Blackberry Bold Series 9900 9930 User Guide

							3. Type the password.
4. Press the 
 key on the keyboard.
5.  Press the 
 key >  Open Attachment  or Download Attachment  > Yes .
View tracked changes in a document
In a document, press the 
 key >  Show Changes .
To hide tracked changes, press the 
 key >  Hide Changes .
View the table of contents in a document
Depending on the document type, you might not be able to view the table of contents.
In a document, press the 
 key >  Table of Contents .
To move to a specific heading, click a heading. Click  Jump.
Move around a spreadsheet In a spreadsheet, press the 
 key.
• To move to a specific cell, click  Go to Cell. Type the cell co-ordinates. Press the 
 key on the keyboard.
• To switch worksheets, click  Next Sheet or Prev Sheet .
• To view a list of worksheets, click  Table of Contents.
• To move to a specific worksheet, click  Table of Contents. Click a worksheet. Click  View.
View the content of a cell
In a spreadsheet, click a spreadsheet cell.
Change the size of a column
In a spreadsheet, do one of the following: • To change the size of a column, click the column label. Click a size.
• To view all the text in a column, click the column label. Click  Fit.
• To change the size of all the columns in the spreadsheet, click the unmarked column label in the upper-left corner of the spreadsheet. Click a size.
• To change the column size for all spreadsheets, press the 
 key >  Options . Change the  Column Width  field. Press
the 
 key >  Save.
Set display options for a spreadsheet
1.  In a spreadsheet, press the 
 key >  Options .
• To view the gridlines in the spreadsheet, change the  Show Gridlines field to Yes.
• To label spreadsheet rows with numbers and columns with letters, change the  Display Labels field to Yes.
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							2.Press the  key >  Save.
Move around pages in a multipage .tif file In a multipage .tif file, press the 
 key.
• To view a list of pages in a multipage .tif file, click  Table of Contents.
• To move to a specific page in a multipage .tif file, click  Table of Contents. Click a page. Click  View.
• To switch pages in a multipage .tif file, click  Next Page or Prev Page .
Switch presentation views
In a presentation, press the 
 key.
• To view text only, click  View Text.
• To view text and slides, click  View Both.
To view the presentation in its original format, click  View Slides.
Switch slides In a presentation, press the 
 key >  Next Slide  or Prev Slide .
Rotate or zoom in to or out from a slide When viewing a presentation in slide view, press the 
 key.
• To rotate a slide, click  Rotate.
• To zoom in to or zoom out from a slide, click  Zoom In or Zoom Out .
• To zoom back to the original slide size, press the 
 key >  Fit to Screen .
Save a slide
1.  When viewing a presentation in slide view, press the 
 key >  Save Slide .
2. Enter a file name and highlight the folder that you want to save the file in.
3. Click  Save.
Troubleshooting: Files A message, attachment or Google Mail conversation is cut short or doesn'tappear
Try the following actions:
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							• Wait for a short period of time. Your BlackBerry® smartphone receives long messages and attachments in sections.• If "More available" appears at the end of the message or attachment, press the 
 key >  More  or More All .
• If part of a Google Mail™ conversation doesn't appear, press the 
 key >  More of Conversation .
• If you're downloading an attachment, cancel the download and wait for a short period of time. Try downloading the attachment again.
Related information
Receive only the first section of long email messages, 89 Receive only the first section of long email messages, 89
A skipped content bar appears in a document More content is available for you to download to your BlackBerry® smartphone.
1. To download the content, click the skipped content bar. 2. Click  More.
A question mark appears on a slide A question mark appears on a slide if your BlackBerry® smartphone has not downloaded the slide.
1. To download the slide, highlight the slide. 2. Press the 
 key >  Retrieve .
User GuideFiles and attachments131 
						

							Media
How to: Media Play a media file 1. On the Home screen, click the  Media icon.
2. Click a media type.
3. If necessary, click a category.
4. Click a media file.
5. If the media controls do not appear at the bottom of the screen, click the trackpad. • To play a media file, click the 
 icon.
• To pause a media file, click the 
 icon.
• To stop a media file, click the 
 icon.
• To move to the next media file, click the 
 icon.
• To move to the previous media file or the beginning of the media file that is currently playing, click the 
 icon.
• To fast-forward or rewind a media file, click the progress bar. On the trackpad, slide your finger to the right or left. Click the progress bar again.
Adjust the volume • To increase the volume, press the  Volume Up key on the right-hand side of your BlackBerry® smartphone.
• To decrease the volume, press the  Volume Down key on the right-hand side of your smartphone.
• To mute the volume, press the  Mute key on the right-hand side of your smartphone. To turn off mute, press the  Mute key
again. If you press the  Mute key during a call, your smartphone mutes the call so that you can hear others on the call, but
they can't hear you.
Related information
Mute a call, 54
Amplify the volume using the audio boost feature, 132
Improve sound quality for media files, 133
Amplify the volume using the audio boost feature The audio boost feature allows you to amplify the volume more than the normal volume settings allow for songs, ringtones andvideos.
1. On the Home screen, click the  Media icon.
2. Press the 
 key >  Media Options .
3. Select the  Audio Boost check box.
4. Read the warning on the screen and if you want to proceed, click  Yes.
5. Press the 
 key >  Save.
User GuideMedia132 
						

							Improve sound quality for media filesDepending on your BlackBerry® smartphone model, this feature might not be supported. To improve sound quality for mediafiles, you must be using stereo headphones with your smartphone.
1. On the Home screen, click the  Media icon.
2.  Press the 
 key >  Media Options .
3. Change the  Headset Equaliser  field.
4. Press the 
 key >  Save.
Turn on or turn off audio and video shortcuts By default, your BlackBerry® smartphone uses the Volume and Mute keys as shortcuts to play, pause and skip audio and videofiles.
1. On the Home screen, click the  Media icon.
2. Press the 
 key >  Media Options .
3. Select or clear the  Allow Mute and Volume keys to control play, pause and skip  check box.
4. Press the 
 key >  Save.
Related information
I can't use a shortcut, 51
Sort media files 1. Do one of the following: • To sort videos, on the Home screen, click the  Media icon >  Videos icon.
• To sort pictures, on the Home screen, click the  Media icon >  Pictures  icon > Picture Library  folder.
• To sort voice notes, on the Home screen or in the  Applications folder, click the  Voice Notes icon.
2.  Press the 
 key >  Sort by .
3. Click a sorting option.
Copy, move, rename or delete a file 1. Do one of the following: • On the Home screen or in a folder, click the  Files icon.
• On the Home screen, click the  Media icon. Press the 
 key > Explore .
2. Find and highlight a file. 3. Press the 
 key.
• To copy a file, click  Copy. Navigate to a location. Click  Paste.
• To move a file, click  Cut. Navigate to a location. Click  Paste.
• To rename a file, click  Rename. Type a name for the file. Click  Save.
• To delete a file, click  Delete.
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							View properties for a fileYou can view the size, author, publication date and other properties of a file.
1. On the Home screen or in a folder, click the  Media icon or  Files icon.
2. Find and highlight a file.
3.  Press the 
 key >  Properties .
Related information
Hide a file or folder, 128
View a hidden file or folder, 128
Change the amount of time before the media player screen closes If you pause or stop a media file for a certain period of time, the media player screen closes to optimise the performance of
your BlackBerry® smartphone.
1. On the Home screen, click the  Media icon.
2. Press the 
 key >  Media Options .
3. Change the  Close Media Player When Inactive  field.
Turn off media card support When you turn off media card support, your BlackBerry® smartphone can't access the files that are on your media card. Thismight be useful if you want to make sure that your files are saved to your smartphone's built-in media storage rather than your
media card.
1. On the Home screen or in a folder, click the  Options icon.
2. Click  Device > Storage .
3. Clear the  Media Card Support  check box.
4. Press the 
 key >  Save.
About transferring and synchronising media files You can connect your BlackBerry® smartphone to your computer to transfer and synchronise files between your smartphone
and your computer using a USB cable or you can use Bluetooth® technology to send media files to, or receive media files from,
a Bluetooth-enabled device.
When you connect your smartphone to your computer using a USB cable, the USB option that appears in the dialog box on the screen allows you to drag most files from a folder on your computer to a folder on your smartphone or media card. The media
option in the dialog box allows you to transfer media files that are protected with DRM to and from your smartphone. Both options allow you to use the BlackBerry® Desktop Software to transfer files to and from your smartphone.
If you want to manage and preserve the information or the encryption that is associated with your media files when you
transfer files between your smartphone and your computer, use the media option in the BlackBerry Desktop Software. To download the BlackBerry Desktop Software, from your computer, visit  www.blackberry.com/desktop and select the
appropriate option for your computer.
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							Transfer a file from your computer to your smartphone using yoursmartphone as a USB memory drive You must use the BlackBerry® Desktop Software to manage and preserve the information or the encryption that is associated
with your media files when you transfer files between your BlackBerry smartphone and your computer.
1. Connect your smartphone to your computer using a USB cable.
2. Do one of the following: • If you want to transfer most types of files, in the dialog box that appears on your smartphone, select the USB option.• If you want to transfer media files that are protected with DRM, in the dialog box that appears on your smartphone, select the media transfer option.
3. If necessary, type a password. Your smartphone appears as a drive on your computer.
4. Drag a file from a location on your computer to a folder on your smartphone.
To view the transferred file on your smartphone, disconnect your smartphone from your computer and find the file.
Related information
Transfer your media files from your computer to your smartphone using the BlackBerry Desktop Software, 135
Transfer your media files from your computer to your smartphone using the BlackBerry Desktop Software With the BlackBerry® Desktop Software, you can synchronise media files, including iTunes playlists and Windows Media®
Player playlists, to your BlackBerry smartphone. To download the BlackBerry Desktop Software, from your computer, visit www.blackberry.com/desktop  and select the appropriate option for your computer.
1. Connect your smartphone to your computer. 2. On your smartphone, in the dialog box that appears, select any of the file transfer options.3. On your computer, open the BlackBerry Desktop Software.4. Click the media transfer option that best suits what you want to do.
For more information about synchronising media files, see the Help in the BlackBerry Desktop Software.
Related information
Transfer a file from your computer to your smartphone using your smartphone as a USB memory drive, 21
Send a file The type of file that you're trying to send, the email account that you use and the applications that you have installed on yourBlackBerry® smartphone determine the method you can use to send a file. You can select and send multiple picture files at one time. You can only send media files that you have added to your smartphone. For more information, contact your wireless
service provider or administrator.
1. On the Home screen or in a folder, click the  Media icon or  Files icon.
2. Find and highlight a file.
3. Press the 
 key >  Send.
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							4. Click a message type.
5. If necessary, turn on Bluetooth® technology and choose a device or pair with a device.
Related information
I can't attach a file to a text message, 104
Receive a media file using Bluetooth technology To perform this task, you must turn on Bluetooth® technology.
When a media file is sent to your BlackBerry® smartphone using Bluetooth technology, a dialog box appears on the screen.
1. In the  Accept connection request  dialog box, click Yes.
2. In the  Do you want to receive the incoming data  dialog box, click Yes.
Your smartphone stores each received file in the folder that matches each file’s type.
Related information
Turn on or turn off Bluetooth technology, 252
Turn on or turn off Bluetooth technology, 252
Supported audio and video file formats Depending on your BlackBerry® smartphone model and wireless service provider, some media file formats might not be
supported.TypeFile formatAudio• AAC
• AMR
• FLAC
• MP3
• M4A
• OGG
• WMA
• WAVVideo• 3GP
• 3GP2
• AVI
• ASF
• MP4
• MOV
• WMVUser GuideMedia136 
						

							Music
How to: Music Shuffle or repeat songs1. On the Home screen, click the  Media icon >  Music icon.
2. Do one of the following: • To shuffle and play all of your songs, click  Shuffle Songs.
• To shuffle all the songs by an artist, or in an album, genre or playlist, find and highlight one of these categories. Press
the 
 key >  Shuffle .
• To repeat the song, playlist, album or artist that is currently playing, press the 
 key >  Repeat  > Current Song ,
Playlist , Album , or All Songs .
To stop shuffling songs, press the 
 key >  Shuffle . To stop repeating songs, press the  key > Repeat  > Off .
Create a standard or an automatic playlist You create a standard playlist by manually adding songs that are on your BlackBerry® device memory or media card. You create
an automatic playlist by specifying criteria for artists, albums or genres of music. The songs that meet all of the criteria are automatically added to the playlist.
1. On the Home screen, click the  Media icon >  Music icon.
2. Click  Playlists > New Playlist .
• To create a standard playlist, click  Standard Playlist. Type a name for the playlist. Click  Add Songs. Click a song.
• To create an automatic playlist, click  Automatic Playlist. Type a name for the playlist. Click the plus sign (+) to add
criteria for artists, albums or genres.
3. Press the 
 key >  Save.
Add the song that is playing to a playlist
1.  When playing a song, press the 
 key >  Add To Playlist .
2. Click a playlist.
Move or delete a song in a playlist 1. On the Home screen, click the  Media icon >  Music icon.
2. Click  Playlists.
3. Click a standard playlist.
4. Highlight a song.
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							•To change the location of the song in the playlist, press the  key >  Move. Navigate to a new location. Press the
 key >  Complete Move .
• To delete the song from the playlist, press the 
 key >  Remove  > OK .
5. Press the 
 key >  Save.
Rename or delete a playlist 1. On the Home screen, click the  Media icon >  Music icon.
2. Click  Playlists.
3. Highlight a playlist.
4. Press the 
 key.
• To rename the playlist, click  Rename. Type a name for the playlist. Click  OK.
• To delete the playlist, click  Delete.
Troubleshooting: Music Some features aren't available on my smartphone
The availability of certain features on your BlackBerry® smartphone might be affected by items such as your smartphone model
and wireless service plan.
Depending on your messaging service plan, some features or options might not be available in the message options on the
Email Preferences screen.
If your email account uses a BlackBerry® Enterprise Server, your organisation might not have set up some features or might prevent you from using some features or options. If your administrator has set an option for you, a lock indicator appears
beside the option field.
For more information about the features that are available on your smartphone, contact your wireless service provider or administrator, or visit  www.blackberry.com/go/devices .
Related information
Feature availability, 18
I can't save media filesYour BlackBerry® smartphone or media card might not have enough available storage space to store media files.
Try the following actions:
• If you're trying to save a media file to your smartphone, delete old data or messages from your smartphone. • If you're trying to save a media file on your media card, delete old media files.
• In the camera options, verify that the  Image Size field isn't set to  Large. Large pictures use more storage space than smaller
pictures.
• In the video camera options, verify that the  Video Format field is set to a smaller format. Large videos use more storage
space than smaller videos.
User GuideMedia138