Lucent Technologies Amis Analog Networking Guide

							Administration Log Entries 
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AMIS Analog Networking  585-300-512  Issue 7
May 1999
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Administration Log Entries
Both the AUDIX and  DEFINITY AUDIX systems have ad ministration log s listing 
c od es and  messag es the system administrator c an use to sp ot trouble that may 
b e oc c urring  with the voic e mail system, features, or switc h. The ad ministrator 
should  monitor the ad ministration log routinely, or whenever an ad ministrative 
warning  (alarms: A
) ap p ears on the status line. 
The ad ministration log  is d isp layed  using the following  forms or sc reens: 
nAUDIX System: Use the system: log : sp ec ific ation form to selec t a time, 
d ate, or typ e of error, then disp lay the selec ted information using  the 
system: log : d isp lay form. 
nDEFINITY AUDIX System: Use the Disp lay Ad ministration-Log  sc reen to 
selec t and  d isp lay errors b y time, d ate, or typ e. For a more d etailed  
d esc rip tion of the DEFINITY AUDIX log  see your DEFINITY AUDIX sc reens 
referenc e.
NOTE:
For ad ministration log information and  maintenanc e proc edures on the 
Intuity system, refer your Intuity d oc umentation.
Ta b l e  A - 1, 
Administration Log Entries, lists ad ministration log  entries that pertain 
to the AMIS analog  networking  or Messag e Delivery features. It also p rovid es the 
rep air ac tions that are most likely to c orrec t the p rob lem.  
						

							AMIS Analog Networking  585-300-512  Issue 7
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Administration Log Entries 
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Table A-1. Administration Log Entries
Type Message Action
amis No msg s in AMIS c all from 
[ ccc ] [nxx] [yyyzzzz]The remote system whose c allb ac k 
code is 
[c cc] [ nxx][ yyyzzzz]  
estab lished  a c onnec tion (handshake) 
with the loc al mac hine, b ut no 
messag es were sent b y the remote 
system.   
amis No msgs sent b y AMIS c all 
to [c cc] [ nxx] [ yyyzzzz]The loc al system estab lished  a 
c onnec tion (hand shake) with the 
remote mac hine whose c allb ac k c od e 
is 
[ ccc] [ nxx][ yyyzzzz], but sent no 
messages.
b ver Invalid AMIS version from 
remote systemAMIS messages could not be 
transmitted  to or from a remote 
mac hine b ec ause a d ifferent p rotoc ol 
was used .
c b nm Loc al numb er missing  from 
callback numberCorrec t the AMIS translations using  
the
 c hang e System-Parameters 
Analog -Network or system: 
translation: analog  network form.
c b nm You must ad minister a 
d efault AMIS c allb ac k 
numb erSp ec ify c allb ac k numb er “ 1”  on the
 
c hang e System-Parameters 
Analog -Network or system: 
translation: analog  network form.
cbnmCallback number
 
 isn’t 
administered,
 
mac hine< name> changed 
to the default
 
callback numberOne of the ad d itional c allb ac k 
numbers was deleted from the 
System-Parameters Analog -Network 
or system: translation: analog  network 
form.
cbnmCallback number
 
 changed from 
< numeric  string >
 to 
< numeric  string >
A c allb ac k numb er was c hang ed  on 
the System-Parameters 
Analog -Network or system : 
translation : analog  network form.
c mty Network mac hine 
< mac hine_name>  has 
illeg al community ID. Set 
d efault to 1Ad minister the mac hine’s c ommunity 
ID b y exec uting  the CHANGE 
MACHINE or system : translation : 
mac hine : aud ix/amis/c all d elivery 
form.
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							AMIS Analog Networking  585-300-512  Issue 7
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Administration Log Entries 
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ilbm Loopback message from 
< c b _numb er>, c annot 
rep lyCorrec t the AMIS translations using  
the CHANGE SYSTEM-PARAMETERSANALOG-NETWORK 
or system : translation : analog  
network form.
inva Invalid AMIS analog  d ial 
string  

Correc t the AMIS translations using  
the 
CHANGE MACHINE or system : translation 
: mac hine : aud ix/amis/c all d elivery 
form.
invf Invalid typ e for fault 
insertion \x15 no messag e 
structureCall your remote maintenanc e servic e 
c enter.
isum Invalid dig it in AMIS sum 
stringCall your remote maintenanc e servic e 
c enter.
mnod Multip le nod es for AMIS 
address 
< mac hine-ext.>
Chec k the DISPLAY ADDRESS-RANGES or 
system : translation : ad d ress form.  
Then c orrec t the AMIS translations 
using the 
CHANGE MACHINE or system : 
translation : mac hine : aud ix/amis/c all 
d elivery form.
mnod Multip le nod es for AMIS 
addressesCorrec t the AMIS translations as 
d irec ted  ab ove.
ncol Subscriber 
< machine_
name> /< extension>
 
c hang e to verified  due to 
name conflictThe remote sub sc rib er ind ic ated  was 
not administered because the name 
or touc h-tone eq uivalent of the name 
is the same as another loc al or remote 
ad ministered subsc riber.Chang e the 
name of the sub sc riber alread y 
ad ministered.
nc yc Network mac hine 
< mac hine_name> has no 
transmission c yc lesAd minister transmission c yc les using  
the c hang e Mac hine or system : 
translation : mac hine : aud ix/amis/c all 
d elivery form.
nd ig Network mac hine 
< mac hine_name> has 
illeg al extension leng thAd minister the mac hine’s extension 
length using the change Machine or 
system : translation : mac hine : 
aud ix/amis/c all d elivery form.
Table A-1. Administration Log Entries — Continued
Type Message Action
Continued on next page 
						

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ndsd  Remote subscribers 
are d eletedNone — The ind ic ated number of 
remote sub sc rib ers were d eleted  
because they were unverified and 
c ould  not b e found  on any remote 
mac hine, they were not ad ministered  
and  were removed due to invoc ation 
of the sub sc rib er : d eletion form, or 
their nod e was d eleted .
nloc Loc al nod e rec ord  
missing , d efault insertedAd minister the loc al mac hine using  
the c hang e Mac hine or system : 
translation : mac hine : aud ix/amis/c all 
d elivery form.
nmarCannot add remote 
subscriber  
 \x15  
too many subscribersThe maximum numb er of 
ad ministered remote sub sc rib ers has 
b een reac hed .  Inc rease the numb er 
of ad ministered  remote subsc ribers 
on the System-Parameters Limits or 
system : limits form.
nmtl Message transmission limit 
reac hed  for mac hine 
< mac hine_name>
Consid er inc reasing  the rang e of 
times that AMIS messag es are sent, 
c hang ing  the outc alling sc hed ule, or 
both.
nntr Send  to nonadministered  
remote nod e.  Set field  to y 
for mac hine 
< mac hine_
name>
Ad minister send ing  to 
nonadministered remote subscribers 
using  the c hang e Mac hine or system : 
translation : mac hine : aud ix/amis/c all 
d elivery form.
noc i No transmission c yc le 
intersec tion with outc alling  
for nod e: 
< nod e_numb er>  
name: 
< nod e_name>
The transmission c yc les on the MACHINE 
or system : translation : mac hine : 
aud ix/amis/c all d elivery form for the 
g iven nod e d o not intersec t with the 
outc alling  c yc les on the 
System-Parameters Outc alling  or 
system : outc alling  form.  One or b oth 
c yc les must b e c hanged  for AMIS 
networking  messag es to b e sent.
nrng Network mac hine 
< mac hine_name> has no 
ad d ress rang esAd minister the ad d ress rang es using  
the c hang e Mac hine or system : 
translation : mac hine : aud ix/amis/c all 
d elivery form.
Table A-1. Administration Log Entries — Continued
Type Message Action
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sext Remote sub sc rib er name 
has null extensionEnter the extension for the sub sc rib er 
using the Change Remote-Subsc riber 
or sub sc rib er : remote form.
traf Remote message traffic  
corruptCall your remote maintenanc e servic e 
c enter.
undm Undeliverable message 
from 
< extension1> to 
< mac hine_name>  
< extension2>
.Sub scrib er 
not foundInd ic ates that a sub sc rib er no long er 
is ad ministered  on the mac hine.The 
messag e send er is also notified  via a 
new voic e mail messag e. You need  
not take any ac tion.
undm Undeliverable message 
from 
< extension1> to 
< mac hine_name>  
< extension2>
.Permission 
deniedThe sub sc rib er p rob ab ly tried  to send  
a p rivate messag e over the AMIS 
network; if so, the send er was notified  
via a new voic e mail messag e that the 
messag e was not d elivered. You may 
wish to remind  sub sc rib ers not to 
mark AMIS messag es as p rivate. You 
c an also c hec k that the subsc riber’s 
c ommunity is c orrec t on the 
Sub sc rib er, Remote-Sub sc rib er, 
subscriber : local, or subscriber : 
remote form.
undm Undeliverable message 
from 
< extension1> to 
< mac hine_name>  
< extension2>
.Transmissio
n problemsThis may ind ic ate that the mac hine is 
not working  p rop erly or the d ialed  
fac ilities used  to ac c ess this mac hine 
are not c orrec t.
undm Undeliverable message 
from 
< extension1> to 
< mac hine_name>  
< extension2>
.Miscellaneo
us reasonCall your remote maintenanc e servic e 
c enter and  rep ort p rob lems with the 
network.
undm Undeliverable message 
from 
< extension1> to 
< mac hine_name>  
< extension2>
.AMIS 
analog  rec ip ient, wrong  
numb erIf the logged number is not a wrong 
numb er, a system restart is 
nec essary. Otherwise, 
read ministration of the AMIS numb er 
for the remote mac hine may b e 
necessary.
Table A-1. Administration Log Entries — Continued
Type Message Action
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undm Undeliverable message 
from 
< extension1> to 
< mac hine_name> 
< extension2>.Transmissio
n attemp t exc ep tion for 
AMIS analogChec k the AMIS network c onnec tions.  
If troub le p ersists, c all your remote 
maintenanc e servic e c enter.
undm Undeliverable message 
from 
< extension1> to 
< mac hine_name> 
< extension2>.AMIS 
returned  messag eCall your remote maintenanc e servic e 
c enter.
undm Undeliverable message 
from 
< extension1> to 
< mac hine_name> 
< extension2>.AMIS 
messag e long er than 8 
minutesNone — AMIS messages are limited  
to 8 minutes, so the messag e c ould 
not be delivered. The sender is also 
notified  via a new voic e mail messag e.
unod Inc oming  AMIS messag e 
from unknown mac hine 
[ ccc ] [nxx] [yyyzzzz]
An unknown remote mac hine has 
d elivered  a messag e to the loc al 
system. You c an ad d a p rofile for this 
mac hine using  the ad d  Mac hine or 
system : translation : mac hine : 
aud ix/amis/c all d elivery form, or 
ig nore the messag e.
unod Multip le nod es for AMIS 
address 
< mac hine_
extension>
Too many nod es matc h the c allb ac k 
number.  Ignore.
wrnm Rec eived  wrong numb er 
failure for AMIS outg oingNone — The sender is notified  of the 
error via a new voic e mail messag e.
Table A-1. Administration Log Entries — Continued
Type Message Action
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							Administration Forms Summary 
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AMIS Analog Networking  585-300-512  Issue 7
May 1999
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Administration Forms Summary
This ap p end ix lists the AUDIX forms and  DEFINITY AUDIX system sc reens that 
are used  to ad minister and  maintain the AMIS Analog  Networking  and  Messag e 
Delivery features. Refer to the app rop riate sc reens or forms referenc e manual for 
d etails on the sc reens or forms used  on your system (see the Related  
Resourc es sec tion in the p refac e). 
Ta b l e  B - 1, 
AU D I X Fo rm s Su m m a ry, lists AUDIX R1 ad ministration forms. 
Ta b l e  B - 2, 
D EFI N I TY A U D I X Sc r e e n s  Su m m a r y, lists DEFINITY AUDIX 
ad ministration forms. 
NOTE:
For sc reen information on the Intuity system, refer to your Intuity 
d oc umentation. 
						

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Administration Forms Summary 
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Table B-1. AUDIX Forms Summary
Form Name and Abbreviation Description
list : extension : remote 
(l e r)To display the names, typ es, and  usag e dates of 
remote sub scrib ers.
list : mac hine 
(l m)To d isp lay the names of nod es in the network and  show 
if this is an AUDIX system, AMIS mac hine, or a text 
servic e, CDR, or other PC mac hine.  In R1V8software, it 
also shows whic h c allb ac k number is assoc iated  with 
eac h remote AMIS mac hine.
maintenanc e : aud its : fp  
(m au 
f)To ac tivate AMIS ad ministration c hang es b y running  
the service dispatcher and/or network data audits.
startup  
(st)To ac tivate AMIS ad ministration c hang es b y restarting  
AUDIX system software.
sub sc rib er : local 
(su l)To ad minister loc al sub sc ribers and  the op tional AMIS 
analog networking  loop b ac k test mailb ox.
sub sc rib er : remote 
(su r)To ad d or d elete remote sub sc rib ers, and  to show their 
ad d ress, mac hine, c ommunity ID, ad ministration typ e, 
and  ac tivity status.
system : ac tivity log  : display  
(sy ac  d )
To display entries in the system ac tivity log  to help  
d iag nose user-rep orted  p rob lems.
system : ac tivity log  : 
sp ec ific ation  
(sy ac s)
To selec t ac tivity log  entries to view b ased  on 
extension, time, or d ate.
system : appearance 
(sy ap )To set resc hed uling  intervals for unsuc c essful AMIS 
analog networking  and  messag e d elivery attemp ts.
system : limits 
(sy li)To ad just system limits and  d isk sp ac e for loc al and  
ad ministered  remote sub sc rib ers.
system : log  : d isp lay 
(sy lo d )To view administration log entries.
system : log  : sp ec ific ation 
(sy lo s)
To selec t ad ministration log  entries to view b ased on 
type, time, or d ate.
system : outc alling  
(sy o)To ad minister outc alling  c yc les and  p orts whic h are 
also used  for AMIS analog  networking  and  messag e 
delivery.  
system : send ing  restrictions 
(sy s)
To ac tivate send ing  restric tions feature and  d efine a 
matrix ind ic ating  whic h c ommunities of sub sc rib ers 
may exc hang e messag es.
system : translation : ad d ress 
(sy tr ad )
To define or d isp lay a list of ad d ress rang es for all 
mac hines in the network. 
						

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system : translation : analog  
network 
(sy tr an)
To define p arameters for the AMIS Analog Networking  
and  Messag e Delivery features.
system : translation : mac hine : 
aud ix/amis/call d elivery 
(sy tr m au)
To c hang e or d isp lay translations for eac h mac hine in 
an AUDIX network, or to ad d or d elete remote 
mac hines.
traffic  : c ommunity : d ay 
(tr c 
d)To display traffic  for eac h c ommunity of interest for any 
d ay in a 32-d ay p eriod  (inc lud ing  the c urrent d ate) if the 
send ing  restric tions feature is used .
traffic  : c ommunity : hour 
(tr c 
h)To display traffic  for eac h c ommunity of interest for 
c urrent hour or any hour in the p revious 191 hours if the 
send ing  restric tions feature is used .
traffic  : load  : d ay 
(tr l d )To display voic e p ort usag e for the c urrent or p revious 
31 days.
traffic  : load  : hour 
(tr l h)To display voic e p ort usag e for any hour from the 
c urrent to the p revious 191 hours.
traffic  : remote messag es : d ay 
(tr r d )
To display messag e traffic  information b etween the 
loc al system and  a remote system for the c urrent or 
previous 7 days.
traffic  : remote messag es : 
month 
(tr r m)
To display messag e traffic  information b etween the 
loc al system and  a remote system for the c urrent or 12 
p revious months.
traffic  : sp ec ial features : day 
(tr sp  d )
To display standalone, outc alling , AMIS analog , and 
messag e d elivery traffic  information that has b een 
c ollec ted  during  the most rec ent 32-day c ollec tion 
period.
traffic  : sp ec ial features : hour 
(tr sp  h)
To display standalone, outc alling , AMIS analog , and 
messag e d elivery traffic  information that has b een 
c ollec ted  during  the most rec ent 192-hour (8-d ay) 
period.
traffic  : sub sc riber : d ay 
(tr su 
d)To display messag e d elivery information for a sp ec ific  
sub sc rib er for the c urrent or p revious 7 d ays.
traffic  : sub sc riber : month 
(tr su m)
To display messag e d elivery information for a sp ec ific  
sub sc rib er for the c urrent or p revious 12 months.
Table B-1. AUDIX Forms Summary
Form Name and Abbreviation Description 
						

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Administration Forms Summary 
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The following DEFINITY AUDIX forms c an b e exec uted  b y users with cust or 
higher-level log in permissions. The AMIS analog  networking  feature itself must 
b e ac tivated  b y Luc ent Tec hnolog ies p ersonnel using the 
SYSTEM - PA RA M ETERS 
C U STO M ER- O PTIO N S
 form. 
Table B-2. DEFINITY AUDIX Screens Summary
Verb Screen Name and Qualifiers Description
list ad d ress-rang es 
[ starting-add ress]
To d isp lay ad d ress rang es for all 
mac hines in the network.
d isp lay  ad ministration-log To select and  d isp lay errors b y 
time, d ate, or typ e.
list  mac hines To d isp lay the names, typ es, and  
assoc iated  voic e IDs of all network 
mac hines known to the loc al 
mac hine.  In R3.0 and  later, it also 
d isp lays the callb ac k numb er 
assoc iated  with eac h remote AMIS 
machine.
ad d /c hang e/ 
d isp lay/remove mac hine 
[mac hine-name]To c hang e or d isp lay the loc al 
mac hine, or to ad d , c hang e, 
d isp lay, or remove a remote 
mac hine in an AMIS analog 
network (including message 
d elivery numb ers).
list  measurements load  d ay 
[mm/dd/yy]
To d isp lay voic e p ort usag e for the 
c urrent d ay and  up  to 31 p revious 
days.
list  measurements load  hour 
[ mm/d d/yy]  [ hh]
To d isp lay voic e p ort usag e for any 
hour d uring  the most rec ent 
192-hour p eriod .
list measurements 
remote-messag es d ay 
[ mac hine-name]  [ mm/d d /yy]
To d isp lay traffic  b etween the loc al 
system and  named  remote 
mac hine for the c urrent d ay and  up  
to 7 previous d ays.
list measurements 
remote-messag es month 
[ mac hine-name]  [ mm/yy]
To d isp lay traffic  b etween the loc al 
system and  named  remote 
mac hine for the c urrent month and 
up  to 12 p revious months.