Lucent Technologies Amis Analog Networking Guide

							AMIS Analog Networking  585-300-512  Issue 7
May 1999
Intuity System AMIS Administration 
5-37 Record Remote Machine Names (Optional) 
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2. Press   (F7) to move to the sec ond  pag e of the Sub sc rib er sc reen 
as shown in Figure 5-21.
Figure 5-21. Subscriber Screen, Page 2
3. Enter y
 in the Announcement Control
 field . 
4. Press   (F3) to save your d ata and  exit the sc reen. 
5. Enter list machines
 at the c ommand  p romp t. After you enter the 
c ommand , you see the List Mac hines sc reen as shown in Fig ure 5-22.NEXTPAGE
ENTER 
						

							AMIS Analog Networking  585-300-512  Issue 7
May 1999
Intuity System AMIS Administration 
5-38 Record Remote Machine Names (Optional) 
5
Figure 5-22. List Machines Screen
6. Print the sc reen, write d own the voic e IDs assoc iated  with eac h remote 
mac hine, or look at the sc reen as you rec ord  names. 
NOTE:
Some remote mac hine profiles are used for a rang e of mac hines. 
Either voic e a name that is meaning ful for all mac hines in the rang e, 
or d o not voic e a name for these p rofiles. 
7. Using  a touc h-tone telephone, log  into the Intuity mac hine using  the 
extension that has announc ement-c ontrol permissions. 
8. From the ac tivity menu, p ress   to perform system ad ministration. 
9. Press   to rec ord  mac hine names. 
10. Using  the touc h-tone keyp ad, enter the voic e ID for the first remote 
machine and press  . 
11.At the tone, sp eak the remote mac hine’s name. 
12. Press     to d elete and rerec ord  the name, or p ress   to ap p rove the 
rec ord ing .
13. Rep eat Steps 10 throug h 12 for eac h remote system or telep hone numb er 
name. 
14. When you are finished , p ress     to return to the ac tivity menu, or hang  
up  to exit the system. 
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							AMIS Analog Networking  585-300-512  Issue 7
May 1999
Intuity System AMIS Administration 
5-39 Administer Remote Subscribers (Optional) 
5
Administer Remote Subscribers 
(Optional)
Remote sub sc rib ers on systems ad ministered  for AMIS one-step  ad d ressing  may 
b e ad ministered  on the loc al system. Messag e Delivery rec ip ients may also b e 
ad ministered  on the loc al system. Bec ause eac h remote sub sc rib er must b e 
manually ad ministered  on the loc al mac hine, you may wish to ad minister only 
those remote sub sc ribers who are reg ular AMIS analog networking  and /or 
messag e d elivery rec ip ients. This task is op tional. 
NOTE:
Remote users on systems ad ministered  for AMIS two-step  ad d ressing  
c annot b e ad ministered  on the loc al system. 
Use the following  p roc ed ure to administer remote sub sc rib ers on the loc al 
mac hine.
1. Log  on to the Intuity system und er the SA log in and ac c ess the Intuity 
Ad ministration menu, shown in Fi g u re  5 -1.
2. Selec t AUDIX Ad ministration from the Intuity Ad ministration menu.
After you selec t the op tion, you see a b lank AUDIX Voic e Messag ing  
sc reen as shown in Fig ure 5-17.
3. Enter add remote-subscriber
 at the c ommand p romp t.
After you enter the c ommand , you see the Remote-Sub sc rib er sc reen as 
shown in Figure 5-23.  
						

							AMIS Analog Networking  585-300-512  Issue 7
May 1999
Intuity System AMIS Administration 
5-40 Administer Remote Subscribers (Optional) 
5
Figure 5-23. Add Remote Subscriber Screen
4.Complete the sc reen b y inserting  the sub sc rib er’s name, extension, 
c ommunity ID, and  mac hine name(s) as d esc rib ed  in Chap ter 2, Planning  
and  Desig n.
5. Press   (F3) to ad d  the remote sub sc riber to the loc al system’s 
database. 
6. Rep eat the p roc ed ure for eac h remote sub sc rib er you need  to ad minister. 
7. When you finish add ing  remote sub sc rib ers, p ress   (F1) to exit the 
sc reen. 
You also c an use the Remote Sub sc riber sc reen to delete remote sub sc rib ers, 
d isp lay remote sub sc rib er p rofiles, and  c onvert non-ad ministered  remote 
sub sc rib ers to ad ministered  remote sub sc rib ers. You also may want to c onvert a 
remote ad ministered  sub sc rib er to a non-ad ministered remote sub sc riber if the 
ad ministered  remote sub sc rib er threshold  is b eing  ap p roac hed  or has b een 
reac hed . 
ENTER
CANCEL 
						

							AMIS Analog Networking  585-300-512  Issue 7
May 1999
Intuity System AMIS Administration 
5-41 Record Remote Subscriber Names (Optional) 
5
Record Remote Subscriber Names 
(Optional)
If you wish, you c an rec ord  ad ministered  remote sub sc rib ers’ names. Loc al 
sub sc rib ers who add ress messag es to these remote sub sc rib ers, or who inc lud e 
their ad d resses in mailing  lists or p ersonal d irec tories, c an then hear name 
voic eb ac k to c onfirm that the ad d ress they entered  is c orrec t. 
Use the following  p roc ed ure to rec ord  ad ministered  remote sub sc rib er names.
1. Enter list remote-extension
 
 at the c ommand  p romp t 
where 
 is the name of the remote mac hine to whic h the 
d isp layed  extensions b elong . After you enter the c ommand , you see the 
List Remote Extensions sc reen as shown in Fi g u re  5 - 2 4.
Figure 5-24. List Remote Extensions Screen
2. Print this sc reen, write d own the sub sc rib ers’ extensions, or look at the 
sc reen as you record names. Press   (F7) to view the next page, if 
nec essary. 
3. From a touc h-tone telep hone, log into the Intuity mac hine using  the 
extension that has announc ement-c ontrol permissions. 
4. From the ac tivity menu, p ress   to perform system ad ministration. 
5. Press   to rec ord  sub sc rib ers’ names. 
N EXTPA G E
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							AMIS Analog Networking  585-300-512  Issue 7
May 1999
Intuity System AMIS Administration 
5-42 Test the Connection 
5
6.Using  the touc h-tone keyp ad, enter the ad d ress of the first subsc riber’s 
name you wish to rec ord  as it ap p ears in the Extension field  on the sc reen. 
7. Sp eak the sub sc rib er’s name c learly when p romp ted . 
8. Press   to app rove the name, or p ress     to d elete and  rerec ord  it. 
Press     to listen to your rec ording , followed  b y   to ap prove or     
to d elete the rec ord ing . 
9. Rep eat Step s 6 throug h 8 for eac h remote sub sc rib er name you wish to 
rec ord . 
10. When you are finished  rec ord ing  names, press     to return to the 
ac tivity menu, or hang  up  the p hone to exit the system. 
Test the Connection
This sec tion d esc rib es tests that c hec k the op eration of the AMIS Analog 
Networking  and/or Messag e Delivery features. Use these tests as the final step  in 
ad ministering  the AMIS Analog  Networking and /or Messag e Delivery features, or 
to troub leshoot a p rob lem with the network. 
AMIS Analog Network Connection Test
You c an test the AMIS analog  c onnec tion b y send ing  a test messag e to the 
d estination mac hine or b y using the AMIS loop b ac k test mailb oxes, if they were 
ad ministered . 
Use the following  p roc ed ure to use the remote system’s AMIS loop b ac k test 
mailb ox: 
1. Contac t the system ad ministrator at the remote AMIS mac hine.
2. Req uest the numb er of the remote AMIS loop b ac k test mailb ox. If a 
loop b ac k mailb ox is not ad ministered, req uest an extension to whic h you 
c an send  a test AMIS messag e. 
3. Give the remote system ad ministrator the numb er of your AMIS loop b ac k 
test mailb ox and  req uest that the ad ministrator send  you a test message. 
4. From your own extension, log  into the loc al system and  c reate an AMIS 
messag e with the remote machine’s loopb ack test mailb ox ad d ress or the 
alternative test extension. 
5. Sc hedule the messag e for immed iate delivery.
If the remote system’s loop b ac k test mailbox rec eives your test messag e, 
the system send s a c opy of your messag e bac k to your inc oming  mailb ox 
as a new voic e mail message.
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							AMIS Analog Networking  585-300-512  Issue 7
May 1999
Intuity System AMIS Administration 
5-43 Test the Connection 
5
6. Wait a few minutes, then c hec k your mailb ox.
nIf the messag e c ould  not b e delivered , you will have a new 
messag e notifying  you that the messag e was und eliverab le. 
Access your outgoing mailbox by pressing   and play the 
undeliverable messag e head er to find  out the reason the d elivery 
attemp t failed . Dep end ing  on the error messag e, c orrec t the most 
likely p rob lem. Verify the intend ed  rec ip ient’s ad d ress and  
ad ministration, then p erform another test. 
nIf the loc al system suc c essfully delivered  the message, the 
messag e status in your outg oing  mailb ox up d ates to 
delivered. If 
the messag e has not yet b een d elivered , c hec k your mailb ox ag ain 
later to see if the status has been up d ated  to 
delivered. 
7. If the remote system ad ministrator send s an AMIS messag e to the loc al 
loop b ac k test mailb ox on your system, the loc al system send s a c op y of 
the messag e to the 
inc oming mailb ox of the remote user to ind ic ate the 
message was rec eived. The loopback extension keeps a copy of the 
messag e head er in its 
outg oing mailb ox. 
Message Delivery Connection Test
To test a c onnec tion for the Messag e Delivery feature, send  a test messag e to the 
intend ed rec ipient. If your telep hone number is in the same ad d ress rang e as the 
intend ed rec ip ient, you may alternatively send a test messag e to yourself. Use 
the following  p roc ed ure to test the Messag e Delivery feature.
1. From your own extension, log  into the loc al Intuity system and  p ress   to 
rec ord  a messag e for the intend ed  rec ip ient. When finished , p ress   to 
ap p rove the messag e.
2. When the system p rompts you for the extension, enter the messag e 
d elivery p refix, if need ed ), followed  b y the c omp lete telep hone number 
need ed  to reac h the rec ip ient, followed  b y  . 
3. Press     to app rove the ad d ress and  send  the messag e at the first 
ad ministered  interval.
4. Wait a few minutes, then c hec k your mailb ox.
nIf the messag e c ould  not b e delivered , you will have a new 
messag e notifying  you that the messag e was und eliverab le. 
Access your outgoing mailbox by pressing   and playing the 
undeliverable messag e head er to find  out the reason the d elivery 
attemp t failed . Dep end ing  on the error messag e, c orrec t the most 
likely p rob lem. Verify the intend ed  rec ip ient’s ad d ress and  
ad ministration, then return to this sec tion to try another test. 
nIf the loc al system suc c essfully dialed  the rec ip ient’s numb er, the 
messag e status in your outg oing  mailb ox mig ht b e 
delivered or 
ac c essed, d ep ending  on whether the intend ed  rec ipient has 
answered  the c all. If the messag e has not yet been delivered , 
c hec k your mailb ox ag ain later to see if the status has b een 
updated to 
accessed, ind ic ating  a suc c essful messag e delivery. 
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							AMIS Analog Networking  585-300-512  Issue 7
May 1999
Intuity System AMIS Administration 
5-44 Ongoing Administration 
5
Ongoing Administration
After you initially administer the AMIS analog  network and  p erform the tests, you 
may need  to p erform ong oing  mac hine and sub sc rib er ad ministration tasks. This 
sec tion c ontains p roc edures for up dating  the AMIS analog ad ministration and  
inc lud es the following  top ic s:
nEd uc ating  sub sc ribers
nMaintaining  the AMIS network
nMonitoring  log s and  traffic  rep orts
nChanging mac hine information
nDeleting  remote mac hine information
nChanging subscriber
nDeleting  remote sub sc rib ers
Educating Subscribers
A p rimary d uty of the system ad ministrator is to inform the sub sc rib er p op ulation 
of AMIS analog  networking  and  messag e d elivery p refixes, valid  mac hine 
numb ers to d ial, and  the other information nec essary to use the AMIS analog 
network. Up d ate and  d istribute the temp late letter for the AMIS Analog  
Networking  and  Messag e Delivery features that ap p ears in Appendix C, 
Sub sc rib er Op eration. 
Maintain the Network
The system ad ministrator may need  to p erform p eriod ic  administration of the 
AMIS analog  networking /message d elivery network as d esc rib ed  in the following  
list: 
nFor AMIS analog  networking, ad d  and  d elete loc al and  remote 
sub sc rib ers and  mac hines as nec essary. 
nFor message d elivery, ad d  and  delete remote telep hone numbers and  
sub sc rib ers as nec essary. 
nRead minister network p arameters if need ed , suc h as when numerous 
remote ad ministered  sub sc rib ers are ad d ed  or if the Outc alling  feature is 
ac tivated . 
nTroub leshoot any AMIS-related  entries that ap p ear in the ad ministration 
log. An “ A”  entry on the status line ind ic ates an entry. Refer to App end ix A, 
Ad ministration Log  Entries, for a summary of AMIS analog networking 
and  messag e d elivery log  entries, and  the p rob lem-resolution step s for 
eac h.  
						

							AMIS Analog Networking  585-300-512  Issue 7
May 1999
Intuity System AMIS Administration 
5-45 Ongoing Administration 
5
Monitor Logs and Traffic Reports
The system administrator should display the administration log and traffic reports 
freq uently to verify g ood  servic e, id entify p ossib le p rob lems, and  ensure system 
sec urity.
nExamine the ad ministration log  daily or whenever an “ A”  alarm ap p ears on 
the status line. 
nMonitor traffic  information p ertaining  to AMIS analog  networking  and  
messag e d elivery activities.
nRec ord  remote sub sc rib er names.
nMonitor the outc alling  p ort use, whic h inc lud es AMIS analog networking  
and /or messag e d elivery. If nec essary, inc rease the maximum numb er of 
simultaneous ports as d esc rib ed  in this c hap ter. 
Changing Remote AMIS Machine Information on
the Intuity Platform
Use the following  instruc tions to c hange information ad ministered  on a remote 
AMIS mac hine on the Intuity platform.
1. Starting  at the Intuity Ad ministration menu, shown in Fi g u re  5 - 1, selec t the 
following  menu op tions:
After you selec t the op tion, you see the AMIS Analog  Mac hine 
Ad ministration sc reen as shown in Fig ure 5-6.
2. Use   or   to move the c ursor to the field you need to change and 
up d ate the information.
You c an c hang e the value in any field  ac c ep t the Machine Name
 field . If 
you need  to c hang e the name of the remote mac hine, refer to Renaming  a 
Remote AMIS Mac hines in this c hap ter. Rememb er to use   (F2), 
when available, to view op tions for the field s.
3. When you finish c hang ing  remote mac hine information, p ress   
(F8) then   (F3) to enter the information. 
After you p ress the key, the system upd ates the information and  returns 
you to the Machine Name
 field
.
>  AMIS Analog  Machine Administration
>  Remote Mac hine Ad ministration
>  Networking  Ad ministration
TA BENTER
CHOICES
CHG-KEYS
CHANGE 
						

							AMIS Analog Networking  585-300-512  Issue 7
May 1999
Intuity System AMIS Administration 
5-46 Ongoing Administration 
5
4. Rep eat steps 2 and  3 for eac h remote mac hine you need  to up d ate.
NOTE:
To enter information for another remote mac hine, enter the next 
remote mac hine name over the p revious name. When you p ress 
 to move the c ursor to the next field , the information for the 
previous machine clears from the sc reen.
5. When you finish up d ating  remote mac hines, press   (F6) until you 
return to the Networking  Ad ministration menu.
Changing Remote AMIS Machine Information on
the AUDIX Voice Messaging Feature Package
Use the following  instruc tions to up date remote mac hine information on the 
AUDIX Voic e Messag ing  feature p ac kag e.
1. Select AUDIX Administration
 at the Intuity Ad ministration menu, shown in 
Fi g u re  5 - 1. After you selec t the op tion, you see a b lank AUDIX Voic e 
Messag ing  form.
2. Enter change machine 
 at the p romp t. After you 
enter the c ommand , you see the Mac hine Profile sc reen as shown in 
Fi g u re  5 - 1 8.
If you d o not know the names of the remote mac hines, use the list 
machines
 c ommand  as d esc ribed  earlier in this c hap ter. When you enter 
the c ommand  you see a list of all mac hines administered  on the system.
NOTE:
The mac hine name, typ e, loc ation, voic e ID, and  d efault c ommunity 
fields are d isp lay only. You c annot c hang e the information in the 
fields.
3. Chang e the value in the fields you need  to c hang e. If you need  to c hang e 
the name of the remote mac hine, refer to Renaming  a Remote AMIS 
Mac hines in this c hap ter. 
4. When you finish entering  remote mac hine information, p ress   (F3) to 
save the information in the system d atab ase. You rec eive the following  
c onfirmation messag e:
Command Successfully Completed
5. Enter Exit
 to leave the Mac hine Profile sc reen and return to the Intuity 
Ad ministration menu.
ENTER
CANCEL
ENTER