Vodavi Starplus Automatic Voice Processing Technical Manual

							STARPLUS@ AVP TECHNICAL MANUALMULTI-TASKING
3. Remove Disk 
# 7 and install the disk labeled 386 Files into
the A: drive.
4. Type: A:INSTALL C: then press [ENTER]. The system will
prompt:
The 
Starplus AVP multi-tasking system will now be copied to
drive C:
5. Press the [ENTER] key to continue or [CTRL + C] to abort.
The system will install the second set of Multi-Task files on the
disk. Upon completion of the installation the following will be dis-
played:Multi-Tasker Installation Complete.
At this point, leave the 386 Disk in the system and proceed di-
rectly to the next section to set up port size.
B. MODIFYING PORT SIZEAt this point you must configure the custom AVP system for the
correct port size. This procedure has been simplified for you to the
point where you need on!y type the following:
1. Make sure you are at the A:\> prompt. If you are not type A:
and press [ENTER]. You should now be at the A:\> prompt.
If you have a 6 port system type: 
6pot-t and press [ENTER].
If you have a 8 port system type: 
8pot-t and press [ENTER].
If you have a 10 port system type: 1 
Oport and press [ENTER].
If you have a 12 port system type: 
12pot-t and press [ENTER].
If you have a 14 port system type: 
14pot-t and press [ENTER].
If you have a 16 port system type: 
16pot-t and press [ENTER].
If you have a 20 port system type: 
2Opot-t and press [ENTER].
If you have a 24 port system type: 
24pot-t and press [ENTER].
This will automatically load the correct Autoexec.bat and 
Con-
figsys files for you. Once this is done the computer can be re-
booted. The system will come up to the Multi-Task screen and the
Runtime and Dansr programs should be in the Running status.
Issue 1, June 28,1993Appendix D-3 
						

							MULTI-TASKINGSTARPLUS@ AVP TECHNICAL MANUAL
C. THE MULTI-TASK
SCREENWhen the Multi-Task screen appears, there will be four programs
(tasks) assigned to it. Two of the tasks will show as active in the
status portion of the screen. These tasks are the 
Runtime pro-
gram and the Dansr program. The screen will look like this:
u3.01
Swap Avail: ZlbEKtiax Task:633HDisk Space:103 neg
Ctrl-Shift-l for Task Controller
TasksstatusMemory Pri 
Clck BckGrnd dutoI1I I II
2. SPAVP llaintenanceNot Active45BK 24 Lower No
3. 
DOS ShellNot Active15BH 24 Lower No
4. 
DANSRNot Actiue15BK 2
4 SameYes
pick with tl and 41shift-FIB unloads all tasks
:/,/The top portion of the controller screen provides memory and disk
information as well as the time and date. The memory and disk in-
formation is defined as follows:
lSwap Available - This indicates the total amount of mem-
ory available in the system.
lMax Task - This value is the amount of memory that can
be dedicated to one program. Each task will have a mem-
ory value associated with it. The memory value in each
task can not exceed the Max Task value.
lDisk Space - This indicates the amount of hard drive
space available on the system in 
MegaBytes.The remainder of the screen provides information on the tasks
and their status. These items are defined as follows:
lTasks - This field indicates the actual program name.There will be four tasks when the system is powered up.
lStatus - This field indicates if the program is running (ac-
tive) or not running (not active). The only programs that
will be running on start up will be 
Runtime and Dansr. The
more programs you have running the slower the system
will be for the VM users.
It is recommended that you only leave the 
Runtime and Dansr pro-
grams active. If you enter the DOS shell or Maintenance pro-
grams make sure you exit them properly and return these
programs to the Not Active status.
lMemory - This field indicates the amount of memory allo-
cated to the program. The value in this field should never
exceed the Max Task value at the top of the screen.
._\.I
Appendix D-4Issue 1, June 28,1993 
						

							sTARPLUS@ AVP TECHNICAL MANUALMULTI-TASKING
lPriority (Pri) - This field indicates the importance of the
program as far as processor time is concerned.
The 
Runtime program should have a priority of 3 and all other pro-
grams should have a priority of 2. These values should not be
changed!
lClock (Clck) - This field allocates th,e amount of CPU
clock time dedicated to each program. There are 18 clock
ticks per second.
The 
Runtime program should have a value of 7, the Maintenance
and DOS Shell program values should be 4, and the Dansr pro-
gram should have a value of 3. These values 
stiould not be
changed!
lBackground (BckGrnd) - This field affects how the pro-
gram will run when it is not the active (on screen) program.
If a task has this set to yes and the task is in the back-
ground, it’s 
prior@ will temporarily be decreased by one.
The 
Runtime and Dansr programs should be set to Same and all
other programs should be set to Lower. These values should not
be changed!
D. USING THE
MULTI-TASK SCREEN
lAutoLoad (Auto) - This field indicates if the program is set
to load automatically when the Multi-Tasker is loaded.
Only the 
Runtime and Dansr programs should be set to
load automatically.
When the 
Starplus AVP custom is powered up the system will
automatically load the 
Runtime and Dansr programs. These two
programs should show Active in the their status field. The high-
light bar will be on the 
Runtime program. The [UP]+[DOWN] arrow
keys can be used to move between each program. As you press
the arrow keys the highlight bar will move between the programs.
1. To load a specific program use the [UP] + [DOWN] Arrow
keys to move the highlight bar to the desired program (task)
and press [ENTER]. You may also press the number located
beside the program (task) you wish to run.
If you load the DOS shell, you will see a conventional DOS
prompt. If you load the 
Starplus AVP Maintenance program, you
will see the 
Starplus AVP Maintenance Password screen.
2. Press 
[CTRL]+[SHFT]+[l] simultaneously to return to the
Multi-Task screen.
You may use the Ctrl and Shift keys and number keys (1 
- 9 on
the numeric keypad) to move between programs as well as back
to the Multi-Task Controller screen.
It is important to understand that once a program is loaded, it con-
tinues to run even if its menu is not the one currently displayed on
the screen.
Issue 1, June 28,1993Appendix D-5 
						

							MUL-l%T;ASKINGSTARPLUS@ AVP TECHNICAL MANUAL
DEACTIVATING PROGRAMS
As mentioned above, it is recommended that the DOS Shell and
the 
Starplus AVP Maintenance programs be deactivated when
they are not used.
,’1. To deactivate the DOS Shell type EXIT while you are at the
DOS prompt. You will be returned to the Task Controller
screen.E. MULTI-TASKING
PROGRAMMING2. To deactivate 
Starplus AVP Maintenance press [Fl 0] from
the maintenance main menu screen. You will be returned to
the Task Controller screen..
Note that the Task Controller screen should now indicate that
Maint and DOS Shell are not active. The 
Starplus AVP Runtimeprogram and Dansr program should not be deactivated. If the 
Run-time program is deactivated, the system will not process calls. If
the Dansr program is deactivated, you will not be able to remote
program the system.
The multi-tasker can be programmed in the maintenance 
pro-gram. The priority, memory, and clock ticks for each program can
be changed in programming. Any changes made to the Multi-Task
program require that the Multi-Tasker be shut down then re-
started.To enter programming from the Multi-Task screen:
1. Press the 
[2] key or move the highlight bar to the Mainte-
nance item and press the [ENTER] key.
The system will load the maintenance program and prompt
for a password.
2. Enter the password and press the [ENTER] key.
3: Highlight the Modules item and press the [ENTER] key.
4. Select Other Modules and press the [ENTER] key.
RAIN1 sn700001Conf igurat ionI
v+3.1ZdUtilitiesHouseKeeping1
5. Select Multi-Task and press the [ENTER] key.
A list of the 
Runtime, Maintenance, DOS Shell, and Dansr
items will appear.
Appendix Di6Issue 1, June 28,1993 
						

							STARPLUS@ AVP TECHNICAL MANUALMULTI-h&f@You may select one of these items and press the [ENTER] key.
The programming field for the item will appear.
I
MAINT sn700001u+3.lZd
ConfigurationmReportsUtilitiesIHouseKeepingi
2. SPAVP flaintenancePriority :  33. DOS ShellClock Ticks : 74. DfiNSRLower in Background: No5. Automatically Load : YesI
ESC-exitFB-deleteESC-exitI
Enter the descriptive name for this process.Verify that the following settings are on each item:
STARPLUS RUNTIME
lMemory = minimum 515K or greater (usually setto 590-600K)
0Priority = 3
lClock Ticks = 7
lLower in Background = No
l 
AutoLoad = Yes
STARPLUS MAINTENANCE
lMemory = 450K
0Priority = 2
This must not be higher than the 
Runtime priority
lClock Ticks = 4
lLower in Background = Yes
l 
AutoLoad = No
DOS SHELL
lMemory = 200K
0Priority = 2
This must not be higher than the 
Runtime priority.
oClock Ticks = 4
lLower in Background = Yes
l 
AutoLoad = No
DANSR
l Memory = 
100K
0Priority = 2
This must not be higher than the 
Runtime priority.
lClock Ticks = 3
lLower in Background = No
l 
AutoLoad = Yes
Issue 1, June 28,1993 
						

							MULTI-TASKINGSTARPLUS@ AVP TECHNICAL MANUAL
6. Press the [ESC] key when finished with all changes. Keep
pressing this key until you are at the Modules main menu
item.7. Press the 
[FlO] key to exit the Maintenance program.
At this point you must shut down the Multi-Tasker for the changes
to take effect. To shut down the Multi-Tasker all programs that are
Active must be shut down. Refer to the above section DEACTI-
VATING PROGRAMS.
8. Press the 
[SHFT]+[FlO] simultaneously at the Multi-Task
screen. A prompt will appear asking to confirm shutdown.
9. Press [Y]. The system will exit to DOS and you will see the
C:\SPAVP prompt.
ACTIVATING THE MULTI-TASKER
1. Make sure you are at the 
C:LSPAVP prompt. If not type C:
and press [ENTER]. Then type 
CD\SPAVP and press [EN-
TER].
2. Type 
STARTHI and press [ENTER].
D.3REMOTEAll custom Starplus AVP systems include a modem and remote
PROGRAMMINGprogramming software installed. This combination allows the user
WITHto monitor the system and make changes from a remote location.
MUTLI-TASKThis makes the system easier to maintain and diagnose any prob-
lems reported from the customer. This software differs from the
286 Carbon Copy software used for remote programming in that it
was specifically designed to be used with the Multi-Task system.
The two main programs that are used for remote programming
with the Multi-Task system are Dansr and Dcall.
The remote program was designed to connect two PC’s using mo-
dems. The remote PC (VM system to be monitored) must be run-
ning in the Multi-Task mode and Dansr must be active. The PC
that is calling can be any type of PC as long as it is running DOS
3.0 or higher and has a modem. This PC uses Dcall to dial into
the VM system and take control of the keyboard. The remote pro-
gram software will only run on Hayes compatible modems. 
Star-plus AVP custom systems include a 2400 Baud Hayes compatible
modem from the factory. The monitor on the remote PC (VM sys-
tem) and the caller’s PC can be different. The remote program
software will not work with programs that use graphics mode. It is
recommended that you utilize a 2400 baud modem. Dcall cannot
use the COM 3 setting on a modem. Only COM 1 or 2 may be
used.Appendix D-8
Issue 1, June 28,1993 
						

							STARPLUS@ AVP TECHNICAL MANUALMULTI-TASKING
A. INSTALLATION OF
DANSR AND DCALLThe Dansr program is installed when you receive the 
StarplusAVP custom. It is located on the hard drive in its’ own directory,
the full path name is C:bDANSR. The Dansr program is also setup as a partition in the Multi-Task program and is set to automat-
ically load when the Multi-Tasker is started. If you ever upgrade/re-
place the hard drive the S/W installation procedure will
automatically install and set up the Dansr parameters for you.
Dansr is set to run at 2400 Baud. The modem on the custom sys-
tem is set for COM 1 and should not be changed.
RETRIEVING DCALL FROM THE SPAVP SYSTEM
The program utilized on the calling PC (Dcall) must be copied
from the custom AVP system and installed on the calling com-
puter. This can be done from the Multi-Task screen as follows:
1. Insert one 3.5” 1.44 MB floppy disk in the A: drive
2. Highlight the DOS Shell program with the [UP]+[DOWN] ar-
row keys and press [ENTER].
The 
C:L prompt should appear at the DOS screen.
3. Type CD\SPAVP and press [ENTER].
The 
C:\>SPAVP prompt should be on the screen.
4. Type the following: COPY DCALL.EXE A: and press [EN-
TER].
The system will copy the program to your floppy drive and re-
turn you to the 
C:\>SPAVP prompt.
5. Type EXIT to return to the Multi-Task screen and remove the
floppy disk.
B. USING DCALLINSTALLING DCALL ON THE PC
Once the Dcall program is on a floppy, you can install it on the PC
that will be calling the VM system. This is done as follows:
1. Insert the floppy disk into the floppy drive.
2. At the C: prompt, type COPY A:\*.* 
C:\ and press [ENTER].
3. When the copying is finished remove the floppy disk.
Dcall has now been installed on your hard drive in the root direc-
tory C:\. Please note that we use A: in this example, your com-
puter may use A: or B:.
The Dcall program is used by typing DCALL followed by its pa-
rameters at the DOS prompt. Dcall utilizes the following parame-
ters:
0-P (Phone number)
0-C (COM port)Default=COM 1
a-B (Baud Rate)Default=2400
l-T (Wait for Carrier)Default=30 seconds
For example, to call 998-2200 using Corn 2 and 2400 Baud, the
user would type at the 
C:\> prompt:
DCALL 
-P9982200 -C2 -B2400 [ENTER]
Issue 1, June 28,1993Appendix D-9 
						

							MULTI-TASKINGSTARPLUS@ AVP TECHNICAL MANUAL
After the call has been placed with 
Dcall, Dansr will answer the
call and the two modems will connect. At this point the calling
PC’s screen will show what is on the remote (VM) PC’s screen.
You may move through the Multi-Tasker as if you were on site.
The arrow keys will move the highlight bar, the [ENTER] key will
select a particular program, etc. Once the calling PC has control
of the VM PC, the following commands should be used in place of
[CTRL]+[SHFT] to move through the system:
(The numbers listed here represent the numbers across the top of
the keyboard, not on the numeric keypad)
[ALT]+[l] = Select Program (task) 1 Runtime .
[ALT]+[2] = Select Program (task) 2 Maintenance
[ALT”J+[3] = Select Program (task) 3 DOS Shell
[ALT]+[4] = Select Program (task) 4 Dansr
[ALT]+[O] = Disconnect and Hang-up
You can also download files from the VM system using the remote
program. This is useful for downloading log files for viewing. To do
this the Dansr partition must be in the foreground. To get the
Dansr partition in the foreground, return to the Multi-Tasker
screen by pressing 
[ALT]+[l]. Use the [UP]+[DOWN] arrow keys
to highlight the Dansr task and press [ENTER]. The Dansr screen
will appear. From there complete the following procedure: (In this
example the log file 
121692.log will be downloaded)
1. Type C 
\SPAVP\LOGS\Q692.LOG and press [ENTER].
The C is used first to check if the file exists. If it does, a brief
message with file size, etc. will be displayed.
2. Type S 
\SPAVP\LOGS\Q692.LOG and press [ENTER].
3. Press [CTRL]+[PGDN] to start the download.
At this point you will be prompted to enter a filename for the
file to be downloaded. This can be the same name or a differ-
ent name.
4. After entering the filename press [ENTER].
When downloading log files it is not recommended to download
the current day’s file. The reason for this is that the file is still open
and data is being written to it. Waiting until the next day is recom-
mended.
i -Appendix D-l 0
Issue 1, June 28,1993 
						

							STARPLUS @ AVP TECHNICAL MANUALVOICE BOARD SETTINGS
APPENDIX EVOICE BOARD SETTINGS
E.l
INTRODUCTIONThere are three jumpers-and a DIP switch that need to be set on
the voice board. The jumpers are labeled JP7, 
JPl, and JP5.
Each is located near the bottom of the board just above the bus
connector. The DIP switch, located above the bus connector, has
four toggle switches.
lJumper JP7 is used to identify the terminating voice board
in your 
Starplus AVP system. This jumper must only be in-
stalled on one voice board in a multiple board system. It
doesn’t matter on which board it is installed, as long as the
other voice boards in the system (if any), do not have JP7
installed. On a one board installation the jumper should be
installed. On a multiple board installation we recommend
that the first voice board have the jumper installed and all
other boards should not have the jumper installed.
lJumper JPl is used to select the IRQ used by the voice
board(s). This setting must be the same for all voice
boards. The IRQ selected for the voice board(s) must not
conflict with the 
IRQs used by other system peripherals.
The following 
IRQs are recommended for use in your Star-plus AVP system. They are listed in order of preference,
Set the board to utilize IRQ5.
lJumper JP5 is used to select the base memory address
that will be occupied by the voice board(s). The default set-
ting is almost always the best choice, because memory
paragraph 
DO00 is reserved for add-on hardware like the
Starplus AVP voice boards. However, there could be a
memory address conflict between the voice board(s) and
other add-on hardware (such as a tape drive controller, a
network card, etc.) in the 
DO00 paragraph. If there is a con-
flict, and the 
A000 paragraph is available (not used by
other hardware, especially 
EGANGA cards), JP5 can be
used to change the base memory address to the A0000
paragraph.The voice boards will be shipped with Jumper JP5 removed, des-
ignating 
DO00 as the base memory setting. To change the base
memory setting to 
AOOO, install Jumper JP5.
lDIP Switch SWI, Positions I-3, are used to set the voice
board’s memory offset address. The selected address is
relative to the base setting defined by Jumper JP5. The
memory base address combined with the memory offset
address determine the memory location for each voice
board. Each voice board occupies an 8K block of memory.
There are sixteen possible voice board memory address
settings. The board with the lowest address is designated
Issue 1, April 1992Appendix E-l 
						

							VOICE BOARD SEl-l-INGSSTARPLUS @ AVP TECHNICAL MANUAL
as the first board in the system and will contain lines 1
through 4. The next lowest address is the second board in
the system and will contain lines 5 through 8. A basic 
Star-plus AVP system can contain up to 3 boards.
The basic rules for selecting memory addresses are as follows:
lDifferent Address For-Each Voice Board,- In multiple
board installations, you must use different addresses for
each board. If you do not, 
Starplus AVP will either not rec-
ognize the number of boards in your system, or will not
process calls correctly.
lConsecutive Addresses For All Voice Boards - In multiple
board installations, it is best to set the addresses of the
boards so that all boards are grouped in consecutive ad-
dresses.
lAddresses Must Not Conflict With Other Hardware - The
address range(s) selected for your voice board(s) must not
be the same as the memory address range(s) used by
other hardware in the system. This includes other add on
hardware.
The following settings are provided as examples.
I
0
lITI0 0 00 0
m0 0
00
111100
Switch1settings,board1Address 
DO00
Switch1settings,board2Address D200
Switch1settings,board3Address D400
Multiple voice board installation, switch 1 settings
Appendix E-2
Issue 1, April 1992