Blackberry 9788 Smartphone 6 0 User Guide

							Maps
Map basics
View a location on a map
1.On the Home screen, click the Maps icon.
2.On a map, press the  key > Find Location.
3.Do one of the following:
•To search for a point of interest such as a business or landmark, in the Find a store, café, etc. field, type the information 
for the point of interest. Highlight the point of interest.
•To view a new location, in the Find an address field, type an address. Highlight the location.
•To view a location for a contact, in the Find a store, café, etc. field, type the contact name. Highlight the contact 
information.
•To view a bookmarked location, highlight the location in the bottom section of the screen.
4.Press the  key > View on Map
If you are viewing a location other than your current location, to get directions to this location from your current location, 
press the 
 key > Navigate to Here. Your device must have an internal GPS receiver or be paired with a Bluetooth enabled 
GPS receiver to perform this task.
View an address on a map using a link
When your BlackBerry® device recognizes an address in certain applications, such as instant messaging applications or the  MemoPad, your device underlines the address.
1.Highlight an underlined address.
2.Press the  key > View on Map.
Send a location
You can send a location as a message, for example, in an email message or instant message. The message that you send includes a link to the location so that the recipient can view the location on a map.
1.On the Home screen, click the Maps icon.
2.On a map, press the  key > Send Location.
3.Click a message type.
Get directions
1.On the Home screen, click the Maps icon.
2.Press the  key > Get Directions.
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							3.Do one of the following to specify a starting location:
•To specify your current location, if your BlackBerry® device has an internal GPS receiver or is paired with a Bluetooth® enabled GPS receiver, set the 
Start field to My Location.
•To specify the location that you are currently viewing on a map, set the Start field to Use center of map.
•To specify a new location by selecting the location on a map, set the Start field to Select from map. Click the location 
on the map.
•To specify a point of interest, such as a business or a landmark, set the Start field to Find Location. In Find a store, cafe, 
etc.
 field, type the information for the point of interest. Press the  key on the keyboard. Click a point of interest.
•To specify a contact's address, set the Start field to Find Location. In the Find a store, cafe, etc. field, type the contact's 
name. Click the contact.
•To specify a new location by typing the address, set the Start field to Find location. In the Find an address field, type 
the address. Press the 
 key on the keyboard. Click the location.
•To specify a bookmarked location, set the Start field to From Favorites. Click a bookmarked location.
4.Repeat step 3 to specify an ending location.
5.To change the route options, click Route Options. Select or clear the check box beside one or more route options. Click OK.
6.Click Search.
Pan a map
To pan a map, your BlackBerry® device must be in pan mode and not zoom mode. The mode that your device is in is displayed 
at the top of the map.
1.If your device is in zoom mode, click the trackpad to switch to pan mode.
2.On the trackpad, slide your finger in any direction.
Zoom in to or out from a map
To zoom in to or out from a map, your BlackBerry® device must be in zoom mode and not pan mode. The mode that your  device is in is displayed at the top of the map.
On a map, do one of the following:
•To zoom in, if your device is not already in zoom mode, click the trackpad. Slide your finger up on the trackpad.
•To zoom out, if your device is not already in zoom mode, click the trackpad. Slide your finger down on the trackpad.
•To zoom to a point in a route, press the  key > Zoom To Point.
View a list of points of interest near a location
You can search for points of interest such as businesses or landmarks. For example, you might search for coffee shops near  your current location.
1.On the Home screen, click the Maps icon.
2.On a map, press the  key > Find Location.
3.Type the point of interest information.
4.Press the  key on the keyboard.
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							View contact information for a point of interest
Points of interest are displayed on maps as location markers.
1.On a map or in a list of points of interest, highlight a point of interest.
2.Press the  key > Display Details.
Clear a map
When you clear a map, any route information displayed on the map no longer appears.
1.On the Home screen, click the Maps icon.
2.On a map, press the  > Clear Map.
Add a bookmark for a location or route
1.On the Home screen, click the Maps icon.
2.On a map, press the  key > Add As Favorite > OK.
Rename a bookmark for a location or route
1.On the Home screen, click the Maps icon.
2.Press the  key > Favorites.
3.Highlight a bookmark.
4.Press the  key > Edit Favorite.
5.Type a new name.
6.Click OK.
Delete a bookmark for a location or route
1.On the Home screen, click the Maps icon.
2.On a map, press the  key > Favorites.
3.Highlight a bookmark.
4.Press the  key > Remove as Favorite.
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							Map options
Keep backlighting on when you track your movement
By default, backlighting turns off automatically after a specified time to conserve battery power. You can change your map 
options so that backlighting remains on when you track your movement unless the battery power level drops below a specified  percentage.
1.On the Home screen, click the Maps icon.
2.On a map, press the  key > Options.
3.Change the Backlight Timeout When Battery Level field.
4.Press the  key > Save.
Related information
Set options for backlighting, 202
Set the GPS receiver that you use to track your movement
To perform this task, if you don't have an internal GPS receiver, you must pair your BlackBerry® device with a Bluetooth® 
enabled GPS receiver.
1.On the Home screen or in a folder, click the Options icon.
2.Click Device > Location Settings.
3.Change the GPS Data Source field.
4.Press the  key > Save.
Map shortcuts
Depending on the typing input language that you are using, some shortcuts might not be available.
Zoom in to a mapPress IZoom out from a mapPress OMove to the next direction on a routePress NMove to the previous direction on a routePress PUser GuideMaps212 
						

							Troubleshooting: Maps
Some features aren't available on my device
The availability of certain features on your BlackBerry® device might be affected by items such as your device model and 
wireless service plan.
Depending on your messaging service plan, some features or options might not be available in the message options on the 
Email Preferences screen.
If your email account uses a BlackBerry® Enterprise Server, your organization might not have set up some features or might  prevent you from using some features or options. If your administrator has set an option for you, a lock indicator appears beside the option field.
For more information about the features that are available on your device, contact your wireless service provider or 
administrator, or visit 
www.blackberry.com/go/devices.
Related information
Feature availability, 18
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							Applications
About multitasking
Your BlackBerry® device supports multitasking, which allows you to run more than one application at a time. During a call, for 
example, you might want to switch to the calendar application to view your appointments or switch to the contacts application  to look up a contact. While you are playing a song, you might want to switch to the messages application to reply to a message.
There are also shortcuts for most applications that can help you to perform common tasks quickly.
Note: The more applications that you have running, the more memory and battery power your device uses. To optimize the 
performance of your device, try to close applications when you are finished with them.
Related information
Keep an application running in the background and switch to another application, 214
Close an application so that it is not running in the background, 214
Keep an application running in the background and switch to 
another application
•To switch to another application, press and hold the  key until the application switcher appears. Click an application 
icon. If the application icon that you want does not appear, click the 
Home screen icon and navigate to the application icon 
that you are looking for.
•To return to the Home screen if you are not on a call, press the  key.
•To return to the Home screen if you are on call, press and hold the  key until the application switcher appears. Click 
the 
Home screen icon.
Note: If you press the  key while you are on a call, you will end the call even if you have switched to another application.
Related information
Close an application so that it is not running in the background, 214
Close an application so that it is not running in the background
To optimize the performance of your BlackBerry® device, try to close applications when you are finished with them.
In an application, do one of the following actions:
•Press the  key > Close.
•Press the  key. If necessary, continue to press the  key until the Home screen appears.
Related information
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							Keep an application running in the background and switch to another application, 214
About adding applications
Depending on your wireless service provider and region, you might have the option to add or update applications using the 
BlackBerry App World™ storefront, the BlackBerry® Desktop Software, or the Application Center. You might also be able to 
download applications from a web page (try visiting 
mobile.blackberry.com from your BlackBerry device), or from an 
application offered by your wireless service provider.
Additional terms and conditions might apply to software and services made available through the BlackBerry App World™ 
storefront, the BlackBerry Desktop Software, or the Application Center. Data charges might apply when you add or use an  application over the wireless network. For more information, contact your wireless service provider.
BlackBerry App World
If you have BlackBerry App World on your device, you can search for and download games, social networking applications, 
personal productivity applications, and much more. Using an existing PayPal® account, you can buy and download items over  the wireless network to your device.
To download BlackBerry App World, visit www.blackberryappworld.com.
For more information about managing applications using BlackBerry App World, click the App World icon. Press the  key 
> 
Help.
BlackBerry Desktop Software
If you have the BlackBerry Desktop Software installed on your computer, you can connect your device to your computer to  add, update, remove, or restore applications. You can also add applications to your device that you have downloaded to your 
computer, without having to use the wireless network.
To download the BlackBerry Desktop Software, visit www.blackberry.com/desktop.
For more information about managing applications using the BlackBerry Desktop Software, see the Help in the BlackBerry  Desktop Software.
Application Center
If you have the Application Center on your device, you can add, update, or return to the previous version of a select number of  applications that are hosted by your wireless service provider. Depending on your wireless service provider, this feature might 
not be available.
For more information about managing applications using the Application Center, click the Application Center icon. Press the 
 key > Help.
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							About social networking applications
You can use social networking applications on your BlackBerry® device to stay connected with your social networking contacts. 
Depending on the social networking application, you might be able to send messages, share pictures, change your status, and  more.
You can download social networking applications for your BlackBerry device from the BlackBerry App World™ storefront. You must have a wireless service data plan to use these applications. Depending on your wireless service provider or organization, 
some applications or features might not be supported.
For more information about social networking applications, visit www.blackberry.com/support. If you need help using a social 
networking application, you can find answers in the application by pressing the 
Menu key and clicking Help on your device.
About instant messaging applications
You can download instant messaging applications for your BlackBerry® device from the BlackBerry App World™ storefront. By  default, your BlackBerry device comes with BlackBerry® Messenger. You can use BBM™ to chat with people who have a 
BlackBerry device by sending and receiving messages and files. You can also change your status and display picture. With the  BlackBerry® Groups feature of BBM, you can share pictures, lists, appointments, and more.
You must have a wireless service data plan to use these applications. Depending on your wireless service provider or organization, some applications or features might not be supported.
For more information about BBM and other instant messaging applications, visit www.blackberry.com/support. If you need 
help using an instant messaging application, you can find answers in the application by pressing the 
Menu key and clicking Help 
on your device.
Require your device password before adding an application
To perform this task, you must have set a BlackBerry® device password.
1.On the Home screen or in a folder, click the Options icon.
2.Click Security > Password.
3.Select the Prompt on Application Install check box.
4.Press the  key > Save.
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							Delete an application
If your email account uses a BlackBerry® Enterprise Server, your organization might not permit you to delete some applications. For more information, contact your administrator.
1.On the Home screen or in a folder, highlight an application icon.
2.Press the  key > Delete.
View properties for an application
1.On the Home screen or in a folder, click the Options icon.
2.Click Device > Application Management.
3.Click an application.
View the size of an application database
1.On the Home screen or in a folder, click the Options icon.
2.Click Device > Device and Status Information.
3.Press the  key > Database Sizes.
Troubleshooting: Applications
I cannot add, update, or return to the previous version of an application
If your email account uses a BlackBerry® Enterprise Server, your organization might not permit you to add or update device 
applications. For more information, contact your administrator.
Try the following actions:
•Verify that your BlackBerry® device is connected to the wireless network.
•Verify that your device has enough memory to add or update the application.
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							BlackBerry Device Software
About updating the BlackBerry Device Software
You might want to update your BlackBerry® Device Software for one of the following reasons:
•to access new applications and features
•to resolve a technical issue
•your wireless service provider requires you to update the BlackBerry Device Software
You might be able to update your BlackBerry Device Software over the wireless network, from a web site, or using the 
BlackBerry® Desktop Software.
The duration of the update process can range from 15 minutes to 2 hours, depending on the type of update, the amount of  device data, and the number of applications on your BlackBerry device. You cannot use your device or make emergency calls 
when the update is in progress. Do not remove the battery while the update is in progress.
Over the wireless network
You can update your BlackBerry Device Software over the wireless network if a Wireless Update icon appears on the Home 
screen of your device. You can also check for updates manually through the device options. The available update might be a  complete software update, or a partial software update only. If the available update is a complete software update, your 
device data is backed up on your device and restored during the installation process. Depending on the options that your 
wireless service provider or administrator sets, you might not be able to update the BlackBerry Device Software over the 
wireless network. Depending on your wireless service provider, extra fees might apply when you download the update to your 
device.
From a web site
If your email account uses the BlackBerry® Internet Service or a BlackBerry® Enterprise Server that supports this feature, you 
can update your BlackBerry Device Software by connecting your device to your computer and visiting the update web site at 
www.blackberry.com.
Using the BlackBerry Desktop Software
If you have the BlackBerry Desktop Software installed on your computer, you can update your BlackBerry Device Software from  your computer. For more information about updating the BlackBerry Device Software from your computer, see the Help in the 
BlackBerry Desktop Software.
Research In Motion recommends that you regularly create and save a backup file on your computer, especially before you  update any software. Maintaining a current backup file on your computer might allow you to recover device data if your device  is lost, stolen, or corrupted by an unforeseen issue.
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