Vodavi Starplus Automatic Voice Processing Technical Manual

							STARPLUS @ AVP TECHNICAL MANUALINSTALLATION
SECTION 500
INSTALLATION500.1 INTRODUCTIONNew 
Starplus AVP systems come with the liardware pre-config-ured and all software pre-loaded onto the hard drive. All that is re-
quired is to connect the monitor, software controller, and the
keyboard. These are all external connections and do not require
the unit to be disassembled. Once these external connections are
made you can power the system up and begin to configure it. The
Starplus AVP software contains configuration files for the Starplusphone systems which make integrating to these 
systems,simple.In cases of upgrading either port or hour size, it will be necessary
to disassemble the unit to install the voice boards and/or the hard
drive and software. The upgrade topic in this section describes
these procedures. This section is useful when performing up-
grades to an existing system.
The 
Starplus AVP can also integrate with other phone systems
and 
PBX’s. To assist you in this endeavor, we have prepared a
check list of tasks that needs to be completed to properly install
your 
Starplus AVP system to another vendors phone system.
This chapter discusses the following topics:
lSITE REQUIREMENTS. This section discusses the envi-
ronment and physical requirements the 
Starplus AVP re-
quires. This includes mounting location and installation
considerations.
lNEW SYSTEM INSTALLATION. This section discusses
the procedures to install a new 
Starplus AVP system. This
section covers the installation of the S/W controller, key-
board and monitor, phone line connection as well as sys-
tem start up and initial configuration.
lSYSTEM UPGRADE INSTALLATION. This section dis-
cusses the procedures necessary to upgrade an existing
Starplus AVP system. Upgrades consist of increasing port
or hour size or both. This requires that new hardware and
software be installed onto the 
Starplus AVP system. This
section covers both hardware and software items utilized
in an upgrade.
lPRE-INSTALLATION WORKSHEET. This is used to
gather certain information that is needed to properly config-
ure the AVP system when not connecting it to a 
Starplusphone system. A series of tests/questions about the phone
system are presented. From these results you will be able
to configure the 
Starplus AVP to work with the phone sys-
tem. The worksheet is located at the end of this section. If
you are connecting the AVP to a 
Starplus phone sys-
tem you can bypass this section.
Issue 1, April 1992500-I 
						

							INSTALLATIONSTARPLUS @ AVP TECHNICAL MANUAL
500.2 SITESelection of a suitable location is the most basic, yet most critical
REQUIREMENTSconsideration in the installation of the Starplus AVP system. The
following factors should be considered when choosing an appro-
priate location for equipment 
.installation:
lAmple space must be allowed to remove the cabinet
cover, to access assemblies and cards within the cabinet
and allow space for connections to the unit. There must be
room to insert floppy disks into the drive.
lA separately fused, dedicated 117 volts AC, 10 amp, 60
Hz, single phase, 3 wire power outlet should be located
within 5 feet of the system.
lLocation of the CO/PBX line terminations must be consid-
ered when selecting a location for the system.
lA well ventilated, and well lighted area having a optimum
temperature range of 50” to 80” degrees F and a relative
humidity range of 10 % to 85 % (non-condensing) must be
provided.
lHazardous or flammable materials should be removed
from the vicinity of the system. The immediate area must
not be subject to flooding or excess moisture. The cabinet
should be isolated from areas of moving machinery or
equipment. It is also recommended that static electricity
producing carpets not be installed in the area.
lThe system should be placed in an electrically noise free
environment, isolated and shielded from equipment that
causes electro-magnetic interference 
(EMI) or radio fre-
quency interference (RFI). Examples of electrical noise are
rotating electrical machinery, arc welding equipment, and
radio transmitters.
A. SITE PREPARATIONThe 
Starplus AVP is a table top system. A solid table or desk top,
approximately 60 inches by 28 inches, is needed for the chassis,
monitor and keyboard. If a shelf is to be used, the combined
weight of these items is approximately 50 pounds. Do not install
the system in a closet or on the floor where it may be bumped, ex-
posed to moisture, or where the cables may cause a hazard.
8. POWER CABLING ANDTo function properly, the Starplus AVP systems must be correctly
GROUNDINGpowered.
lBefore installing the Starplus AVP, inspect all wiring and
electrical outlets for proper grounding and voltage. Be sure
the third wire power ground connects to the building input
transformer or a suitable ground rod. Voltage measure-
ments between the black wire (measured from the smaller
of the two slots on an outlet) and third wire ground should
equal 117 Volts AC.
?>,
lIn areas where electrical storms pose a danger, install a_-transient AC protection device in the power lines. This is
particularly important where power is provided by outside
500-2Issue 1, April 1992 
						

							STARPLUS @ AVP TECHNICAL MANUALINSTALLATION
overhead lines. Install a transient AC protection device if
the system is installed in a manufacturing area where mo-
tor driven machinery and such is installed.
lProtect the equipment against accumulated static electric-
ity which can damage’sensitive electronic circuitry in the
enclosure. If the site is at a high altitude or in a dry climate,
humidifying the area may be necessary to correct static
electricity problems.
500.3 NEW SYSTEM
HARDWARE
INSTALLATION
A. MONITOR AND
KEYBOARD
INSTALLATIONNew 
Starplus AVP systems come with the hardware pre-config-ured and all software pre-loaded onto the hard drive. All that is 
re-quired is to connect the monitor, software controller, and the
keyboard. These are all external connections and do not require
the unit to be disassembled. Once these external connections are
made you can power the system up and begin to configure it. This
section includes installing the monitor, keyboard, 
S/W controller,
phone lines, and initial configuration programming.
After the system has been placed in the selected location, you
need to connect the monitor and keyboard.
1.Connect the monitor to the 9 pin connector on the video con-
troller board on the back of the system.
The video controller board can be identified by the female 25
pin connector, and the male 9 pin connector.
2.Connect the round 5 pin plug from the keyboard to the mat-
ing jack on the front of the enclosure. The connector is keyed
so that it will only install in one position.
Connect the
monitor here
/.IVIDEO Board
wConnect the
keyboard here
Issue 1, April 1992
500-3 
						

							INSTALLATIONSTARPLUS @ AVP TECHNICAL MANUAL
B. INSTALLING THE
SOFIWARECONTROLLERThe controller resembles a standard male/female parallel 
connec-tor and simply plugs into the parallel port on the back of the PC. If
you have a parallel printer or other device attached to that port,
temporarily remove it, install the controller, and then reinstall the
device on the back of the controller.
IMPORTANT! The software controller is designed to recognize
the type and version number of the 
moduks cukently installed on
your system, 
Starplus A VP will not function properly unless this
controller is installed at all times.
1.Install the controller on the parallel port of the CPU card.
If you attach a printer to the back of the controller, do not turn the
device off or take it off-line. Doing so, might cause the 
StarplusAVP program to stop running. If this condition does occur, discon-
nect the printer from the PC before turning it off or taking it off line.
CPU BoardConnect the
software key here
C. CONNECTING THE
PHONE LINESThe 
Starplus AVP system uses standard RJ-14 modular jacks to
connect the phone system to the voice board. The four port voice
board has two (2) RJ-14 connectors. Each RJ-14 carries two tele-
phone lines, line 1 is on the GN-RD pair, and line 2 is on the 
BLK-YL pair. The two port board also has two modular connectors.
Each connector carries one line on the GN-RD pair.
1.With the board components face up and the jacks on the
right side, the top connector is for channels one and two and
the bottom connector is for channels three and four. Within
each connector, the inside pair of wires is for channels one
and three, and the outside pair is for channels two and four.
On a two port board the inside pair on the upper connector is
for channel 1 and the inside pair on the lower connector is
for channel 2.
500-4Issue 1, April 1992 
						

							STARPLUS @ AVP TECHNICAL MANUALINSTALLATION
If you have RJ-14 terminations for your phone lines then you need
a pair of standard 
4-wire modular cables.
2.Connect the modular connectors to any of the jacks on the
board. The cable should slide in easily and snap in place
when the connection is made.
AUDIO Board(s) Up to 34 Port Voice Board
2 Port Voice Board
~Pot-ts 1 & 2Upper modular connector
-1P0r-t~ 3 & 4 Lower modular connector
Uses RJ14 type wiring
Black/Yellow Port 2
Green/Red Port 1Black/Yellow Port 4
Green/Red Port 3
To Telephone Extensions
r
sport 1 Upper modular connector
IIIIZZIPO~~ 2 Lower modular connector
Uses 
RJI 1 type wiring
Green/Red Port 1
TTGreen/Red Port 2
To Telephone Extensions
Issue 1, April 1992
500-5 
						

							INSTALLATIONSTARPLUS @ AVP TECHNICAL MANUAL
500.4 NEW SYSTEM
SOFTWARE
INSTALLATION
A. INITIAL SET UPOnce the hardware items are‘installed, you are ready to power the
system up and configure the basic items needed for integration.
1.Push the power switch on the front of the enclosure to the
ON (depressed) position.
The system should go through its power up procedure and
load the system software. You should be 
tit the main screen
showing the lines and current status window.
2.Write down the serial number in the upoer left corner of the
Automated 
Voice ProcessingSTARPLUSUodavi Communications SystemsUi.OLle SN:725824Copyright(c) 1988-1991
Disk= 2:5* Files= lb 12 Ram127k01/29/22 12:06:30Line
current statusLinecurrent status
Waiting 

						

							STARPLUS @ AVP TECHNICAL MANUAL
INSTALLATION
A listing of the 
Starplus phone systems that may be loaded will ap-
pear. These items are lettered G-K to represent the various 
Star-plus phone systems that integrate with the 
Starplus AVP.
5.Enter the letter (G-K) that represents the phone system set-
tings you wish to load.
6.Press any key if you are sure this is the phone system you
wish to load. Press [CTRL-C] to abort the operation. Once
the settings are loaded you will be returned to the utility
menu.
7.Enter [C] to set the time and date. Follow the prompts on the
screen to set the time and date.
8.Press X to return to the main menu.
9.Enter a [2] and press the [ENTER] key to start the mainte-
nance program.
Issue 1, April 1992
500-7 
						

							.sTAF&lJS @ AVP TECHNICAL MANUAL
The system will load the maintenance program and prompt you
for a password.
ilAINT ~525100v+3.10aConfigurationIlodulesReportsUtilitiesHouseKeepingII
IIi ._ mm_. a-lEsc: back a menuR&urn: se1+stl : moves barBackSpace: edits
1.Press the [ENTER] key. This is the default password.
The highlight bar should appear on the configuration menu item.
2.Press the [DOWN ARROW] or [ENTER] key to pull down the
menu.
3.Highlight the Environment item and press [ENTER].
4.Highlight the Phone System item and press [ENTER].
5.Highlight the Load Phone System item and press [ENTER].
tlAINT sn525100
Configuration
L,nodulesUtilitiesv+3.10aHouseKeepingIRegistration
Environment
PhoneLLoad 
FSaw? FLoad Phone Settings
Select the file name that best:Idescribes your phone system. If
the list does not include a defaultI
2Lt48EX .PBX
ESC 
- exit
Esc: back a menu
Return: selects++:backa menutl : movesbar
The 
Starplus phone system that you just loaded from the utility
menu should appear. It will have a 
.PBX extension. Press the [EN-
TER] key to load these settings. This is the second step in a two
step process, the first step was already done in the utility menu.
Refer to the subsection B, System Defaults for a definition of what
settings are loaded with each phone system.
In this example a// Starplus phone systems are shown.Issue 1, April 1992 
						

							6.Press the [ESC] key twice.
7.Highlight the Registration item and press [ENTER].
8.Highlight the Edit Registration item and press [ENTER].
9. Complete the registration form.
You may use the arrow keys, backspace, and enter keys to
edit the registration-form.
VAINT sn525100
ConfigurationnodulesReportsUtilitiesv+3.10aHouseKeepingI
Company :street :
City :
state :
Zip :
Phone :
Number of Lines :
Number of Ext. :
PBX nanufacturer :
PBX Node1 #Bought SPAVP from:
Publications read :
Press ESC when done.
I-, . . 
I ..I.I.,SIEsc: back a menuFieturn: selectstl:moves barBackspace: edits
10. Press the [ESC] key twice to return to the configuration
menu.
You will be returned to the Configuration main menu item.
B. SYSTEM DEFAULTS11. Press 
[FIO] to exit the programming mode.
You will be returned to the Vodavi menu.
You may now press 
[l] to boot the system up or press [2] to fur-
ther configure the system. Sections 600-650 describe the pro-
gramming for the individual menu items.
By default, all ports are set to Voice Mail, request extension.
This section defines the settings for the various 
Starplus phone
systems that may be loaded from the utility menu. When you load
a phone system from the menu, default mailboxes and auto atten-
dant extensions, as well as five class of services are created to
match the phone system you selected. In the case of the SPX the
system defaults to match the PCDBA default data disk.
Issue 1, April 1992
:5W$? 
						

							INSTALLATIONSTARPLUS @ AVP TECHNICAL MANUAL
COS 
SE-ITINGS00 
- (LEVEL 1) User type 1, max message length 300 seconds,
max message count 100, max retention 30 days, use message
waiting lamps, lists personal.
01 
- (LEVEL 2) User type 1, max message length 300 seconds,
max message count 100, max retention 30 days, ignore message
waiting lamps, lists personal.
02 
- (LEVEL 3) User type 2, max message length 180 seconds,
max message count 50, max retention 15 days, use message
waiting lamps, lists personal.
03 
- (LEVEL 4) User type 5, max message length 90 seconds,
max message count 25, max retention 10 days, ignore message
waiting lamps, lists none.
04 
- (DIST LIST) User type 8
THIS COS SHOULD ONLY BE ASSIGNED TO MAILBOX NUM-
BERS 
THATARE REPRESENTING DISTRIBUTION LISTS! DO
NOTASSIGN NORMAL VOICE MAIL USERS THIS COS!
Starplus 1428 Digital Settings (1428.PBX)System
lInput Lengths - 3 Digit mailbox and extension lengths,
password is 4 digits
Global Settings
lInitiate Channels - All 4 ports default to Voice Messaging
(day, night, weekend, holiday)
lNumber of Rings - 2
Mailboxes
lMailbox numbers: 100 - 127. Also one mailbox number
999. Mailbox 999 is set to forward to disconnect menu at
all times. This mailbox should not be changed. Mailbox(s)
100 
- 127 set to COS 0 and no notification for all time peri-
ods.Auto Attendant
Extensions
lExtension numbers 100 - 127, copy mailbox settings. Ex-
tension 100 
- 127 set to blind transfer, no hold, no screen-
ing for all time periods.
Extension Settings
lOperator 0, 0 for operator to operator, outside transfer
blind, blind transfer wait 1 second.
500-l 0
Issue 1, April 1992