Blackberry 9788 Smartphone 6 0 User Guide
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3.Press the key > Repair. 4.Complete the instructions on the screen. If your media card is still not repaired after you run the repair feature, you might want to try formatting it. About compression Compression is designed to reduce the size of your BlackBerry® device data while maintaining the integrity of that data. When compression is turned on, your device compresses all device data, including messages, contacts, calendar entries, tasks, and memos. You should keep compression turned on. If both compression and encryption are turned on, your device compresses device data before encrypting it. About file encryption File encryption is designed to protect files that you store on your BlackBerry® device and on a media card that can be inserted in your device. You can encrypt the files on your device and on your media card using an encryption key that your device generates, your device password, or both. If you encrypt the files using an encryption key that your device generates, you can only access the files on your media card when the media card is inserted in your device. If you encrypt the files using your device password, you can access the files on your media card in any device that you insert your media card into, as long as you know the password for the device. Turn on encryption To encrypt data on your BlackBerry® device, you must have set a password for your device. Depending on the amount of storage space available for storing files on your device, you might not be able to encrypt files on your device. 1.On the Home screen or in a folder, click the Options icon. 2.Click Security > Encryption. 3.To encrypt data on your device, in the Device Memory section, select the Encrypt check box. 4.To encrypt files that are stored on a media card and on your device, in the Media Card section, select the Encrypt check box and do one of the following: •To encrypt files using an encryption key that your device generates, change the Mode field to Device Key. •To encrypt files using your device password, change the Mode field to Device Password. •To encrypt files using an encryption key and your device password, change the Mode field to Device Password & Device Key . 5.To also encrypt media files such as pictures, songs, and videos, select the Include Media Files check box. 6.Press the key > Save. User GuideMemory and media cards259
To stop encrypting data on your device, in the Device Memory section, clear the Encrypt check box. To stop encrypting files, in the Media Card section, clear the Encrypt check box. Tips: Freeing and conserving storage space Try to maintain at least 400 KB of available application storage on your BlackBerry® device. If you find that your device processes are unusually slow, try freeing storage space by deleting files that you don't need. Changing options for email messages, calendar entries, and media files might help you conserve storage space. For full instructions, click the links under Related information at the bottom. Check how much free storage space you haveOn the Home screen or in a folder, click the Options icon. Click Device > Storage. Delete unneeded filesOn the Home screen or in a folder, click the Files icon. Find and highlight a file. Press the key > Delete. Delete browsing history and clear the cacheOn the Home screen, click the Browser icon. Press the key > Options. Go to the Clear Browsing Data section. Reduce the amount of time that your device stores email messages and calendar entriesOn the Home screen, click the Messages icon or Calendar icon. Press the key > Options. Stop storing sent messages on your deviceOn the Home screen, click the Messages icon. Press the key > Options > Email Preferences. Receive only the first section of long email messages, and choose whether to download moreOn the Home screen, click the Messages icon. Press the key > Options > Message Display and Actions. Store files on a media card instead of the deviceYour BlackBerry device supports media card sizes up to 32 GB. Only microSD media cards are supported.Reduce the size of pictures you takeOn the Home screen, click the Camera icon. Press the key > Options. Research In Motion recommends that you regularly create and save a backup file on your computer, especially before you update any software. Maintaining a current backup file on your computer might allow you to recover device data if your device is lost, stolen, or corrupted by an unforeseen issue. Related information View the amount of available storage space on your device, 258 Move, rename, or delete a file, 117 Delete browsing information, 157 Set how long your device stores messages, 74 Change how long your device stores calendar entries, 171 User GuideMemory and media cards260
Stop storing messages sent from your computer on your device, 74 Stop storing messages sent from your device on your computer, 74 Receive only the first section of long email messages, 72 Change the size of pictures that you take, 130 The application memory on my device is low, 261 Troubleshooting: Storage and media cards The application memory on my device is low When the application memory available on your BlackBerry® device is low, your device displays a dialog box that lists applications and languages that you do not use frequently. You can delete applications and languages in this list. Consider the following guidelines: •Verify that you have deleted old email messages and MMS messages, especially messages with attachments. •Verify that you have deleted contacts that are already in your organization's address book. •Verify that you have deleted media files from the device memory. •If you recently updated your BlackBerry® Device Software over the wireless network, verify that you have deleted the previous version of the BlackBerry Device Software. •Verify that you have cleared the browser cache. Related information View the amount of available storage space on your device, 258 Tips: Freeing and conserving storage space, 23 User GuideMemory and media cards261
Search Search for an item You can search for organizer items, pictures, videos, help topics, and more on your BlackBerry® device. You can also choose to expand your search to the Internet. 1.On the Home screen, in the upper-right corner, click the search icon. 2.Type your search terms. To stop a search, press the key twice. Set the types of items that are included in searches 1.On the Home screen or in a folder, click the Options icon. 2.Click Device > Search. 3.Specify the types of items that you want to include in searches. 4.Press the key > Save. Search for messages You can search for messages on your BlackBerry® device. You might also be able to search for messages in the email application on your computer or in another associated email account if your email account uses the BlackBerry® Internet Service or a BlackBerry® Enterprise Server that supports this feature. On the Home screen, click the Messages icon. •To search for messages based on the subject, highlight a message. Press the key > Search by > Subject. •To search for messages based on the sender, highlight a message. Press the key > Search by > Sender. •To perform an advanced search, press the key > Search by > Advanced. Specify the search criteria. To save the search criteria, press the key > Save. Click Search. •To search for messages using the criteria from your last advanced search, press the key > Search by > Advanced. Press the key > Last. Note: If you search for messages, your device does not search attachments. To stop a search, press the key. User GuideSearch262
Message search criteria FieldDescriptionSearch MessagesSpecify whether you search for messages that are on your BlackBerry® device or for messages that are in an email application on your computer.NameSpecify one or more contacts or email addresses that your device should search for in messages. To widen the search, you can also specify part of a name.Appears inChange the type of address field that your device should search in for the name or email address.SubjectSpecify one or more words that your device should search for in the subject of messages.MessageSpecify one or more words that your device should search for in the body of messages.Include Encrypted MessagesSpecify whether your device searches encrypted messages, plain text messages, and digitally signed messages.ServiceIf your device is associated with more than one email address, change the email account that your device should search in for messages. Not all email accounts support this feature.FolderChange the folder that your device should search for messages in.ShowChange the status of messages that your device should search for.TypeChange the type of messages that your device should search for. Do more with your message search results 1.In the search results, highlight a message. 2.Press the key. •To view more available search results, click Get More Results. •To add the message that you highlighted to your message inbox, click Add. User GuideSearch263
•To add all the messages from the search results to your message inbox, click Add All. •To delete the search results, click Delete Search. •To start a new search, click Search by. CAUTION: If you delete a message from the message search results, the message is also deleted from your message inbox or the email application on your computer. Search for text in a message, in a file, or on a webpage To search for text in a presentation, you must view the presentation in text view or in text and slide view. 1.In a message, in a file, in an attachment, or on a webpage, press the key > Find or Find on Page. 2.Type the text. 3.Press the Enter key. To search for the next instance of the text, press the key > Find Next or Find Next on Page. View, change, or delete a saved search 1.On the Home screen, click the Messages icon. 2.Press the key > Search by > Advanced. 3.Press the key. •To view a list of saved searches, click Recall. •To change a saved search, click Recall. Highlight a search. Press the key > Edit Search. Change the search criteria. Press the key > Save. •To delete a saved search, click Recall. Highlight a search. Press the key > Delete Search. Search for a contact in your organization's address book To perform this task, your work email account must use a BlackBerry® Enterprise Server that supports this feature. For more information, contact your administrator. 1.On the Home screen, click the Contacts icon. 2.Press the key > Lookup. 3.Type part or all of a contact name. 4.Press the key on the keyboard. 5.Press the key. •To add a contact to your contact list, click Add to Contacts. •To add all the contacts, click Add All to Contacts. User GuideSearch264
•To view information for a contact, click View. •To delete a contact from the contact lookup results, click Delete. •To delete the contact lookup results, click Delete Lookup. •To start a new contact lookup, click Lookup. Search shortcuts Depending on the typing input language that you are using, some shortcuts might not be available. Search for an item on your BlackBerry® deviceStart typing on the Home screen.Search for a contact in a list of contactsType part or all of a contact name, or type initials separated by a space.Search for text in a messagePress SSearch for text in a file or an attachmentPress FSearch for text on a web pagePress FSearch for text in a presentationPress F Note: You can change what happens when you type on the Home screen. To search for text in a presentation, you must view the presentation in text view or in text and slide view. User GuideSearch265
SIM card Depending on your wireless service provider and wireless network, your BlackBerry® device might not use a SIM card. About the SIM card phone book If your wireless service provider has set up your SIM card with a SIM card phone book, you can use the SIM card phone book to access contacts that you have added to your SIM card. The SIM card phone book is different from the contact list on your BlackBerry® device. If you switch SIM cards, the contacts in the SIM card phone book change. You can add AND entries, such as emergency phone numbers, to your SIM card phone book. You can also search for AND entries or SDN entries. AND entries appear in plain text and SDN entries appear in bold. Add a contact to your SIM card 1.In the contact list, press the key > SIM Phone Book. 2.Press the key > New. 3.Type the contact information. 4.Press the key > Save. Copy contacts from your SIM card to your contact list Depending on your wireless service provider and wireless network, this feature might not be supported. 1.In the contact list, press the key > SIM Phone Book. 2.Press the key > Copy All To Contacts. Note: If you try to copy a SIM card contact with a phone number that matches the phone number of a contact that already appears in your contact list, your BlackBerry® device does not copy the SIM card contact. Copy a contact from your contact list to your SIM card 1.In the contact list, click a contact. 2.Highlight a phone number. 3.Press the key > Copy to SIM Phone Book. 4.Press the key > Save. User GuideSIM card 266
Change or delete a SIM card contact 1.In the contact list, press the key > SIM Phone Book. 2.Highlight a contact. •To change a SIM card contact, press the key > Edit. Change the contact information. Press the key > Save. •To delete a SIM card contact, press the key > Delete. Store text messages on your SIM card Depending on your wireless service provider and wireless network, this feature might not be supported. If your BlackBerry® device uses a SIM card and you set your SIM card to store text messages, your text messages still appear in the Messages application. 1.On the Home screen, click the Messages icon. 2.Press the key > Options. 3.Select the Leave Messages On SIM Card checkbox. 4.Press the key > Save. To stop storing text messages on your SIM card, clear the Leave Messages On SIM Card checkbox. If you clear this checkbox, your text messages are deleted from your SIM card. Change the display name for a phone number If your SIM card supports more than one phone number, you can personalize the display name for your phone numbers. 1.On the Home screen or in a folder, click the Options icon. 2.Click Device > Advanced System Settings > SIM Card. 3.Highlight a phone number. 4.Press the key > Edit SIM Phone Number. 5.Type a display name for the phone number. 6.Press the key on the keyboard. About SIM card security You can protect your SIM card with a PIN code to add another level of security to your BlackBerry® device. If you lock your SIM card with a PIN code, other people cannot use their SIM card in your device. Before you can use your SIM card in another device, you must type the PIN code. User GuideSIM card 267
Protect your SIM card with a PIN code To get your SIM card PIN code, contact your wireless service provider. Note: If you type the SIM card PIN code incorrectly three times, your SIM card does not function. 1.On the Home screen or in a folder, click the Options icon. 2.Click Device > Advanced System Settings > SIM Card. 3.Press the key > Enable Security. 4.Type your SIM card PIN code. 5.Press the key on the keyboard. Change the SIM card PIN code 1.On the Home screen or in a folder, click the Options icon. 2.Click Device > Advanced System Settings > SIM Card. 3.Press the key > Change PIN2 Code. User GuideSIM card 268