Blackberry Bold Series 9900 9930 User Guide

							Browser shortcutsTo use browser shortcuts, you might need to turn on shortcuts in the browser options. Depending on the typing input language
that you are using, some shortcuts might not be available.
Insert a full stop (.) in the web address fieldPress the  Space key.Insert a slash mark (/) in the web address fieldPress the  Shift key and the  Space key.Stop loading a web pagePress the  Escape key.Close the browserPress and hold the  Escape key.
On a web page
Quickly switch between tabsPress WZoom in to a web pagePress IZoom out from a web pagePress OGo to the start pagePress GReturn to the home pagePress HOpen the bookmark listPress KAdd a bookmarkPress AView a list of web pages that you have visited
recentlyPress  YRefresh a web pagePress RFind text on a web pagePress F. To find the next instance of the text, press  V.Open the browser optionsPress  S
Move around a web page
Move up a screenPress the  Shift key and the  Space key.Move down a screenPress the  Space key.Move to the top of a web pagePress TMove to the bottom of a web pagePress B
Related information
Turn on browser shortcuts, 162
User GuideTips and shortcuts49 
						

							Calendar shortcutsDepending on the typing input language that you are using, some shortcuts might not be available.
For shortcuts to work in Day view, press the 
 key >  Options . Click Calendar Display and Actions . Clear the Enable Quick
Entry  check box.
Schedule an appointmentPress  CChange to Agenda viewPress AChange to Day viewPress DChange to Week viewPress WChange to Month viewPress MMove to the next week, month or day in Agenda viewPress the  Space key.Move to the previous week, month or day in Agenda viewPress the  Shift key and the  Space key.Move to the current datePress TMove to a specific datePress G
Search shortcuts
Depending on the typing input language that you're using, some shortcuts might not be available.
Search for an item on your BlackBerry® smartphoneStart typing on the home screen.Search for text in a messagePress  SSearch for text in a file or an attachmentPress FSearch for text on a web pagePress FSearch for text in a presentationPress F
Note:  You can change what happens when you type on the home screen.
To search for text in a presentation, you must view the presentation in text view or in text and slide view.
User GuideTips and shortcuts50 
						

							Map shortcutsDepending on the typing input language that you are using, some shortcuts might not be available.
Zoom in to a mapPress  IZoom out from a mapPress OMove to the next direction on a routePress NMove to the previous direction on a routePress P
Troubleshooting: Shortcuts
I can't use a shortcut Try the following actions:
• Depending on the typing input language that you're using, some shortcuts might not be available. Try changing the typing input language.
• If media shortcuts aren't working, verify that you have turned on audio and video shortcuts in the Media options.
Related information
Change the language, 209
Turn on or turn off audio and video shortcuts, 133
User GuideTips and shortcuts51 
						

							Phone
How to: Phone Phone at a glance
Phone icons These icons appear at the top of the Home screen and in the Phone application.
Missed callReceived callPlaced callVoice mail message
Phone basics
Find your phone numberDo one of the following: •To view your active phone number, from the Home screen, press the 
 key.Your phone number appears at the top
of the screen.
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							• If you have multiple phone numbers associated with your BlackBerry® smartphone, to view a list of your phonenumbers, from the Home screen, press the 
 key.Click the phone number at the top of the screen. If your wireless
service plan supports text messaging, the first phone number in the list is the phone number that you use to send and receive text messages.
Related information
About multiple phone numbers, 63
My phone number appears as Unknown in the Phone application, 69
Make a call1. Do one of the following: •If your BlackBerry® smartphone is unlocked, press the 
 key.
• If your smartphone is locked and you don't want to unlock it, press the 
 key >  Place Call .
2. Type a phone number or contact name. 3. Press the 
 key.
To end the call, press the 
 key.
Related information
Add a pause or a wait to a phone number, 183
Available voice commands, 71
Turn on or turn off dialling from the lock screen, 64 Sort phone numbers or contacts on the phone screen, 64
I can't make or receive calls, 34
Answer or end a callPress the 
 key.
To end a call, press the 
 key.
Related information
Change your ringtone, notifiers or reminders, 31
I can't make or receive calls, 34
Answer a second callDepending on your wireless service provider and wireless network, this feature might not be supported.
During a call, press the 
 key.
• To answer the incoming call and place the current call on hold, click  Answer - Hold Current.
• To answer the incoming call and end the current call, click  Answer - Drop Current.
To return to the first call, press the 
 key >  Swap or Flash .
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							Change your ringtone, notifiers or reminders
In addition to changing the tone, you can also change options for notifcation during calls, volume, LED and vibration.
1. On the Home screen, click the  Sound and Alert Profiles icon.
2. Click  Change Sounds and Alerts  > Sounds for Selected Profile .
• To change your ringtone , click  Phone.
• To change notifiers or reminders, click to expand a section. Click an option.
3. In the  Ringtone, Notifier Tone  or Reminder Tone  field, do one of the following:
• Click a tone.
• To use a song that is on your BlackBerry® smartphone or on a media card, click  All Music. Find and click a song.
• To use a voice note that you recorded, click  All Voice Notes. Find and click a voice note.
• To use a preloaded alert, click  All Alerts. Find and click an alert.
4. Press the 
 key >  Save.
Related information
Add or delete a custom profile, 157
Add or delete a contact alert, 33
I can't change the number of times that my smartphone rings, 69
Mute a callDuring a call, press the  Mute key on the right side of your smartphone.
To turn off mute, press the  Mute key again.
Place a call on hold If your BlackBerry® smartphone is connected to a CDMA network, you can't place a call on hold.
During a call, press the 
 key >  Hold.
To resume a call, press the 
 key >  Resume .
Turn on the speakerphone During a call, press the 
 key >  Activate Speakerphone .
Do not hold your BlackBerry® smartphone near your ear while you use the speakerphone. Hearing damage can occur. For more information, see the  Safety and Product Information  booklet for your smartphone.
To turn off the speakerphone, press the 
 key >  Activate Handset .
Dial an extension
1. Press the  X key.
2. Type the extension number.
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							Dial using numbers or letters
When you type a letter in a phone number, your BlackBerry® smartphone dials the number that's associated with the letter on
a conventional phone keypad.
• To type a number, press a number key.
• To type a letter, press and hold the  Alt key. Press the letter key.
Switch applications during a call
During a call, press the 
 key >  Switch Application .
Note:  If you switch to a different application and you want to end the call, press the 
 key.
About using a headset
You can purchase an optional headset to use with your BlackBerry® smartphone.
If you use a headset, you can use a headset button to answer or end a call, or to turn on or turn off mute during a call.
Depending on your smartphone model, you might be able to use a headset button to make a call using a voice command.
Depending on your headset, you might also be able to use a headset button to pause, resume, skip or adjust the volume ofaudio or video files.
For more information about using the headset, see the documentation that came with your headset.
Emergency calls About emergency calls and Emergency Callback Mode
If you're outside a wireless coverage area and the 
 indicator appears at the top of the screen, you can call only
emergency numbers. Your BlackBerry® smartphone is designed to allow emergency calls even when your smartphone is
locked. Depending on your smartphone model and the wireless network that your smartphone is connected to, your
smartphone is also designed to allow emergency calls when the SIM card isn't inserted. If the connection to the wireless
network is turned off when you initiate an emergency call, your smartphone is designed to connect to the wireless network
automatically. You can make emergency calls by typing only official emergency access numbers (for example, 999).
Note:  You should not rely on any wireless smartphone for essential communications, including medical emergencies.
Emergency numbers may vary by location and emergency calls may be blocked or impeded by network, environmental or interference issues.
If your smartphone is connected to a CDMA network, when you end an emergency call, your smartphone enters Emergency
Callback Mode. This mode allows the operator to call you back or find your approximate location. Depending on your wireless service provider, Emergency Callback Mode is active for 5 minutes or until you make a non-emergency call. In Emergency
Callback Mode, you can't send and receive messages or browse webpages.
If your smartphone supports GPS and you make an emergency call, an emergency operator might be able to use GPStechnology to find your approximate location.
User GuidePhone55 
						

							Related information
About GPS technology,  0
Make an emergency callDo one of the following: • If your keyboard or BlackBerry® smartphone is unlocked, from the Home screen, press the 
 key. Type the
emergency number. Press the 
 key.
• If your smartphone is locked with a password, press the 
 key >  Emergency . Press the  key.
• If your keyboard is locked, press the  Lock key on the top of your smartphone. Press the 
 key. Type the emergency
number. Press the 
 key.
Volume Adjust the volume
• To increase the volume, press the  Volume Up key on the right-hand side of your BlackBerry® smartphone.
• To decrease the volume, press the  Volume Down key on the right-hand side of your smartphone.
• To mute the volume, press the  Mute key on the right-hand side of your smartphone. To turn off mute, press the  Mute key
again. If you press the  Mute key during a call, your smartphone mutes the call so that you can hear others on the call, but
they can't hear you.
Related information
Mute a call, 54
Amplify the volume using the audio boost feature, 132
Improve sound quality for media files, 133
Change the default volume for calls
You can increase or decrease the default volume for calls. The higher you set the volume percentage, the louder the volume is. 1. From the Home screen, press the 
 key.
2. Press the 
 key >  Options  > In-call Settings .
3. Change the  Default Call Volume  field.
4. Press the 
 key >  Save.
Improve sound quality during a call You can't change sound quality when you are using a Bluetooth® enabled headset.
1.  During a call, press the 
 key >  Enhance Call Audio .
2. Select a Boost Bass or Boost Treble option.
Improve sound quality for all calls
You can't change sound quality when you are using a Bluetooth® enabled headset. 1. From the Home screen, press the 
 key.
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							2.  Press the  key > Options  > In-call Settings > Audio Enhancement .
3. Change the  Enhance Handset Call Audio  field or Enhance Headset Call Audio  field.
4. Press the 
 key >  Save.
Speed dial Set up speed dial for a contact1. From the Home screen, press the 
 key.
2. Press the 
 key >  View > Speed Dial List .
3. In the  Speed Dial Numbers  list, click an unassigned key.
4. Click a contact.
5. If necessary, click a phone number for the contact.
To make a call using speed dial, from the Phone application, the Home screen, a message or a message list, press and hold the
key that you assigned to the contact.
Change the contact that is assigned to a speed dial key
1. From the Home screen, press the 
 key.
2. Press the 
 key >  View > Speed Dial List .
3. Highlight a contact or phone number.
4. Press the 
 key.
• To change the contact that is assigned to a speed dial key, click  Edit. Click a new contact.
• To assign the contact to a different speed dial key, click  Move. In the  Speed Dial Numbers  list, click a new speed dial
key.
• To delete the contact from the  Speed Dial Numbers list, click Delete.
Call waiting, call forwarding and call blocking Turn on or turn off call waitingTo perform this task, your wireless service provider must set up your SIM card or BlackBerry® smartphone for this service.
1. From the Home screen, press the 
 key.
2.  Press the 
 key >  Options  > Call Waiting .
3. Select or clear the  Enabled check box.
4. Press the 
 key >  Save.
About call forwarding Depending on your wireless service provider, one or more call forwarding phone numbers might already be available on your
SIM card or BlackBerry® smartphone. You might not be able to change or delete these phone numbers or add new ones.
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							For more information, contact your wireless service provider.
Forward or stop forwarding calls To perform this task, your wireless service provider must set up your SIM card or BlackBerry® smartphone for this service.
1. From the Home screen, press the 
 key.
2. Press the 
 key >  Options  > Call Forwarding .
• To forward all calls to a call forwarding number, change the  Forward Calls field to Always. Change the  Forward All Calls
field to a call forwarding number.
• To forward unanswered calls only, change the  Forward Calls field to Conditional . Change the  If Busy, If No Reply  and If
Not Reachable  fields to a call forwarding number.
3. Press the 
 key >  Save.
Your call forwarding settings apply to all subsequent incoming calls, until you change your settings again. To stop forwarding calls, change the  Forward Calls field to Never.
Add, change or delete a call forwarding number
To perform this task, your wireless service provider must set up your SIM card or BlackBerry® smartphone for this service.
1. From the Home screen, press the 
 key.
2.  Press the 
 key >  Options  > Call Forwarding .
3.  Press the 
 key.
• To add a call forwarding number, click  New Number. Type a phone number. Press the 
 key on the keyboard.
• To change a call forwarding number, click  Edit Numbers. Highlight a phone number. Press the 
 key > Edit. Select
an existing contact, create a new contact or select Use Once to type a phone number, and Press the 
 key on the
keyboard.
• To delete a call forwarding number, click  Edit Numbers. Highlight a phone number. Press the [BlackBerry menu icon]
key. Click  Delete.
4.  Press the 
 key >  Close.
About call blocking The blocked calling feature allows you to block all incoming calls or block incoming calls only when roaming. You can also block
all outgoing calls and all outgoing international calls, or you can block outgoing international calls only when roaming.
To use the blocked calling feature, your BlackBerry® smartphone must use a SIM card, and your wireless service provider must
set up your SIM card for this service and provide you with a call blocking password. Depending on your wireless service
provider and wireless network, this feature might not be supported.
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