Blackberry 9788 Smartphone 6 0 User Guide
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Synchronize organizer data over the wireless network, 168 Some characters in calendar entries do not appear correctly after synchronization, 172 Manage email reconciliation conflicts You can set the On Conflicts option for each email address that is associated with your BlackBerry® device. 1.On the Home screen, click the Messages icon. 2.Press the key > Options > Email Reconciliation. 3.If the Message Services field appears, set this field to the appropriate email account. 4.Change the On Conflicts field. 5.Press the key > Save. PIN messages About PIN messages A PIN uniquely identifies BlackBerry® devices and BlackBerry enabled devices on the wireless network. If you have a contact who uses a BlackBerry device or a BlackBerry enabled device and you know that contact's PIN, you can send them PIN messages. PIN messages are not routed through your email account. When your PIN message is delivered to the recipient, in a message inbox, a D appears with a check mark beside the PIN message. Find your PIN Do one of the following: •On the Home screen or in a folder, click the Options icon. Click Device > Device and Status Information. •In a message, type mypin followed by a space. Composing and sending PIN messages Compose and send a PIN message 1.On the Home screen, click the Messages icon. 2.Press the key > Compose Other > Compose PIN. 3.In the To field, do one of the following: •Type a PIN. Press the key on the keyboard. •If you have a PIN saved for a contact that is in your contact list, type the contact name. Press the key on the keyboard. 4.Type a message. User GuideMessages79
5.Press the key > Send. Related information Personal distribution lists, 178 I can't send messages, 110 I can't send messages, 110 Resend a message You cannot change a text message before you resend it. In a sent message, press the key. •To change the message, click Edit. Change the message. Press the key > Send. •To change the recipients, click Edit. Highlight a contact. Press the key > Change Address. Click a new contact. Press the key > Send. •To resend the message without changing it, click Resend. Related information I can't send messages, 110 Reply to or forward an email or PIN message In a message, press the key. •To reply to a message, click Reply or Reply to All. •To forward a message, click Forward or Forward As. Related information I can't send messages, 110 Check spelling You can check spelling in messages, calendar entries, tasks, or memos that you create. 1.Press the key > Check Spelling. 2.Do any of the following: •To accept the suggested spelling, click a word in the list that appears. •To ignore the suggested spelling, press the key. •To ignore all instances of the suggested spelling, press the key > Ignore All. •To add the word to the custom dictionary, press the key > Add To Dictionary. •To stop checking spelling, press the key > Cancel Spell Check. Save a draft of a message When you are composing a message, press the key > Save Draft. User GuideMessages80
Attach a contact card to a message You can attach a contact card to an email, a PIN message, or a text message. 1.When you are composing a message, press the key > Attach > Contact. 2.Find and highlight a contact. 3.Press the key > Continue. Related information I can't attach a file to a text message, 113 Stop displaying PIN messages in red 1.On the Home screen, click the Messages icon. 2.Press the key > Options > Message Display and Actions. 3.In the Actions section, clear the Display PIN Messages in Red checkbox. 4.Press the key > Save. Blind carbon copy a contact You can blind carbon copy a contact in an email or a PIN message. When you are composing an email or a PIN message, press the key > Add Bcc. Create a link for a PIN You can create a link for a PIN in a message, calendar entry, task, or memo. If you click the link, you can send a PIN message. When you are typing text, type pin: and the PIN. Stop a message from sending You can stop a message from sending only if a clock icon appears beside the message. 1.On the Home screen, click the Messages icon. 2.Highlight the message. 3.Press the key > Delete. Viewing and replying to PIN messages Search for text in a message, in a file, or on a webpage To search for text in a presentation, you must view the presentation in text view or in text and slide view. 1.In a message, in a file, in an attachment, or on a webpage, press the key > Find or Find on Page. 2.Type the text. 3.Press the Enter key. To search for the next instance of the text, press the key > Find Next or Find Next on Page. User GuideMessages81
View an address instead of a display name In a message, press the key > Show Address. To view the display name again, press the key > Show Name. View filed messages 1.On the Home screen, click the Messages icon. 2.Press the key > View Folder. 3.Click a folder. Save a message Saved messages aren't deleted even if your BlackBerry® device is set to delete messages automatically after a certain period of time. On the Home screen, click the Messages icon. •To save an email or PIN message, highlight an email or PIN message. Press the key > Save. •To save a text message, open a conversation and highlight a text message. Press the key > Save Message. Delete a message On the Home screen, click the Messages icon. •To delete a message, highlight the message. Press the key > Delete. •To delete a saved message, press the key > View Saved Messages. Highlight the message. Press the key > Delete. If necessary, delete the message from your message inbox as well. •To delete a range of messages, highlight a message. Press and hold the Shift key. On the trackpad, slide your finger up or down. Release the Shift key. Press the key > Delete Messages. •To delete all messages prior to a certain date, highlight a date field. Press the key > Delete Prior > Delete. Note: Email messages that you delete using the Delete Prior menu item are not deleted from the email application on your computer during email reconciliation. Change how a message inbox displays messages 1.On the Home screen, click the Messages icon. 2.Press the key > Options > Message Display and Actions. •To change the order of the subject line and sender, change the Display Order field. •To change how messages are separated, change the Separators field. •To change how many messages can fit on the screen, change the Display Message Header On field. 3.Press the key > Save. User GuideMessages82
Hide sent messages from the message inbox 1.On the Home screen, click the Messages icon. 2.Press the key > Options > Message Display and Actions. 3.Select the Hide Sent Messages check box. 4.Press the key > Save. PIN message options Set how long your device stores messages 1.On the Home screen, click the Messages icon. 2.Press the key > Options > Message Display and Actions. 3.Change the Days To Keep Messages field. 4.Press the key > Save. Related information Some messages no longer appear on my device, 112 Open a new message automatically when you remove your device from your holster 1.On the Home screen, click the Messages icon. 2.Press the key > Options > Message Display and Actions. 3.Change the Auto Open Newest Message After Removing Device From Holster field. 4.Press the key > Save. Hide the new or unopened message indicator 1.On the Home screen, click the Messages icon. 2.Press the key > Options > Message Display and Actions. •To hide the new message indicator, clear the Display New Message Indicator check box. •To hide the unopened message indicator, change the Display Message Count field to None. 3.Press the key > Save. Turn off the prompt that appears before you delete a message 1.On the Home screen, click the Messages icon. 2.Press the key > Options > Message Display and Actions. 3.Clear the Confirm Delete check box. 4.Press the key > Save. User GuideMessages83
Turn off the prompt that appears when you mark messages as opened 1.On the Home screen, click the Messages icon. 2.Press the key > Options > Message Display and Actions. 3.Clear the Confirm Mark Prior Opened check box. 4.Press the key > Save. Text messages About text messages To send and receive text messages, your wireless service provider must set up your wireless service plan for text messaging. Depending on your wireless service provider, this feature might not be supported. Depending on the typing input language that you use to type your text messages, your messages might display to your recipients differently than you expect. Depending on your wireless service provider, you might also be able to send and receive the following media files in text messages: .jpg, .gif, .wbmp, .midi, .vcf (vCard®), .ics (iCalendar), .avi, .mpg, or .mov. If you have more than one phone number associated with your BlackBerry® device, your device sends text messages using the first phone number that appears in the My Number field in the Phone application. Composing and sending text messages Send a text message The number of recipients that you can send a text message to depends on your wireless service provider. 1.On the Home screen, click the Text Messages icon. 2.Press the key > Compose Text Message. 3.In the To field, do one of the following: •Type a contact name. • Press the key > Choose Contact. Click a contact. •Type a phone number that can receive text messages (including the country code and area code). For languages with non-Latin characters, press the Alt key to type numbers. Press the key on the keyboard. •If your BlackBerry® device is connected to a CDMA network, you can type an email address. 4.Type a message. 5.Press the key on the keyboard. Related information Personal distribution lists, 178 User GuideMessages84
I can't send messages, 110 I can't send messages, 110 Resend a message You cannot change a text message before you resend it. In a sent message, press the key. •To change the message, click Edit. Change the message. Press the key > Send. •To change the recipients, click Edit. Highlight a contact. Press the key > Change Address. Click a new contact. Press the key > Send. •To resend the message without changing it, click Resend. Related information I can't send messages, 110 Set whether pressing the Enter key sends text messages You can stop your text messages from being sent each time that you press the , which might prevent you from accidentally sending a message if you plan to include several lines of text. 1.On the Home screen, click the Text Messages icon. 2.Press the key > Options > Text Messaging. 3.In the General Text Messaging Options section, clear the Press Enter Key to Send check box. 4.Press the key > Save. Forward a text message You cannot forward text messages that contain content that is copyright protected. In a message, press the key > Forward or Forward As. Attach a media file, contact card, appointment, or location to a text message 1.When you are composing a text message, press the key > Attach. 2.Click one of the following menu items: •Picture •Video •Location •Audio •Voice Note •Contact •Appointment 3.Click a file. Related information I can't attach a file to a text message, 113 User GuideMessages85
Set the importance level for text messages that you send Depending on your wireless service provider, this option might not appear. 1.On the Home screen, click the Text Messages icon. 2.Press the key > Options. •To set the importance level for text messages, in the SMS Text section, change the Priority field. •To set the importance level for text messages with an attachment, in the MMS section, in the Message Filtering section, change the Importance field. 3.Press the key > Save. Request delivery notification or read notification for a text message 1.On the Home screen, click the Text Messages icon. 2.Press the key > Options. 3.In the MMS section, do one of the following: •To receive notification when the message is delivered to the recipient, select the Confirm Delivery check box. •To receive notification when the recipient opens the message, select the Confirm Read check box. 4.Press the key > Save. Stop a message from sending You can stop a message from sending only if a clock icon appears beside the message. 1.On the Home screen, click the Messages icon. 2.Highlight the message. 3.Press the key > Delete. Viewing and replying to text messages Search for text in a message, in a file, or on a webpage To search for text in a presentation, you must view the presentation in text view or in text and slide view. 1.In a message, in a file, in an attachment, or on a webpage, press the key > Find or Find on Page. 2.Type the text. 3.Press the Enter key. To search for the next instance of the text, press the key > Find Next or Find Next on Page. View filed messages 1.On the Home screen, click the Messages icon. 2.Press the key > View Folder. 3.Click a folder. User GuideMessages86
Delete a message On the Home screen, click the Messages icon. •To delete a message, highlight the message. Press the key > Delete. •To delete a saved message, press the key > View Saved Messages. Highlight the message. Press the key > Delete. If necessary, delete the message from your message inbox as well. •To delete a range of messages, highlight a message. Press and hold the Shift key. On the trackpad, slide your finger up or down. Release the Shift key. Press the key > Delete Messages. •To delete all messages prior to a certain date, highlight a date field. Press the key > Delete Prior > Delete. Note: Email messages that you delete using the Delete Prior menu item are not deleted from the email application on your computer during email reconciliation. Delete the history from a text message Do one of the following: •To delete an individual message from the history, highlight the message. Press the key > Delete Message. •To delete all the messages from the history and keep the chat open, when you are replying to a message, press the key > Clear Conversation. •To delete all the messages from the history and close the chat, in your list of text messages, highlight a message. Press the key > Delete. Save a media file from a text message 1.In a text message, open an attachment. 2.Press the key. 3.Click Save . 4.Click Save. Save a contact card from a message If you receive a contact card in a message, you can save it so that the contact information is added to your contact list. 1.In a message, highlight a contact card. 2.Press the key > View Attachment. 3.Press the key. 4.Click one of the following items: •Add to Contacts •Update Contact Related information A message, attachment, or Google Mail conversation is cut short or doesn't appear, 112 User GuideMessages87
Add an appointment to your calendar from a text message 1.In a text message, highlight an iCalendar attachment. 2.Press the key > View Appointment. 3.Press the key > Add To Calendar. Change how your text messages look 1.On the Home screen, click the Text Messages icon. 2.Press the key > Options. 3.In the General Text Messaging Options section, change the Conversation Style field. 4.Press the key > Save. Show names in the history of text messages 1.On the Home screen, click the Text Messages icon. 2.Press the key > Options. 3.In the General Text Messaging Options section, select the Show Names check box. 4.If you want to change your display name, beside the Display Name field, type a name. This name appears only in the history of your text messages, and not in messages that you send. 5.Press the key > Save. Change how a message inbox displays messages 1.On the Home screen, click the Messages icon. 2.Press the key > Options > Message Display and Actions. •To change the order of the subject line and sender, change the Display Order field. •To change how messages are separated, change the Separators field. •To change how many messages can fit on the screen, change the Display Message Header On field. 3.Press the key > Save. Options for text messages Stop receiving text messages when roaming 1.On the Home screen, click the Text Messages icon. 2.Press the key > Options. 3.In the MMS section, set the Multimedia Reception field and Automatic Retrieval field to Home Only. 4.Press the key > Save. Block text messages 1.On the Home screen, click the Text Messages icon. User GuideMessages88