Blackberry 9788 Smartphone 6 0 User Guide

							For more information about your plan, contact your wireless service provider.BlackBerry Internet Service and BlackBerry Enterprise ServerOnce you have a data plan, you must set up your email address  or third-party instant messaging account in order to send and 
receive email messages, use third-party instant messaging  applications, and use some browser options.
If you are an individual user, when you set up your email 
address or instant messaging account, you are associating it with the BlackBerry® Internet Service.
If you are a corporate user, your administrator sets up your 
email account by associating it with a BlackBerry® Enterprise 
Server. Your administrator might set options that determine  the features and settings that are available on your device. To  view the IT policies that have been set by your administrator, 
on the Home screen or in a folder, click the 
Options  icon. Click 
Security > Security Status Information > View IT Policy.
Wireless service providerFeatures such as text messaging, location-based services, and 
some phone features are dependent on your wireless service  provider's offerings. For more information, contact your 
wireless service provider.Wireless networkThe wireless network that your device is connected to might  affect the availability of some features. Depending on your  wireless service provider and available roaming options, 
different wireless networks are available. Some wireless 
networks do not support features such as call blocking, call  forwarding, or cell broadcasting. For more information, 
contact your wireless service provider.
Related information
BlackBerry Device Software, 218
Find more information, 31
Check what wireless networks your device connects to, 222
Tips
Save time and maximize your efficiency with these quick tips.
User GuideQuick Help19 
						

							Tips: Finding apps
Look in a folder on your Home screen Some apps are located in folders on your Home screen. Click a folder to see what apps are inside.Make all hidden apps visible on the Home screenOn the Home screen, press the  key > Show All. To unhide 
the app, highlight it and then click 
Hide to clear the check mark. 
If 
Show All does not appear in the menu, there are no apps 
hidden from view.
Search for an appOn the Home screen, start typing the application name.Verify that the app is installedOn the Home screen or in a folder, click the Options  icon. Click 
Device > Application Management. If the app is listed, it is 
installed on your BlackBerry® device.
Tips: Doing things quickly
For full instructions, click the links under Related information at the bottom.
Use the Quick Access area to access popular optionsHighlight and click an area at the top of the Home screen to  access options such as changing your ring tone, setting the 
alarm, viewing notifications, and turning on or off network 
connections.See all the apps and folders on the Home screen, or minimize  your view and view the wallpaperOn the navigation bar, click All.Switch to another appPress and hold the  key. Click an app.
Note: The other app might still be running in the background.
Open an app with a convenience keyPress a convenience key on the side of your device.
Note: You can customize which app a convenience key opens.
Use pop-up menusPop-up menus provide common available actions, and appear  in the center of the screen. For example, you can use the pop-
up menu in a message to file, forward, or reply to the message.Switch to the Favorites, Media, Downloads, and Frequent 
views
On the Home screen, highlight All on the navigation bar and 
slide your finger on the trackpad right or left.User GuideQuick Help20 
						

							Add an app to the Favorites viewHighlight an app on the Home screen or in a folder. Press the 
 key > Mark as Favorite.
Change options for the Home screen such as the wallpaperOn the Home screen, press the  key > Options.
Related information
Keep an application running in the background and switch to another application, 214
Assign an application to a Convenience key, 198
Change what happens when you type on the Home screen, 27
Tips: Managing indicators
Indicators tell you that there is something new or updated, such as a new message, voice message, or feed, or they inform you of the status of something, such as the battery or network connection. Indicators often appear on app icons, new content 
within apps, and at the top of the Home screen.
Remove the new item indicator Open each item that has this indicator. For example, to remove 
it from the Messages icon, click the icon.Remove the unopened message indicator In the Messages app, do one or more of the following:
•Open all of your messages by clicking on them. If you 
cannot find all of your unopened messages in your inbox,  look in your messages folders.
•Mark a message as opened. Highlight a message. Press the 
 key > Mark Opened.
•Mark all messages that are prior to a date as opened. 
Highlight a date field. Press the 
 key > Mark Prior 
Opened
.
Identify an indicator•You might be able to identify an indicator by seeing the  icon of the application that the indicator refers to. To see 
a complete list of applications on your device and their 
icons, on the Home screen or in a folder, click the 
Options 
icon. Click Device > Application Management.
•For a complete list of BlackBerry® indicators, visit 
www.blackberry.com/docs/smartphones. Click your 
device model, and then click the Icons and Indicators 
guide.
User GuideQuick Help21 
						

							Tips: Extending battery life
For full instructions, click the links under Related information at the bottom.
Set your BlackBerry® device to turn on and turn off 
automatically.
You can set your device to turn off while you aren't using it for 
an extended period, like when you sleep. Data you receive 
when the device is turned off automatically updates when the 
device turns on.
On the Home screen or in a folder, click the Options  icon. Click 
Device > Auto On/Off.
Set backlighting to remain on for a shorter period of time, and 
lower its brightnessOn the Home screen or in a folder, click the Options  icon. Click 
Display > Screen Display.
Turn off network connections you aren't usingOn the Home screen, click the connections area at the top of 
the screen, or click the 
Manage Connections icon. Click a 
network connection to clear the check box.
Close apps when you are finished with them.
When you switch from one app to another, some apps, such  as the Browser app or the Music app, run in the background, which uses battery power.
In an app, press the  key > Close.Switch your vibrating notifications to sound notifications or LED notifications, lower the volume of your sound  notifications, or select a shorter ring toneOn the Home screen, click the Sound and Alert Profiles icon. 
Click 
Change Sounds and Alerts.
Delete the original text from a reply messageWhen you are replying to a message, press the  key > 
Delete Original Text.
If your device has a camera flash, turn off the flashOn the Home screen, click the Camera icon. Click the flash icon 
at the bottom of the screen until the 
flash off indicator 
appears.
Keep your battery connections clean.
Keeping the battery clean extends the life of your battery.
Every few months, use a cotton swab or dry cloth to clean the  metal contacts on the battery and the device.
Related information
Set your device to turn on and turn off automatically, 256
Set options for backlighting, 202
Turn on or turn off a network connection, 223
Change your ring tone, notifiers, or reminders, 10
Delete the original text from a reply message, 65
User GuideQuick Help22 
						

							Tips: Freeing and conserving storage space
Try to maintain at least 400 KB of available application storage on your BlackBerry® device. If you find that your device processes are unusually slow, try freeing storage space by deleting files that you don't need. Changing options for email  messages, calendar entries, and media files might help you conserve storage space.
For full instructions, click the links under Related information at the bottom.
Check how much free storage space you haveOn the Home screen or in a folder, click the Options  icon. Click 
Device > Storage.
Delete unneeded filesOn the Home screen or in a folder, click the Files icon. Find and 
highlight a file. Press the 
 key > Delete.
Delete browsing history and clear the cacheOn the Home screen, click the Browser icon. Press the 
key > Options. Go to the Clear Browsing Data section.
Reduce the amount of time that your device stores email 
messages and calendar entriesOn the Home screen, click the Messages icon or Calendar  icon. 
Press the 
 key > Options.
Stop storing sent messages on your deviceOn the Home screen, click the Messages icon. Press the 
key > Options > Email Preferences.
Receive only the first section of long email messages, and  choose whether to download moreOn the Home screen, click the Messages icon. Press the 
key > Options > Message Display and Actions.
Store files on a media card instead of the deviceYour BlackBerry device supports media card sizes up to 32 GB.  Only microSD media cards are supported.Reduce the size of pictures you takeOn the Home screen, click the Camera icon. Press the 
key > Options.
Research In Motion recommends that you regularly create and save a backup file on your computer, especially before you 
update any software. Maintaining a current backup file on your computer might allow you to recover device data if your device 
is lost, stolen, or corrupted by an unforeseen issue.
Related information
View the amount of available storage space on your device, 258
Move, rename, or delete a file, 117
Delete browsing information, 157
Set how long your device stores messages, 74
Change how long your device stores calendar entries, 171
Stop storing messages sent from your computer on your device, 74
Stop storing messages sent from your device on your computer, 74
Receive only the first section of long email messages, 72
Change the size of pictures that you take, 130
User GuideQuick Help23 
						

							The application memory on my device is low, 261
Tips: Keeping your information safe
You can take some simple steps to help prevent the information on your BlackBerry® device from being compromised, such as 
avoiding leaving your device unattended.
Research In Motion recommends that you regularly create and save a backup file on your computer, especially before you  update any software. Maintaining a current backup file on your computer might allow you to recover device data if your device is lost, stolen, or corrupted by an unforeseen issue.
For full instructions, click the links under Related information at the bottom.
Set a passwordOn the Home screen or in a folder, click the Options  icon. Click 
Security > Password.
Encrypt contacts and filesOn the Home screen or in a folder, click the Options icon. Click 
Security > Encryption.
Back up your device dataUse the backup tool in the BlackBerry® Desktop Software to 
back up your device data. To download the BlackBerry Desktop  Software, from your computer, visit 
www.blackberry.com/
desktop
 and select the appropriate option for your computer.
Related information
Set a device password, 269
Turn on encryption, 138
Tips: Updating your software
Updated BlackBerry® Device Software and BlackBerry® Desktop Software are released periodically, and you might be able to 
update the software from either your computer or your smartphone. Research In Motion recommends that you regularly  create and save a backup file on your computer, especially before you update any software. Maintaining a current backup file 
on your computer might allow you to recover device data if your device is lost, stolen, or corrupted by an unforeseen issue.
For full instructions, click the links under Related information at the bottom.
Check to see if there is updated BlackBerry Device Software 
that you can download over the networkDepending on your device model, this feature might not be  supported. On the Home screen or in a folder, click the 
Options 
icon. Click Device > Software Updates.
Update your BlackBerry Device Software  from your computerConnect your device to your computer and on your computer, 
visit: 
www.blackberry.com/software. Click on BlackBerry 
Device Software and follow the links to update your software.
User GuideQuick Help24 
						

							Set your BlackBerry Desktop Software to check for updates 
automaticallyFor instructions, see the Help in BlackBerry Desktop Software .Update your BlackBerry Desktop SoftwareVisit www.blackberry.com/desktopsoftware.
Related information
BlackBerry Device Software, 218
Visit the Setup application
The Setup application helps you learn about navigation and typing, change options to personalize your BlackBerry® device, and 
set up network connections, such as Bluetooth® connections. You can also set up email addresses and social networking accounts. The Setup application should appear automatically the first time that you turn on your device.
1.If the Setup application does not appear automatically, on the Home screen or in a folder, click the Setup icon.
2.Click a section to change options or to complete a short series of prompts that help you set the options.
Make it yours
Make your BlackBerry® smartphone your own by getting apps, transferring your files, and personalizing your settings.
Your Home screen
Switch themes
1.On the Home screen or in a folder, click the Options icon.
2.Click Display > Screen Display.
3.In the Theme section, click a theme.
4.Click Activate.
To delete a theme, click the theme. Click Delete.
Related information
My display changed, 205
Use a picture as your device wallpaper
1.On the Home screen, click the Media icon > Pictures icon.
2.Browse to a picture.
3.Press the  key > Set As Wallpaper.
Related information
My display changed, 205
User GuideQuick Help25 
						

							Move an application icon
1.On the Home screen or in an application folder, highlight an application icon.
2.Press the Menu key.
3.Perform one of the following actions:
•To move the application icon to a different location on the Home screen, click Move. On the trackpad, slide your finger 
to the new location. Click the trackpad.
•To move the application icon into an application folder, click Move to folder. Click an application folder.
•To move the application icon out of an application folder, click Move to folder. Click Home or an application folder.
Add, change, or delete a folder on the Home screen
On the Home screen, do one of the following:
•To add a folder, press the  key > Add Folder. Type a name for the folder. To change the folder icon style, click the 
folder icon. Click a folder icon style. Click 
Add.
•To change a folder, highlight a folder. Press the  key > Edit Folder. Change the folder name or folder icon style. 
Click 
Save.
•To delete a folder, highlight a folder. Press the  key > Delete.
Find or hide an application icon
Depending on your theme, you might not be able to hide some application icons.
On the Home screen or in a folder, do any of the following:
•To see all your application icons, press the  key > Show All.
•To hide an application icon, highlight the icon. Press the  key > Hide.
•To show all hidden application icons, press the  key > Show All.
•To stop hiding an application icon, highlight the icon. Press the  key > Hide. A check mark should not appear 
beside the Hide field.
Related information
My display changed, 205
Add a shortcut to your Home screen or Favorites view
You can add a shortcut to give yourself quick access to items such as frequently used websites, contacts, or apps.
Browse to a website, or highlight the item you want to create a shortcut for.
•To add a shortcut on the Home screen, press the  key > Add to Home Screen.
•To add a shortcut to your Favorites view, press the  key > Mark as Favorite.
Set the number of icons that appear on the Home screen
1.On the Home screen or in a folder, click the Options icon.
2.Click Accessibility.
3.Change the Home Screen Grid Layout field.
User GuideQuick Help26 
						

							4.Press the  key > Save.
Change what happens when you type on the Home screen
Depending on your typing input language, you might not be able to use shortcut keys to open applications.
1.On the Home screen, press the  key > Options.
•To search your BlackBerry® device or the Internet when you type on the Home screen, change the Launch by Typing 
field to Universal Search.
•To open applications when you press shortcut keys, change the Launch by Typing field to Application Shortcuts.
2.Press the  key > Save.
Add a message that appears when your device is locked
1.On the Home screen or in a folder, click the Options icon.
2.Click Display > Message on Lock Screen.
3.Type the text that you want to appear on the screen when your device is locked.
4.Press the  key > Save.
Get apps, music, ring tones, pictures, and videos
About adding applications
Depending on your wireless service provider and region, you might have the option to add or update applications using the 
BlackBerry App World™ storefront, the BlackBerry® Desktop Software, or the Application Center. You might also be able to 
download applications from a web page (try visiting 
mobile.blackberry.com from your BlackBerry device), or from an 
application offered by your wireless service provider.
Additional terms and conditions might apply to software and services made available through the BlackBerry App World™  storefront, the BlackBerry Desktop Software, or the Application Center. Data charges might apply when you add or use an  application over the wireless network. For more information, contact your wireless service provider.
BlackBerry App World
If you have BlackBerry App World on your device, you can search for and download games, social networking applications, 
personal productivity applications, and much more. Using an existing PayPal® account, you can buy and download items over  the wireless network to your device.
To download BlackBerry App World, visit www.blackberryappworld.com.
For more information about managing applications using BlackBerry App World, click the App World icon. Press the  key 
> 
Help.
BlackBerry Desktop Software
User GuideQuick Help27 
						

							If you have the BlackBerry Desktop Software installed on your computer, you can connect your device to your computer to add, update, remove, or restore applications. You can also add applications to your device that you have downloaded to your 
computer, without having to use the wireless network.
To download the BlackBerry Desktop Software, visit www.blackberry.com/desktop.
For more information about managing applications using the BlackBerry Desktop Software, see the Help in the BlackBerry  Desktop Software.
Application Center
If you have the Application Center on your device, you can add, update, or return to the previous version of a select number of  applications that are hosted by your wireless service provider. Depending on your wireless service provider, this feature might 
not be available.
For more information about managing applications using the Application Center, click the Application Center icon. Press the 
 key > Help.
Transfer a file from your computer to your device using your device as a USB memory drive
You must use the BlackBerry® Desktop Software to manage and preserve the information or the encryption that is associated  with your media files when you transfer files between your BlackBerry device and your computer.
1.Connect your device to your computer using a USB cable.
2.Do one of the following:
•If you want to transfer most types of files, in the dialog box that appears on your device, select the USB Drive option.
•If you want to transfer media files that are protected with DRM, in the dialog box that appears on your device, select the media transfer option.
3.If necessary, type a password. Your device appears as a drive on your computer.
4.Drag a file from a location on your computer to a folder on your device.
To view the transferred file on your device, disconnect your device from your computer and find the file.
Related information
Transfer your media files from your computer to your device using BlackBerry Desktop Software, 28
Transfer your media files from your computer to your device using BlackBerry Desktop 
Software
With the BlackBerry® Desktop Software, you can synchronize media files, including iTunes playlists and Windows Media® 
Player playlists, to your BlackBerry device. To download the BlackBerry Desktop Software, from your computer, visit 
www.blackberry.com/desktop and select the appropriate option for your computer.
1.Connect your device to your computer.
2.On your device, in the dialog box that appears, select any of the file transfer options.
3.On your computer, open the BlackBerry Desktop Software.
4.Click the media transfer option that best suits what you want to do.
For more information about synchronizing media files, see the Help in the BlackBerry Desktop Software.
User GuideQuick Help28