Xerox Phaser 6115MFP User Manual

							Registering Recipients
Phaser® 6115MFP Multifunction Product
9-20
Editing or Deleting Group Dial Entries
1.On the control panel, press the Menu/Select button.
2.Using the Down Arrow button, scroll to the 
Fax Registration menu, and then press the 
Menu/Selectbutton.
3.Scroll to the 
Group Dial menu, and then press the Menu/Selectbutton.
4.Press the one-touch dial or enter the speed dial entry you want to edit or delete, and then 
press the Cancel/C button.
5.Using the Left Arrow and Right Arrow buttons, select 
Edit or Delete, and then press the 
Menu/Select button.
6.If you want to change the name of the group, enter the new name, and then press the 
Menu/Select button.
7.To delete the displayed recipient, press the Cancel/C button.
8.To keep the recipient, press the Menu/Select button.
9.When you are done adding recipients, press the Start button. The message 
Select Regist.Key appears on the control panel display.
10.To finish, press the Cancel/C button to finish.
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							Fax Reports
Phaser® 6115MFP Multifunction Product
9-21
Fax Reports
This section includes:
■Product Counters on page 9-21
■Printing Reports on page 9-22
Product Counters
The number of operations performed since the product was installed can be checked on the 
control panel using the Display button.
Fax Print Counter
The fax counter displays the total number of fax prints made.
1.Press the Display button once.
2.Scroll down until 
To t a l  P a g e displays on the control panel, and then press the 
Menu/Select button.
3.Scroll down to the 
Fax Print menu, and then press the Menu/Select button.
Total Scan Counter
The scan counter displays the total number of scans made, excluding copies.
1.Press the Display button once.
2.Scroll down until 
To t a l  P a g e displays on the control panel, and then press the 
Menu/Select button.
3.Scroll down to the 
To t a l  S c a n  menu, and then press the Menu/Select button.
Send/Receive Results
1.Press the Display button once.
2.Scroll down until 
Send/Recd Result displays on the control panel, and then press the 
Menu/Select button.
3.Press the Start button to print the results.
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							Fax Reports
Phaser® 6115MFP Multifunction Product
9-22
Printing Reports
The following reports can be printed from the control panel:
■Send Result Report
■Receive Result Report
■Activity Report
■Memory Data List
■Memory Image Print Report
■One-Touch Dial List
■Speed Dial List
■Group Dial List
To Print a Report from the Control Panel
1.Press the Display button.
2.Scroll to the 
Print Report menu.
3.Using the Up Arrow or Down Arrow button scroll to the desired report, and then press 
the Menu/Select button.
4.The report prints.
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							Solving Fax Problems
Phaser® 6115MFP Multifunction Product
9-23
Solving Fax Problems
If the fax cannot be sent correctly, refer to the following table, and then perform the indicated 
operation. If the fax still cannot be sent correctly, even after performing the described 
operations, contact your service representative.
This section includes:
■Problems Sending Faxes on page 9-24
■Problems Receiving Faxes on page 9-25
■Error Messages on page 9-25
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							Solving Fax Problems
Phaser® 6115MFP Multifunction Product
9-24
Problems Sending Faxes
Symptom Cause Solution
The document is not scanned. The document is too thick, too 
thin, or too small.Use the original glass to send 
the fax.
The document is scanned at an 
angle.The document guides are not 
adjusted to the width of the 
document.Slide the document guides to fit 
the width of the document.
The fax received by the recipient 
is blurry.The document is incorrectly 
positioned.Position the document correctly.
The original glass is dirty. Clean the original glass.
The text in the document is 
written too faint.Adjust the resolution.
There may be a problem with 
the telephone connection.Check the telephone line, and 
then try sending the fax again.
There may be a problem with 
the recipient’s fax machine.Make a copy to check that this 
machine is operating correctly, 
and then, if the copy was 
printed correctly, have the 
recipient check the condition of 
their fax machine.
The fax received by the recipient 
is blank.The document was sent with 
the front side facing down 
(when the ADF is used).Load the document to be faxed 
facing up.
Transmission is not possible. The transmission procedure 
may have been performed 
incorrectly.Check the transmission 
procedure, and then try sending 
the fax again.
The fax number may be 
wrong.Check the fax number.
The one-touch dial key or 
speed dial may be incorrectly 
programmed.Check that the keys were 
correctly programmed.
The telephone line may be 
incorrectly connected.Check the telephone line 
connection. If it is 
disconnected, connect it.
There may be a problem with 
the recipient’s fax machine.Contact the recipient.
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							Solving Fax Problems
Phaser® 6115MFP Multifunction Product
9-25
Problems Receiving Faxes
Error Messages 
Symptom Cause Solution
The received fax is blank. There may be a problem with the 
telephone connection or with the 
caller’s fax machine.Check that the machine can 
make clean copies. If it can, have 
the caller send the fax again.
The caller may have loaded the 
pages backward.Contact the caller.
Faxes cannot be received 
automatically.The machine is set to receive 
faxes manually.Set the machine to automatic 
reception.
The memory is full. Load paper if it is empty, and 
then print the faxes stored in the 
memory.
The telephone line is incorrectly 
connected.Check the telephone line 
connection. If it is disconnected, 
connect it.
There may be a problem with the 
caller’s fax machine.Make a copy to check that this 
machine is operating correctly, 
and then, if the copy was printed 
correctly, have the recipient 
check the condition of their fax 
machine.
Error message Cause Solution
LINE PROBLEM
(Flashing alternately)
CHECK LINE
The telephone dialing system or 
telephone wiring system is not 
set correctly.
The telephone cable is not 
attached correctly.Check the telephone dialing 
system or telephone wiring 
system and use the appropriate 
configuration menu to make the 
correct settings.
Correctly connect the telephone 
cable.
*COMM.ERROR*
(####)Communication is not possible 
because of some problem in the 
machine.
Communication is not possible 
because of a problem with the 
recipient/caller’s fax machine.Check the transmission results.
*REDIAL ALL FAILED*All redial attempts failed because 
either the recipient’s line is busy 
or there was no answer.Check the condition of the 
recipient’s line, and then try 
sending the fax again.
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							Solving Fax Problems
Phaser® 6115MFP Multifunction Product
9-26
*MEM.FULL/TX 
CANCEL*While sending a fax, the size of 
the data for the scanned image 
has exceeded the capacity of the 
memory.Retrieve all received faxes 
stored in the memory.
Send the fax by direct 
transmission.
To print an error report, press 
the Cancel/C key while an error 
message is displayed.
*MEM.FULL/RX 
CANCEL*While receiving a fax, the size of 
the data for the scanned image 
has exceeded the capacity of the 
memory.Retrieve all received faxes 
stored in the memory.
To print an error report, press 
the Cancel/C key while an error 
message is displayed.
HANG UP THE PHONEThe receiver of the connected 
telephone is lifted.Replace the receiver of the 
connected telephone on the 
hook.
A fax error occurred while an 
operation was being performed in 
Copy mode.Press the Fax key to check the 
error condition, and take 
appropriate measures.
A fax transmission error occurred 
while an operation was being 
performed in Copy mode.Press the Fax key to check the 
error condition, and take 
appropriate measures.
*PLEASE WAIT!*
ADMINISTERED BY PCThis machine is accessing LSD 
or the Admin. Mode of 
PageScope Web Connection.Log off from CentreWare IS.
Exit MCC.
If no operation is performed for 
600 seconds, the main screen 
appears. Error message Cause Solution
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							Phaser® 6115MFP Multifunction Product
10-1 This chapter includes:
■Maintenance and Cleaning on page 10-2
■Moving the Product on page 10-4
■Ordering Supplies on page 10-15
See also: 
Maintenance video tutorials at www.xerox.com/office/
6115support
Replacing supplies video tutorials at www.xerox.com/office/6115support
Product 
Maintenance
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							Maintenance and Cleaning
Phaser® 6115MFP Multifunction Product
10-2
Maintenance and Cleaning
This section includes:
■General Precautions on page 10-2
■Moving the Product on page 10-4
■Cleaning the Exterior on page 10-5
■Cleaning the Original Glass and Cover Pad on page 10-6
■Cleaning the Media Feed Roller and Laser Lens on page 10-7
■Cleaning the Duplex Feed Rollers on page 10-11
■Cleaning the Tray 2 Feed Rollers on page 10-12
■Cleaning the ADF Feed Rollers on page 10-14
See also: 
User Safety on page 1-2
General Precautions
Warning:Turn off the product, unplug the power cord, and disconnect all interface cables 
before cleaning. Do not spill water or detergent into the product. Otherwise the product will be 
damaged and an electric shock may occur.
Warning:If you get toner in your eyes, wash it out immediately with cool water and consult a 
doctor.
Warning:The fuser is hot. When the top cover is opened the fuser will cool down. Wait at 
least 10 minutes for the fuser to cool.
Caution:Read all caution and warning labels carefully, making sure to follow any 
instructions contained in them. These labels are located on the inside of the product covers and 
the interior of the product body. 
Caution:Handle the product with care to preserve its life. If dust and paper scraps remain on 
the inside or outside of the product, performance and print quality will suffer, so the product 
should be cleaned periodically. 
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							Maintenance and Cleaning
Phaser® 6115MFP Multifunction Product
10-3 Keep the following guidelines in mind:
■Be careful when cleaning the inside of the product or removing media misfeeds, as the 
fuser and other internal parts may be very hot.
■Do not place anything on top of the product.
■Use a soft cloth to clean the product.
■Never spray cleaning solutions directly on the product’s surface; the spray could penetrate 
through the air vents of the product and damage the internal circuits.
■Avoid using abrasive or corrosive solutions or solutions that contain solvents (such as 
alcohol and benzene) to clean the product.
■Always test any cleaning solution (such as mild detergent) on a small inconspicuous area 
of your product to check the solution’s performance.
■Never use sharp or rough implements, such as wire or plastic cleaning pads.
■Always close the product’s covers gently. Never subject the product to vibration.
■Do not leave the product’s covers open for any length of time, especially in well-lit places. 
Light exposure can damage the imaging unit.
■Do not open the product’s covers during printing.
■Do not lubricate or disassemble the product.
■Do not tilt the product while in use.
■Do not touch the electrical contacts, gears, or laser devices. Doing so may damage the 
product and cause the print quality to deteriorate.
■Keep media in the output bin at a minimum level. If the media is stocked too high, your 
product may experience media misfeeds and excessive media curl.
■Make sure any parts removed during cleaning are replaced before you plug in the product.
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