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Lucent Technologies Amis Analog Networking Guide
Lucent Technologies Amis Analog Networking Guide
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AMIS Analog Networking 585-300-512 Issue 7 May 1999 DEFINITY AUDIX Administration 4-21 Implementation 4 Figure 4-13. Message Delivery Addressing to Local Numbers — Page 1 Figure 4-14. Message Delivery Addressing to Local Numbers — Page 2
AMIS Analog Networking 585-300-512 Issue 7 May 1999 DEFINITY AUDIX Administration 4-22 Implementation 4 To administer remote mac hines or telep hone numb ers for the AMIS Analog Networking and /or Messag e Delivery features: 1. For a new mac hine profile, enter add machine on the c ommand line and p ress . The mac hine name must b e 1- to 10-alp hanumeric c harac ters sp ec ifying a unique name in the network. Ty p e change machine to mod ify an existing remote mac hine p rofile, or type remove machine to d elete a remote mac hine from the network. Onc e d eleted , a mac hine must be re-administered to be added back to the network. 2. Go throug h the following sc reen fields b y p ressing the or arrow keys, and c hang e any fields need ed to imp lement the AMIS Analog Networking and /or Messag e Delivery features: a. Mac hine Typ e Enter the typ e of c onnec tion you are ad ministering for this remote system or numb er. — Enter amisac to selec t AMIS c asual (two-step ) ad d ressing . — Enter amisap to selec t AMIS p re-ad ministered (one-step ) addressing. — Enter calld to selec t the Message Delivery feature. b . Loc ation This d isp lay-only field should d isp lay “ remote” . c. Voiced Name? This field ind ic ates “ n” for a new mac hine (a name for this mac hine has not yet b een rec ord ed ). This field is automatic ally set to “ y” when you rec ord a name for this mac hine. To d elete a name that was p reviously rec orded , set this field to “ n” . (If you d elete a name using this sc reen, you must re-rec ord it to c hang e the field b ac k to “y”.) RETU RN TA B
AMIS Analog Networking 585-300-512 Issue 7 May 1999 DEFINITY AUDIX Administration 4-23 Implementation 4 d . Extension Leng th The extension leng th dep end s on the feature you are ad ministering. Valid entries are the d ig its 3 throug h 10. —For amisac mac hines (AMIS c asual or two-step ad d ressing), this field sp ec ifies how many d igits entered by sub sc rib ers for an AMIS ad d ress are ac tually d ialed b y the loc al system. For examp le, if the extension leng th is “ 7” , the DEFINITY AUDIX system d ials the d ial string (if any) followed b y the last seven d ig its of the numb er a sub sc rib er enters as the AMIS ad d ress to the remote voic e mail system ( not the remote mailb ox ID). The AMIS p refix is not d ialed . —For amisap mac hines (AMIS pre-ad ministered or one-step ad d ressing), this field sp ec ifies the numb er of d ig its req uired to id entify a remote mailb ox ID (the extension leng th typ ic ally matc hes the extension leng th of the remote switc h). —For calld machines (messag e delivery), this field specifies how many dig its entered b y subsc rib ers for a messag e d elivery add ress are ac tually d ialed b y the loc al system. For examp le, if the extension leng th is “ 10” , the loc al system d ials the d ial string (if any) followed b y the last ten d ig its of the numb er a sub sc rib er enters as a messag e d elivery address. e. Voice ID This d isp lay-only field is b lank until you have suc c essfully ad d ed this mac hine. Then, the system automatic ally assig ns a numb er that it assoc iates with the name frag ment for this remote mac hine. This id entifier is used when rec ording the name of the remote system. f. Default Community This field identifies the default community of the subsc ribers on this remote AMIS mac hine (those sub sc rib ers who are ab le to exc hang e voic e mail messag es as p ermitted on the System-Parameters Send ing -Restric tions sc reen). You c an overrid e a c ommunity restric tion for ind ivid ual sub sc rib ers using the Remote-Subsc riber screen.
AMIS Analog Networking 585-300-512 Issue 7 May 1999 DEFINITY AUDIX Administration 4-24 Implementation 4 g . AD D RESS RAN G ES Ad minister the ad d ress rang es for the remote mac hines or individ ual remote telep hone numb ers ac c ord ing to the p lan you worked out in Chap ter 2, Planning and Desig n. The total ad dress rang e (p refix p lus extension) c an b e up to 24 c harac ters long. — Address prefix (optional): For the address prefixes you want sub sc rib ers to d ial, the first d ig it of the Prefix field must matc h the AMIS Prefix field (if you entered a p refix on the System-Parameters Analog -Network sc reen). Ad d itionally, the p refix may c ontain a c ountry c od e and /or area c od e or the mnemonic for a remote loc ation (0 to 21 alphanumeric c harac ters may be entered). For examp le, if the AMIS prefix is “ 7” , the ad d ress prefix c ould b e “ 7201” . Generally, p refixes are not rec ommend ed in a DCS network. Otherwise, ad d ress p refixes are rec ommend ed to help sub sc rib ers d isting uish among remote voic e mail systems (the ad d ress prefix is typed b y sub sc rib ers whenever they ad d ress an AMIS analog networking and /or messag e d elivery messag e). In ad d ition to the ad d ress rang es that sp ec ify the d ig its that sub sc rib ers must enter, the loc al system also req uires an ad d ress rang e that uniq uely id entifies the hunt g roup numb er (c allb ac k number) of the remote voic e mail system. If the remote mac hine has a different c ountry c od e, the ad d ress rang e must c ontain the c ountry c ode, area/trunk c od e, and hunt g roup. If the remote mac hine has a d ifferent area or trunk c od e, only the area/trunk c od e and hunt g roup are need ed (the c ountry c od e should b e omitted ). If the remote system is loc al, only the hunt g roup numb er should ap p ear for that mac hine. If the remote mac hine c an b e ac c essed throug h a p rivate network, the network-ac c ess code and hunt group for the remote machine should appear in the address prefix list instead. — Ad d ress extensions (req uired ): Enter the numb ers that d efine the mailb ox extensions that c an b e used on the remote system or the sp ec ific remote telephone numb ers you want loc al sub sc rib ers to ac c ess in the Start Ext. and End Ext. field s. Valid entries c an b e from 3 to 10 d ig its. Up to ten d ifferent rang es c an b e sp ec ified . The leng th of the start and end extensions must ag ree with the number shown in the Extension Leng th field (lead ing zeros may b e need ed to c onform to this requirement). The end extension must b e eq ual to or g reater than the start extension. If you sp ec ify the same numb er as the starting and end ing extension, a uniq ue mac hine or telep hone numb er is sp ec ified (this is usually used to id entify the hunt g roup numb er of a remote mac hine).
AMIS Analog Networking 585-300-512 Issue 7 May 1999 DEFINITY AUDIX Administration 4-25 Implementation 4 AMIS ad d ress rang es and messag e d elivery ad d ress rang es must b e uniq ue; they c annot overlap with other AMIS analog networking and /or messag e d elivery ad d ress rang es. See Chap ter 2, Planning and Desig n, for d etails. NOTE: The Warnings field ind ic ates when a d up lic ate or overlapp ing range is being assigned. If you get a warning message, d isp lay the List Ad d ress-Rang es sc reen to c hec k whic h extension numb ers are in use, then refer to Chapter 2, Planning and Design, to selec t ap prop riate rang es. h. Press (F7) to d isp lay Pag e 2. i. Dial String Typ e the string the loc al system should d ial in ord er to send messag es to this remote mac hine. Valid entries vary for d ifferent network c onnec tion typ es as follows: —amisac (optional): For amisac mac hines (AMIS c asual or two-step add ressing ), the d ial string is op tional. If used , it may b e from 0 to 24 c harac ters and c onsists of any numb ers the system should ad d to the number sub sc rib ers d ial to reac h a spec ific ad d ress. The d ial string p lus the extension must b e less than or eq ual to 29 c harac ters. For a rang e of loc al numb ers, the d ial string might b e “ 9” (or whatever trunk-ac c ess c od e or d ial-ac c ess c od e is assig ned to reac h the p ub lic network). For examp le, if the extension length is “ 7” and a sub sc rib er spec ifies a valid 7-d ig it ad d ress (suc h as 555-6000), the loc al system would d ial 95556000 to reac h the remote mac hine. For a rang e of long -d istanc e numb ers, the d ial string would normally be 91 in the United States (the trunk- or d ial-ac c ess c od e followed b y 1). For examp le, if the extension leng th is 10 and a sub sc rib er sp ec ifies a valid 10-d ig it ad d ress (suc h as 201-555-6000), the loc al system would d ial 912015556000 to reac h the remote mac hine. — amisap (req uired): For amisap machines (AMIS p re-ad ministered or one-step ad d ressing ), the d ial string is req uired. It c an b e up to 65 c harac ters long , and typ ic ally c onsists of the trunk-ac c ess c od e or d ial-ac c ess c od e need ed to reac h the p ub lic or p rivate network, followed b y a p ause interval, followed b y the c omp lete telep hone numb er of the remote machine. For example, in Fig ure 4-12, AMIS Pre-Administered Add ressing to a Sp ec ific Mac hine — Pag e 2, the loc al system would d ial 912015556000 to reac h the remote system. NEXTPAGE
AMIS Analog Networking 585-300-512 Issue 7 May 1999 DEFINITY AUDIX Administration 4-26 Implementation 4 — c alld (op tional): For calld (messag e d elivery), the op tional d ial string is d efined in the same manner as for AMIS two-step add ressing (refer to the amisac description). NOTE: You c an instruc t the loc al system to p ause for a sp ec ified leng th of time by entering “P” (inc luding q uotes) in the dial string . A single “ P” c auses the system to p ause ap proximately 1.5 sec ond s; a “ P” followed b y a dig it from 1 to 9 c auses the system to wait the sp ec ified amount of time. For examp le, if d ial string is 9” P2” 5556000, the loc al system dials 9, waits ab out 3 sec ond s, then d ials 5556000. j. Callbac k Number On R3.0 and later systems, sp ec ify whic h c allb ac k numb er (from 1 to 5) this remote mac hine should use to c all the loc al mac hine. The selec ted c allb ac k numb er must first b e ad ministered on the System-Parameters Analog -Network sc reen. The d efault value is “1”. The Choic es field s are d isp lay-only field s; these field s show whic h c allb ac k numb er is assig ned to whic h identifier (1 throug h 5). On R1.0 and R2.0 systems, these field s d o not ap p ear (only one c allb ac k numb er c an b e assig ned p rior to R3.0). When the loc al system d elivers an AMIS message to this remote mac hine, it will use the sp ec ified c allb ac k numb er in the p rotoc ol. k. Messag e Transmission Sc hed ule, start Enter the hours and minutes in the start and end field s to sp ec ify one or more c yc les (time period s) when the loc al system should attemp t to send messages to this remote AMIS system. Valid entries are times from 00:00 to 23:59. Up to three c yc les c an b e d efined for eac h remote system. Cyc les may b e assig ned to avoid toll fac ilities or period s of heavy traffic if d esired . The total time of the c yc les c annot exc eed 24 hours. Cyc les c annot overlap . A c yc le c an sp an ac ross mid nig ht. NOTE: The times sp ec ified must b e eq ual to or a sub set of the outc alling transmission times ad ministered on the System-Parameters Outc alling sc reen or the AMIS and /or messag e d elivery messag es will never b e sent. For instanc e, if you sched ule AMIS and messag e delivery messag es to b e sent anytime d uring a 24-hour p eriod (00:00 to 23:59), b ut outc alling period s are only sc hed uled from 07:00 to 18:00, the AMIS and messag e delivery messag es will only b e sent b etween the hours of 7:00 AM and 6:00 PM.
AMIS Analog Networking 585-300-512 Issue 7 May 1999 DEFINITY AUDIX Administration 4-27 Implementation 4 If all the outc alling p orts are b usy, the system retries in one minute. If an outc alling p ort is availab le, b ut for some reason the system c annot d eliver the messag e, the system uses the RESCHEDULING INCREMENTS FOR UNSUCCESSFUL MESSAGE DELIVERY sp ec ified on the System-Parameters Features sc reen. AMIS messag e delivery is d one in p ac kets of 9 to satisfy the AMIS stand ard . Prior to R2.0, however, the system d id not immed iately resc hed ule any messag es still left in the q ueue for immediate d elivery, b ut waited until the next transmission interval sc heduled on the System-Parameters Features sc reen. On R2.0 and later systems, any messag es left in the q ueue are resc hed uled for immed iate d elivery after the first 9 are transmitted; the loc al system c alls the remote system ag ain within 2 minutes and transmits any ad d itional AMIS messag es it may have q ueued . l. Send to Non-Ad ministered Rec ip ients? If this field is set to “ y” (the d efault), when a sub sc rib er ad dresses a messag e to a remote extension that d oes not map to an ad d ress known b y the loc al system, the loc al system ad ds this p otential sub sc rib er to its d ata b ase, then send s the messag e to every remote system in the network for whic h the add ress is valid. If a valid remote rec ip ient c annot b e found, the sub sc rib er rec ord is d eleted eventually by one of the system aud its and the loc al system changes the status of the message from und elivered to undeliverable in the sender’s outgoing voic e mailbox. For AMIS one-step systems and messag e d elivery: If this field is set to “ n” , sub sc rib ers c an only send messag es to ad ministered remote subsc rib ers. If a sub sc riber enters a valid extension or telep hone numb er (b ut one whic h has not b een ad ministered ), the sub sc rib er is notified that the entry is invalid . For AMIS two-step systems: This field must be set to “y” because all remote subsc ribers on these systems are nonad ministered. Setting the field to “ n” p revents all AMIS c asual messag es from b eing d elivered on DEFINITY AUDIX systems. NOTE: Permitting sub sc rib ers to send messag es to nonad ministered rec ip ients may have a sig nific ant imp ac t on the network, c ausing extra or unnec essary c alls to other systems and load ing the loc al sub sc rib er d ata b ase with unneed ed rec ords. If the network is kep t up -to-d ate, c hang e this field to “ n” to reduce the system load. Often, messag es to nonad ministered rec ip ients simp ly ind ic ate a misd ialed numb er. 3. Press (F3) to save your d ata and exit the sc reen. Any c hang es or ad d itions to this sc reen are p ut into use immed iately. ENTER
AMIS Analog Networking 585-300-512 Issue 7 May 1999 DEFINITY AUDIX Administration 4-28 Implementation 4 Task 10: Record Remote Machine Names (Optional) The name of eac h remote voic e mail system, telephone numb er, or rang e of mac hines and/or numb ers may b e rec ord ed using your telep hone. The loc al system voic es these names when loc al sub sc rib ers ad d ress messag es to this mac hine, or when they rec eive messag es from remote sub sc rib ers whose names are not rec ord ed or who are not ad ministered . To rec ord remote voic e mail system or telep hone mac hine names: 1. Verify you have announc ement-c ontrol p ermission b y entering change subscriber on the path line, where is your extension numb er. Press . 2. Press (F7) and verify the Announc ement Control? field is set to “y.” If it is not, enter y now. Press (F3) to save your d ata and /or exit the sc reen. 3. Enter list machines on the p ath line and p ress . 4. Either p rint this sc reen, write d own the voic e IDs assoc iated with eac h remote mac hine, or leave this sc reen up as you rec ord names. NOTE: Some remote mac hine profiles are used for a rang e of mac hines. Either voic e a name that is meaning ful for all mac hines in the rang e, or d o not voic e a name for these p rofiles. 5. From a touc h-tone telep hone, log into the DEFINITY AUDIX mac hine using the extension that has announc ement-c ontrol p ermissions. 6. From the ac tivity menu, p ress to perform system ad ministration. 7. Press to rec ord mac hine names. 8. Using the touc h-tone keyp ad, enter the voic e ID for the first remote mac hine, and p ress . 9. At the tone, sp eak the remote mac hine’s name. 10. Press to d elete and re-rec ord the name, or p ress to ap p rove it. 11. Rep eat Step s 8 throug h 10 for eac h remote system or telep hone numb er name. 12. When you are finished , p ress to return to the ac tivity menu, or just hang up to exit the system. RETU RN N EXTPA G E ENTER RETU RN 9 6 # *D# *R
AMIS Analog Networking 585-300-512 Issue 7 May 1999 DEFINITY AUDIX Administration 4-29 Implementation 4 Task 11: Administer Remote Subscribers (Optional) Remote sub sc rib ers on systems ad ministered for AMIS one-step ad d ressing may b e ad ministered on the loc al system. Messag e Delivery rec ip ients may also b e ad ministered on the loc al system. Bec ause eac h remote sub sc rib er must b e manually ad ministered on the loc al mac hine, you may wish to ad minister only those remote sub sc ribers who are reg ular AMIS analog networking and /or messag e d elivery rec ip ients. This task is op tional. NOTE: Remote users on systems ad ministered for AMIS two-step ad d ressing c annot b e ad ministered on the loc al system. To administer remote sub sc rib ers on the loc al mac hine: 1. Enter add remote-subscriber on the p ath line and p ress . Fi g u re 4 - 1 5, the Remote-Sub sc rib er sc reen, shows an example of this sc reen. 2.Fill out the sc reen with the ap p rop riate information for the subsc rib er’s name, extension, c ommunity ID, and mac hine name(s). Press (F3) to ad d this remote sub sc rib er to the loc al system’s d ata b ase. 3. Rep eat these step s for as many remote sub sc rib ers as you intend to ad minister. When you are finished , p ress (F1) to exit the sc reen. The Remote-Sub sc rib er sc reen c an b e used to ad d or d elete remote sub sc rib ers, d isp lay remote sub sc rib er p rofiles, and c onvert nonad ministered remote subscrib ers to ad ministered remote sub scrib ers or vice versa (you may want to c onvert a remote administered sub sc rib er to a nonad ministered remote sub sc rib er if the ad ministered remote sub sc rib er threshold is b eing app roac hed or has b een reac hed ). RETU RN ENTER CANCEL
AMIS Analog Networking 585-300-512 Issue 7 May 1999 DEFINITY AUDIX Administration 4-30 Implementation 4 Figure 4-15. The Remote-Subscriber Screen Task 12: Record Remote Subscriber Names (Optional) If you wish, you c an rec ord ad ministered remote sub sc rib ers’ names. Loc al sub sc rib ers who add ress messag es to these remote sub sc rib ers, or who inc lud e their ad d resses in mailing lists or p ersonal d irec tories, c an then hear name voic eb ac k to c onfirm that the ad d ress they entered is c orrec t.