Blackberry 9788 Smartphone 6 0 User Guide
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2.Press the key > Options. 3.In the MMS section, in the Message Filtering section, select the Reject Anonymous Messages check box or Reject Advertisements check box. 4.Press the key > Save. Store text messages on your SIM card Depending on your wireless service provider and wireless network, this feature might not be supported. If your BlackBerry® device uses a SIM card and you set your SIM card to store text messages, your text messages still appear in the Messages application. 1.On the Home screen, click the Messages icon. 2.Press the key > Options. 3.Select the Leave Messages On SIM Card checkbox. 4.Press the key > Save. To stop storing text messages on your SIM card, clear the Leave Messages On SIM Card checkbox. If you clear this checkbox, your text messages are deleted from your SIM card. Set how long your device stores messages 1.On the Home screen, click the Messages icon. 2.Press the key > Options > Message Display and Actions. 3.Change the Days To Keep Messages field. 4.Press the key > Save. Related information Some messages no longer appear on my device, 112 Turn off Word Substitution for text messages 1.On the Home screen, click the Text Messages icon. 2.Press the key > Options. 3.In the SMS Text section, select the Disable Word Substitution check box. 4.Press the key > Save. Set how long your service center attempts to send text messages If you send a text message and it cannot be delivered immediately, your service center tries to send the text message for the number of times that is set in the Retries field. Depending on your wireless service provider, this option might not appear. 1.On the Home screen, click the Text Messages icon. 2.Press the key > Options. 3.In the SMS Text section, change the Retries field. 4.Press the key > Save. User GuideMessages89
Set a wireless network type for sending text messages Depending on your wireless service provider and wireless network, this feature might not be supported. 1.On the Home screen, click the Text Messages icon. 2.Press the key > Options. 3.In the SMS Text section, do one of the following: •To use only one network type to send text messages, change the Network To Send Over field to Circuit Switched or Packet Switched. •To use either network type to send text messages, which might be beneficial when roaming, change the Network To Send Over field to Circuit Switched Preferred or Packet Switched Preferred. 4.Press the key > Save. Open a new message automatically when you remove your device from your holster 1.On the Home screen, click the Messages icon. 2.Press the key > Options > Message Display and Actions. 3.Change the Auto Open Newest Message After Removing Device From Holster field. 4.Press the key > Save. Hide the new or unopened message indicator 1.On the Home screen, click the Messages icon. 2.Press the key > Options > Message Display and Actions. •To hide the new message indicator, clear the Display New Message Indicator check box. •To hide the unopened message indicator, change the Display Message Count field to None. 3.Press the key > Save. Turn off the prompt that appears before you delete a message 1.On the Home screen, click the Messages icon. 2.Press the key > Options > Message Display and Actions. 3.Clear the Confirm Delete check box. 4.Press the key > Save. Turn off the prompt that appears when you mark messages as opened 1.On the Home screen, click the Messages icon. 2.Press the key > Options > Message Display and Actions. 3.Clear the Confirm Mark Prior Opened check box. 4.Press the key > Save. User GuideMessages90
Cell broadcasting About cell broadcasting Cell broadcasting is designed to enable wireless service providers to use SMS text messaging to send information to all BlackBerry® devices in a specific geographical area simultaneously. You can receive cell broadcast messages that contain a specific type of information by subscribing to a cell broadcast channel that provides that type of information. Different cell broadcast channels send different cell broadcast messages. For example, one cell broadcast channel might send regular weather forecasts while another might send traffic reports. Turn on cell broadcasting To perform this task, your BlackBerry® device must use a SIM card, and your wireless service provider must set up your SIM card with a cell broadcast channel or provide you with the ID for a cell broadcast channel. Depending on your wireless service provider and the wireless network that your device is connected to, this feature might not be supported. 1.On the Home screen or in a folder, click the Options icon. 2.Click Device > Advanced System Settings > Cell Broadcasting. 3.Select the Enable Cell Broadcasting check box. •If one or more cell broadcast channels appear on the screen, select the check box beside the channel. •If no cell broadcast channels appear on the screen, highlight the Empty field. Press the key > Add Channel. Type the channel ID and a nickname. Click OK. 4.Select the check box beside a language. 5.Press the key > Save. To turn off cell broadcasting, clear the Enable Cell Broadcasting check box. Before you turn off cell broadcasting, verify that your wireless service provider does not use cell broadcasting to manage services, such as preferred rates, based on your location. Related information I can't turn on cell broadcasting, 113 Stop receiving messages from a cell broadcast channel Verify that your wireless service provider does not use the cell broadcast channel to manage services, such as preferred rates, based on your location. 1.On the Home screen or in a folder, click the Options icon. 2.Click Device > Advanced System Settings > Cell Broadcasting. 3.In the Channels section, highlight a cell broadcast channel. 4.Press the key. •To stop receiving messages from the cell broadcast channel, click Disable. •To delete the cell broadcast channel, click Delete Channel. User GuideMessages91
Rename a cell broadcast channel 1.On the Home screen or in a folder, click the Options icon. 2.Click Device > Advanced System Settings > Cell Broadcasting. 3.In the Channels section, highlight a cell broadcast channel. 4.Press the key > Set Nickname. 5.Type a name for the cell broadcast channel. 6.Click OK. 7.Press the key > Save. Security options for messages Block incoming messages If your email account uses a BlackBerry® Enterprise Server, you might not be able to block or unblock PIN messages from contacts within your organization, from contacts outside of your organization, or both. For more information, contact your administrator. 1.On the Home screen or in a folder, click the Options icon. 2.Click Security > Firewall. 3.Select the check box beside one or more message types. 4.Press the key > Save. Note: Even though you do not receive blocked messages on your BlackBerry device, blocked messages might contribute to data usage in your wireless service plan. You can stop email messages from being forwarded to your device without contributing to data usage by turning off email message forwarding or by using email message filters. Allow messages from contacts in your contact list or allowed sender list 1.On the Home screen or in a folder, click the Options icon. 2.Click Security > Firewall. 3.Select the Contacts check box or Specific Addresses, Phone Numbers, or PINs check box. 4.Press the key > Save. Add a contact to your allowed sender list 1.On the Home screen or in a folder, click the Options icon. 2.Click Security > Firewall. 3.In the General section, if the Enable check box is not selected, select it. 4.In the Block Incoming Messages section, select one or more message types. 5.In the Exceptions section, select the Specific Addresses, Phone Numbers, or PINs check box. User GuideMessages92
6.Click Add. 7.Press the key. 8.Click one of the following menu items: •Add Email Address •Add Phone Number •Add PIN 9.In the Enter new exception dialog box, type the contact information. 10.Press the key on the keyboard. 11.Press the key > Save. Reset a blocked message counter If you block messages, the blocked message counter tracks how many messages your BlackBerry® device has blocked. You can set the blocked message counter back to zero. 1.On the Home screen or in a folder, click the Options icon. 2.Click Security > Firewall. 3.Highlight a message type. 4.Press the > Reset Count or Reset All Counts. Attachments About files and attachments You can view and download attachments and save them to the BlackBerry® device memory or on a media card. If your email account uses a BlackBerry® Enterprise Server that supports accessing files on your organization's network, you can preview files from your organization's network and save the files to your device or attach them directly to email messages without downloading them. You can use the Files application to view a list of all the files that are saved on your device. You can also rename, move, and delete files on your organization's network from your device. To change attachments or files that you download, you can use third-party editing applications, such as Documents To Go®, that are designed for use on BlackBerry devices. Open a file or an attachment To perform this task, your email account must use the BlackBerry® Internet Service or a BlackBerry® Enterprise Server that supports this feature. For more information, contact your wireless service provider or administrator. 1.In a message, meeting invitation, or calendar entry, press the key. 2.If necessary, click Retrieve Attachment Information. 3.Click Open Attachment. User GuideMessages93
4.If necessary, on the Attachments screen, click an attachment. 5.If necessary, in the dialog box, select an option. Related information I can't turn on cell broadcasting, 113 Save a file or an attachment To perform this task, your email account must use the BlackBerry® Internet Service or a BlackBerry® Enterprise Server that supports this feature. For more information, contact your wireless service provider or administrator. 1.In a message, in a calendar entry, or on a webpage, do one of the following: •If there is only one attachment in a message or calendar entry, press the key. •If there are multiple attachments in a message or calendar entry, highlight an attachment. Press the key. •If you are downloading a file from a webpage, press the key. 2.Click Download Attachment or Download File. 3.Click the folder that you want to save the file or attachment in. 4.Click Save. To stop downloading an attachment, in a message, highlight an attachment that you are downloading. Press the key > Cancel Download. Send a file as an attachment To perform this task, your email account must use the BlackBerry® Internet Service or a BlackBerry® Enterprise Server that supports this feature. For more information, contact your wireless service provider or administrator. 1.On the Home screen or in a folder, click the Media icon or Files icon. 2.Find and highlight a file. 3.Press the key > Send. 4.Click a message type. Related information I can't attach a file to a text message, 113 Open a link in a file or an attachment Some files might contain links to embedded content, such as tables, pictures, footnotes, text boxes, or comments. 1.In a file, highlight a link. 2.Press the key > Open Link or Retrieve. To return to the file, press the key. User GuideMessages94
Set font options for a file or an attachment 1.In a file or an attachment, press the key > Options. 2.Change the font fields. 3.Press the key > Save. View properties for a file You can view the size, author, publication date, and other properties of a file. 1.On the Home screen or in a folder, click the Media icon or Files icon. 2.Find and highlight a file. 3.Press the key > Properties. Contact cards About vCard contact attachments vCard® contact attachments (.vcf files) contain information for a specific contact. When you add a vCard contact attachment to an email message, recipients of your email message can view your contact information or add it to the contact list on their BlackBerry® device. When you open an email message that contains a vCard contact attachment, a book icon appears at the end of the message with the name of the attached contact. Save a contact card from a message If you receive a contact card in a message, you can save it so that the contact information is added to your contact list. 1.In a message, highlight a contact card. 2.Press the key > View Attachment. 3.Press the key. 4.Click one of the following items: •Add to Contacts •Update Contact Related information A message, attachment, or Google Mail conversation is cut short or doesn't appear, 112 S/MIME-protected messages User GuideMessages95
S/MIME-protected message basics About signing and encrypting messages If your email account uses a BlackBerry® Enterprise Server that supports this feature, you can digitally sign or encrypt messages to add another level of security to email and PIN messages that you send from your BlackBerry device. Digital signatures are designed to help recipients verify the authenticity and integrity of messages that you send. When you digitally sign a message using your private key, recipients use your public key to verify that the message is from you and that the message has not been changed. Encryption is designed to keep messages confidential. When you encrypt a message, your device uses the recipient’s public key to encrypt the message. Recipients use their private key to decrypt the message. To send an encrypted PIN message, you must have a PIN and an email address for the contact in your contact list. Your device uses the email address in your contact list to locate a PGP® key or certificate for the contact. Sign or encrypt a message You can sign or encrypt email and PIN messages. 1.When you are composing a message, change the Encoding field. 2.If necessary, change the Classification field. Related information Some signing and encryption options aren't available on my device, 101 Encrypt a message with a pass phrase Your BlackBerry® device can encrypt email and PIN messages using a pass phrase shared between the sender and recipient. 1.In an unsent message, set the Encoding field to Encrypt or Sign and Encrypt. 2.Press the key > Options. 3.Select the Use Password-Based Encryption check box. 4.In the Allowed Content Ciphers section, select the check box beside one or more allowed content ciphers. 5.If you are signing the message, in the Signing Options section, select a certificate. 6.Press the key > Save. 7.Type your message. 8.Press the key > Send. 9.Type a pass phrase to encrypt the message. 10.Confirm the pass phrase. 11.Click OK. Using a secure method, let the recipient know what the pass phrase is. User GuideMessages96
Attach a certificate to a message You can attach a certificate to email and PIN messages. 1.When composing a message, press the key > Attach > Certificate. 2.Highlight a certificate. 3.Press the key > Continue. Download the certificate used to sign or encrypt a message If a certificate is not included in a received message or is not already stored in the key store on your BlackBerry® device, you can download the certificate. 1.In a message, highlight the encryption indicator or a digital signature indicator. 2.Press the key > Fetch Sender's Certificate. Add a certificate from a message 1.In a message, highlight a digital signature indicator. 2.Press the key > Import Sender’s certificate. Add a certificate from an attachment 1.In a message, click the certificate attachment at the end of the message. 2.Click Retrieve Certificate. 3.Click the certificate. 4.Click Import Certificate. Attachment indicators in S/MIME-protected messages IndicatorDescriptionThe message includes a certificate attachment.The message includes multiple certificate attachments.The message includes a certificate server attachment. Add connection information for a certificate server from a message 1.In a message, highlight the certificate server indicator. 2.Press the key > Import Server. View the certificate used to sign or encrypt a message 1.In a message, highlight the encryption status indicator or a digital signature indicator. User GuideMessages97
2.Press the key > Display Sender's Certificate or Display Encryption Certificate. View encryption information for a weakly encrypted message 1.In a weakly encrypted message, highlight the encryption status indicator. 2.Press the key > Encryption Details. S/MIME-protected message status Digital signature indicators for S/MIME-protected messages IndicatorDescriptionYour BlackBerry® device verified the digital signature.Your device cannot verify the digital signature.Your device requires more data to verify the digital signature.Your device trusts the certificate chain.The sender’s email address does not match the email address of the certificate subject, or the sender’s certificate is revoked, is not trusted, cannot be verified, or is not on your device.The certificate is weak, the certificate status is not current, or your device requires more data to verify the trust status of the certificate.The sender’s certificate is expired. Encryption status indicators Your administrator sets whether messages that you receive are considered to be strong or weak. IndicatorDescriptionThe message is strongly encrypted.The message is weakly encrypted.User GuideMessages98