Lucent Technologies Amis Analog Networking Guide

							AMIS Analog Networking  585-300-512  Issue 7
May 1999
Abbreviations 
ABB-5  
IVC6
integ rated  voice CELP card (6 channels)
IVR
integ rated  voice resp onse
K
Kbps
kilob its p er sec ond
Kbyte
kilob yte (1024 b ytes)
kHz
kilohertz
L
LAN
loc al area network
LCD
liq uid  c rystal d isp lay
LED
lig ht-emitting  d iod e
LIFO
last-in first-out
LW C
leave word  c alling
M
MANOOS
manually out of service
Mbyte
meg ab yte (one million b ytes)
MHz
meg ahertz
modem
mod ulator/d emod ulator 
						

							AMIS Analog Networking  585-300-512  Issue 7
May 1999
Abbreviations 
ABB-6  
MPDM
modular processor data module
ms
millisecond
MT
maintenanc e (Intuity software comp onent)
MTBF
mean time b etween failures
MWI
messag e-waiting  ind ic ator
MWL
messag e-waiting  lamp
N
NW
Intuity AUDIX Digital Networking
O
OA&M
op erations, ad ministration, and  maintenance
OS
op erating  system
OSI
op en systems interc onnec tion
P
PBX
p rivate b ranc h exchang e 
PC
p ower converter or personal comp uter
PDM
processor data module 
PEC
p ric e element c ode 
						

							AMIS Analog Networking  585-300-512  Issue 7
May 1999
Abbreviations 
ABB-7  
PIB
p rocessor interface b oard
PMS
p rop erty manag ement system
POST
p ower-on self test
R
RAM
rand om-ac c ess memory 
REN
ring er eq uivalence number
ROM
read-only memory 
RT S
req uest to send
RT U
rig ht to use
S
SCA
switch communications ad ap ter
SCSI
small c omp uter systems interfac e 
SID
switch integration d evic e
SIMM
sing le in-line memory module
SMSI
simp lified  messag e servic e interfac e
SW
switch integration (Intuity software comp onent) 
						

							AMIS Analog Networking  585-300-512  Issue 7
May 1999
Abbreviations 
ABB-8  
T
TCP/IP
Transmission Control Protoc ol/Internet Prog ram
TDD
telec ommunic ations d evic e for the deaf
TDM
time d ivision multip lex
T/R
tip /ring
TRIP
tip/ring input process
TSC
Luc ent Tec hnolog ies Tec hnic al Servic es Center
U
UCD
uniform call d istrib ution
UPS
uninterruptible power supply 
V
VM
Intuity AUDIX Voice Messaging
VP
voic e platform (Intuity software comp onent)
VROP
voic e resp onse outp ut p roc ess 
						

							AMIS Analog Networking  585-300-512  Issue 7
May 1999
GL-1
Glossary 
 
GL
Glossary
A
accessed message
A messag e that was rec eived  and  sc anned  (either the entire messag e or just the head er).
activity menu
The list of op tions sp oken to subscrib ers when they first ac c ess a messag ing  system. Selecting  an 
ac tivity is the starting  p oint for all user op erations.
address
Sub sc riber identific ation, c ontaining  the sub sc riber’s extension and  machine, that ind ic ates where 
the system needs to d eliver a message. An add ress may include several sub sc ribers or mailing  
lists. Name or numb er ad dressing  c an b e selected  with the *A c ommand.
adjunct
A sep arate system c losely integ rated  with a switc h, suc h as an Lucent Tec hnolog ies Intuity system 
or a call manag ement system (CMS).
administration
The process of setting  up  a system (suc h as a switch or a messag ing  system) to func tion as 
d esired . Op tions and  d efaults are normally set up  (translated ) by the system ad ministrator or ser-
vice p ersonnel.
administration and data acquisition package (ADAP)
A software p ac kag e that allows the system administrator to transfer system sub sc rib er, mainte-
nance, or traffic  d ata from an Intuity AUDIX or DEFINITY AUDIX system to a p ersonal c omp uter 
(PC).
alarm log
A list of alarms that rep resent all of the ac tive or resolved  p rob lems on a system. The alarm log is 
stored  in a software file on d isk and c an b e acc essed  either loc ally or remotely on a terminal c on-
nec ted  to the system.
alarms
Hard ware, software, or environmental p rob lems that may affec t system operation. Alarms are clas-
sified  as major, minor, or warning. 
alphanumeric
Alp hab etic , numeric , or p unc tuation symb ols.
AMIS
See  
Aud io Messaging Interchang e Sp ecific ation.
AMIS Prefix
A number ad ded  to the d estination numb er to indic ate that the d estination number is an AMIS ana-
log  networking  numb er.
ampere (amp)
The unit of measurement of elec tric  c urrent. One volt of p otential across one ohm causes a current 
flow of one amp .  
						

							AMIS Analog Networking  585-300-512  Issue 7
May 1999
Glossary 
GL-2  
analog networking
A method of transferring  a messag e from one messag ing  system to another whereb y the messag e 
is played  b ack (voic ed) d uring  the transmission from one system to another.
analog signal
A communications p ath that, in telep roc essing  usage, usually refers to a voic e-g rade telephone 
line.
announcement fragment
A numb ered  p iec e of sp oken information that makes up a system messag e or p romp t.
antistatic
A material that is treated to p revent the build -up of static  elec tric ity.
asynchronous communication
A method of d ata transmission in which bits or c harac ters are sent at irreg ular intervals and b its or 
c harac ters are sp ac ed  b y start and  stop  b its and  not b y time. See also
 sync hronous c ommunic a-
tion
.
asynchronous data unit (ADU)
An elec tronic  communications d evic e that c an extend  data transmission over async hronous lines 
more than 50 feet in leng th. Recommend ed ADUs include Z3A1 or Z3A4.
asynchronous transmission
A form of serial communications where eac h transmitted  c haracter is b rac keted with a start b it and  
one or two stop  bits. The Luc ent Tec hnolog ies Intuity system provides asynchronous RS-232 c apa-
b ilities for Intuity AUDIX Dig ital Networking , if req uired .
Audio Messaging Interchange Specification (AMIS)
An analog  networking  p rotocol that allows sub sc rib ers to exc hang e messag es with any messag-
ing  system that also has AMIS Analog Networking  c apab ilities. Messag es can b e exchang ed with 
sub sc rib ers on Luc ent Technologies Intuity systems as well as with users on remote messag ing  
systems mad e b y vend ors other than Luc ent Technologies.
Audio Information Exchange (AUDIX)
A comp lete messag ing  system ac c essed  and  op erated  b y touc h-tone telephones and integ rated 
with a switc h.
audit
A software p rog ram that resolves filesystem incomp atib ilities and  up dates restored  filesystems to a 
workable level of servic e. Audits are done automatic ally on a p eriod ic  b asis, or c an b e p erformed  
on d emand .
AUDIX
See  
Aud io Information Exc hange.
autodelete
A feature that allows subsc rib ers to ind icate that faxes are automatic ally deleted  from their mailb ox 
after being printed.
automated attendant
A feature that allows a user to set up  a main extension number with a menu of op tions that routes 
callers to an ap p rop riate d epartment at the touch of a button.
automatic message scan 
A feature that allows sub sc rib ers to scan all message head ers and  messag es at the touc h of two 
b uttons. With Intuity FAX Messag ing , this feature allows all new faxes to b e bundled and transmit-
ted  over a sing le fax c all d elivery call. Also c alled 
autosc an. 
						

							AMIS Analog Networking  585-300-512  Issue 7
May 1999
Glossary 
GL-3  
autoprint
An Intuity AUDIX feature that allows subsc rib ers to ind icate that faxes are automatically sent to a 
sp ecified  print d estination.
B
background testing
Testing  that runs c ontinuously when the system is not b usy d oing  other tasks.
backup
A dup lic ate cop y of files and  d irectories saved  on a removab le med ia such as flop py diskette or 
tap e. The b ac kup  filesystem may b e c op ied  b ac k (restored) if the ac tive version is d amaged  (c or-
rup ted) or lost.
baud
A unit of measurement that d esc ribes the speed of transferred information.
baud rate
Transmission sig naling  sp eed .
basic call transfer
A switch hook-flash method  used  to send  the transfer c ommand over analog  voic e p orts.
basic rate interface (BRI)
International standard p rotocol for connec ting a station terminal to an integ rated systems dig ital 
network (ISDN) switc h. ISDN BRI sup p orts two 64 Kb p s information bearer c hannels (B1 and  B2), 
and  one 16 Kb p s c all status and c ontrol (D) c hannel (a 2B +  D format). Also c alled b
asic rate 
access
. 
body
The part of sub sc riber voice mail that contains the ac tual spoken messag e. For a leave word  call-
ing  (LWC) messag e, it is a stand ard  system announcement.
boot 
The op eration to start a c omp uter system by loading p rog rams from d isk to main memory (part of 
system initialization). Booting  is typic ally ac c omplished  b y p hysic ally turning  on or restarting  the 
system. Also c alled  
reb oot.
boot filesystem
The filesystem from whic h the system load s its initial p rog rams.
bps (bits per second)
The numb er of binary units of information (1s or 0s) that can b e transmitted  p er sec ond . Mb p s 
refers to a million b its p er sec ond ; Kb p s refers to a thousand  b its p er second.
broadcast messaging
A feature that enables the system ad ministrator and  other d esig nated  users to send  a messag e to 
all subscrib ers automatically.
buffer
Memory used  to c ompensate for time differences in transmission by temporarily storing  data.
bulletin board
A feature that allows a messag e to b e played to callers who d ial the extension. Callers cannot 
leave a message since it is a listen-only servic e.  
						

							AMIS Analog Networking  585-300-512  Issue 7
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Glossary 
GL-4  
bundling
Comb ining  several c alls and  handling  them as a sing le c all. See also 
automatic message sc an.
bus
An elec tric al c onnec tion/c able allowing  two or more wires, lines, or p erip herals to be connec ted  
tog ether.
busy-out/release
To remove a d evice from servic e (make it ap p ear busy or in use), and  later restore it to service 
(release it). The switc h data link, voice p orts, or networking  p orts may be b usied  out if they ap p ear 
faulty or if maintenanc e tests are run.
C
call-answer
An Intuity AUDIX or Lucent Technologies Intuity Lodg ing  feature that allows the system to answer a 
call and  rec ord  a message when the sub sc rib er is unavailab le. Callers may b e redirec ted  to the 
system throug h the c all coverage or c all forward ing  switc h features. Intuity AUDIX sub sc ribers 
may rec ord  a p ersonal g reeting  for these c allers.
call-answer language choice
The cap ab ility of sub scrib er mailb oxes to ac cep t messag es in different lang uag es. For the Intuity 
AUDIX ap plication, this cap ab ility exists when the multiling ual feature is turned  on.
callback number
In AMIS analog networking , the telep hone numb er transmitted  to the recip ient machine to be used  
in returning  messag es that c annot b e d elivered .
called tone (CED tone)
The distinc tive tone g enerated  b y a fax end point when it answers a c all (c onstant 2100 Hz tone). 
called subscriber information (CSI)
The id entifier for the answering  fax end point. This identifier is sent in the T.30 p rotoc ol and  is g en-
erally the telep hone numb er of the fax end p oint.
calling tone (CNG tone)
The d istinctive tone g enerated  b y a fax endp oint when p lac ing  a c all (constant 1100 Hz tone on for 
one-half sec ond , off for three sec ond s). 
central office (CO)
An office or location in which larg e telec ommunic ation mac hines such as telep hone switc hes and  
network ac c ess facilities are maintained . In a CO, p rivate customer lines are terminated and c on-
nec ted  to the p ub lic  network throug h c ommon carriers.
class of service (COS)
The stand ard  set of features g iven to sub sc ribers when they are first ad ministered  (set up  with a 
voic e mailb ox).
client
A c omp uter that send s, rec eives and  uses d ata, b ut that also shares a larg er resourc e whose func -
tion is to d o most d ata storag e and  p roc essing . For Intuity Message Manager, the subscrib er’s PC 
running  Messag e Manager is the client. See also 
server.
code excited linear prediction
An analog -to-d ig ital voic e c od ing  sc heme. 
						

							AMIS Analog Networking  585-300-512  Issue 7
May 1999
Glossary 
GL-5  
collocated
An Intuity system installed  in the same p hysic al loc ation as the host switc h. See also 
local installa-
tion
.
collocated adjunct
Two or more ad juncts that are serving  the same switc h (i.e., eac h has voice p ort c onnections to the 
switch) or that are serving  d ifferent switches b ut c an b e networked  throug h a direc t RS-232 con-
nec tion d ue to their p roximity.
command
An instruc tion or req uest g iven b y the user to the software to perform a p artic ular func tion. An 
entire command  c onsists of the c ommand name and op tions. Also, one- or two-key touch tones 
that control a mailbox ac tivity or function.
compound message
A message that c omb ines b oth a messag e and  a fax messag e into one unit, whic h is then hand led  
b y Intuity AUDIX as a sing le messag e.
COS
See  
c lass of servic e.
coverage path
The sequenc e of alternate d estinations to which a c all is automatically sent when the call is not 
answered  b y a subscrib er. This seq uenc e is set up  on the switc h, normally with the Luc ent Tech-
nolog ies Intuity system as the last or only d estination.
D
database
A struc tured set of files, rec ord s, or tab les. Also, a c ollec tion of filesystems and  files in disk mem-
ory that store the voic e and nonvoic e (p rog ram data) nec essary for Luc ent Tec hnolog ies Intuity 
system op eration.
default
A value that is automatic ally sup p lied b y the system if no other value is sp ecified .
default print number
The subscrib er-ad ministered  extension to which autoprinted  faxes are red irec ted  up on their 
rec eip t into the sub sc rib er’s mailb ox. This default p rint d estination is also p rovid ed as a print 
op tion when the subscrib er is manually retrieving and  p rinting  faxes from the mailb ox.
delivered message
A messag e that has been suc c essfully transmitted  to a rec ipients inc oming  mailb ox.
demand testing
Testing  p erformed  on req uest (usually b y servic e personnel).
diagnostic testing
A program run for testing  and  d etermining  faults in the system.
dial-ahead/dial-through
The ac t of interrup ting  or p reced ing  Intuity AUDIX system announcements b y typ ing  (buffering ) 
touc h-tone command s in the ord er the system would  normally p rompt for them. 
						

							AMIS Analog Networking  585-300-512  Issue 7
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Glossary 
GL-6  
dialed number identification service (*DNIS_SVC)
An availab le channel servic e assig nment on the Luc ent Tec hnolog ies Intuity system. Assig ning  
this servic e to a c hannel p ermits the Luc ent Tec hnolog ies Intuity system to interp ret information 
from the switc h and  operate the ap p rop riate ap p lication for the inc oming  telep hone call.
digital
Disc rete d ata or sig nals suc h as 0 and  1, as op p osed  to analog  c ontinuous signals.
digital communications protocol (DCP)
A 64 Kb p s d ig ital d ata transmission c od e with a 160 Kb p s b ip olar b it stream d ivid ed  into two infor-
mation (I) c hannels and  one sig naling  (S) c hannel.
digital networking
A method of transferring messag es between messag ing  systems in a d ig ital format.
directory
An feature allowing you to hear a sub scrib ers name and  extension after typ ing  **N at the ac tivity 
menu. Also, a group  of related  files ac cessed b y a common name in software.
display terminal
A data terminal with a screen and  keyb oard used  for d isplaying  sc reens and  p erforming  mainte-
nance or ad ministration ac tivities.
distributed communications system (DCS)
A network of two or more switc hes that uses log ic al and  physical d ata links to p rovid e full or partial 
feature transp arenc y. Voic e links are mad e using  tie trunks.
dual language greetings
The cap ab ility of sub scrib ers to create p ersonal greeting s in two d ifferent languages — one in a 
p rimary language and  one in a sec ond ary lang uag e. This c apab ility exists when the multilingual 
feature is turned  on and  the p romp ts for sub scrib er mailb oxes c an b e in either of the two lan-
guages.
E
electrostatic discharge (ESD)
Disc harg e of a static  charg e on a surfac e or bod y throug h a c ond uc tive p ath to g round. An ESD 
can be d amag ing  to integ rated c irc uits.
enhanced call transfer
An Intuity AUDIX feature that allows comp atib le switc hes to transmit messag es d ig itally over the 
BX.25 (d ata) link. This feature is used  for q uic k call transfers and req uires a fully integ rated d igital 
switch. Callers c an only transfer to other extensions in the switch d ial p lan.
enhanced serial data interface
A software- and  hard ware-c ontrolled  method  used  to store d ata on mag netic p erip herals.
equipped/unequipped
The state of a networking channel that indic ates whether Luc ent Tec hnolog ies Intuity software has 
rec og nized  it. Devic es must b e eq uip p ed  b efore they c an b e enab led  (mad e ac tive). See also 
enabled/d isab led.
error message
A messag e on the screen ind ic ating  that something  is wrong  and  p ossib ly sugg esting  how to c or-
rec t it.