Lexmark X940e User Manual

							Printing
This chapter covers printing, printer reports, and job cancellation. Selection and handling of paper and specialty media
can affect how reliably documents print. For more information, see Avoiding jams and Storing print media.
Installing printer software
A printer driver is software that lets the computer communicate with the printer. The printer software is typically
installed during the initial printer setup. For more information, see the Setup sheet or Setup Guide that shipped with
the printer or click Install printer and software on the Software and Documentation CD.
When Print is chosen from a software application, a dialog representing the printer driver opens. Click Properties,
Preferences, Options, or Setup from the initial Print dialog to open Print Properties and see all of the available printer
settings that may be changed. If a feature in Print Properties is unfamiliar, open the online Help for more information.
Note: Print settings selected from the driver override the default settings selected from the control panel.
Printing a document
Printing a document from Windows
1With a document open, click File > Print.
2Click Properties, Preferences, Options, or Setup.
3Adjust the settings.
4Click OK.
5Click OK or Print.
Printing a document from a Macintosh computer
1With a document open, choose File > Print.
2From the Copies & Pages or General pop‑up menu, adjust the settings.
3Click OK or Print. Printing101
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							Printing confidential and other held jobs
Holding jobs in the printer
When sending a job to the printer, you can specify in the Print Properties that you want the printer to hold the job in
memory until you start the job from the control panel. All print jobs that can be initiated by the user at the printer are
called held jobs.
Note: Confidential, Repeat, Reserve, and Verify print jobs may be deleted if the printer requires extra memory to
process additional held jobs.
Job typeDescription
Confidential When you send a Confidential print job to the printer, you must create a PIN in
Print Properties. The PIN must be four digits using the numbers 0–9. The job is held
in printer memory until you enter the PIN from the control panel and choose to
print or delete the job.
Repeat When you send a Repeat print job, the printer prints all requested copies of the
job and stores the job in memory so you can print additional copies later. You can
print additional copies as long as the job remains stored in memory.
Reserve When you send a Reserve print job, the printer does not print the job immediately.
It stores the job in memory so you can print the job later. The job is held in memory
until you delete it from the Held Jobs menu.
Verify When you send a Verify print job, the printer prints one copy and holds the
remaining copies in printer memory. Verify lets you examine the first copy to see
if it is satisfactory before printing the remaining copies. Once all copies are printed,
the job is automatically deleted from printer memory.
Printing confidential and other held jobs from Windows
1With a document open, click File > Print.
2Click Properties, Preferences, Options, or Setup.
3Click Other Options, and then click Print and Hold.
4Select your job type (Confidential, Reserve, Repeat, or Verify), and then assign a user name. For a confidential job,
also enter a four‑digit PIN.
5Click OK or Print, and then go to the printer to release the job.
6On the home screen, touch Held jobs.
7Touch your user name.
Note: A maximum of 500 results can be displayed for held jobs. If your name does not appear, touch 
 until
your name appears, or touch Search Held Jobs if there are a large number of held jobs in the printer.
8Touch Confidential Jobs.
9Enter your PIN. Printing102
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							10Touch the job you want to print.
11Touch Print, or touch  to increase the number of copies, and then touch Print.
Confidential and Verify print jobs are automatically deleted from memory after they print. Repeat and Reserve jobs
continue to be held in the printer until you choose to delete them.
Printing confidential and other held jobs from a Macintosh computer
1With a document open, choose File > Print.
2From the Copies & Pages or General pop‑up menu, choose Job Routing.
aWhen using Mac OS 9, if Job Routing is not a choice from the pop‑up menu, choose
Plug‑in Preferences > Print Time Filters.
bTurn down the disclosure triangle to the left of Print Time Filters, and then choose Job Routing.
3From the radio group, select your job type (Confidential, Reserve, Repeat, or Verify), and then assign a user name.
For a confidential job, also enter a four‑digit PIN.
4On the home screen, touch Held jobs.
5Touch your user name.
Note: A maximum of 500 results can be displayed for held jobs. If your name does not appear, touch 
 until
your name appears, or touch Search Held Jobs if there are a large number of held jobs in the printer.
6Touch Confidential Jobs.
7Enter your PIN.
8Touch the job you want to print.
9Touch Print, or touch  to increase the number of copies, and then touch Print.
Confidential and Verify print jobs are automatically deleted from memory after they print. Repeat and Reserve jobs
continue to be held in the printer until you choose to delete them. Printing103
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							Printing from a USB flash memory device
A USB Direct interface is located on the control panel. Insert a USB flash memory device to print supported file types.
Supported file types include: .pdf, .gif, .jpeg, .jpg, .bmp, .png, .tiff, .tif, .pcx, and .dcx.
Many USB flash memory devices are tested and approved for use with the printer. For more information, visit the
Lexmark Web site at www.lexmark.com.
Notes:
Hi‑Speed USB devices must support the Full‑speed standard. Devices supporting only USB Low‑speed
capabilities are not supported.
USB devices must support the FAT (File Allocation Tables) system. Devices formatted with NTFS (New
Technology File System) or any other file system are not supported.
If selecting an encrypted .pdf file, enter the enter the file password from the control panel.
Before printing an encrypted .pdf file, enter the file password from the control panel.
You cannot print files for which you do not have printing permissions.
To print from a USB flash memory device:
1Make sure the printer is on and Ready or Busy appears.
2Insert a USB flash memory device into the USB Direct interface.
Notes:
If you insert the memory device when the printer requires attention, such as when a jam has occurred, the
printer ignores the memory device.
If you insert the memory device while the printer is printing other jobs, Printer Busy appears. After the
other jobs are processed, you may need to view the held jobs list to print documents from the flash memory
device.
3Touch the document you want to print.
Note: Folders found on the flash memory device appear as folders. File names are appended by the extension
type (for example, .jpg). Printing104
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							4Touch  if you want to increase the number of printed copies.
5Touch Print.
Note: Do not remove the USB flash memory device from the USB Direct interface until the document has
finished printing.
If you leave the USB flash memory device in the printer after leaving the initial USB menu screen, you can still
print .pdfs from the USB flash memory device as held jobs.
Printing information pages
Printing a menu settings page
Print a menu settings page to review the current menu settings and to verify printer options are installed correctly.
1Make sure the printer is on and Ready appears.
2On the home screen, touch .
3Touch Reports.
4Touch Menu Settings Page.
Printing a network setup page
If the printer is attached to a network, print a network setup page to verify the network connection. This page also
provides important information that aids network printing configuration.
1Make sure the printer is on and Ready appears.
2On the home screen, touch .
3Touch Reports.
4Touch Menu Settings Page.
Printing a directory list
A directory list shows the resources stored in flash memory or on the hard disk.
1Make sure the printer is on and Ready appears.
2On the home screen, touch .
3Touch Reports.
4Touch  repeatedly until Print Directory appears.
5Touch Print Directory. Printing105
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							Printing the print quality test pages
Print the print quality test pages to isolate print quality problems.
1Turn the printer off.
2Hold down  and 6MNO while turning the printer on.
3Release the buttons when the screen with the progress bar appears.
The printer performs a power‑on sequence, and then the Configuration menu appears.
4Touch  repeatedly until Print Quality Pages appears.
5Touch Print Quality Pages.
The print quality test pages print.
6Touch Exit Config Menu.
Canceling a print job
There are several methods for canceling a print job. The following sections explain how to cancel a print job from the
control panel or from a computer (depending on the operating system).
Canceling a print job from the control panel
If the job is formatting or already printing, and Cancel a job appears on the display, touch Cancel Job on the touch
screen.
A “Canceling job” screen appears. Once the job is canceled, the home screen appears.
Canceling a print job from the Windows taskbar
When you send a job to print, a small printer icon appears in the right corner of the taskbar.
1Double‑click the printer icon.
A list of print jobs appears in the printer window.
2Select a job to cancel.
3From the keyboard, press Delete.
Canceling a print job from the Windows desktop
1Minimize all programs to reveal the desktop.
2Double‑click the My Computer icon.
3Double‑click the Printers icon.
4Double‑click the printer icon.
5Select the job to cancel.
6From the keyboard, press Delete. Printing106
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							Canceling a print job from Mac OS 9
When you send a job to print, the printer icon for your selected printer appears on the desktop.
1Double‑click the printer icon.
A list of print jobs appears in the printer window.
2Choose a job to cancel.
3Click the trash icon.
Canceling a print job from Mac OS X
1Choose Applications > Utilities, and then double‑click Print Center or Printer Setup Utility.
2Double‑click the printer you are printing to.
3From the printer window, select the job to cancel.
4From the icon bar at the top of the window, click the Delete icon.
Printing in black and white
To print all text and graphics using only the black toner cartridge, set the printer to Black Only.
Note: The printer driver is capable of overriding this setting.
1Make sure the printer is on and Ready appears.
2On the home screen, touch .
3Touch Settings.
4Touch  repeatedly until Quality Menu appears.
5Touch  repeatedly until Print Mode appears.
6Touch  repeatedly until Black Only appears.
7Touch Black Only.
Using Max Speed and Max Yield
The Max Speed and Max Yield settings allow you to choose between a faster print speed or a higher toner yield. Max
Speed is the factory default setting.
Max Speed—Prints in a black only mode until it receives a page with color content. Then, it prints in color and does
not switch to black only until it receives ten consecutive black‑and‑white pages.
Max Yield—Switches from black to color mode based on the color content found on each page. Frequent color
mode switching can result in slower printing if the content of pages is mixed.
To specify the setting:
1Open a Web browser.
2In the address bar, type the network printer or print server IP address, and then press Enter. Printing107
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							3Click Configuration.
4Click Print Settings.
5Click Setup Menu.
6From the Printer Usage list, select Max Speed or Max Yield.
7Click Submit. Printing108
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							Clearing jams
Avoiding jams
The following hints can help you avoid jams:
Use only recommended paper or specialty media.
For more information, see the Card Stock & Label Guide available on the Lexmark Web site at
www.lexmark.com/publications.
Do not load too much paper. Make sure the stack height does not exceed the indicated maximum height.
Do not load wrinkled, creased, damp, or curled paper.
Flex, fan, and straighten paper before loading it.
Do not use paper that has been cut or trimmed by hand.
Do not mix paper sizes, weights, or types in the same stack.
Store the paper in an appropriate environment.
Do not remove trays while the printer is printing. Wait for Load tray  or Ready to appear before removing
a tray.
Do not load the manual feeder while the printer is printing. Wait for Load Manual feeder with  to
appear.
Push all trays in firmly after loading paper.
Make sure the guides in the trays are properly positioned, and are not pressing too tightly against the paper.
Make sure all paper sizes and paper types are set correctly in the control panel menu.
Make sure all printer cables are attached correctly. For more information, see the setup documentation.
Understanding jam numbers and locations
When a jam occurs, a message indicating the jam location appears. The following illustration and table list the paper
jams that can occur and the location of each jam. Open doors and covers, and remove trays to access jam locations. Clearing jams109
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							Jam numbersArea nameInstructions
1200–203 Door A Open Door A, and then remove the jam.
2230–231 Door B Open Doors A and B, and then remove any jams.
3241 Door C Open Door C, and then remove the jam.
Open Tray 1, and then remove any jams.
4242–244 Door D Open Door D, and then remove the jam.
Open Trays 2–4, and then remove any jams.
5250 Multipurpose feeder
1Remove all paper from the multipurpose feeder.
2Flex and stack the paper.
3Reload the multipurpose feeder.
4Adjust the paper guide.
6280–282 Cover F
(Horizontal Transport
Unit)Open Cover F, and then remove the jam.
7283–284
287–288
289Door G Open Door G, and then remove the jam.
For staple jams, remove the paper from the accumulator. Remove the
staple cartridge, and then clear the staple jam.
8284–286 Door H Open Door H, and then remove the jam.
Door H is located between the finisher output bins.
9290–295 ADF cover Open the ADF cover, and then remove the jam.
Clearing jams110
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