Canon Lbp 5200 User Guide

							Installing the Network Board (AXIS 1611)6-16
Optional Accessories
6
4Insert the network board into the expansion slot.
Hold the metal panel portions of the network board and insert the board so that it 
is aligned with the guide rails inside the expansion slot.
IMPORTANT
•Do not touch any of the components, printed wiring, or connectors on the network 
board.
•Push the network board firmly until the printer connector on the network board is 
securely plugged into the connector inside the expansion slot.
5Attach the top and bottom parts of the network board using 
the 2 screws that you removed in Step 3.
 
						

							Installing the Network Board (AXIS 1611)6-17
Optional Accessories
6
6Connect the LAN cable.
Make sure to use a LAN cable that is compatible with the LAN socket on the 
network board as appropriate for the network you are using.
NOTE
A LAN cable is not supplied with the network board. If you are installing the network 
board to connect the printer to a network, you will need a category 5 twisted pair 
cable. Cables, hubs, etc. should be obtained separately as required.
7Connect the other end of the LAN cable to a hub.
8Connect the interface cables except for the USB cable, and 
connect the power cord.
9Plug the power plug into the AC power outlet.
10If necessary, connect the USB cable.
 
						

							Installing the Network Board (AXIS 1611)6-18
Optional Accessories
6
11Press the power switch to turn the printer on.
IMPORTANT
Refer to the users manual supplied with the AXIS 1611 if the board does not 
operate properly, or an error message appears in the Printer Status Window.
12Check that the Power lamp on the network board is on.
If the network board is not working properly, turn the printer off, and then check 
the LAN cable connection, hub operation, and network board installation.
Power Lamp
 
						

							Installing the Network Board (AXIS 1611)6-19
Optional Accessories
6
Removing the Network Board
Remove the network board using the following procedure. Prepare the protective 
plate for the expansion board slot that you removed when you installed the network 
board.
CAUTION
•Make sure that the printer is turned off and that all interface cables and power 
cord are disconnected from the printer before removing the network board. 
Attempting to remove the board with the power on may result in electrical 
shock.
•Take care when you are handling the network board. Do not touch the corners or 
sharp areas of the network board as may cause personal injury.
1Press the power switch to turn the printer off, remove the USB 
cable, and disconnect the power plug from the power outlet.
2Remove all the interface cables and the power cord from the 
printer.
3Remove the 2 screws and remove the network board.
Store the network board in the protective bag that it came in.
IMPORTANT
•Do not touch any of the components, printed wiring, or connectors on the network 
board.
•The screws that were removed are used to attach the protective plate.
4Attach the protective plate to the expansion slot and secure it 
with the screws.
5Connect the interface cables except for the USB cable, and 
connect the power cord.
6Plug the power plug into the AC power outlet.
7Connect the USB cable.
 
						

							Installing the Network Board (AXIS 1611)6-20
Optional Accessories
6
 
						

							CHAPTER
7-1
7Troubleshooting
This chapter describes the solutions to problems such as a paper jams and poor printing 
quality.
Troubleshooting Map  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-2
Alarm Indicator . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7-3
Paper Jams . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-4
Paper Jam Inside the Printer  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7-6
Paper Jam Behind the Printer  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7-13
Paper Jam in the Drum Cartridge  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7-26
Service Call  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7-28
Print Quality Problems  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-30
When Nothing is Printed . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-40
Installation Problems  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-41
Problems During Local Installation. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7-47
Problems sharing the printer  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7-48
Miscellaneous Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-49
 
						

							Troubleshooting Map7-2
Troubleshooting
7
Troubleshooting Map
If any problem occurs while you are using the printer, follow the flow chart shown 
below to check the source of the problem.
The toner density is set too thin➞Specifying the Print Quality 
(p.4-56)
The toner is running out➞Chapter 5: Replacing Toner 
Cartridges (p.5-7)
The printer is not connected to the computer➞Chapter 1: Connecting to a Computer (p.1-13)
Follow the direction in the 
message displayed in the 
Printer Status Window
➞Chapter 4: Printer Status Window 
(p.4-72)
The power cord is not connected
The power switch is turned off
➞Chapter 1: Turning the Printer On and Off 
(p.1-11)
The Alarm lamp is on or flashing➞Chapter 7: Alarm Indicator (p.7-3)
The installation environment is bad➞Getting Started Guide
Other problems➞Chapter 7: Print Quality Problems 
(p.7-30)Paper problems➞Chapter 7: Paper Problems 
(p.7-38)
The printer driver is not installed 
correctly
➞Chapter 7: Installation Problems (p.7-41)
The printer driver is not installed 
correctly
➞Chapter 7: Installation Problems (p.7-41)
Cannot print
The printing 
quality is low
An error is 
displayed in the Printer 
Status Window
Cannot use 
the printer driverYes
No
 
						

							Alarm Indicator7-3
Troubleshooting
7
Alarm Indicator
If a problem occurs in the printer, the Alarm indicator (red) lights up or blinks.
When the Alarm lamp is on, a service error is occurring. In this case, refer to 
Service Call, on p. 7-28.
If the Alarm lamp is blinking, follow the directions displayed in the Printer Status 
Window.
 
						

							Paper Jams7-4
Troubleshooting
7
Paper Jams
The following messages are displayed in the Printer Status Window when a paper 
jam occurs during printing.
Remove the jammed paper according to the displayed message.
WARNING
There is a high-voltage unit inside this product. When you are clearing paper 
jams or inspecting the interior of the printer, make sure that a necklace, 
bracelet, or other metallic object does not touch the inside of the printer. Doing 
so may cause an electrical shock.
MessageProcedure for Clearing the Paper Jam
Paper Jam inside Printer Paper Jam Inside the Printer, on p. 7-6
Paper Jam behind Printer Paper Jam Behind the Printer, on p. 7-13
 
						

							Paper Jams7-5
Troubleshooting
7
CAUTION
•Never touch the electrical contacts or gears inside the top cover. Doing so may 
cause an electrical shock or personal injury.
•Be careful to avoid staining your clothes or hands with toner while you are 
clearing a paper jam. If you get any toner on your hands or clothes, wash it off 
immediately with cold water. Do not rinse with hot water, as this can fix the 
toner, creating a stain that cannot be removed.
•When you are clearing jammed paper from inside the printer, remove the paper 
gently so that toner that is on the jammed paper does not spray out of the 
printer. This could lead to toner getting in your eyes or mouth. If toner gets into 
your eyes or mouth, wash it out immediately with cold water and consult a 
doctor.
•When removing jammed paper, take care not to cut your hands with the edges 
of the paper.
IMPORTANT
•You can clear jammed paper with the printer power left on. If you turn the power off, the 
current printer data will be lost. If you turn the printer off to clear a paper jam from the 
back of the printer, the current printer data will be lost.
•If you tug too hard on jammed paper, the paper can tear and the internal components 
may be damaged. When you are pull out jammed paper, pull it out in the correct direction 
depending on the location.
•If paper is torn, be sure to find and remove any remaining pieces of paper.
•If you clear the jammed paper without opening the top cover, the error message may not 
clear. In this case, open and close the top cover once.