Lucent Technologies Amis Analog Networking Guide

							AMIS Analog Networking  585-300-512  Issue 7
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l. Ad d ress rang es 
Ad minister the ad d ress rang es for the remote mac hines or 
individ ual remote telep hone numb ers ac c ord ing to the p lan you 
worked  out inChap ter 2, Planning and  Desig n. The total add ress 
rang e (p refix p lus extension) c an b e up  to 24 c harac ters long. 
— Address prefix (optional): For the address prefixes you want 
sub sc rib ers to d ial, the first d ig it of the prefix field  
must 
matc h the AMIS p refix field  (if you entered  a p refix on the 
system:translation:analog network
 form). 
Ad d itionally, the p refix may c ontain a c ountry c od e and /or 
area c od e or the mnemonic  for a remote loc ation (0 to 21 
alphanumeric  c harac ters may b e entered ). For examp le, if 
the AMIS p refix is “ 7” , the ad dress p refix c ould  b e “ 7201” . 
Generally, p refixes are 
not rec ommend ed  in a DCS network. 
Otherwise, ad d ress p refixes are rec ommend ed  to help  
sub sc rib ers d isting uish among  remote voic e mail systems 
(the ad d ress prefix is typed  b y sub sc rib ers whenever they 
ad d ress an AMIS analog networking  and /or messag e 
d elivery messag e). 
In ad d ition to the ad d ress rang es that sp ec ify the d ig its that 
sub sc rib ers must enter, the loc al system also req uires an 
ad d ress rang e that uniq uely id entifies the hunt g roup  
numb er (c allb ac k number) of the remote voic e mail system. 
If the remote mac hine has a different c ountry c od e, the 
ad d ress rang e must c ontain the c ountry c ode, area/trunk 
c od e, and hunt g roup. If the remote mac hine has a d ifferent 
area or trunk c od e, only the area/trunk c od e and  hunt g roup  
are need ed  (the c ountry c od e should  b e omitted ). If the 
remote system is loc al, only the hunt g roup  numb er should  
ap p ear for that mac hine. If the remote mac hine c an b e 
ac c essed  throug h a p rivate network, the network-ac c ess 
code and hunt group for the remote machine should appear 
in the address prefix list instead. 
— Ad d ress extensions (req uired ): Enter the numb ers that 
d efine the mailb ox extensions that c an b e used  on the 
remote system or the remote telep hone numb ers you want 
loc al sub sc rib ers to ac c ess in the start and  end  extension 
field s. Valid  entries c an b e from 3 to 10 d ig its. 
Up  to ten d ifferent rang es c an b e sp ec ified . The leng th of the 
start and  end  extensions must ag ree with the number shown 
in the ext leng th field  (lead ing zeros may b e need ed  to 
c onform to this req uirement). The end  extension must b e 
eq ual to or g reater than the start extension. If you sp ec ify the 
same numb er as the starting  and end ing  extension, a uniq ue 
mac hine or telep hone numb er is sp ec ified  (this is usually 
used  to id entify the hunt g roup  numb er of a remote 
mac hine).  
						

							AMIS Analog Networking  585-300-512  Issue 7
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AMIS ad d ress rang es and  messag e d elivery ad d ress rang es must 
b e uniq ue; they c annot overlap  with dig ital networking  ad d ress 
rang es or other AMIS analog  networking  and /or messag e d elivery 
ad d ress rang es. See Chap ter 2, Planning  and Desig n, for d etails. 
NOTE:
The warning s field  ind ic ates when a d up lic ate or overlap p ing  
range is being assigned. If you get a warning message, 
d isp lay the system:translation:address
 form to c hec k 
which extension numbers are in use, then refer to Chap ter 2, 
Planning and Design, to selec t ap prop riate rang es. 
m. For a new remote profile: When you have finished  entering  the d ial 
string , p ress   (F2) to c reate and  save the remote mac hine 
p rofile. Continue with the following  field s. 
n. Messag e transmission schedule 
Enter the hours and  minutes in the start and  end  field s to sp ec ify 
one or more c yc les (time period s) when the loc al system should  
attemp t to send  messag es to this remote mac hine. Valid  entries are 
times from 00:00 to 23:59. 
Up  to three c yc les c an b e d efined  for eac h remote system. Cyc les 
may b e assig ned  to avoid  toll fac ilities or period s of heavy traffic  if 
d esired . The total time of the c yc les c annot exc eed  24 hours. 
Cyc les c annot overlap . A c yc le c an sp an ac ross mid nig ht. 
NOTE:
The times sp ec ified  must b e eq ual to or a sub set of the 
outc alling  transmission times ad ministered on the 
system:outcalling
 form or the AMIS and /or message 
d elivery messages will never b e sent. For instance, if you 
schedule AMIS and message delivery messages to be sent 
anytime d uring  a 24-hour p eriod  (00:00 to 23:59), b ut 
outc alling  period s are only sc hed uled  from 07:00 to 18:00, the 
AMIS and  messag e delivery messag es will only b e sent 
b etween the hours of 7:00 AM and  6:00 PM. 
The interval field s on this form are used  for d ig ital networking  only 
and  do 
not ap p ly to AMIS analog  networking or messag e d elivery; if 
intervals are sp ec ified  here, they will b e ig nored . If all the outc alling  
p orts are busy, the system retries in one minute. If an outc alling  p ort 
is availab le, b ut for some reason the system c annot d eliver the 
messag e, the system uses the resc heduling  inc rements sp ec ified  
on the system:appearance
 form. 
ADD 
						

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AMIS messag e delivery is d one in p ac kets of 9 to satisfy the AMIS 
stand ard . Prior to R1V7 7:2, however, the system d id  not 
immed iately resc hed ule any messag es still left in the q ueue for 
immed iate d elivery, b ut waited  until the next transmission interval 
sc hed uled  on the system:appearance
 form. On R1V7 7:2 and  
later systems, any messag es left in the queue are resc hed uled  for 
immed iate d elivery after the first 9 are transmitted . The loc al AMIS 
system c alls the remote system ag ain within 2 minutes and  
transmits any add itional AMIS messag es it may have q ueued. 
o. Up d ates in/upd ates out 
These field s d o not app ly to AMIS analog  networking or messag e 
d elivery (they are used for d ig ital networking  only). 
p . Network turnaround  (y/n)? 
This field  d oes not ap p ly to AMIS analog  networking  or messag e 
d elivery and should  b e set to “ n”  (it is used  for d ig ital networking  
only). 
q . Log  c onnec t events (y/n)? 
This field  was ad d ed  in R1V7 7:2 software. It d oes not app ly to 
AMIS analog  networking  or messag e d elivery and  should  b e set to 
“ n”  (it is used  for dig ital networking  only). 
r. Send  to non-ad ministered  rec ipients (y/n)? 
This field  was moved  to this form in R1V7; in AUDIX R1V6 software, 
it is on the system:appearance
 form. 
If this field  is set to “ y”  (the d efault), when a sub sc rib er ad dresses a 
messag e to a remote extension that d oes not map  to an ad d ress 
known b y the loc al system, the loc al system ad ds this p otential 
sub sc rib er to its d ata b ase, then send s the messag e to every 
remote system in the network for whic h the add ress is valid. If a 
valid  remote rec ip ient c annot b e found, the sub sc rib er rec ord  is 
d eleted  eventually by one of the system aud its and  the loc al system 
changes the status of the message from 
und elivered to 
undeliverable in the sender’s outgoing voic e mailbox. 
For AMIS one-step  systems and  messag e d elivery: If this field  is set 
to “ n” , sub sc rib ers c an only send  messag es to ad ministered  
remote subsc rib ers. If a sub sc riber enters a valid  extension or 
telep hone numb er (b ut one whic h has not b een ad ministered ), the 
sub sc rib er is notified  that the entry is invalid .  
						

							AMIS Analog Networking  585-300-512  Issue 7
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For AMIS two-step  systems: This field  should  b e set to “ y”  b ec ause 
all remote sub sc rib ers on these systems are nonad ministered. 
However, setting  the field  to “ n”  has no effec t on AUDIX R1 systems 
(messag es are still d elivered ). 
NOTE:
Permitting sub sc rib ers to send messag es to nonad ministered  
rec ip ients may have a sig nific ant imp ac t on the network, 
c ausing extra or unnec essary c alls to other systems and  
load ing  the loc al sub sc rib er d ata b ase with unneed ed  
rec ords. If the network is kep t up -to-d ate, c hang e this field  to 
“ n” to reduce the system load. Often, messag es to 
nonad ministered rec ip ients simp ly ind ic ate a misd ialed 
numb er. 
4. If you have c hang ed  any d ata in the field s, p ress   or   (F1). 
Any c hang es or ad d itions to this form are p ut into use immed iately. 
5. Press   to exit the form. 
Task 9: Record Remote Machine Names
(Optional)
The name of eac h remote voic e mail system, telephone numb er, or rang e of 
mac hines and/or numb ers may b e rec ord ed  using  your telep hone. The loc al 
system voic es these names when loc al sub sc rib ers ad d ress messag es to this 
mac hine, or when they rec eive messag es from remote sub sc rib ers whose names 
are not rec ord ed  or who are not ad ministered . 
To rec ord  remote voic e mail system or telep hone mac hine names: 
1. Verify you have announc ement-c ontrol p ermission b y typ ing  su l
 on the 
p ath line to ac c ess the subscriber:local
 form. Press  . 
2. Tab  to the ext field  and  typ e your extension numb er. Press   (F8). 
3. Verify the permissions, announc ement field  is set to “ y” . 
If it is not, enter y
 now and  p ress   or   (F1). Otherwise, p ress 
 to exit the form. 
4. Type l m
 on the p ath line to ac c ess the list:machines
 form. Press 
.
5. Press   (F8) to d isp lay all mac hines. 
6. Either p rint this sc reen, write d own the voic e IDs assoc iated  with eac h 
remote mac hine, or leave this form on the sc reen as you rec ord  names. 
NOTE:
Some remote mac hine profiles are used for a rang e of mac hines. 
Either voic e a name that is meaning ful for all mac hines in the rang e, 
or d o not voic e a name for these p rofiles. 
CHANGERU N
Ctrl-z
RETU RN
ENTER
CHANGERU N
Ctrl-z
RETU RN
ENTER 
						

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7. From a touc h-tone telep hone, log into the loc al AUDIX mac hine using  the 
extension that has announc ement-c ontrol permissions. 
8. From the ac tivity menu, p ress   to perform system ad ministration. 
9. Press   to rec ord  mac hine names. 
10. Using  the touc h-tone keyp ad, enter the voic e ID for the first remote 
machine and press  . 
11.At the tone, sp eak the remote mac hine’s name. 
12. Press   or     (as p romp ted ) to ap p rove the name, or p ress     if 
you wish to delete and  re-rec ord it. 
NOTE:
An R1V8 system with the stand ard  announc ement set p romp ts you 
to p ress   to app rove names and  messag es, while an R1V8 
trad itional system p romp ts you to press     for these func tions. 
On an R1V8 system, either c ommand  will work. Prior to R1V8, only 
the     c ommand  will work. 
13. Rep eat step s 10 throug h 12 for eac h remote system or telephone numb er 
name. 
14. When you are finished , p ress     to return to the ac tivity menu, or just 
hang  up  to exit the system. 
Task 10: Administer Remote Subscribers
(Optional)
Remote sub sc rib ers on systems ad ministered for AMIS one-step  ad d ressing  or 
d ig ital networking  may be ad ministered  on the loc al system. Messag e Delivery 
rec ip ients may also b e ad ministered  on the loc al system. Bec ause eac h remote 
sub sc rib er must b e manually administered  on the loc al mac hine, you may wish to 
ad minister only those remote sub sc rib ers who are regular AMIS analog  
networking  and /or messag e d elivery rec ip ients. This task is op tional. 
NOTE:
Remote users on systems ad ministered  for AMIS two-step  ad d ressing  
c annot b e ad ministered  on the loc al system. 
To administer remote sub sc rib ers on the loc al mac hine: 
1. Type su r
 on the p ath line to ac c ess the subscriber:remote
 form. 
Press . 
Fi g u re  3 - 1 1, the sub sc rib er:remote form, shows a samp le of this form. 
2. Fill out the form with the ap p rop riate information for the sub sc rib er’s name, 
extension, c ommunity ID, and  mac hine name. 
9
6
#
#*#*D
#
*#
*#
*R
RETU RN 
						

							AMIS Analog Networking  585-300-512  Issue 7
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3.Press   (F2) to ad d  this remote sub sc rib er to the loc al system’s d ata 
base. 
4. Rep eat these step s for as many remote sub sc rib ers as you intend  to 
ad minister. When you are finished , p ress   to exit the form. 
Th e  subscriber:remote
 form c an b e used to ad d  or d elete remote 
sub sc rib ers, d isp lay remote sub sc rib er p rofiles, and  c onvert nonad ministered 
remote subscrib ers to ad ministered remote sub scrib ers or vice versa (you may 
want to c onvert a remote administered  sub sc rib er to a nonad ministered  remote 
sub sc rib er if the ad ministered  remote sub sc rib er threshold is b eing  app roac hed  
or has b een reac hed ). 
If you want to d elete a larg e numb er of remote 
non-ad ministered sub scrib ers, 
you c an d o so using  the subscriber:deletion
 form. 
Figure 3-11.  The subscriber: remote Form
ADD
Ctrl-z
Localrl STATUS:  alarms: none,  logins: 1,   thresholds: none
PATH: subscriber : remote 
Error and confirmation messages appear here.
name: _________________________________      ext: __________ 
address: ________________________            community id: __ 
administered indicator (y/n)? __ 
machine name(s) 
             __________ __________ 
             __________ __________ 
             __________ __________ 
             __________ __________ 
             __________ __________ 
             __________ __________ 
             __________ __________ 
             __________ __________ 
voice name: 
non-administered type (verified/unverified/no-profile): 
last usage date: 
(PRESS ENTER TO DISPLAY SUBSCRIBER PROFILE) 
new name: ______________________________ new ext: _________ 
CHANGE
or RUNADD DELETE CLEAR
FORMEXIT ENTERHELP FIELD
HELP 
						

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Task 11: Record Remote Subscriber Names
(Optional)
If you would  wish, you c an rec ord  ad ministered  remote sub sc rib ers’ names. 
Loc al subsc rib ers who ad dress messag es to these remote sub sc rib ers, or who 
inc lud e their ad d resses in mailing  lists or p ersonal d irec tories, c an then hear 
name voic eb ac k to c onfirm that the ad d ress they entered  is c orrec t. 
To rec ord  ad ministered  remote sub sc rib er names: 
1. Type l e r
 on the p ath line to ac c ess the list:extension:remote
 form. 
Press . 
2. Tab  to the mac hine name field  and  typ e the name of the remote mac hine 
that is the host for the subsc rib ers whose extensions are to be listed . Press 
(F8). 
3. Either p rint this sc reen, write d own the sub sc rib ers’ extensions, or leave 
this form on the sc reen as you rec ord  names. To pag e throug h the list, 
p ress   (F8) as often as need ed. 
4. From a touc h-tone telep hone, log into the loc al AUDIX mac hine using  the 
extension that has announc ement-c ontrol permissions. 
5. From the ac tivity menu, p ress   to perform system ad ministration. 
6. Press   to rec ord  sub sc rib ers’ names. 
7. Using  the touc h-tone keyp ad, enter the first sub sc rib er’s extension as it 
ap p ears in the ext field  on the form. 
8. Sp eak the sub sc rib er’s name c learly when p romp ted . 
9. Press   or     (as p rompted ) to app rove the name, or p ress     if 
you wish to delete and  re-rec ord it. 
If desired, you may press     to listen to your recording, followed by   
or     (as p romp ted ) to ap prove it, or    to d elete it. 
10. Rep eat steps 7 throug h 9 for eac h remote sub sc riber name you wish to 
rec ord . 
11. When you are finished , p ress     to return to the ac tivity menu, or just 
hang  up  to exit the system. 
RETU RN
ENTER
ENTER
9
4
#*#*D
23#
*#*D
*R 
						

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Task 12: Test the Connection
This sec tion d esc rib es tests that c hec k the op eration of the AMIS Analog 
Networking  and/or Messag e Delivery features. Use these tests as the final step  in 
ad ministering  the AMIS Analog  Networking and /or Messag e Delivery features, or 
to troub leshoot a p rob lem with the network. 
NOTE:
When you initially administer the AMIS Analog Networking, Message 
Delivery, and /or Outc alling features, a system restart is the b est way to 
ensure the system is up d ated c orrec tly. However, anytime you have troub le 
g etting  the network to work, you may try restarting  the system as d esc rib ed  
in Task 7 to see if that c orrec ts the p rob lem. 
Task 12A: Testing an AMIS Analog Connection
You c an test the AMIS analog  c onnec tion either b y send ing  a test message to the 
d estination mac hine (see the sec tion for an examp le), or you c an use the AMIS 
loop b ac k test mailb oxes (if ad ministered ). 
1. Contac t the system ad ministrator at the remote AMIS mac hine to: 
— Get the numb er of the remote AMIS loop b ac k test mailb ox (if one is 
ad ministered ), or an extension to send  a test AMIS messag e to (if 
one is not). 
— Give the remote system ad ministrator the numb er of your AMIS 
loop b ac k test mailb ox, and  request that he or she send  you a test 
messag e. 
2. From your own extension, log  into the loc al system and  c reate an AMIS 
message with the remote machine’s loopback test mailbox address (or the 
alternative test extension). Sc hed ule the messag e for immed iate d elivery. 
(If the remote system’s loop b ac k test mailb ox rec eives your test message, 
it will send a copy of your message back to your incoming mailbox as a 
new voic e mail messag e.) 
3. Wait a few minutes, then c hec k your mailb ox: 
— If the messag e c ould  not b e delivered , you will have a new voic e 
mail messag e notifying  you that the messag e was und eliverab le. 
Ac c ess your outg oing  mailb ox (p ress  ) and  p lay the 
undeliverable messag e head er to find  out the reason the d elivery 
attemp t failed . Dep end ing  on the error messag e, c orrec t the most 
likely p rob lem. Verify the intend ed  rec ip ient’s ad d ress and  
ad ministration, then return to this sec tion to try another test. 
— If the loc al system c ould suc c essfully d eliver the messag e, the 
message status in your outgoing mailbox is updated to 
delivered. If 
the messag e has not yet b een d elivered  (it is still 
und elivered), 
c hec k your mailb ox ag ain later to see if the status has b een 
updated to 
delivered. 
4 
						

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4. If the remote system ad ministrator send s an AMIS messag e to the loc al 
loop b ac k test mailb ox on your system, the loc al system send s a c op y of 
the messag e to the 
inc oming mailb ox of the remote user to ind ic ate the 
message was rec eived. The loopback extension keeps a copy of the 
messag e head er in its 
outg oing mailb ox. 
Task 12B: Testing a Message Delivery
Connection
To test a c onnec tion for the Messag e Delivery feature, simp ly send  a test 
messag e to the intended  rec ip ient. If your telep hone numb er is in the same 
ad d ress rang e as the intend ed  rec ip ient, you may alternatively send  a test 
messag e to yourself. To test the Messag e Delivery feature: 
1. From your own extension, log  into the loc al AUDIX system and p ress   to 
rec ord  a messag e for the intend ed  rec ip ient. When finished , p ress   or 
   (as promp ted ) to ap p rove it. 
2. When the system p rompts you for the extension, enter the messag e 
d elivery p refix (if need ed), followed  b y the c omp lete telep hone numb er 
need ed  to reac h the rec ip ient, followed  b y  . 
3. To ap prove the ad d ress and  send  the messag e immed iately (at the first 
ad ministered  interval), p ress     (on R1V8 systems only) or    . 
4. Wait a few minutes, then c hec k your mailb ox: 
— If the messag e c ould  not b e delivered , you will have a new voic e 
mail messag e notifying  you that the messag e was und eliverab le. 
Ac c ess your outg oing  mailb ox (p ress  ) and  p lay the 
undeliverable messag e head er to find  out the reason the d elivery 
attemp t failed . Dep end ing  on the error messag e, c orrec t the most 
likely p rob lem. Verify the intend ed  rec ip ient’s ad d ress and  
ad ministration, then return to this sec tion to try another test. 
— If the loc al system c ould suc c essfully d ial the rec ip ient’s numb er, 
the messag e status in your outg oing  mailb ox mig ht be 
delivered or 
ac c essed, d ep ending  on whether the intend ed  rec ipient has 
answered  the c all. If the messag e has not yet been delivered  (it is 
still 
und elivered), c hec k your mailb ox ag ain later to see if the status 
has been updated to 
ac c essed, indicating a succ essful message 
delivery. 
1
#
*#
#
##**#
4 
						

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Ongoing Administration
Ong oing  AMIS analog  networking  and  messag e delivery ad ministration and 
maintenanc e is summarized  in this sec tion. 
Educate Subscribers
A p rimary d uty of the system ad ministrator is to inform the sub sc rib er p op ulation 
of AMIS analog  networking  and  messag e d elivery p refixes, valid  mac hine 
numb ers to d ial, and  so on. Up d ate and  distrib ute the temp late letter for the AMIS 
Analog  Networking  and  Messag e Delivery features that ap p ears in Chap ter C, 
Sub sc rib er Op eration 
Maintain the Network
The system ad ministrator may need  to d o p eriod ic  ad ministration of the AMIS 
analog  networking /messag e d elivery network as follows: 
nFor AMIS analog  networking, ad d  and  d elete loc al and  remote 
sub sc rib ers and  mac hines as nec essary (see Tasks 8 throug h 11). These 
tasks d o 
not req uire a system restart. 
nFor message d elivery, ad d  and  delete remote telep hone numbers and  
sub sc rib ers as nec essary (see Tasks 8 throug h 11). These tasks do 
not 
require a system restart. 
nRead minister network p arameters if need ed  (for examp le, if numerous 
remote ad ministered  sub sc rib ers are ad d ed  or if the Outc alling  feature is 
ac tivated ). Any c hang es mad e in Task 3 require a system restart (see Task 
7). 
nTroub leshoot any AMIS-related  entries that ap p ear in the ad ministration 
log (an “ A”  entry on the status line). Refer to Chap ter A, Administration 
Log  Entries, for a summary of AMIS analog  networking  and  messag e 
d elivery log  entries, and  the p rob lem-resolution step s for eac h. 
Monitor Logs and Traffic Reports
The system administrator should display the administration log and traffic reports 
freq uently to verify g ood  servic e, id entify p ossib le p rob lems, and  ensure system 
sec urity. Refer to the ap p rop riate forms referenc e manual for a d esc rip tion of 
traffic  rep orts and  ind ivid ual field s on the traffic  forms (see the Related  
Resourc es sec tion in the p refac e).