Blackberry 9788 Smartphone 6 0 User Guide

							S/MIME-protected message options
Change your signing or encryption certificate
Your BlackBerry® device uses your encryption certificate to encrypt messages in the Sent Items folder and includes your encryption certificate in messages that you send so that recipients can encrypt their reply messages.
1.On the Home screen or in a folder, click the Options icon.
2.Click Security > S/MIME.
3.In the Signing section or the Encryption section, change the Certificate field.
4.Press the  key > Save.
Related information
Some signing and encryption options aren't available on my device, 101
Change options for downloading attachments in encrypted messages
1.On the Home screen or in a folder, click the Options icon.
2.Click Security > S/MIME.
•To download attachments in encrypted messages automatically, change the Encrypted Attachment Support field to 
Automatic.
•To download attachments in encrypted messages manually, change the Encrypted Attachment Support field to 
Manual.
•To prevent your BlackBerry® device from downloading attachments in encrypted messages, change the Encrypted 
Attachment Support
 field to None.
3.Press the  key > OK.
Change the default signing and encryption option
Your BlackBerry® device is designed to use the default signing and encryption option when you send a message to a contact 
that you have not sent a message to or received a message from previously. If you have sent a message to or received a  message from the contact previously, your device tries to use the signing and encryption option that was used for the last 
message.
1.On the Home screen or in a folder, click the Options icon.
2.Click Security > S/MIME or PGP.
3.Change the Default Encoding field.
4.Press the  key > Save.
Related information
Some signing and encryption options aren't available on my device, 101
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							About message classifications
If your BlackBerry® device is associated with an email account that uses a BlackBerry® Enterprise Server that supports this feature and your administrator turns on message classifications, the BlackBerry Enterprise Server applies a minimum set of 
security actions to each message that you compose, forward, or reply to, based on the classification that you assign to the  message. Your administrator specifies the message classifications that you can use.
If you receive a message that uses message classifications, you can view the abbreviation for the classification in the subject line of the message and the full description for the classification in the body of the message. You can also view the abbreviation 
and full description for the classification for a sent message in the sent items folder.
Change the default message classification
To perform this task, your email account must use a BlackBerry® Enterprise Server that supports this feature and your 
administrator must turn on message classifications.
Your BlackBerry device is designed to use the default message classification when you send a message to a contact that you 
have not sent a message to or received a message from previously. If you have sent a message to or received a message from 
the contact previously, your device tries to use the message classification that was used for the last message.
1.On the Home screen or in a folder, click the Options icon.
2.Click Device > Advanced System Settings > Default Services.
3.Change the Default Encoding field.
4.Press the  key > Save.
Change the size of S/MIME indicators in messages
1.On the Home screen or in a folder, click the Options icon.
2.Click Security > S/MIME.
3.Change the Message Viewer Icons field.
4.Press the  key > Save.
Change the encryption algorithms for S/MIME-protected messages
If a message has multiple recipients, your BlackBerry® device uses the first selected encryption algorithm in the list that all 
recipients are known to support.
1.On the Home screen or in a folder, click the Options icon.
2.Click Security > S/MIME.
3.Select the check box beside one or more encryption algorithms.
4.Press the  key > Save.
Request delivery notification for signed S/MIME-protected messages
1.On the Home screen or in a folder, click the Options icon.
2.Click Security > S/MIME.
3.Select the Request S/MIME Receipts check box.
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							4.Press the  key > Save.
Turn off the prompt that appears before an S/MIME-protected message is truncated
1.On the Home screen or in a folder, click the Options icon.
2.Click Security > S/MIME.
3.Change the Truncation Mode field to Send Anyway or More All and Send.
4.Press the  key > Save.
To turn on the prompt again, change the Truncation Mode field to Prompt User.
Turn off the prompt that appears when you use an S/MIME certificate that is not recommended 
for use
1.On the Home screen or in a folder, click the Options icon.
2.Click Security > S/MIME.
3.Clear the Warn about problems with my certificates check box.
4.Press the  key > Save.
To turn on the prompt again, select the Warn about problems with my certificates check box.
S/MIME-protected message troubleshooting
Some signing and encryption options aren't available on my device
Try performing the following actions:
•Verify that the email account that you're using supports all signing and encryption options.
•If you use message classifications, verify that the message classification supports the signing or encryption options that 
you want. Try using a different message classification.
I cannot open an attachment in an encrypted message
The attachment information might not be available on the BlackBerry® Enterprise Server, your administrator might have set 
options to prevent you from opening attachments in encrypted messages, or you might have received the message from an 
email account that does not support attachments in encrypted messages.
You cannot open an attachment in a PGP® protected message that was encrypted using the OpenPGP format by an IBM® Lotus 
Notes® client working with PGP® Desktop Professional or that was encrypted by the PGP® Universal Server.
IBM Lotus Notes native encrypted messages
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							About IBM Lotus Notes native encrypted messages
If your email account uses a BlackBerry® Enterprise Server that supports this feature, you can read messages on your 
BlackBerry device that are sent using IBM® Lotus Notes® native encryption. You might also be able to send, forward, or reply to 
messages using IBM Lotus Notes native encryption.
Before you can send or receive IBM Lotus Notes native encrypted messages, you must import your IBM Lotus Notes ID file 
using Lotus® iNotes® (previously known as IBM® Lotus® Domino® Web Access) or using the BlackBerry® Desktop Software. For  more information about importing your IBM Lotus Notes ID file using the BlackBerry Desktop Software, see the Help in the 
BlackBerry Desktop Software. When you send or receive IBM Lotus Notes native encrypted messages, you might be prompted 
to type your IBM Lotus Notes ID password.
Prerequisites: IBM Lotus Notes native encryption
•Your BlackBerry® device must be associated with an email account that uses a BlackBerry® Enterprise Server for IBM® 
Lotus® Domino®.
•Your computer must be running IBM® Lotus Notes® 7.0 or later with an email account on an IBM Lotus Domino server 7.0 
or later.
•You must import your IBM Lotus Notes ID file using Lotus® iNotes® (previously known as IBM® Lotus® Domino® Web 
Access), or using the BlackBerry® Desktop Software.
Encrypt a message using IBM Lotus Notes native encryption
1.When composing, forwarding or replying to a message, change the Encoding field to Lotus Notes Encryption.
2.If you are prompted, type your IBM® Lotus Notes® ID password.
PGP protected messages
PGP protected message basics
About signing and encrypting messages
If your email account uses a BlackBerry® Enterprise Server that supports this feature, you can digitally sign or encrypt messages  to add another level of security to email and PIN messages that you send from your BlackBerry device. Digital signatures are  designed to help recipients verify the authenticity and integrity of messages that you send. When you digitally sign a message using your private key, recipients use your public key to verify that the message is from you and that the message has not been 
changed.
Encryption is designed to keep messages confidential. When you encrypt a message, your device uses the recipient’s public key  to encrypt the message. Recipients use their private key to decrypt the message.
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							To send an encrypted PIN message, you must have a PIN and an email address for the contact in your contact list. Your device 
uses the email address in your contact list to locate a PGP® key or certificate for the contact.
Sign or encrypt a message
You can sign or encrypt email and PIN messages.
1.When you are composing a message, change the Encoding field.
2.If necessary, change the Classification field.
Related information
Some signing and encryption options aren't available on my device, 101
Encrypt a PGP protected message with a pass phrase
By default, your BlackBerry® device uses your PGP® key to encrypt messages.
1.When composing a message, change the Encoding field to one that uses encryption.
2.Press the  key > Options.
3.Change the Use Conventional Encryption field to Yes.
4.Press the  key > Save.
Using a secure method, let the recipient know what the pass phrase is.
Attach a PGP key to a message
You can attach a PGP® key to email messages and PIN messages.
1.When composing a message, press the  key > Attach > PGP Keys.
2.Highlight a PGP key.
3.Press the  key > Continue.
Download the PGP key used to sign or encrypt a message
If a PGP® key is not included in a received message or is not already stored in the key store on your BlackBerry® device, you can 
download the PGP key. If you use the PGP® Universal Server, you might not be able to download the sender’s PGP key, or your  device might download the sender’s PGP key from the PGP Universal Server automatically.
1.In a message, highlight the encryption status indicator or a digital signature indicator.
2.Press the  key > Fetch Sender’s PGP key.
Add a PGP key from a message
If you use the PGP® Universal Server, you might not be able to add PGP keys from messages.
1.In a message, highlight a digital signature indicator.
2.Press the  key > Import PGP Key.
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							Add a PGP key from an attachment
If you use the PGP® Universal Server, you might not be able to add PGP keys from attachments.
1.In a message, click the PGP key attachment.
2.Click Retrieve PGP Attachment.
3.Click the PGP key.
4.Click Import PGP Key.
Related information
I cannot open an attachment in an encrypted message, 101
Attachment indicators in PGP protected messages
IndicatorDescriptionThe message includes a PGP® key attachment.The message includes multiple PGP key attachments.The message includes a certificate server attachment.
Add connection information for a certificate server from a message
1.In a message, highlight the certificate server indicator.
2.Press the  key > Import Server.
View the PGP key used to sign or encrypt a message
1.In a message, highlight the encryption status indicator or a digital signature indicator.
2.Press the  key > Display Sender's PGP Key or Display Encryption PGP Key.
PGP protected message status
Encryption status indicators
Your administrator sets whether messages that you receive are considered to be strong or weak.
IndicatorDescriptionThe message is strongly encrypted.The message is weakly encrypted.User GuideMessages104 
						

							Digital signature indicators for PGP protected messages
IndicatorDescriptionYour BlackBerry® device verified the digital signature.Your device cannot verify the digital signature.Your device requires more data to verify the digital signature.Your device trusts the sender’s PGP® key.The sender’s email address does not match the email address in the key, or the sender’s PGP key is revoked, is not trusted, 
cannot be verified, or is not on your device.The key status is not current, or your device requires more  data to verify the trust status of the key.The sender’s PGP key is expired.
PGP protected message options
Change your signing and encryption key
Your BlackBerry® device uses your PGP® key to encrypt messages in the Sent Items folder and includes your PGP public key in 
messages that you send so that recipients can encrypt their reply messages.
1.On the Home screen or in a folder, click the Options icon.
2.Click Security > PGP.
3.Change the Default Key field.
4.Press the  key > Save.
Related information
Some signing and encryption options aren't available on my device, 101
Change options for downloading attachments in encrypted messages
1.On the Home screen or in a folder, click the Options icon.
2.Click Security > PGP.
3.Do one of the following:
•To download attachments in encrypted messages automatically, change the Allow encrypted attachment viewing and 
retrieve encrypted attachment information
 field to Automatically.
•To download attachments in encrypted messages manually, change the Allow encrypted attachment viewing and 
retrieve encrypted attachment information
 field to Manually.
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							•To prevent your BlackBerry® device from downloading attachments in encrypted messages, change the Allow 
encrypted attachment viewing and retrieve encrypted attachment information
 field to Never.
4.Press the  key > OK.
Change the default signing and encryption option
Your BlackBerry® device is designed to use the default signing and encryption option when you send a message to a contact 
that you have not sent a message to or received a message from previously. If you have sent a message to or received a  message from the contact previously, your device tries to use the signing and encryption option that was used for the last 
message.
1.On the Home screen or in a folder, click the Options icon.
2.Click Security > S/MIME or PGP.
3.Change the Default Encoding field.
4.Press the  key > Save.
Related information
Some signing and encryption options aren't available on my device, 101
About message classifications
If your BlackBerry® device is associated with an email account that uses a BlackBerry® Enterprise Server that supports this  feature and your administrator turns on message classifications, the BlackBerry Enterprise Server applies a minimum set of security actions to each message that you compose, forward, or reply to, based on the classification that you assign to the 
message. Your administrator specifies the message classifications that you can use.
If you receive a message that uses message classifications, you can view the abbreviation for the classification in the subject  line of the message and the full description for the classification in the body of the message. You can also view the abbreviation 
and full description for the classification for a sent message in the sent items folder.
Change the default message classification
To perform this task, your email account must use a BlackBerry® Enterprise Server that supports this feature and your  administrator must turn on message classifications.
Your BlackBerry device is designed to use the default message classification when you send a message to a contact that you 
have not sent a message to or received a message from previously. If you have sent a message to or received a message from the contact previously, your device tries to use the message classification that was used for the last message.
1.On the Home screen or in a folder, click the Options icon.
2.Click Device > Advanced System Settings > Default Services.
3.Change the Default Encoding field.
4.Press the  key > Save.
Change the size of PGP indicators in messages
1.On the Home screen or in a folder, click the Options icon.
2.Click Security > PGP.
User GuideMessages106 
						

							3.Change the Message Viewer Icons field.
4.Press the  key > Save.
Change the encryption algorithms for PGP protected messages
If a message has multiple recipients, your BlackBerry® device uses the first selected encryption algorithm in the list that all 
recipients are known to support.
1.On the Home screen or in a folder, click the Options icon.
2.Click Security > PGP.
3.Select the check box beside one or more encryption algorithms.
4.Press the  key > Save.
Turn off the prompt that appears before a PGP protected message is truncated
1.On the Home screen or in a folder, click the Options icon.
2.Click Security > PGP.
3.Change the Message truncation mode field to Send Anyway or More All And Send.
4.Press the  key > Save.
To turn on the prompt again, change the Message truncation mode field to Prompt User.
Turn off the prompt that appears when you use a PGP key that is not recommended for use
1.On the Home screen or in a folder, click the Options icon.
2.Click Security > PGP.
3.Clear the Warn about problems with my PGP keys check box.
4.Press the  key > Save.
To turn on the prompt again, select the Warn about problems with my PGP keys check box.
Troubleshooting: PGP protected messages
Some signing and encryption options aren't available on my device
Try performing the following actions:
•Verify that the email account that you're using supports all signing and encryption options.
•If you use message classifications, verify that the message classification supports the signing or encryption options that 
you want. Try using a different message classification.
I cannot open an attachment in an encrypted message
The attachment information might not be available on the BlackBerry® Enterprise Server, your administrator might have set 
options to prevent you from opening attachments in encrypted messages, or you might have received the message from an 
email account that does not support attachments in encrypted messages.
User GuideMessages107 
						

							You cannot open an attachment in a PGP® protected message that was encrypted using the OpenPGP format by an IBM® Lotus Notes® client working with PGP® Desktop Professional or that was encrypted by the PGP® Universal Server.
Message shortcuts
Depending on the typing input language that you are using, some shortcuts might not be available.
In a message
Reply to a messagePress RReply to all in an email or a PIN messagePress LForward a messagePress FFile an email messagePress IView or hide the email address of a contactHighlight the contact in the To or From field. Press Q.Move to the last cursor position after you close and reopen a 
received email or PIN messagePress GMove to the next messagePress NMove to the previous messagePress P
In your message inbox
Open a messagePress the  key.Compose a message from a message inboxPress CMark a message as opened or unopenedPress the Alt key and U.Add a flag to a messagePress WView all flagged messagesPress the Alt key and F.View received messages and received call logsPress the Alt key and I.View sent messagesPress the Alt key and O.View voice mail messagesPress the Alt key and V.View text messagesPress the Alt key and S.View call logsPress the Alt key and P.View all your messagesPress the  key.
Move around your message inbox
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