Vodavi Starplus Automatic Voice Processing Technical Manual

							STARPLUS @ AVP TECHNICAL MANUALINSTALLATION
Starplus 2856 Digital Settings (2856.PBX)System
lInput Lengths - 3 Digit mailbox and extension lengths,
password is 4 digits
Global Settings 
-
lInitiate Channels - All 4 ports default to Voice Messaging
(day, night, weekend, holiday)
lNumber of Rings - 2
Mailboxes
lMailbox numbers: 100 - 155. Also one mailbox number
999. Mailbox 999 is set to forward to disconnect menu at
all times. This mailbox should not be changed. Mailbox(s)
100 
- 155 set to COS 0 and no notification for all time peri-
ods.Auto Attendant
lExtensions, Extension numbers 100 - 155, copy mailbox
settings.
Extension 100 
- 155 set to blind transfer, no hold, no screening for
all time periods.
Extension Settings
lOperator 0, 0 for operator to operator, outside transfer
blind, blind transfer wait 1 second.
Starplus 2448 Settings (2448.PBX)System
lInput Lengths - 2 Digits mailbox and extension lengths,
password is 4 digits
Global Settings
lInitiate Channels - All 4 ports default to Voice Messaging
(day, night, weekend, holiday)
lNumber of Rings - 2
Mailboxes
lMailbox numbers: 10 - 57. Also one mailbox number 99.
Mailbox 99 is set to forward to disconnect menu at all
times. This mailbox should not be changed. Mailbox(s) 10 
-57 set to COS 0 and no notification for all time periods.
Auto Attendant
lExtensions, Extension numbers IO - 57, copy mailbox set-tings.Extension 10 
- 57 set to blind transfer, no hold, no
screening for all time periods.
Extension Settings
lOperator 0, 0 for operator to operator, outside transfer
blind, blind transfer wait 1 second.
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							INSTALLATIONSTARPLUS @ AVP TECHNICAL MANUAL
Utility Menu 
[3.BAT]This is the menu that allows you to select the various system op-
tions. Each of these option is described individually. The items on
this menu are:
o Voice Board, [A]
. CPC Auto, [B]
-
lTime and Date, [C]
lDelete Log Files, [D]
l Message Backup, [E]
l Restore Messages, [F]
lLoad 2448 System, [G]
eLoad 96EX System, [H]
lLoad 1428 System, [I]
lLoad 2856 System, [J]
lLoad SPX System, [K]
l Save Configuration, [L]
l Restore Defaults, [M]
lReturn to Main, [X]
Issue 1, April 1992 
						

							STARPLUS @ AVP TECHNICAL MANUALINSTALLATION
Voice Board 
[A.BAT]This option runs the 
D40CHK program which performs tests on
the voice board. To run this follow this procedure:
1.Press [A] from the utility menu.
The system will load the’ 
D40CHK program and the main
screen will appear after a few seconds.
The left side of the screen will show the current board(s) installed
in the system, their IRQ, Address, type , and firmware settings.
2.Make sure the Mem test, Int test, Multi-lnt test, and Loop
0001 item have marks in front of them.
If not, use the arrow keys to highlight the item and press the
spacebar to mark the item.
If running the test with only one voice board, unmark the
Multi-lnt test by using the arrow keys to highlight the Multi-lnt
item and press the spacebar to remove the mark.
3.Move the highlight bar to Start Diagnostics and press the
[ENTER] key.
The test will begin and a status square will appear in the lower left
corner of the screen. When the test is finished, a pass or fail result
will be given. If failed is given, refer to the trouble shooting section
of the 
Starplus AVP manual. If pass is given, move to the next
step.
4.Use the arrow keys to move the highlight bar to the Save Set-
tings item and press the [ENTER] key.
5.Enter a period [.] at the prompt for the filename and press
the [ENTER] key.
6. Press the [ESC] key.
The file 
C:SPAVP\D40CHK.CFG will be updated with the
test information.
7.Type [VODAVI] then press the [ENTER] key.
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							INSTALLATIONSTARPLUS @ AVP TECHNICAL MANUAL
CPC Auto [B.BAT]
This option describes the procedure for running CPC Auto. CPC
Auto is used when connecting the AVP to a non-Starplus phone
system. In this case, CPC Auto performs a ring and busy test with
an extension off the phone system. In doing this, CPC “learns” the
tone cadences and frequencies of the phone system. This informa-
tion is used in the Auto Attendant portion of the AVP if screened
transfers are desired. To run CPC auto type the following:
1. cd\spavp [ENTER]
2. CPCAUTO 5 XXXX [ENTER]
(where 5 is the IRQ and XXXX is the extension number of the
phone to test.)The phone must not be answered during the ring test and must 
re-main busy for the busy test.
Time and Date [C.BAT]
This option allows you to change the time and date on the system.
The time and date are entered in the standard DOS format.
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Issue 
1, April 1992 
						

							STARPLUS @ AVP TECHNICAL MANUALINSTALLATION
Delete Log Files [D.BAT]This option will erase all the log information from the
C:\SPAVP\LOGS directory. This should only be used when the
Erase Logs feature in the Configuration\System\Logging database
item is not enabled. If this item is enabled, the system will automat-
ically, on a monthly basis, delete the logs. This provides valuable
disk space for the voice messaging feature.’ If you want to back
the current log information up, go into programming under the Re-
ports menu and save all logs to a floppy. Refer to Section 640 Re-
ports for more information.
Backup Messages 
[E.BAT]This option does a DOS backup of the C:\SPAVP\MESSAGES\*.*
and all sub directories. This item is used only when upgrading or
replacing the hard drive. It is not meant as a normal maintenance
function.
This function is to be used after new system software is installed
on the AVP. Using this function and then the message restore as
a daily maintenance function will cause problems. This is because
DOS backup does not backup empty sub directories,
It is possible to lose message directories which will result in cus-
tomer complaints about lost messages or not getting any
messages if you use this as a maintenance function! Use this only
when replacing a hard drive.
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							INSTALLATIONSTARPLUS @ AVP TECHNICAL MANUAL
1.Enter a [E] and follow the directions on screen.
Restore Messages [F.BAT]This option is used after the above option to restore the messages
to the C:\SPAVP\MESSAGES directory. When done after loading
new software, the installation procedure has already created the
message directory structure. This allows the messages to be re-
stored to the same directory they were backed up from. Again this
is not a normal maintenance function.
1.Enter a [F] and follow the instructions on screen.
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Issue 1, April 1992 
						

							STARPLUS @ AVP TECHNICAL MANUALINSTALLATION
Load 2448 Settings 
[G.BAT]This option loads the 
Starplus 2448 phone settings into the AVP
for proper interfacing. Any current phone information is checked
for and if found, a caution message will be prompted. The option
loads the following information specifically for the 2448:
l Mailbox Numbers
l Extension Numbers
lFeature Prefixes, input Lengths
You must also go into database programming and load the phone
setting from the Configuration/Environment/Phone System/Load
Phone Settings item! This will load the proper CPC tone plan for
the 
Starplus system. Refer to Section 500.4, A. Initial Set Up for
the procedure.
Load 96EX Settings 
[H.BAT]This option loads the 
Starplus 96EX phone settings into the AVP
for proper interfacing. Any current phone information is checked
for and if found, a caution message will be prompted. The option
loads the following information specifically for the 96EX:
l Mailbox Numbers
l Extension Numbers
lFeature Prefixes, Input Lengths
You must also go into database programming and load the phone
setting from the Configuration/Environment/Phone System/Load
Phone Settings item! This will load the proper CPC tone plan for
the 
Starplus system. Refer to Section 500.4, A. Initial Set Up for
the procedure.
Load 1428 Settings 
[LBAT]This option loads the 
Starplus 1428 digital phone settings into the
AVP for proper interfacing. Any current phone information is
checked for and if found, a caution message will be prompted.
The option loads the following information specifically for the 1428:
l Mailbox Numbers
l Extension Numbers
lFeature Prefixes, Input Lengths
You must also go into database programming and load the phone
setting from the Configuration/Environment/Phone System/Load
Phone Settings item! This will load the proper CPC tone plan for
the 
Starplus system. Refer to Section 500.4, A. Initial Set Up for
the procedure.
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							INSTALLATIONSTARPLUS @ AVP TECHNICAL MANUAL
Load 2856 Settings 
[J.BAT]This option loads the 
Starplus 2856 digital phone settings into the
AVP for proper interfacing. Any current phone information is
checked for and if found, a caution message will be prompted.
The option loads the following information specifically for the 2856:
o Mailbox Numbers -l Extension Numbers
lFeature Prefixes, Input Lengths
You must also go into database programming and load the phone
setting from the Configuration/Environment/Phone System/Load
Phone Settings item! This will load the proper CPC tone plan for
the 
Starplus system. Refer to Section 500.4, A. Initial Set Up for
the procedure.
Load SPX Settings 
[K.BAqThis option loads the 
Starplus SPX phone settings into the AVP
for proper interfacing. Any current phone information is checked
for and if found, a caution message will be prompted. The option
loads the following information specifically for the SPX: (SPX
matches the PCDBA default data disk 
)l Mailbox Numbers
e Extension Numbers
eFeature Prefixes, Input Lengths
You must also go into database programming and load the phone
setting from the Configuration/Environment/Phone System/Load
Phone Settings item! This will load the proper CPC tone plan for
the 
Starplus system. Refer to Section 500.4, A. Initial Set Up for
the procedure.
Save Configuration [L.BAT]
This option saves the system settings to a floppy disk. Information
that is saved is the mailbox/extension information and the phone
system settings. To restore the information type the following:
1.RESTORE A: C:\SPAVP\*.* /S [ENTER]
”.I/’500-20Issue 1, April 1992