Canon Lbp 5200 User Guide

							Installation Problems7-46
Troubleshooting
7
5Click [Hardware] ➞ [Device Manager], and then double-click 
[Universal Serial Bus controllers].
For Windows 98/Me: Open the [System Properties] dialog box, click the [Device 
Manager] tab, and then double-click [Universal Serial Bus controllers].
6Select [USB Printing Support], then select [Uninstall] in the 
[Action] menu.
On Windows 98 select [Canon LBP5200] and on Windows Me, select [Canon 
CAPT USB Device], and then click [Remove].
IMPORTANT
•You cannot install properly if the USB class driver is listed under [Other Devices]. 
Depending on your OS, select [Canon LBP5200], [Canon CAPT USB Printer] or 
[Unknown Device] and delete it.
 
						

							Installation Problems7-47
Troubleshooting
7
•Do not delete any other devices or device drivers. If you delete the wrong thing by 
mistake, Windows may not be able to startup properly.
•If the USB class driver is not installed properly, [USB Printing Support] (for 
Windows 2000/XP/Server 2003), [Canon CAPT USB Device] (for Windows Me), or 
[Canon LBP5200] (for Windows 98) is not displayed.
7When the [Confirm Device Removal] dialog box appears, click 
[OK].
8Click [Close].
[System Properties] closes.
9Disconnect the USB cable from the computer, then restart 
Windows.
After Windows restarts, reinstall the CAPT software. (See Installing the CAPT 
Software, on p. 3-5.)
Problems During Local Installation
When installing the printer driver from the CD-ROM, the printer is not recognized 
automatically even after the USB cable is connected.
Cause 1 The USB cable was already connected and the printer turned on before 
installing the printer driver.
Remedy Turn the printer off and disconnect the USB cable. Then, reconnect the USB 
cable again and turn the printer on.
Cause 2 The printer is turned off.
Remedy Turn the printer on.
 
						

							Installation Problems7-48
Troubleshooting
7
Cause 3 The USB cable is not connected properly.
Remedy Make sure that the printer and computer are connected with the USB cable 
properly.
Cause 4 An unsuitable USB cable is being used.
Remedy Use a USB cable that matches the USB interface on the printer. The USB 
interface on this printer is USB 2.0 High-Speed (Windows 2000/XP/Server 2003 
only), USB Full-Speed (USB 1.1 equivalent).
[Local printer attached to this computer]* cannot be selected in the [Add Printer Wizard] 
dialog box (Windows 2000/XP/Server 2003).
Cause Installation was performed by a user who is not a member of the Administrators 
group.
Remedy CAPT (Canon Advanced Printing Technology) software needs to be installed by 
a member of the Administrators group. Have a user with the correct permissions 
install the software.
*On Windows 2000, this becomes [Local Printer].
Problems sharing the printer
The print server to connect to cannot be found.
Cause 1 The print server has not been started up.
Remedy Start up the print server.
Cause 2 The printer is not configured as a shared printer.
Remedy Update the printer as a shared printer in the [Printer Properties] dialog box.
Cause 3 The user does not have permission to access the print server or printer.
Remedy Ask your network administrator to change the user permissions.
 
						

							Miscellaneous Problems7-49
Troubleshooting
7
Miscellaneous Problems
The LBP5200 does not function properly.
Cause 1 The LBP5200 is not configured as the default printer.
Remedy Set it to be the default printer.
Cause 2 The CAPT software may not be installed properly.
Remedy To check whether the CAPT software is installed correctly or not, try printing 
from an application. If this does not print correctly, try uninstalling and 
re-installing the CAPT software. (See Uninstalling the CAPT Software, on p. 
3-81, Installing the CAPT Software, on p. 3-5.)
CD-ROM Setup does not appear automatically.
Cause 1 The [Always Display when CD is Inserted] option is not selected in CD-ROM 
Setup.
Remedy Right-click on the CD-ROM drive in [My Computer] and select [Open] to start 
CD-ROM Setup manually. Select [Always Display when CD is Inserted].
Cause 2 [Auto Insert Notification] is not selected. (Windows 98/Me only)
Remedy Open the properties of the CD-ROM drive in [Device Manager] and select [Auto 
Insert Notification] in the [Settings] sheet.
 A File not found on CD-ROM error occurs when starting the CD-ROM Setup.
Cause The program is running from the hard disk.
Remedy Browse [CNAC3MNU.EXE] using the browse function of your computer, delete 
the CNAC3MNU.EXE file from the hard disk, and then start up CD-ROM Setup 
from the supplied CD-ROM LBP5200 User Software.
 
						

							Miscellaneous Problems7-50
Troubleshooting
7
 When you are using a shared printer from your computer, it takes a long time to update the 
status on the Printer Status Window.
Cause Your print server is installed with an operating system equipped with Windows 
Firewall, such as Windows XP Service Pack 2, and Windows Firewall is blocking 
communication with client computers.
Remedy Start the print server and clear the block from Windows Firewall that is blocking 
communication with the client computers. (See Windows Firewall, on p. 8-14.)
 
						

							CHAPTER
8-1
8Appendix
This chapter describes the specifications of the printer along with related terms, index, 
maintenance services, and the method for upgrading the software.
Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8-2
Hardware Specifications  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8-2
Software Specifications  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8-5
Dimensions of Each Part  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8-6
About Color Printing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8-7
The Three Primary Colors of Light and Color . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8-7
Method for Expressing Color . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8-8
About Color Printing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8-9
Achieving More Beautiful Color Printing. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8-10
NetSpot Device Installer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8-12
NetSpot Console. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8-13
Windows Firewall  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8-14
Configuring Windows Firewall to unblock communication with client computers . . . . . . . . . . .8-14
Configuring Windows Firewall to block communication with client computers . . . . . . . . . . . . .8-16
Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8-18
Location of the Serial Number  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8-23
 
						

							Specifications8-2
Appendix
8
Specifications
Hardware Specifications
Type Desktop Page Printer
Printing method Electrophoto Method (On-demand fixing)
Print speed
Plain paper (64 to 105 g/m
2)When printing A4 continuously
B&W 19 pages/min.
Color 4 pages/min.
*The printing speed drops in steps depending on the 
paper size, paper type, number of pages printed, and 
fixing mode settings. (This is a safety feature that 
prevents damage due to heat.)
Warm-up time 0 second (120 seconds or less when the printer is on)
First print timeBlack and White: Approx. 17.6 seconds
Color: Approx. 26.8 seconds
*Time from when print data is received.
Paper SizeMulti-purpose 
Tr a yA4, B5, A5, Legal, Letter, Executive, Envelope DL, 
Envelope COM10, Envelope C5, Envelope Monarch, 
Envelope B5, Index Card, Custom Paper Size (width 
76.2 to 215.9 mm, height 127.0 to 355.6 mm)
Paper capacity: Approx. 125 sheets (64 g/m
2)
Cassette 1
 (Optional)A4, B5, A5, Legal, Letter, Executive
Paper capacity: Approx. 250 sheets (64 g/m
2)
Finishing Face-down / Face-up
Output capacityOutput tray (face-down): Approx. 125 sheets (64 g/m
2)
Sub-output tray (face-up): 1 sheet
Noise
(Sound value released based 
on ISO9296)Audio Power Level
During standby: Background noise level
During operation: 6.8 B or less
Sound pressure level (Bystander position)
During operation: 54 dB [A] or less
Operating environment
(Printer unit only)Operating environment temperature: 
10 to 30
°C (50 to 86°F)
Humidity: 10 to 80% RH (no condensation)
Storage environment
(Printer unit only)Storing environment temperature: 0 to 35
°C (32 to 95°F)
Humidity: 35 to 85% RH (no condensation)
 
						

							Specifications8-3
Appendix
8
Host interfaceUSB interface
*Windows 98/Me: USB Full-Speed (USB1.1 equivalent)
*Windows 2000/XP/Server 2003: USB 2.0 Hi-Speed/
USB Full-Speed (USB1.1 equivalent)
User interface4 LED indicators
1 Operation key
Expansion Slot 1
Power Supply100 to 127 V (±10%) 50/60 Hz (± 2 Hz)
220 to 240 V (±10%) 50/60 Hz (± 2 Hz)
Power consumption
(20
°C or 68°F)100 to 127 V
Average during operation: Approx. 444 W*
1
Average during standby: Approx. 10.6 W*1
Maximum: 1188 W*2 or less
220 to 240 V
Average during operation: Approx. 405 W*
1
Average during standby: Approx. 13.7 W*1
Maximum: 1465 W*3 or less
*1The values are for when the printer is in a normal 
condition.
*
2Power consumption is 1198 W or less when all 
optional equipments are installed. However, the 
momentum peak when the printer is turned ON is 
excluded.
*
3Power consumption is 1475 W or less when all 
optional equipments are installed. However, the 
momentum peak when the printer is turned ON is 
excluded.
 
						

							Specifications8-4
Appendix
8
ConsumablesToner 
CartridgeCanon Genuine Toner Cartridge 701 Black
Printable pages: Approx. 5,000 pages*
*For A4 or Letter size paper at 5% page coverage 
using the factory default print density setting.
Canon Genuine Toner Cartridge 701 Yellow
Canon Genuine Toner Cartridge 701 Magenta
Canon Genuine Toner Cartridge 701 Cyan
Printable pages: Approx. 4,000 pages*
*For A4 or Letter size paper at 5% page coverage 
using the factory default print density setting.
Canon Genuine Toner Cartridge 701L Yellow
Canon Genuine Toner Cartridge 701L Magenta
Canon Genuine Toner Cartridge 701L Cyan
Printable pages: Approx. 2,000 pages*
*For A4 or Letter size paper at 5% page coverage 
using the factory default print density setting.
Drum 
CartridgeCanon Genuine Drum Cartridge 701
Printable pages:
Color Approx. 5,000 pages*
1
B&W Approx. 20,000 pages*2
*1For A4 or Letter size paper
*2Page counts are measured under Canon standard 
testing conditions, with continuous printing on A4 size 
plain paper. Depending on the intermittency of 
printing, paper types and paper sizes, the number of 
pages you can print may be half this number. (Printing 
intermittency refers to a constant fixed delay between 
prints. )
The following is a rough guide to drum cartridge 
lifetimes under intermittent printing:
For groups of 4 pages: Approx. 19,000 pages
For groups of 2 pages: Approx. 13,500 sheets
Fuser UnitCanon Genuine Fuser KIT UM-96
Printable pages: Approx. 50,000 pages*
*For A4 size paper
 
						

							Specifications8-5
Appendix
8Software Specifications
WeightMain Printer 
Unit and 
Included 
Par tsMain Printer Unit ............................... Approx. 17 kg*
Toner Cartridges (each) .................... Approx. 0.8 kg
Drum Cartridge ................................. Approx. 2.5 kg
Fuser Unit.......................................... Approx. 1.7 kg
*Excluding the toner and drum cartridges
Consumables 
and Optional 
AccessoriesToner Cartridge (Canon Genuine Parts) (each)
.......................................................... Approx. 0.8 kg*
1
Drum Cartridge (Canon Genuine Parts)
.......................................................... Approx. 2.5 kg*2
Fuser Unit (Canon Genuine Parts).... Approx. 1.7 kg*3
250-sheet Paper Feeder ................... Approx. 2.5 kg
*1When the toner cartridges are one of the following 
genuine Canon parts:
Toner Cartridge 701 Black
Toner Cartridge 701 Yellow
Toner Cartridge 701L Yellow
Toner Cartridge 701 Magenta
Toner Cartridge 701L Magenta
Toner Cartridge 701 Cyan
Toner Cartridge 701L Cyan
*
2When the drum cartridge is one of the following 
genuine Canon parts:
Drum Cartridge 701
*
3When the fuser unit is one of the following genuine 
Canon parts:
Fuser KIT UM-96
Printing software CAPT (Canon Advanced Printing Technology)
Printable areaNo printing within 5.0 mm of the top, bottom, left and right 
edges of the paper. (10 mm for envelopes).