Blackberry Bold Series 9900 9930 User Guide
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View a different contact list 1. On the Home screen, click the Contacts icon. 2. Press the key > Select Contact List . 3. Click a contact list. Change the default contact list 1. On the Home screen or in a folder, click the Options icon. 2. Click Device > Advanced System Settings > Default Services . 3. Change the Contact List (SYNC) field. 4. Press the key > Save. Contact list options Turn off the prompt that appears before you delete items You can turn off the prompt that appears before you delete messages, call logs, contacts, calendar entries, tasks, memos or passwords. 1. On the Home screen, click the application icon for an application that prompts you before you delete items. 2. Press the key > Options . 3. If necessary, click General Options. 4. Clear the Confirm Delete check box. 5. Press the key > Save. Change the display options for contacts You can change how your contacts appear in all applications, including the phone, message list, contact list and calendar.1. On the Home screen or in a folder, click the Options icon. 2. Click Typing and Input > Language . 3. Change the Global Name Display field. 4. Press the key > Save. View the number of contacts stored on your smartphone 1. On the Home screen, click the Contacts icon. 2. Press the key > Options . 3. Click a contact list. The Number of Entries field displays the number of contacts that are stored in the contact list. Sort contacts or tasks 1. On the Home screen or in the Applications folder, click the Contacts icon or Tasks icon. User GuideContacts189
2.Press the key > Options . 3. If necessary, click General Options. 4. Change the Sort By field. 5. Press the key > Save. Troubleshooting: Contacts Contact list field data isn't appearing on my computer You can only synchronise the data in a custom contact list field with a text field in the email application on your computer. For example, you can't add a contact's birthday to a custom contact list field on your BlackBerry® smartphone and synchronise it with the email application on your computer, because the birthday field is a date field in the email application on your computer. Related information Create a custom contact field, 183 My contact pictures keep changing The contact pictures in applications (for example, in the contacts application), might change if you set more than one application on your BlackBerry® smartphone to replace contact pictures. Depending on how often or how many of your contact pictures are being replaced by other applications, you might experience increased data charges. To stop contact pictures from changing, you must change the options in each application that is replacing your contact pictures. User GuideContacts190
Clock How to: Clock Set the date and time 1. On the Home screen or in the Applications folder, click the Clock icon. 2. Press the key > Set Time . • To get the date and time from the wireless network automatically, change the Update Time field to Automatic . Note that you must be connected to the wireless network. • To set the date and time manually, change the Update Time field to Manual. Click the Set Time or Set Date field. Change the time or date. Click OK. 3. Do any of the following: • To receive a prompt when your BlackBerry® smartphone detects a new time zone, change the Auto Update Time Zone field to Prompt . • To have your smartphone update the time zone automatically when it detects a new time zone, change the Auto Update Time Zone field to On. 4. Press the key > Save. Related information The time on my smartphone is not correct, 194 Display a second time zone on the clock You can show two times zones on the clock. For example, if you travel to a different time zone, you can display the time in yourcurrent location and the time in your home time zone. 1. On the Home screen or in the Applications folder, click the Clock icon. 2. Press the key > Options . 3. Change the Home Time Zone field. 4. Press the key > Save. Related information The time on my smartphone is not correct, 194 Change the clock face You can set a different clock face for the clock, stopwatch and timer. 1. On the Home screen or in the Applications folder, click the Clock icon. 2. Press the key > Options . 3. Change the Clock Face field, Stopwatch Face field or Timer Face field. User GuideClock191
4.Press the key > Save. Change what appears on the screen when your smartphone is charging 1. On the Home screen or in the Applications folder, click the Clock icon. 2. Press the key > Options . 3. Change the When Charging field. 4. Press the key > Save. Turn on the alarm 1. On the Home screen or in the Applications folder, click the Clock icon. 2. Press the key > Set Alarm . 3. On the trackpad, slide your finger up or down to highlight On or Weekdays and time. 4. Click the trackpad. At the bottom of the Home screen, a clock indicator appears. To set additional alarms or to set alarms for certain days of the week, you can schedule alarms through the Calendarapplication. Related information Turn off your smartphone, 267 Set an alarm in the calendar, 175 Silence the alarm • If snooze is not turned on, click Dismiss. • If snooze is turned on, click Snooze or Dismiss. Change alarm notification options 1. On the Home screen or in the Applications folder, click the Clock icon. 2. Press the key > Options . 3. In the Alarm section, change the Alarm Tone field, Volume field, Snooze Time field and Vibration field. 4. Press the key > Save. Set options for bedside clock mode 1. On the Home screen or in the Applications folder, click the Clock icon. 2. Press the key > Options . 3. In the Bedside Mode section, do any of the following: • To receive a flashing LED notification when bedside clock mode is turned on, clear the Disable LED check box. User GuideClock192
• To turn off the connection to the wireless network, so that your BlackBerry® smartphone doesn't receive phone calls ormessages when bedside clock mode is turned on, select the Disable Radio check box. • To turn off screen dimming when bedside clock mode is turned on, clear the Dim Screen check box. 4. Press the key > Save. Turn on bedside clock mode You can set options for bedside clock mode so that you can view the clock without being interrupted by incoming calls ormessages. 1. On the Home screen or in the Applications folder, click the Clock icon. 2. Press the key > Enter Bedside Mode . To turn off bedside clock mode, press the key. Use the stopwatch 1. On the Home screen or in the Applications folder, click the Clock icon. 2. Press the key > Stopwatch . 3. Click the start/stop icon. • To record lap times, click the lap icon. • To stop timing, click the start/stop icon again. • To send the results in a message, press the key > Send Results . Click a message type. Use the timer 1. On the Home screen or in the Applications folder, click the Clock icon. 2. Press the key > Timer. 3. Press the key > Set Timer . 4. Set the time. 5. Click OK. • To start or stop the timer, click the start/stop icon. • To reset the timer, click the reset icon. The timer continues to count down after you exit the Clock application. Change timer notification options 1. On the Home screen or in the Applications folder, click the Clock icon. 2. Press the key > Options . 3. In the Countdown Timer section, change the Timer Tone, Volume or Vibration fields. 4. Press the key > Save. User GuideClock193
Troubleshooting: ClockThe time on my smartphone is not correct 1. On the Home screen or in the Applications folder, click the Clock icon. 2. Press the key > Set Time . 3. Try one of the following actions: •If the Update Time field is set to Automatic, press the key > Update Time . • If you have travelled to a different time zone, set the Time Zone field to display the correct time zone. • If you are in a region that has recently made changes to daylight saving time or has switched to a different time zone, you might need to update the time zone data on your BlackBerry® smartphone. To update the time zone data, press the key > Get Time Zone Updates . For this feature to be supported, your wireless service plan must include data services (such as email messages or browser service). If your email account uses a BlackBerry® Enterprise Server, you might not be able update your time zone data. For more information, contact your administrator. Related information Display a second time zone on the clock, 191 Set the date and time, 191 User GuideClock194
Tasks and memos Create a task or memo You can create tasks in the Tasks application or Calendar application, and you can make any of your tasks visible in thecalendar. 1. On the Home screen, click the Calendar icon, or in the Applications folder, click the Tasks icon or MemoPad icon. • To create a task in the Calendar application, press the key > New. Type the task title and fill in the details, such as the due date and recurrence. • To create a task in the Tasks application, click Add Task. Type the task title and fill in the details, such as the due date and recurrence. • To create a memo, click New Memo. Type a title and the memo. 2. Press the key > Save. Send a task or memo 1. On the Home screen or in the Applications folder, click the Tasks icon or MemoPad icon. 2. Highlight a task or memo. 3. Press the key > Forward As . 4. Click a message type. Change or delete a task or memo On the Home screen or in the Applications folder, click the Tasks icon or MemoPad icon. • To change the task or memo, click it. Change the task or memo information. Press the key > Save. • To delete the task or memo, highlight it. Press the key > Delete . Change the status of a task 1. On the Home screen or in the Applications folder, click the Tasks icon. 2. Highlight a task. 3. Press the key. • To mark the task as complete or in progress, click Mark Completed or Mark in Progress. • To mark the task as deferred, in progress or waiting, click Open. Change the Status field. Press the key > Save. User GuideTasks and memos195
Hide completed tasks1. On the Home screen or in the Applications folder, click the Tasks icon. 2. Press the key > Hide Completed . Show tasks in the calendar 1. On the Home screen, click the Calendar icon. 2. Press the key > Options > Calendar Display and Actions . 3. Select the Show Tasks check box. 4. Press the key > Save. Synchronising tasks and memos About synchronisation and reconciliation The wireless data synchronisation feature is designed to synchronise organiser data (contacts, calendar entries, tasks andmemos) between your BlackBerry® smartphone and the email application on your computer over the wireless network. The wireless email reconciliation feature is designed to reconcile email between your smartphone and the email application on your computer over the wireless network. When you file or delete email messages on your smartphone, these email messagesshould be filed or deleted in the email application on your computer. Likewise, any changes that you make to email messagesin the email application on your computer should be reflected on your smartphone. In rare cases, if your smartphone doesn't recognise fields in a contact, calendar entry or email account, some data or email can't be synchronised or reconciled. If wireless data synchronisation isn't available on your smartphone or if you turned off this feature, you can use the BlackBerry® Desktop Software to synchronise your organiser data. For more information, see the Help in the BlackBerry Desktop Software. Research In Motion recommends that you regularly create and save a back-up file on your computer, especially before you update any software. Maintaining a current back-up file on your computer might allow you to recover smartphone data if your smartphone is lost, stolen or corrupted by an unforeseen issue. User GuideTasks and memos196
Synchronise organiser data over the wireless networkResearch In Motion recommends that you regularly create and save a back-up file on your computer, especially before youupdate any software. Maintaining a current back-up file on your computer might allow you to recover smartphone data if yoursmartphone is lost, stolen or corrupted by an unforeseen issue. 1. In the Contacts application, Calendar application, Tasks application or MemoPad, press the key > Options . 2. If necessary, click a calendar account or contact list. 3. Select the Wireless Synchronisation check box. 4. Press the key > Save. If you use the BlackBerry® Internet Service, you must use the BlackBerry® Desktop Software to synchronise calendar data. For more information, see the Help in the BlackBerry Desktop Software. Related information Some characters in calendar entries don't appear correctly after synchronisation, 181 About synchronisation conflicts, 84 About backing up and restoring smartphone data If you have installed the BlackBerry® Desktop Software on your computer, you can back up and restore most of your BlackBerrysmartphone data, including messages, organiser data, fonts, saved searches and browser bookmarks using the BlackBerry Desktop Software. For more information, see the Help in the BlackBerry Desktop Software. If you haven't saved anything on your media card, you can back up and restore most of your smartphone data using your media card. If your email account uses a BlackBerry® Enterprise Server, you might be able to restore synchronised organiser data to your smartphone over the wireless network. To restore synchronised organiser data over the wireless network, you must have an activation password. For more information, contact your administrator. Research In Motion recommends that you regularly create and save a back-up file on your computer, especially before you update any software. Maintaining a current back-up file on your computer might allow you to recover smartphone data if your smartphone is lost, stolen or corrupted by an unforeseen issue. About synchronisation conflicts A synchronisation conflict occurs when you change the same email or organiser data item on your BlackBerry® smartphone and in the email application on your computer. If you reconcile your email using wireless email reconciliation, on your smartphone, you can set whether the email on your smartphone or the email on your computer takes precedence when an email reconciliation conflict occurs. If you synchronise your organiser data using wireless data synchronisation, the organiser data on your computer takes precedence over the organiser data on your smartphone when a data synchronisation conflict occurs. User GuideTasks and memos197
Research In Motion recommends that you regularly create and save a back-up file on your computer, especially before you update any software. Maintaining a current back-up file on your computer might allow you to recover smartphone data if your smartphone is lost, stolen or corrupted by an unforeseen issue. Related information Some characters in calendar entries don't appear correctly after synchronisation, 181 Synchronise organiser data over the wireless network, 174 Manage data synchronisation conflicts You can change how conflicts that occur during organiser data synchronisation are resolved by turning off wireless data synchronisation, changing conflict resolution options and synchronising organiser data using the synchronisation tool of the BlackBerry® Desktop Software. For more information about managing conflicts that occur during organiser data synchronisation, see the Help in the BlackBerry Desktop Software. About categories You can create categories to group your contacts, tasks and memos. You can also narrow the contacts, tasks and memos thatappear based on categories. Category names are not case sensitive. More than one category can apply to a contact, task or memo. If you use IBM® Lotus Notes®, you can apply more than one category to a task on your BlackBerry® smartphone, but only one category synchronises with the task in Lotus Notes. Categories are shared between the contact list, the task list and the memo list and changes that you make in one application are made in all applications. Categorise a contact, task or memo 1. When you are creating or changing a contact, task or memo, press the key > Categories . 2. Select the check box beside a category. 3. Press the key > Save. To remove a category from a contact, task or memo, clear the check box beside the category. Create a category for contacts, tasks or memos You can create categories to organise items in the Contacts application, Tasks application and MemoPad. 1. On the Home screen or in the Applications folder, click the Contacts icon, Tasks icon or MemoPad icon. 2. Press the key > Filter. 3. Press the key > New. User GuideTasks and memos198