Blackberry Bold Series 9900 9930 User Guide

							PermissionDescriptionBluetoothSet whether third-party applications can use Bluetooth® connections.PhoneSet whether third-party applications can make calls or access call logs.Location DataSet whether third-party applications can use your GPS location information.Server NetworkSet whether third-party applications can access the Internet or your organisation's intranetusing your organisation's network.InternetSet whether third-party applications can access the Internet through your wireless serviceprovider (for example, using a direct Internet connection or WAP gateway).Wi-Fi (if supported)Set whether third-party applications can use Wi-Fi® connections.Near Field CommunicationSet whether third-party applications can use NFC connections.
About using Wi-Fi with VPN and software tokens
If you have a Wi-Fi® enabled BlackBerry® smartphone and if your organisation uses a VPN to control access to its network, you
might be able to log in to the VPN and access your organisation's network using a Wi-Fi network. If you have a Wi-Fi® enabled
smartphone, you might also need a software token to connect to your organisation's network using a Wi-Fi network.
Wireless coverage indicatorsIndicators in the top right-hand corner of the Home screen display the wireless coverage level for the area in which you areusing your BlackBerry® smartphone. For more information about wireless coverage areas, contact your wireless service
provider.
IndicatorDescriptionProvides information about the strength of the wireless signal. Three or more bars
indicate a strong signal. A reduced signal display might indicate increased power
output from your smartphone as it attempts to connect to a weak signal.3G , 4G , H+ , EDGE, GPRS, NXTL,
MIKE or NTWKYou are connected to a mobile network and you can access features such as email
messaging and Internet browsing. If you do not see one of the indicators, you might be in an area of reduced wireless coverage where some features are not available
(you might only be able to make a phone call or send and receive text messages).You can call only emergency numbers.You are in an area with no wireless coverage.The connection to the mobile network is turned off.User GuideManage Connections249 
						

							IndicatorDescriptionYou are connected to a Wi-Fi® network and you can access  BlackBerry services such
as email messaging and Internet browsing over the Wi-Fi connection.Your Wi-Fi connection is turned on, but you are not connected to a Wi-Fi network, or you are connected to a Wi-Fi network, but you cannot access  BlackBerry services
such as email messaging and Internet browsing over the Wi-Fi connection.Your Bluetooth® connection is turned on, and you are connected to a Bluetooth
enabled device.Your Bluetooth connection is turned on, but you are not connected to a Bluetooth
enabled device.Your NFC connection is turned on.
Related information
About emergency calls and Emergency Callback Mode, 55
Troubleshooting: Wi-Fi technology
I can't connect to a Wi-Fi networkDepending on your BlackBerry® smartphone model, the Wi-Fi® feature might not be supported.
Try the following actions:
• Verify that you've turned on the connection to the Wi-Fi network.
• Verify that you're in a Wi-Fi coverage area. If you're connecting to a home network, see if other wireless devices are able to connect. If you're connecting to an enterprise Wi-Fi network or a hotspot, talk to your administrator or an employee at thehotspot.
• Verify that the time on your smartphone is synchronised with the network time. If the times are different, it could prevent your smartphone from connecting (for example, if connecting to the network requires you to have a certificate on yoursmartphone and the certificate has an expiration date).
• If the Wi-Fi network doesn't appear in the Set Up Wi-Fi application, it might be hidden. If you know the network name, try connecting to the Wi-Fi network manually.
• In the Set Up Wi-Fi application, verify that the options for the Wi-Fi network are correct. To find out what options to use, for a home network, refer to the information that came with your router; for an enterprise Wi-Fi network, talk to your
administrator; for a public hotspot, refer to any information provided for the hotspot or talk to an employee at the hotspot
who might have details about how to connect.
• If you switched Wi-Fi networks manually, switch to another Wi-Fi network or set your smartphone to scan for available Wi- Fi networks.
• If your email account uses a BlackBerry® Enterprise Server, your smartphone might prevent you from connecting to certain wireless access points. For more information, contact your administrator.
User GuideManage Connections250 
						

							• If you're using the Push Button Set-up method, verify that the access point is enabled with Wi-Fi Protected Setup™, andthat it has been set to send its profile. Verify that another device isn't also attempting to connect at the same time, and
that not more than one access point within range is in this mode. For more information, see the information that came
with your router.
• If you use PEAP, EAP-TLS, EAP-FAST, EAP-TTLS or EAP-SIM to connect to a Wi-Fi network, verify that you installed the root certificate for the certificate authority server that created the certificate for the authentication server. The certificate mustbe transferred to your smartphone before you can connect to the network. For more information, talk to your administrator.
• If you use EAP-TLS to connect to a Wi-Fi network, verify that you added your authentication certificate to your smartphone. The certificate must be transferred to your smartphone before you can connect to the network. For more
information, talk to your administrator.
Related information
Turn on or turn off a network connection, 238
Connect to a Wi-Fi network, 244
Connect to a Wi-Fi network manually, 245
Turn on or turn off a network connection, 238User GuideManage Connections251 
						

							Bluetooth technology
How to: Bluetooth technology About Bluetooth Bluetooth® technology is designed to establish a wireless connection between your BlackBerry® smartphone and a Bluetoothenabled device, such as a hands-free car kit or a wireless headset.
Before you can connect your BlackBerry smartphone to a Bluetooth enabled device, you must first turn on Bluetooth
technology on both devices and then pair the devices. Pairing establishes a relationship between the devices and usually needs
to be done only once.
After you pair the devices, you can connect the devices when the Bluetooth enabled device is within range of your BlackBerry smartphone (a typical range is approximately 10 metres). For best results, keep your BlackBerry smartphone within direct lineof sight of the Bluetooth enabled device. For example, if your BlackBerry smartphone is on the right side of your body, wear a
Bluetooth enabled headset in your right ear.
When you turn on Bluetooth technology or when you connect your BlackBerry smartphone to another Bluetooth enabled device, Bluetooth status indicators appear at the top of the Home screen.
Turn on or turn off Bluetooth technology If you try to perform an action using Bluetooth® technology, you may be prompted to turn on Bluetooth technology. In somecases, such as when using NFC technology, your BlackBerry® smartphone will turn on Bluetooth technology automatically.
On the Home screen, click the connections area at the top of the screen or click the  Manage Connections icon.
• To turn on Bluetooth technology, select the Bluetooth check box. • To turn off Bluetooth technology, clear the Bluetooth check box.
Pair with a Bluetooth enabled device You must pair your BlackBerry® smartphone with a Bluetooth® enabled device before you can connect to it. For more
information about preparing the Bluetooth enabled device for pairing, see the documentation that came with the Bluetooth
enabled device.
1. On the Home screen, click the connections area at the top of the screen or click the  Manage Connections icon.
2. Click  Networks and Connections  > Bluetooth Connections  > Add New Device  > Search .
3. Click a Bluetooth enabled device.
4. If necessary, do one of the following:User GuideBluetooth technology252 
						

							• If the Bluetooth enabled device does not have a keyboard (for example, a wireless headset), on your BlackBerrysmartphone, type the pairing passkey that either appears on the Bluetooth enabled device or is provided in thedocumentation that came with the Bluetooth enabled device. The passkey is most often a numeric or alphanumericcode.
• If the Bluetooth enabled device has a keyboard (for example, a laptop), type a pairing passkey of your choice on both devices.
Related information
Turn on or turn off Bluetooth technology, 252
I can't pair with a Bluetooth enabled device, 37
My list of paired Bluetooth devices doesn't appear, 259
I can't share contacts with a paired Bluetooth enabled device, 260
Connect to or disconnect from a paired Bluetooth enabled device To perform this task, Bluetooth® technology must be turned on and your BlackBerry® smartphone must be paired with theBluetooth enabled device.
Your BlackBerry smartphone might attempt to connect to a Bluetooth enabled device automatically when Bluetooth
technology is turned on and the devices are within range. Your BlackBerry smartphone will usually stay connected to a paired
Bluetooth enabled device, such as a car kit or headset, until you disconnect the devices.
1. On the Home screen, click the connections area at the top of the screen or click the  Manage Connections icon.
2. Click  Networks and Connections  > Bluetooth Connections .
3. Highlight a Bluetooth enabled device. • To connect to a Bluetooth enabled device, press the 
 key >  Connect . If necessary, verify that the same number
appears in the dialogue boxes on both paired devices.
• To disconnect from a paired Bluetooth enabled device, highlight the device. Press the 
 key >  Disconnect .
Related information
Turn on or turn off Bluetooth technology, 252
I can't pair with a Bluetooth enabled device, 37
Switch to a paired Bluetooth enabled device during a call To perform this task, you must turn on Bluetooth® technology.
During a call, press the 
 key >  Activate  .
Related information
Turn on or turn off Bluetooth technology, 252
Share contacts with a paired Bluetooth enabled car kit 1. On the Home screen, click the connections area at the top of the screen or click the  Manage Connections icon.
2. Click  Networks and Connections  > Bluetooth Connections .
3. Highlight a Bluetooth® enabled car kit.
User GuideBluetooth technology253 
						

							4.  Press the  key > Transfer Contacts .
Related information
I can't share contacts with a paired Bluetooth enabled device, 260
I lose my connection with a Bluetooth enabled car kit, 259
Receive a media file using Bluetooth technology To perform this task, you must turn on Bluetooth® technology.When a media file is sent to your BlackBerry® smartphone using Bluetooth technology, a dialog box appears on the screen.
1. In the  Accept connection request  dialog box, click Yes.
2. In the  Do you want to receive the incoming data  dialog box, click Yes.
Your smartphone stores each received file in the folder that matches each file’s type.
Related information
Turn on or turn off Bluetooth technology, 252
Turn on or turn off Bluetooth technology, 252
Send a file The type of file that you're trying to send, the email account that you use and the applications that you have installed on yourBlackBerry® smartphone determine the method you can use to send a file. You can select and send multiple picture files at one
time. You can only send media files that you have added to your smartphone. For more information, contact your wireless
service provider or administrator.
1. On the Home screen or in a folder, click the  Media icon or  Files icon.
2. Find and highlight a file.
3. Press the 
 key >  Send.
4. Click a message type.
5. If necessary, turn on Bluetooth® technology and choose a device or pair with a device.
Related information
I can't attach a file to a text message, 104
Send and receive a contact card using Bluetooth technology You can send and receive contact cards directly through the Contacts application using Bluetooth® technology.
1. On the Home screen, click the  Contacts icon.
2. Click a contact.
3.  Press the 
 key >  Send Contact Card  > Send Using Bluetooth .
To receive a contact card, in the  Do you want to receive the incoming data  dialog box that appears on the receiving device's
screen, click  Yes.
User GuideBluetooth technology254 
						

							Rename a paired Bluetooth enabled device1. On the Home screen, click the connections area at the top of the screen or click the  Manage Connections icon.
2. Click  Networks and Connections  > Bluetooth Connections .
3. Highlight a paired Bluetooth® enabled device.
4.  Press the 
 key >  Device Properties .
5. In the  Device Name  field, change the name for the Bluetooth enabled device.
6. Press the 
 key >  Save.
Delete a paired Bluetooth enabled device To perform this task, you must first disconnect your BlackBerry® smartphone from the Bluetooth® enabled device.
1. On the Home screen, click the connections area at the top of the screen or click the  Manage Connections icon.
2. Click  Networks and Connections  > Bluetooth Connections .
3. Highlight a paired Bluetooth® enabled device.
4.  Press the 
 key >  Delete Device .
Make your smartphone discoverable If you make your BlackBerry® smartphone discoverable, other Bluetooth® enabled devices can detect your smartphone.
1. On the Home screen, click the connections area at the top of the screen or click the  Manage Connections icon.
2. Click  Networks and Connections  > Bluetooth Connections .
3. Set the  Discoverable  field to 2 Minutes .
After 2 minutes, the  Discoverable field switches to  No automatically.
Related information
I can't pair with a Bluetooth enabled device, 37
Bluetooth technology options
Bluetooth profilesDepending on your BlackBerry® smartphone model and wireless network, some profiles might not be supported.
OptionDescriptionAudio Source (A2DP)This profile allows you to output audio from your  BlackBerry smartphone to Bluetooth® enabled devices
that support stereo audio such as stereo headsets, speakers and car kits.A/V Remote Control
(AVRCP)This profile allows you to use the buttons on a Bluetooth enabled headset to perform actions such as adjusting the volume or playing the next or previous media file on your BlackBerry smartphone.User GuideBluetooth technology255 
						

							OptionDescriptionData TransferThis service allows you to connect your BlackBerry smartphone to Bluetooth enabled devices that
support the transfer of data such as media files.Desktop
ConnectivityThis service allows you to connect your  BlackBerry smartphone to a Bluetooth enabled computer that
is running BlackBerry® Desktop Software so that you can synchronise your organiser data.Dial-Up Networking
(DUN)This profile allows you to use your BlackBerry smartphone as a modem when it is connected to a
Bluetooth enabled computer.Hands-free (HFP)This profile allows you to connect your  BlackBerry smartphone to Bluetooth enabled headsets and car
kits that support the Hands-free profile.Headset (HSP)This profile allows you to connect your BlackBerry smartphone to Bluetooth enabled headsets that
support the Headset profile.Message Access
Profile (MAP)This profile allows you to use a Bluetooth enabled car kit with your BlackBerry smartphone to notify
you of new messages. This profile can also help you read, delete, browse, compose and send messages.Serial Port ProfileThis profile allows you to connect your BlackBerry smartphone to Bluetooth enabled devices that
support desktop connectivity, wireless bypass and data transfer.SIM AccessIf your BlackBerry smartphone uses a SIM card, this profile allows you to use a Bluetooth enabled car
kit to control the SIM card on your  BlackBerry smartphone so that you can make and receive calls using
the car kit. When you use this feature, data services (browser service, email messaging, PIN messaging and MMS messaging) are not available on your smartphone and phone services are accessible onlythrough the car kit. Before you can use this feature, you might need to enter a 16-digit alphanumeric
code, generated by the car kit, on your BlackBerry smartphone.Wireless BypassThis service allows you to connect your  BlackBerry smartphone to a Bluetooth enabled computer that
is running the BlackBerry Desktop Software so that you can send and receive email messages and
synchronise your organiser data without using a connection to the wireless network. To use this service,
your email account must use a BlackBerry® Enterprise Server.
Turn off a Bluetooth profile
1. On the Home screen, click the connections area at the top of the screen or click the  Manage Connections icon.
2. Click  Networks and Connections  > Bluetooth Connections .
3. Press the 
 key >  Options .
4. In the  Services section, clear the check box beside one or more Bluetooth® profiles.
5. Press the 
 key >  Save.
Related information
Bluetooth profiles, 255
User GuideBluetooth technology256 
						

							Prevent your smartphone from making contacts available to other Bluetooth enabled devices
1. On the Home screen, click the connections area at the top of the screen or click the  Manage Connections icon.
2. Click  Networks and Connections  > Bluetooth Connections .
3. Press the 
 key >  Options .
4. Change the  Contacts Transfer  field.
5. Press the 
 key >  Save.
To allow your BlackBerry® smartphone to make contacts available to other Bluetooth® enabled devices again, change the Contacts Transfer  field to All.
Restrict outgoing calls
1. On the Home screen, click the connections area at the top of the screen or click the  Manage Connections icon.
2. Click  Networks and Connections  > Bluetooth Connections .
3. Press the 
 key >  Options .
4. Set the  Allow outgoing calls  field to Never or If Unlocked .
5. Press the 
 key >  Save.
Change the pairing name for your BlackBerry smartphone 1. On the Home screen, click the connections area at the top of the screen or click the  Manage Connections icon.
2. Click  Networks and Connections  > Bluetooth Connections .
3. Press the 
 key >  Options .
4. In the  Device Name  field, type a name for your BlackBerry® smartphone.
5. Press the 
 key >  Save.
Turn off Bluetooth connection notification 1. On the Home screen, click the connections area at the top of the screen or click the  Manage Connections icon.
2. Click  Networks and Connections  > Bluetooth Connections .
3. Press the 
 key >  Options .
4. Clear the  LED Connection Indicator  check box.
5. Press the 
 key >  Save.
To turn on Bluetooth® connection notification again, select the  LED Connection Indicator check box.
Turn off the prompt that appears when connecting or pairing
1. On the Home screen, click the connections area at the top of the screen or click the  Manage Connections icon.
2. Click  Networks and Connections  > Bluetooth Connections .
3. Highlight a paired Bluetooth® enabled device.
4.  Press the 
 key >  Device Properties .
User GuideBluetooth technology257 
						

							5. Set the Trusted field to  Yes.
6. Press the 
 key >  Save.
To turn on the prompt again, set the  Trusted field to  Prompt.
Set the message types that your Bluetooth enabled car kit notifies you of To perform this task, your Bluetooth® enabled car kit must support the Message Access Profile (MAP).For more information about using Bluetooth technology with your car, see the documentation that came with your car kit.
1. On the Home screen, click the connections area at the top of the screen or click the  Manage Connections icon.
2. Click  Networks and Connections  > Bluetooth Connections .
3.  Press the 
 key >  MAP Options .
4. Select the check box beside one or more message types.
Encrypt data that you send or receive using Bluetooth technology
To perform this task, the paired Bluetooth® enabled device must support data encryption.
1. On the Home screen, click the connections area at the top of the screen or click the  Manage Connections icon.
2. Click  Networks and Connections  > Bluetooth Connections .
3. Press the 
 key >  Options .
4. Select the  Encryption check box.
5. Press the 
 key >  Save.
Turn off automatic reconnection to Bluetooth enabled devices By default, when you turn on your BlackBerry® smartphone, your smartphone attempts to connect to the last Bluetooth®
enabled device that you used.
1. On the Home screen, click the connections area at the top of the screen or click the  Manage Connections icon.
2. Click  Networks and Connections  > Bluetooth Connections .
3. Press the 
 key >  Options .
4. Clear the  Connect on Power Up  check box.
5. Press the 
 key >  Save.
Troubleshooting: Bluetooth technology
I can't pair with a Bluetooth enabled device Try the following actions:
User GuideBluetooth technology258