Lucent Technologies Amis Analog Networking Guide

							AMIS Analog Networking  585-300-512  Issue 7
May 1999
DEFINITY AUDIX Administration 
4-31 Implementation 
4
To rec ord  ad ministered  remote sub sc rib er names: 
1. Type list remote-extension
 
 on the p ath line, where 
 is the name of the remote mac hine to whic h the 
d isp layed  extensions b elong . Press  . 
2.Either p rint this sc reen, write down the sub sc rib ers’ extensions, or d isp lay 
this sc reen as you rec ord  names. Press   (F7) to view the next 
page (if any). 
3. From a touc h-tone telep hone, log  into the DEFINITY AUDIX mac hine using  
the extension that has announc ement-c ontrol p ermissions. 
4. From the ac tivity menu, p ress   to perform system ad ministration. 
5. Press   to rec ord  sub sc rib ers’ names. 
6. Using  the touc h-tone keyp ad, enter the ad d ress of the first subsc riber’s 
name you wish to rec ord  as it ap p ears in the Extension field  on the sc reen. 
7. Sp eak the sub sc rib er’s name c learly when p romp ted . 
8. Press   to app rove the name, or p ress     to d elete and  re-rec ord  it. 
If desired, you may press     to listen to your recording, followed by   
to ap prove it or     to d elete it. 
9. Rep eat Step s 6 throug h 8 for eac h remote sub sc rib er name you wish to 
rec ord . 
10. When you are finished , p ress     to return to the ac tivity menu, or just 
hang  up  to exit the system. 
Task 13: Test the Connection
This sec tion d esc rib es tests that c hec k the op eration of the AMIS Analog 
Networking  and/or Messag e Delivery features. Use these tests as the final step  in 
ad ministering  the AMIS Analog  Networking and /or Messag e Delivery features, or 
to troub leshoot a p rob lem with the network. 
NOTE:
The system should  only need  to b e reb ooted  onc e to ac tivate AMIS and /or 
messag e d elivery servic e. However, if you have run the audits and still 
c annot g et AMIS analog  networking  and /or messag e d elivery to work (for 
examp le, if you c annot send  or rec eive messag es), try reb ooting  the 
system as d esc ribed  in Task 8A and  see if this c orrec ts the p rob lem. 
RETU RN
N EXTPA G E
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							AMIS Analog Networking  585-300-512  Issue 7
May 1999
DEFINITY AUDIX Administration 
4-32 Implementation 
4
Task 13A: Testing an AMIS Analog Connection
You c an test the AMIS analog  c onnec tion either b y send ing  a test message to the 
d estination mac hine (see the sec tion for an examp le), or you c an use the AMIS 
loop b ac k test mailb oxes (if ad ministered ). 
To use the remote system’s AMIS loop b ac k test mailb ox: 
1. Contac t the system ad ministrator at the remote AMIS mac hine to: 
— Get the numb er of the remote AMIS loop b ac k test mailb ox (if one is 
ad ministered ), or an extension to send  a test AMIS messag e to (if 
one is not). 
— Give the remote system ad ministrator the numb er of your AMIS 
loopback test mailbox (see Task 3), and request that he or she send 
you a test messag e. 
2. From your own extension, log  into the loc al system and  c reate an AMIS 
message with the remote machine’s loopback test mailbox address (or the 
alternative test extension). Sc hed ule the messag e for immed iate d elivery. 
(If the remote system’s loop b ac k test mailb ox rec eives your test message, 
it will send a copy of your message back to your incoming mailbox as a 
new voic e mail messag e.) 
3. Wait a few minutes, then c hec k your mailb ox: 
— If the messag e c ould  not b e delivered , you will have a new voic e 
mail messag e notifying  you that the messag e was und eliverab le. 
Ac c ess your outg oing  mailb ox (p ress  ) and  p lay the 
undeliverable messag e head er to find  out the reason the d elivery 
attemp t failed . Dep end ing  on the error messag e, c orrec t the most 
likely p rob lem. Verify the intend ed  rec ip ient’s ad d ress and  
ad ministration, then return to this sec tion to try another test. 
— If the loc al system c ould suc c essfully d eliver the messag e, the 
message status in your outgoing mailbox is updated to 
delivered. If 
the messag e has not yet b een d elivered  (it is still 
und elivered), 
c hec k your mailb ox ag ain later to see if the status has b een 
updated to 
delivered. 
4. If the remote system ad ministrator send s an AMIS messag e to the loc al 
loop b ac k test mailb ox on your system, the loc al system send s a c op y of 
the messag e to the 
inc oming mailb ox of the remote user to ind ic ate the 
message was rec eived. The loopback extension keeps a copy of the 
messag e head er in its 
outg oing mailb ox. 
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							AMIS Analog Networking  585-300-512  Issue 7
May 1999
DEFINITY AUDIX Administration 
4-33 Ongoing Administration 
4
Task 13B: Testing a Message Delivery
Connection
To test a c onnec tion for the Messag e Delivery feature, simp ly send  a test 
messag e to the intended  rec ip ient. If your telep hone numb er is in the same 
ad d ress rang e as the intend ed  rec ip ient, you may alternatively send  a test 
messag e to yourself. To test the Messag e Delivery feature: 
1. From your own extension, log into the local DEFINITY AUDIX system and 
p ress   to rec ord  a messag e for the intend ed  rec ip ient. When finished, 
p ress   to app rove it. 
2. When the system p rompts you for the extension, enter the messag e 
d elivery p refix (if need ed), followed  b y the c omp lete telep hone numb er 
need ed  to reac h the rec ip ient, followed  b y  . 
3. To ap prove the ad d ress and  send  the messag e immed iately (at the first 
ad ministered  interval), p ress    . 
4. Wait a few minutes, then c hec k your mailb ox: 
— If the messag e c ould  not b e delivered , you will have a new voic e 
mail messag e notifying  you that the messag e was und eliverab le. 
Ac c ess your outg oing  mailb ox (p ress  ) and  p lay the 
undeliverable messag e head er to find  out the reason the d elivery 
attemp t failed . Dep end ing  on the error messag e, c orrec t the most 
likely p rob lem. Verify the intend ed  rec ip ient’s ad d ress and  
ad ministration, then return to this sec tion to try another test. 
— If the loc al system c ould suc c essfully d ial the rec ip ient’s numb er, 
the messag e status in your outg oing  mailb ox mig ht be 
delivered or 
ac c essed, d ep ending  on whether the intend ed  rec ipient has 
answered  the c all. If the messag e has not yet been delivered  (it is 
still 
und elivered), c hec k your mailb ox ag ain later to see if the status 
has been updated to 
ac c essed, indicating a succ essful message 
delivery. 
Ongoing Administration
Ong oing  AMIS analog  networking  and  messag e delivery ad ministration and 
maintenanc e is summarized  in this sec tion. 
Educate Subscribers
A p rimary d uty of the system ad ministrator is to inform the sub sc rib er p op ulation 
of AMIS analog  networking  and  messag e d elivery p refixes, valid  mac hine 
numb ers to d ial, and  so on. Up d ate and  distrib ute the temp late letter for the AMIS 
Analog  Networking  and  Messag e Delivery features that ap p ears in Appendix C, 
Sub sc rib er Op eration. 
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							AMIS Analog Networking  585-300-512  Issue 7
May 1999
DEFINITY AUDIX Administration 
4-34 Ongoing Administration 
4
Maintain the Network
The system ad ministrator may need  to d o p eriod ic  ad ministration of the AMIS 
analog  networking /messag e d elivery network as follows: 
nFor AMIS analog  networking, ad d  and  d elete loc al and  remote 
sub sc rib ers and  mac hines as nec essary (see Tasks 9 throug h 13). These 
tasks d o 
not req uire a system reboot. 
nFor message d elivery, ad d  and  delete remote telep hone numbers and  
sub sc rib ers as nec essary (see Tasks 9 throug h 13). These tasks do 
not 
req uire a system reb oot. 
nRead minister network p arameters if need ed  (for examp le, if numerous 
remote ad ministered  sub sc rib ers are ad d ed  or if the Outc alling  feature is 
ac tivated ). Any c hang es mad e in Task 4 need to b e ac tivated  as 
described in Task 8. 
nTroub leshoot any AMIS-related  entries that ap p ear in the ad ministration 
log (an “ A”  entry on the status line). Refer to App end ix A, Ad ministration 
Log  Entries, for a summary of AMIS analog  networking  and  messag e 
d elivery log  entries, and  the p rob lem-resolution step s for eac h. 
Monitor Logs and Traffic Reports
The system administrator should display the administration log and traffic reports 
freq uently to verify g ood  servic e, id entify p ossib le p rob lems, and  ensure system 
sec urity. Refer to the ap p rop riate forms or sc reens referenc e manual for a 
d esc rip tion of traffic  reports and ind ivid ual fields on the traffic  sc reens (see the 
Related  Resourc es sec tion in the p refac e). 
nExamine the ad ministration log  daily or whenever an “ A”  alarm ap p ears on 
the status line. 
nMonitor traffic  information p ertaining  to AMIS analog  networking  and  
messag e d elivery ac tivities. Refer to Ap p end ix B, Ad ministration Forms 
Su m m a r y , for a list of sc reens that d isp lay p ertinent information. 
nMonitor the outc alling  p ort use (whic h inc lud es AMIS analog  networking  
and /or messag e d elivery) using  the Measurements Sp ec ial-Features 
sc reens. If nec essary, inc rease the maximum numb er of simultaneous 
ports as described in Task 5.  
						

							Intuity System AMIS Administration 
5-1  
5
AMIS Analog Networking  585-300-512  Issue 7
May 1999
5
Intuity System AMIS Administration
This c hapter d esc rib es how to imp lement the AMIS Analog  Networking  and /or 
Messag e Delivery features on an Intuity system and  inc lud es the following  
p roc ed ures: 
nVerifying  AMIS Servic e 
nDisp laying  the Loc al Mac hine 
nAd ministering AMIS Analog  Loop bac k Test Mailb ox (Op tional) 
nAd ministering AMIS Analog  Networking /Messag e Delivery Parameters 
nAd ministering Outc alling  Period s 
nAd justing  System Limits for Sub sc rib ers 
nAd ministering Retransmission Intervals 
nAc tivating  the Chang es (Reb oot or Run Aud its) 
nAd ministering Remote Mac hines and/or Telep hone Numb ers 
nRec ord ing  Remote Mac hine Names (Op tional) 
nAd ministering Remote Sub sc rib ers (Op tional) 
nRecording Remote Subscriber Names (Optional) 
nTesting  the Remote Connec tion 
NOTE:
If you need  instruc tions for ad ministering  AMIS on an AUDIX R1 system, 
refer to Chap ter 3, AUDIX Ad ministration. If you need  instruc tions for 
ad ministering  AMIS on a DEFINITY AUDIX system, refer to Chapter 4, 
D EFI N I TY A U D I X A d m i n i st r a t io n 
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							AMIS Analog Networking  585-300-512  Issue 7
May 1999
Intuity System AMIS Administration 
5-2  
5
Planning  is the first step req uired  to imp lement the AMIS Analog  Networking  
and /or Messag e Delivery features. Review Chap ter 2, Planning  and Desig n, 
b efore starting  the steps in this sec tion. 
Do not start the AMIS network ad ministration until the loc al Intuity Voic e 
Messag ing  system is op erating smoothly and the ad ministrator has had  some 
exp erienc e ad ministering  it. 
!WARNING:
To minimize unauthorized  long  d istanc e c alls, restric t the AMIS Analog  
Networking  and  Messag e Delivery features to send  messag es to telep hone 
numb ers loc ated  in sp ec ific  c alling  areas or to sp ec ific  d estinations need ed 
to c ond uc t b usiness. Ad d itionally, use the Messag e Send ing  Restric tions 
feature to ad minister whic h sub sc rib ers c an send  AMIS analog  networking  
and  messag e d elivery messages, and  to whic h loc ations they c an send  
messag es.
This sec tion d esc rib es the tasks nec essary to implement the AMIS Analog  
Networking  and  Messag e Delivery features on an Intuity system. These 
mac hine-spec ific  tasks must b e d one for eac h remote AMIS analog  mac hine or 
messag e d elivery telep hone numb er. Bec ause the AMIS Analog  Networking  and  
Messag e Delivery features have similar ad ministration requirements, you may 
want to ad minister them simultaneously if you p lan to use b oth features. 
This c hap ter only c ontains information req uired to ad ministrator the AMIS Analog  
Networking  and /or Messag e Delivery features. Some of the sc reens d esc rib ed  in 
this c hap ter are used  for ad d itional feature ad ministration. If you need  ad d itional 
information on the sc reens d esc rib ed in this c hap ter searc h your Intuity 
d oc umentation for d ig ital networking  or the name of the feature or p roc ess you 
are trying  to imp lement. 
						

							AMIS Analog Networking  585-300-512  Issue 7
May 1999
Intuity System AMIS Administration 
5-3 Checking and Activating the AMIS Analog Networking Feature 
5
Checking and Activating the AMIS
Analog Networking Feature
You c annot ad minister the AMIS Analog Networking  or Messag e Delivery 
features until AMIS analog  networking has b een ac tivated  b y Luc ent 
Tec hnolog ies p ersonnel. Use the following  p roc ed ure to d etermine if the AMIS 
Analog  Networking  feature has b een ac tivated .
1. Ac c ess the Intuity Administration menu, shown in Fi g u re  5 - 1.
If you need instruc tions for log g ing  on to the system and  ac c essing  the 
menu, searc h your Intuity d oc umentation for log in information.
Figure 5-1. Intuity Administration Menu
2. Selec t Customer/Servic es Administration from the Intuity Administration 
menu.
After you selec t the op tion, you see the Customer/Servic es Ad ministration 
menu as shown in Fi g u re  5 - 2. 
						

							AMIS Analog Networking  585-300-512  Issue 7
May 1999
Intuity System AMIS Administration 
5-4 Checking and Activating the AMIS Analog Networking Feature 
5
Figure 5-2. Customer/Services Administration Menu
3. At the Customer/Servic es Ad ministration menu, selec t Feature Op tions.
After you selec t the op tion, you see the Feature Op tions sc reen as shown 
in Fi g u re  5 -3.
Figure 5-3. Feature Options Screen 
						

							AMIS Analog Networking  585-300-512  Issue 7
May 1999
Intuity System AMIS Administration 
5-5 Local Machine Administration 
5
You c annot c hang e the information on the sc reen. The sc reen is a 
d isp lay-only sc reen. The Current
 c olumn on the sc reen shows you the 
features c urrently ac tive on the Intuity system. If you see N/A
 in the 
Current
 field , the feature is not ac tivated . 
4. Check the AMIS Analog Networking
 field  and  selec t one of the 
following  op tions:
nIf the Current
 c olumn for the field  c ontains N/A
, the AMIS Analog  
Networking  feature has not b een ac tivated . Contac t your sales 
rep resentative for information on p urc hasing  the feature or to have 
the feature ac tivated .
nIf the Current
 c olumn for the field  c ontains ON
, c ontinue with the 
AMIS Analog  Networking  administration as d esc rib ed  in this 
chapter.
Local Machine Administration 
Mac hine is a term used  to desc rib e the p latforms on whic h the Intuity system and  
the AMIS Analog  Networking  feature op erate. For a list of sup p orted  Intuity 
p latforms, searc h your Intuity d oc umentation for AMIS analog  networking . For 
AMIS Analog  Networking  on the Intuity system, there are two typ es of mac hines, 
loc al and  remote.
nA loc al mac hine is the mac hine on whic h you are ad ministered  as a loc al 
sub sc rib er.
nA remote mac hine is any mac hine to whic h the loc al mac hine send s voic e 
messag es, whether that mac hine is at the same or at a d ifferent 
g eog rap hical location.
Ad ministration for the loc al mac hine is p erformed  on b oth the Intuity p latform and  
the Intuity AUDIX Voic e Messag ing  feature p ac kag e. The loc al mac hine 
ad ministration should  have b een c omp leted  d uring  one or more of the following  
ad ministration ac tivities:
nIntuity AUDIX Voic e Messag ing  ad ministration
nIntuity p latform administration
nIntuity AUDIX Dig ital Networking ad ministration (if app lic ab le)
Check the Local Machine Administration on the
Intuity Platform
Use the following  p roc ed ure to verify that the loc al mac hine has b een 
ad ministered  c orrec tly on the Intuity p latform.
1. Log  on to the Intuity system und er the SA log in and ac c ess the Intuity 
Ad ministration menu, shown in Fi g u re  5 -1. 
						

							AMIS Analog Networking  585-300-512  Issue 7
May 1999
Intuity System AMIS Administration 
5-6 Local Machine Administration 
5
Figure 5-4. Intuity Administration menu
2. Selec t Networking  Ad ministration from the Intuity Ad ministration menu.
After you selec t the op tion, you see the Networking  Ad ministration menu 
as shown in Fi g u re  5 -5.
Figure 5-5. Networking Administration Menu
3. Selec t Loc al Mac hine Ad ministration from the menu. You see the Loc al 
Mac hine Ad ministration sc reen as shown in Fi g u re  5 - 6