax messages only) 
- 199 (automatic receipt for fax message sent) Reference 
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step 
- 200 (fax cover page) 
- 203 (walkaway fax) 
- 230 (deny change capabilities to cover page) 
- 235 (add “from” field to the default cover page) 
- 236 (add promotional message field to the default cover page) 
- 237 (automatic fax retrieval) 
- 238 (end of session delivery) 
- 239 (retrieve all unplayed faxes) 
- 240 (receive fax on record time-out) 
- 256 (enable fxed greeting for walkaway fax) 
4. Based on your completed FaxMemo COS Planning Worksheet, customize an LCOS 
with these limits parameters: 
- Maximum number of digits allowable for fax phone number for fax delivery 
- Maximum number of fax messages per mailbox 
- CNG tone detection length (recommended value of zero) 
- Fax delivery retry frequency 
- Fax delivery retry interval 
- Played fax message retention 
- Unplayed fax message retention 
- Urgent fax message retention 
- Fax receipt retention 
- 
5. If you have MESA-Net installed on your server, reach the Network Class of Service 
Menu from the System Configuration Menu. If you do not have MESA-Net, go to 
step 7. 
6. Based on your completed FaxMemo COS Planning Worksheet, customize an 
NCOS with these limits parameters: 
- 10 (Make Fax Message to Network) 
- 11 ( Give Fax Message to Network) 
- 12 ( Answer Fax Message to Network) 
7. Based on your completed Fax Mail Mailbox Worksheets, configure user mailboxes 
for Fax Mail. 
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VoiceMemo Release 6.OA and later 
Reference 
8. If some mailboxes use the default fax cover page and mailbox owners live in different 
time zones, configure time zones for FaxMemo. 
3. If desired, set billing rates for FaxMemo. 
l Set the rates for disk usage for fax messages. 
l Set the rates for messages received. 
10. Verify that the configuration is correct. 
11. Activate the configuradon. c 
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							cp 645 1 
Configure for Fax Publishing 
Pagelof2 
VoiceMemo Release G.OA and later 
This procedure summarizes the steps necessary to configure for Fax Publishing in a 
Series 6 server. It assumes that the appropriate server hardware and software have been 
installed. 
step 
1. Complete the following worksheets. Blank worksheets are near the back of this 
manual. 
l FaxMemo Card Planning Worksheet 
l FaxMemo COS Planning Worksheet 
l Fax Publishing Mailbox Worksheet(s) 
*. 
2. Create fax groups and assign them to the line groups that will be used for the fax 
application. You can probably use a shared fax group on an inbound line group to 
deposit faxes into the fax publishing system. You probably need a dedicated fax 
group for callers to retrieve faxes, either online or by entering a fax machine phone 
number. 
Note: You should define the fax groups on the currently inactive 
configuration. 
If the line groups for the fax application do not already exist, 
refer to the 
VoiceMemo R&erence and Configuration Mand - 
for procedures to define inbound and outbound line groups. 
3. Based on your completed FaxMemo COS Planning Worksheet, customize an FCOS 
(by either copying an existing FCOS and adding bits, or by modifying a current 
FCOS) to include bits listed below. 
l To modify a current FCOS: 
l To copy a current FCOS and add additional bits: 
- - 194 (deliver fax online) 
- 195 (deliver fax to designated telephone number) 
- 197 (fax on demand) 
- 238 (end of session delivery) 
4. Based on your completed FaxMemo COS Planning Worksheet, customize an LCOS 
with these limits parameters: 
- Maximum number of digits allowable for fax phone number for fax delivery 
- Maximum number of fax messages per mailbox 
- CNG tone detection length (recommended value of zero) 
- Fax delivery retry frequency 
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Page 2 of 2 
VoiceMemo Release G.OA and later 
step 
- Fax delivery retry interval 
- Played fax message retention 
- Unplayed fax message retention 
- Urgent fax message retention 
- Fax receipt retention 
5. Based on your completed Fax Publishing Mailbox Worksheets, configure mailboxes 
for Fax Publishing. 
The kinds of mailboxes that can be used for Fax Publishing are: 
0 Tree 
. Chain 
l Greeting Only 
Information for creating these special mailboxes can be found in the VoiceMemo 
Reference and Configtlration Manual. 
6. If some mailboxes use the default fax cover page and mailbox owners live in different 
time zones, configure time zones for FaxMemo. 
7. If desired, set billing rates for FaxMemo. 
l Set the rates for disk usage for fax messages. 
l Set the rates for messages received. 
8. Verify that the configuration is correct. 
9. Activate the configuration. 
10. To deposit the faxes into the Fax Publishing mailboxes, you must call the server 
from a fax machine. Log into each Fax Publishing mailbox as the mailbox owner 
(by pressing * before the mailbox number) and select y for user options, 
Q Q Q “F for 
fax options, and then press 
Q ? to leave a fax. When prompted, send the appropriate 
pages into the mailbox. Repeat for each mailbox in your Fax Publishing system. 
When a caller reaches one of the mailboxes, the server plays any recorded greeting in 
the mailbox and then tells the caller to get ready to receive the fax online or input a 
fax number to have the fax delivered. Reference 
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							cp 6452 
Configure for Guaranteed Fax 
Page 1 of 2 
VoiceMemo Release 6.OA and later 
This procedure summarizes the steps necessary to configure for Guaranteed Fax in a 
Series 6 server. It assumes that the appropriate server hardware and software have been 
installed, and the hardware has been configured in the Resource Manager. 
SEF 
1. Complete the following worksheets. Blank worksheets are near the back of this 
manual. 
l FaxMemo Card Planning Worksheet 
l FaxMemo COS Planning Worksheet 
l Guaranteed Fax Mailbox Worksheet(s) 
*. 
2. Create fax groups and assign them to the line groups that will be used for the fax 
application. You probably need a fax group dedicated to an inbound line group to 
provide guaranteed fax services. 
Note: You should define the fax groups on the currently inactive 
configuration. 
If the line groups for the fax application do not already exist, refer to 
the VoiceMemo Re$rence and CorySguration Manual for procedures to 
define inbound and outbound line groups. 
3. Based on your completed FaxMemo COS Planning Worksheet, customize an FCOS 
(by either copying an existing FCOS and adding bits, or by modifying a current 
FCOS) to include bits listed below. 
l Modify an existing FCOS 
or 
l Copy a current FCOS and add additional bits: 
- 198 (receive fax messages only) 
* 
- 206 (fax delete) 
- 207 (fax verify) 
4. Based on your completed FaxMemo COS Planning Worksheet, customize an LCOS 
with these limits parameters: 
- Maximum number of fax messages per mailbox 
- CNG tone detection length (recommended value of zero) 
- Unplayed fax message retention 
- Urgent fax message retention 
Reference 
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Page 2 of 2 
VoiceMemo Release 6.OA and later 
step 
5. Based on your completed Guaranteed Fax Mailbox Worksheets, configure mailboxes 
for Guaranteed Fax. 
l Enable message delivery. 
6. If some mailboxes use the default fax cover page and mailbox owners live in different 
time zones, configure time zones for FaxMemo. 
7. If desired, set billing rates for FaxMemo. 
l Set the rates for disk usage for fax messages. 
l Set the rates for messages received. 8, 
8. Verify, that the configuration is correct. 
9. Activate the configuration. 
Refwence 
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							cp 6453 
Configure for Fax Broadcast 
Page 1 of 2 
VoiceMemo Release 6.OA and later 
This procedure summarizes the steps necessary to configure for Fax Broadcast in a Series 
6 server. It assumes that the appropriate server hardware and software have been 
installed and the hardware has been added to the Resource Manager Configuration. 
Step Reference 
1. Complete the following worksheets. Blank worksheets are near the back of this 
manual. 
l FaxMemo Card Planning Worksheet 
l FaxMemo COS Planning Worksheet 
l Fax Broadcast Mailbox Worksheet(s) 
r. 
2. Create fax groups and assign them to the line groups that will be used for the fax 
application. You probably need at least one inbound and one outbound line group 
with fax resources. 3? 7512 
Note: You should define the fax groups on the currently inactive 
configuration. 
If the line groups for the fax application do not already exist, refer to 
the VoiceMemo Reference and Confguran’on Manuulfor procedures to 
define inbound and outbound line groups. 
3. Based on your completed FaxMemo COS Planning Worksheet, customize an FCOS 
(by either copying an existing FCOS and adding bits, or by modifying a current 
FCOS) to include bits listed below. 
l To modify an existing FCOS 
or 3 5011 
l To copy a current FCOS and add additional bits: 
- 
122 (define broadcast mailbox) 
- 190 (receive fax messages) 
- 198 (receive fax messages only) 
- 203 (walkaway fax) 
4. Based on your completed FaxMemo COS Planning Worksheet, customize an LCOS 
with these limits parameters: 
- Maximum number of digits allowable for fax phone number for fax delivery 
- Maximum number of fax messages per mailbox 
- CNG tone detection length (recommended value of zero) 
- Fax delivery retry frequency 
- Fax delivery retry interval 
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