Blackberry 9788 Smartphone 6 0 User Guide

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							Quick Help
Top 10
BlackBerry® device users have spoken! Here are the top 10 things they want to know how to do on their devices.
Set up an email address
1.On the Home screen, click the Setup icon.
2.In the Setup section, click the Email Accounts icon.
3.Follow the screens to set up your email address. When your email address is set up correctly, you receive a confirmation message. To view and manage your email messages, on the Home screen, click the 
Messages icon.
Note: In some cases, you might see the following options. If so, select one of the options.
•Internet Mail Account: Use this option to associate your BlackBerry® device with one or more existing email accounts (for 
example, Google Mail™ or Windows Live™ Hotmail®) or to create a new email address for your device.
•Enterprise Account: If your administrator gave you an enterprise activation password, use this option to associate your 
device with your work email account using the BlackBerry® Enterprise Server.
If you are trying to set up an Internet email account (for example, Google Mail or Windows Live Hotmail) or a new email 
address for your device, and do not see this option, contact your administrator or wireless service provider.
Related information
Change options for your personal email account, 71
Change your ring tone, notifiers, or reminders
In addition to changing the tone, you can also change options for volume, LED, vibration, and notification during calls.
1.On the Home screen, click the Sound and Alert Profiles icon.
2.Click Change Sounds and Alerts > Sounds for Selected Profile.
•To change your ring tone, click Phone.
•To change notifiers or reminders, click to expand a section. Click an option.
3.In the Ring Tone, Notifier Tone, or Reminder Tone field, do one of the following:
•Click a tone.
•To use a song that is on your BlackBerry® device or on a media card, click All Music. Find and click a song.
•To use a voice note that you recorded, click All Voice Notes. Find and click a voice note.
•To use a preloaded alert, click All Alerts. Find and click an alert.
4.Press the  key > Save.
Related information
I can't change the number of times that my device rings, 58
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							Find or hide an application icon
Depending on your theme, you might not be able to hide some application icons.
On the Home screen or in a folder, do any of the following:
•To see all your application icons, press the  key > Show All.
•To hide an application icon, highlight the icon. Press the  key > Hide.
•To show all hidden application icons, press the  key > Show All.
•To stop hiding an application icon, highlight the icon. Press the  key > Hide. A check mark should not appear 
beside the Hide field.
Related information
My display changed, 205
About adding applications
Depending on your wireless service provider and region, you might have the option to add or update applications using the 
BlackBerry App World™ storefront, the BlackBerry® Desktop Software, or the Application Center. You might also be able to 
download applications from a web page (try visiting 
mobile.blackberry.com from your BlackBerry device), or from an 
application offered by your wireless service provider.
Additional terms and conditions might apply to software and services made available through the BlackBerry App World™  storefront, the BlackBerry Desktop Software, or the Application Center. Data charges might apply when you add or use an  application over the wireless network. For more information, contact your wireless service provider.
BlackBerry App World
If you have BlackBerry App World on your device, you can search for and download games, social networking applications, 
personal productivity applications, and much more. Using an existing PayPal® account, you can buy and download items over  the wireless network to your device.
To download BlackBerry App World, visit www.blackberryappworld.com.
For more information about managing applications using BlackBerry App World, click the App World icon. Press the  key 
> 
Help.
BlackBerry Desktop Software
If you have the BlackBerry Desktop Software installed on your computer, you can connect your device to your computer to  add, update, remove, or restore applications. You can also add applications to your device that you have downloaded to your 
computer, without having to use the wireless network.
To download the BlackBerry Desktop Software, visit www.blackberry.com/desktop.
For more information about managing applications using the BlackBerry Desktop Software, see the Help in the BlackBerry  Desktop Software.
Application Center
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							If you have the Application Center on your device, you can add, update, or return to the previous version of a select number of 
applications that are hosted by your wireless service provider. Depending on your wireless service provider, this feature might 
not be available.
For more information about managing applications using the Application Center, click the Application Center icon. Press the 
 key > Help.
Add or change your signature
Depending on your wireless service plan, this feature might not be supported.
1.On the Home screen, click the Messages icon.
2.Press the  key > Options.
•For a work email account, click Email Preferences. If the Message Services field appears, change this field to the 
appropriate email account. If the 
Use Auto Signature check box is not selected, select it. Place your cursor in the field 
that appears.
•For a personal email account, click Email Account Management. Click an email account. Press the  key > Edit.
3.Type a signature.
4.Press the  key > Save.
Your signature is added to your email after you send it.
Use a picture as your device wallpaper
1.On the Home screen, click the Media icon > Pictures icon.
2.Browse to a picture.
3.Press the  key > Set As Wallpaper.
Related information
My display changed, 205
Supported audio and video file formats
Depending on your BlackBerry® device model and wireless service provider, some media file formats might not be supported.
TypeFile formatAudio•AAC
•AMR
•FLAC
•MP3
•M4A
•OGG
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							TypeFile format•WMA
•WAV
Video•3GP
•AVI
•ASF
•MP4
•MOV
•WMV
For information about codecs and recommended video and audio file formats for your device, visit www.blackberry.com/docs/
smartphones
 and click Multimedia > Media Types Supported on BlackBerry Smartphones.
Transfer a file from your computer to your device using your device as a 
USB memory drive
You must use the BlackBerry® Desktop Software to manage and preserve the information or the encryption that is associated 
with your media files when you transfer files between your BlackBerry device and your computer.
1.Connect your device to your computer using a USB cable.
2.Do one of the following:
•If you want to transfer most types of files, in the dialog box that appears on your device, select the USB Drive option.
•If you want to transfer media files that are protected with DRM, in the dialog box that appears on your device, select 
the media transfer option.
3.If necessary, type a password. Your device appears as a drive on your computer.
4.Drag a file from a location on your computer to a folder on your device.
To view the transferred file on your device, disconnect your device from your computer and find the file.
Related information
Transfer your media files from your computer to your device using BlackBerry Desktop Software, 28
Open, close, or switch between tabs
Do one of the following:
•To open a new tab, in the browser, press the  key > Tabs. Click the New Tab icon.
•To open a new tab for a link on a web page, highlight the link. Press the  key > Open Link in New Tab.
•To switch between tabs, in the browser, press the  key > Tabs. Click a tab.
•To close a tab, in the browser, press the  key > Tabs. Highlight a tab. Click the  icon.
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							Reconcile email over the wireless network
You can set the Wireless Reconcile option for each email address that is associated with your BlackBerry® device.
1.On the Home screen, click the Messages icon.
2.Press the  key > Options > Email Reconciliation.
3.If the Message Services field appears, set this field to the appropriate email account.
4.Select the Wireless Reconcile check box.
5.Press the  key > Save.
If your device is associated with a Microsoft® Outlook® email account, you must use the synchronization tool of the BlackBerry® Desktop Software to reconcile email in personal folders. For more information, see the Help in the BlackBerry 
Desktop Software.
Getting to know your smartphone
Find out about apps and indicators, and what the keys do on your BlackBerry® smartphone.
Important keys
Front keys
KeyNameActionsTrackpad•Slide your finger to move around the screen.
•Press (click) to select an item.
•Press and hold to open a pop-up menu.
Menu•Open a menu.
•Select a highlighted menu item.
•Press and hold to switch applications quickly.
Escape•Return to the previous screen.
•Close the menu.
Send•Make a call.
•Answer a call.
End/Power•End a call.
•Return to the Home screen.
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							KeyNameActions•Press and hold to turn on or turn off your BlackBerry® device.
Top keys
KeyNameActionsLockLock your device or keyboard.Mute•Mute a call.
•Mute the volume.
Side keys
KeyNameActionsVolume•Change the volume.
•Press and hold to play the next or previous media file.
•Before you take a picture or record a video, press to zoom in or out.
Left Convenience key•Open the Voice Dialing application.
•You can also customize this key.
Right Convenience key•Open the camera.
•Autofocus
•Take a picture.
•You can also customize this key.
Keyboard
KeyNameActionsShiftCapitalize letters.AltType the alternate character on a key.SymbolOpen the symbol list.Backspace/DeleteDelete the previous character or a selected item.EnterSelect an item.SpeakerphoneTurn on or turn off the speakerphone during a call.User GuideQuick Help15 
						

							Select commands using pop-up menus
Pop-up menus are available in most applications, and appear in the center of the screen. You can use the pop-up menu when 
you are viewing a message, for example, to file, forward, or reply to the message.
•To open a pop-up menu, click and hold an item on the screen.
•To select a command, click the icon.
•To see additional commands, click the Full Menu icon.
Tips: Doing things quickly
For full instructions, click the links under Related information at the bottom.
Use the Quick Access area to access popular optionsHighlight and click an area at the top of the Home screen to 
access options such as changing your ring tone, setting the 
alarm, viewing notifications, and turning on or off network 
connections.See all the apps and folders on the Home screen, or minimize  your view and view the wallpaperOn the navigation bar, click All.Switch to another appPress and hold the  key. Click an app.
Note: The other app might still be running in the background.
Open an app with a convenience keyPress a convenience key on the side of your device.
Note: You can customize which app a convenience key opens.
Use pop-up menusPop-up menus provide common available actions, and appear  in the center of the screen. For example, you can use the pop-
up menu in a message to file, forward, or reply to the message.Switch to the Favorites, Media, Downloads, and Frequent 
views
On the Home screen, highlight All on the navigation bar and 
slide your finger on the trackpad right or left.Add an app to the Favorites viewHighlight an app on the Home screen or in a folder. Press the 
 key > Mark as Favorite.
Change options for the Home screen such as the wallpaperOn the Home screen, press the  key > Options.
Related information
Keep an application running in the background and switch to another application, 214
Assign an application to a Convenience key, 198
Change what happens when you type on the Home screen, 27
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							Applications
Get started with some of these great applications.
Messages
Send emails, PIN messages, and more.
Text Messages
Send text messages.
Browser
Browse websites.
Media
See saved pictures, play songs, and more.
Camera (if supported)
Take pictures.
Instant Messaging 
Chat with friends or colleagues.
Options
Set your device options. You can find more options in each application menu.
Manage Connections
Set up wireless connections, such as a Bluetooth® connection.
Help
Find the user guide here or click Help in a menu.
Tips: Managing indicators
Indicators tell you that there is something new or updated, such as a new message, voice message, or feed, or they inform you of the status of something, such as the battery or network connection. Indicators often appear on app icons, new content 
within apps, and at the top of the Home screen.
Remove the new item indicator Open each item that has this indicator. For example, to remove 
it from the Messages icon, click the icon.User GuideQuick Help17 
						

							Remove the unopened message indicator In the Messages app, do one or more of the following:
•Open all of your messages by clicking on them. If you 
cannot find all of your unopened messages in your inbox,  look in your messages folders.
•Mark a message as opened. Highlight a message. Press the 
 key > Mark Opened.
•Mark all messages that are prior to a date as opened. 
Highlight a date field. Press the 
 key > Mark Prior 
Opened
.
Identify an indicator•You might be able to identify an indicator by seeing the  icon of the application that the indicator refers to. To see 
a complete list of applications on your device and their 
icons, on the Home screen or in a folder, click the 
Options 
icon. Click Device > Application Management.
•For a complete list of BlackBerry® indicators, visit 
www.blackberry.com/docs/smartphones. Click your 
device model, and then click the Icons and Indicators 
guide.
Feature availability
The following items affect the availability of features on your BlackBerry® device. The features discussed are meant as 
examples, and are not inclusive of every feature that might or might not be available on your device.
Device modelFeatures such as GPS, the camera and video camera, and 
network connection options are dependent on your device 
model. To find feature specifications for your device model, 
visit 
www.blackberry.com/go/devices.
Wireless service planYou must purchase or change your wireless service plan  through your wireless service provider.
A wireless service plan with phone or voice is required for you  to use the phone application and to send and receive text messages.
A wireless service plan with data is required for you to use the 
browser service and instant messaging applications, and to 
send and receive email messages and PIN messages.
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