Blackberry 9788 Smartphone 6 0 User Guide

							BlackBerry 9788 Smartphone
User Guide
Version: 6.0
To find the latest user guides, visit www.blackberry.com/docs/smartphones. 
						

							SWDT643442-941426-0519104425-001 
						

							ContentsQuick Help..........................................................................................................................................................................................................10Top 10.................................................................................................................................................................................................................10Getting to know your smartphone.....................................................................................................................................................................14Tips.....................................................................................................................................................................................................................19Make it yours......................................................................................................................................................................................................25Shortcuts............................................................................................................................................................................................................32Phone shortcuts.................................................................................................................................................................................................32Message shortcuts..............................................................................................................................................................................................32File and attachment shortcuts...........................................................................................................................................................................33Typing shortcuts.................................................................................................................................................................................................34Media shortcuts.................................................................................................................................................................................................35Browser shortcuts..............................................................................................................................................................................................36Calendar shortcuts.............................................................................................................................................................................................37Search shortcuts.................................................................................................................................................................................................38Map shortcuts....................................................................................................................................................................................................38Troubleshooting: Shortcuts................................................................................................................................................................................38Phone.................................................................................................................................................................................................................40Phone basics.......................................................................................................................................................................................................40Emergency calls..................................................................................................................................................................................................42Volume...............................................................................................................................................................................................................43Voice mail...........................................................................................................................................................................................................44Speed dial...........................................................................................................................................................................................................46Call waiting, call forwarding, and call blocking...................................................................................................................................................47Fixed dialing and smart dialing...........................................................................................................................................................................48Conference calls.................................................................................................................................................................................................51Call logs...............................................................................................................................................................................................................52Multiple phone numbers....................................................................................................................................................................................53Phone options....................................................................................................................................................................................................54Phone shortcuts.................................................................................................................................................................................................56Troubleshooting: Phone.....................................................................................................................................................................................57Voice commands................................................................................................................................................................................................60Perform an action using a voice command........................................................................................................................................................60Available voice commands.................................................................................................................................................................................60Change the language for voice commands........................................................................................................................................................61Turn off choice lists for voice commands...........................................................................................................................................................61Change the options for voice prompts...............................................................................................................................................................61Improve voice recognition..................................................................................................................................................................................62 
						

							Troubleshooting: Voice dialing...........................................................................................................................................................................62Messages............................................................................................................................................................................................................63Email...................................................................................................................................................................................................................63PIN messages......................................................................................................................................................................................................79Text messages....................................................................................................................................................................................................84Security options for messages............................................................................................................................................................................92Attachments.......................................................................................................................................................................................................93S/MIME-protected messages.............................................................................................................................................................................95IBM Lotus Notes native encrypted messages.....................................................................................................................................................101PGP protected messages....................................................................................................................................................................................102Message shortcuts..............................................................................................................................................................................................108File and attachment shortcuts...........................................................................................................................................................................109Troubleshooting: Messages................................................................................................................................................................................110Files....................................................................................................................................................................................................................115File basics...........................................................................................................................................................................................................115Managing files and attachments........................................................................................................................................................................117File and attachment shortcuts...........................................................................................................................................................................120Troubleshooting: Attachments...........................................................................................................................................................................121Media.................................................................................................................................................................................................................122Music..................................................................................................................................................................................................................122Podcasts.............................................................................................................................................................................................................125Videos.................................................................................................................................................................................................................127Video camera.....................................................................................................................................................................................................128Camera...............................................................................................................................................................................................................130Pictures...............................................................................................................................................................................................................132Voice notes.........................................................................................................................................................................................................134Ring tones...........................................................................................................................................................................................................135Media storage....................................................................................................................................................................................................137Transferring and downloading media files.........................................................................................................................................................140Supported audio and video file formats.............................................................................................................................................................142Media shortcuts.................................................................................................................................................................................................142Troubleshooting: Media.....................................................................................................................................................................................143Ring tones, sounds, and alerts............................................................................................................................................................................146About ring tones, sounds, and alerts..................................................................................................................................................................146Change your ring tone, notifiers, or reminders..................................................................................................................................................146Add or delete a custom profile...........................................................................................................................................................................147Add a contact alert.............................................................................................................................................................................................147Silence your device.............................................................................................................................................................................................147 
						

							Flashing LED........................................................................................................................................................................................................148Change alarm notification options.....................................................................................................................................................................148Turn on or turn off event sounds.......................................................................................................................................................................149Troubleshooting: Ring tones, sounds, and alerts...............................................................................................................................................149Browser..............................................................................................................................................................................................................150Browser basics....................................................................................................................................................................................................150Browser bookmarks............................................................................................................................................................................................153RSS feeds............................................................................................................................................................................................................154Browser options.................................................................................................................................................................................................155Browser security.................................................................................................................................................................................................157Browser push......................................................................................................................................................................................................159Browser shortcuts..............................................................................................................................................................................................160Troubleshooting: Browser..................................................................................................................................................................................161Calendar.............................................................................................................................................................................................................163Calendar basics...................................................................................................................................................................................................163Meetings.............................................................................................................................................................................................................164Conference call meetings...................................................................................................................................................................................166Synchronizing calendar.......................................................................................................................................................................................168Calendar options................................................................................................................................................................................................170Troubleshooting: Calendar.................................................................................................................................................................................171Contacts..............................................................................................................................................................................................................173Contact basics.....................................................................................................................................................................................................173Customizing contacts.........................................................................................................................................................................................174Synchronizing contacts.......................................................................................................................................................................................176Personal distribution lists...................................................................................................................................................................................178Multiple contact lists..........................................................................................................................................................................................179Contact list options.............................................................................................................................................................................................179Troubleshooting: Contacts.................................................................................................................................................................................180Clock...................................................................................................................................................................................................................182Set the date and time.........................................................................................................................................................................................182Change what appears on the screen when your device is charging...................................................................................................................182Change the clock face.........................................................................................................................................................................................182Display a second time zone on the clock............................................................................................................................................................183Turn on the alarm...............................................................................................................................................................................................183Silence the alarm................................................................................................................................................................................................183Change alarm notification options.....................................................................................................................................................................183Turn on bedside clock mode..............................................................................................................................................................................184Set options for bedside clock mode...................................................................................................................................................................184 
						

							Use the stopwatch..............................................................................................................................................................................................184Use the timer......................................................................................................................................................................................................184Change timer notification options......................................................................................................................................................................185Troubleshooting: Clock.......................................................................................................................................................................................185Tasks and memos...............................................................................................................................................................................................186Create a task or memo.......................................................................................................................................................................................186Send a task or memo..........................................................................................................................................................................................186Change or delete a task or memo......................................................................................................................................................................186Change the status of a task................................................................................................................................................................................186Hide completed tasks.........................................................................................................................................................................................187Show tasks in the calendar.................................................................................................................................................................................187Synchronizing tasks and memos.........................................................................................................................................................................187About categories................................................................................................................................................................................................189Categorize a contact, task, or memo..................................................................................................................................................................189Create a category for contacts, tasks, or memos...............................................................................................................................................189Turn off the prompt that appears before you delete items...............................................................................................................................190Typing.................................................................................................................................................................................................................191Typing basics......................................................................................................................................................................................................191Typing input methods........................................................................................................................................................................................191Typing options....................................................................................................................................................................................................192Spelling checker..................................................................................................................................................................................................193Custom dictionary..............................................................................................................................................................................................194Word Substitution..............................................................................................................................................................................................195Typing shortcuts.................................................................................................................................................................................................196Troubleshooting: Typing.....................................................................................................................................................................................197Keyboard............................................................................................................................................................................................................198Assign an application to a Convenience key.......................................................................................................................................................198Change the default currency symbol..................................................................................................................................................................198Set the cursor speed...........................................................................................................................................................................................198Turn on key tones...............................................................................................................................................................................................198Set the trackpad sensitivity................................................................................................................................................................................199Turn off trackpad sounds...................................................................................................................................................................................199Troubleshooting: Keyboard................................................................................................................................................................................199Language............................................................................................................................................................................................................200About typing input languages............................................................................................................................................................................200Change the language..........................................................................................................................................................................................200Use a shortcut for switching typing input languages when you are typing........................................................................................................200Add a display language.......................................................................................................................................................................................201 
						

							Delete a language...............................................................................................................................................................................................201Troubleshooting: Language................................................................................................................................................................................201Screen display.....................................................................................................................................................................................................202Set options for backlighting................................................................................................................................................................................202Use a picture as your device wallpaper..............................................................................................................................................................202Change the display font......................................................................................................................................................................................202Organizing applications on the Home screen.....................................................................................................................................................203Add a message that appears when your device is locked..................................................................................................................................204Use grayscale or reverse contrast for the screen display...................................................................................................................................204Turn on flashing LED notification for wireless coverage....................................................................................................................................204Themes...............................................................................................................................................................................................................204Troubleshooting: Display....................................................................................................................................................................................205GPS technology...................................................................................................................................................................................................206About GPS technology........................................................................................................................................................................................206Turn on GPS technology.....................................................................................................................................................................................206Set the GPS receiver that you use to track your movement..............................................................................................................................206Get your GPS location........................................................................................................................................................................................207Prevent others from tracking your location.......................................................................................................................................................207Turn off location aiding......................................................................................................................................................................................207Troubleshooting: GPS technology......................................................................................................................................................................208Maps...................................................................................................................................................................................................................209Map basics..........................................................................................................................................................................................................209Map options.......................................................................................................................................................................................................212Map shortcuts....................................................................................................................................................................................................212Troubleshooting: Maps......................................................................................................................................................................................213Applications........................................................................................................................................................................................................214About multitasking.............................................................................................................................................................................................214Keep an application running in the background and switch to another application.........................................................................................214Close an application so that it is not running in the background.......................................................................................................................214About adding applications..................................................................................................................................................................................215About social networking applications................................................................................................................................................................216About instant messaging applications................................................................................................................................................................216Require your device password before adding an application............................................................................................................................216Delete an application.........................................................................................................................................................................................217View properties for an application.....................................................................................................................................................................217View the size of an application database...........................................................................................................................................................217Troubleshooting: Applications...........................................................................................................................................................................217 
						

							BlackBerry Device Software...............................................................................................................................................................................218About updating the BlackBerry Device Software...............................................................................................................................................218Update the BlackBerry Device Software over the wireless network..................................................................................................................219Return to or delete the previous version of the BlackBerry Device Software....................................................................................................219Update the BlackBerry Device Software from a web site..................................................................................................................................219Update the BlackBerry Device Software using the BlackBerry Desktop Software.............................................................................................220Troubleshooting: BlackBerry Device Software...................................................................................................................................................220Manage Connections..........................................................................................................................................................................................222Manage Connections basics...............................................................................................................................................................................222Mobile network..................................................................................................................................................................................................224Wi-Fi technology................................................................................................................................................................................................228Manage Connections..........................................................................................................................................................................................236Manage Connections basics...............................................................................................................................................................................236Mobile network..................................................................................................................................................................................................238WLAN technology...............................................................................................................................................................................................242Bluetooth technology.........................................................................................................................................................................................248Bluetooth technology basics..............................................................................................................................................................................248Bluetooth technology options............................................................................................................................................................................251Troubleshooting: Bluetooth technology............................................................................................................................................................254Power and battery..............................................................................................................................................................................................256Turn off your device...........................................................................................................................................................................................256Set your device to turn on and turn off automatically.......................................................................................................................................256Reset the device.................................................................................................................................................................................................256Check the battery power level...........................................................................................................................................................................256Tips: Extending battery life.................................................................................................................................................................................256Memory and media cards...................................................................................................................................................................................258About media cards.............................................................................................................................................................................................258Supported media cards......................................................................................................................................................................................258View the amount of available storage space on your device.............................................................................................................................258Turn off media card support..............................................................................................................................................................................258Repair files stored on your media card or on your device.................................................................................................................................258About compression............................................................................................................................................................................................259About file encryption..........................................................................................................................................................................................259Turn on encryption.............................................................................................................................................................................................259Tips: Freeing and conserving storage space.......................................................................................................................................................260Troubleshooting: Storage and media cards........................................................................................................................................................261 
						

							Search.................................................................................................................................................................................................................262Search for an item..............................................................................................................................................................................................262Set the types of items that are included in searches.........................................................................................................................................262Search for messages...........................................................................................................................................................................................262Message search criteria......................................................................................................................................................................................263Do more with your message search results.......................................................................................................................................................263Search for text in a message, in a file, or on a webpage....................................................................................................................................264View, change, or delete a saved search.............................................................................................................................................................264Search for a contact in your organization's address book..................................................................................................................................264Search shortcuts.................................................................................................................................................................................................265SIM card..............................................................................................................................................................................................................266About the SIM card phone book........................................................................................................................................................................266Add a contact to your SIM card..........................................................................................................................................................................266Copy contacts from your SIM card to your contact list......................................................................................................................................266Copy a contact from your contact list to your SIM card.....................................................................................................................................266Change or delete a SIM card contact.................................................................................................................................................................267Store text messages on your SIM card...............................................................................................................................................................267Change the display name for a phone number..................................................................................................................................................267About SIM card security.....................................................................................................................................................................................267Protect your SIM card with a PIN code...............................................................................................................................................................268Change the SIM card PIN code...........................................................................................................................................................................268Security...............................................................................................................................................................................................................269Security basics....................................................................................................................................................................................................269Password Keeper................................................................................................................................................................................................271Encryption..........................................................................................................................................................................................................273Memory cleaning................................................................................................................................................................................................275Certificates.........................................................................................................................................................................................................276PGP keys.............................................................................................................................................................................................................283Certificate servers..............................................................................................................................................................................................288Key store.............................................................................................................................................................................................................289Smart cards.........................................................................................................................................................................................................292VPN settings.......................................................................................................................................................................................................295Verify security software manually......................................................................................................................................................................296Third-party application control..........................................................................................................................................................................297Troubleshooting: Security..................................................................................................................................................................................300Service books and diagnostic reports.................................................................................................................................................................301Accept, delete, or restore a service book...........................................................................................................................................................301Run a diagnostic report......................................................................................................................................................................................301View, submit, or delete a diagnostic report.......................................................................................................................................................301 
						

							Set a default recipient for diagnostic reports.....................................................................................................................................................302I cannot run or submit a diagnostic report.........................................................................................................................................................302View the version number of the BlackBerry Device Software on your device...................................................................................................302Synchronization..................................................................................................................................................................................................303About synchronization and reconciliation..........................................................................................................................................................303Reconcile email over the wireless network........................................................................................................................................................303Delete email on your device and in your email application on your computer.................................................................................................304Synchronize organizer data over the wireless network.....................................................................................................................................304About synchronization conflicts.........................................................................................................................................................................304Manage email reconciliation conflicts................................................................................................................................................................305Manage data synchronization conflicts..............................................................................................................................................................305About backing up and restoring device data......................................................................................................................................................305Empty the deleted items folder on your computer from your device...............................................................................................................306Troubleshooting: Synchronization.....................................................................................................................................................................306Accessibility options...........................................................................................................................................................................................308About accessibility options.................................................................................................................................................................................308Screen accessibility options................................................................................................................................................................................308Audio and phone accessibility options...............................................................................................................................................................309Typing accessibility options................................................................................................................................................................................311Calculator...........................................................................................................................................................................................................312Use the calculator...............................................................................................................................................................................................312Convert a measurement.....................................................................................................................................................................................312BrickBreaker.......................................................................................................................................................................................................313About BrickBreaker............................................................................................................................................................................................313BrickBreaker capsules.........................................................................................................................................................................................313BrickBreaker scoring...........................................................................................................................................................................................314Play BrickBreaker................................................................................................................................................................................................314Adjust the volume..............................................................................................................................................................................................314Set the paddle speed..........................................................................................................................................................................................315Word Mole game................................................................................................................................................................................................316Word Mole game basics.....................................................................................................................................................................................316Single-player games............................................................................................................................................................................................317Multiplayer games..............................................................................................................................................................................................318Troubleshooting: Word Mole.............................................................................................................................................................................319Glossary..............................................................................................................................................................................................................320