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Vodavi Infinite 4096 Key Telephone System Installation And Maintenance Manual

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    							Exception Tables Programming (Cont’d) 
    D. Special Table Programmfng 
    PrQg ’ g Steps 
    To program a special table it is !Irst necessary 
    to assign an area code to the table (except for 
    the home area code). 
    1. To assign an area code to a speclal table 
    press the appropriate AREA X flexible but- 
    ton (button #9- 11). The following display 
    will be shown on the display phone: 
    2. Enter the three (3) digit area code. 
    3. Press the HOLD button. The display will 
    now update. 
    4. To enter office codes into the special table 
    press the ST-X flexible button (button #5 
    - #8) that corresponds to the area code 
    programmed above. The following display 
    will be shown on the display phone: 
    Where: 
    XXX= AreaCode 
    5. Enter the three (3) digit of&e codes that 
    are to be allowed followed by a [l] which 
    means to allow this code. To remove a 
    code from the allow list enter the three (3) 
    digit office code followed by a [0] which will 
    remove the code fmm the allow list. 
    x)Ix [1] = Allow code 
    ,XICC [O] = Remove code from the list 
    Where Xxx = an office code from 200 to 999. 
    6. Press enter after every code entered. Mul- 
    tiple codes may be entered in a row. The 
    display will update showing the first six 
    codes in ascending order. Description 
    The special tables provide greater flexibility ln 
    designing a toll plan for a particular site. Each 
    special table allows entry of up to 800 three 
    digit ofike codes (200 - 999). Three of these 
    table-s must be assigned an area code by which 
    they are referenced. the fourth table is re- 
    served for the home area code and requires no 
    area code en&y. 
    The special tables are referenced through en- 
    Mes in the allow tables. Four area codes, 
    including the home area code, can be refer- 
    enced to these special tables for further defini- 
    tion. 
    When a special table is referenced, 
    entries must be made in the special table speci- 
    fying what oflIce codes will be allowed. By 
    default no codes are on the allow list. 
    Codes can be added to the allow list or removed 
    from the list. When a special table is checked 
    for a match, to a three digit code, but not found 
    the system will then continue to search the 
    next allow deny table that is to be checked. The 
    system does not return to the allow table which 
    routed the call to the special table. 
    750-S Issue 1, January 1992  
    						
    							Infinite 4096 Hybrid Key Telephone System EXCEPTION TABLES PROGRAMMING 
    Exception Tables Prog-ramming (Cont’d) 
    E. Displaying Toll Table Entries 
    PI-o,~~ Steps 
    To display entries in either the Allow /Deny 
    tables or the special tables press the DISP 
    flexible button (button #12j while entering in- 
    formation into a table. 
    1. Wh.ile viewing entries made into an allow 
    or deny table two (21 entries at a time will 
    be displayed on the bottom line of the 
    display. By pressing the DISP button 
    again the next higher bins will be dis- 
    played. When the last entries are dls- 
    played pressing the DISP button again will 
    show the f&t two enu-ies. 
    Where: 
    X= AlIow or Deny Code 
    E= End of Entry 
    WhUe viewing entries into a special table six (6) 
    three digit codes. that have been allowed. will 
    be displayed in ascending order sbrting with 
    the lowest entry. By pressing the DISP button 
    again the next six (6) entrles will be displayed. 
    This will continue until all codes have been 
    d&played. 
    .: ::::,: ::;,,y: ,::: ‘..‘...j .,.+: ,,) ;,.: . . . .: ..:. 
    . . . . ~~;:ii’:i::“:sp~~.~~~E .$ 
    ~:;: ..ii;-::-~~li)ii::::~~~:i:‘~~:~ 
    1. :::::.-:::.i: wy: i::. ..)y y :: yyy ‘:,Jyp gyyI py 1;& :., 
    i :i:iiii:;,::Zj ::y’,, :.: ,.I ‘. ,xj:::.: 
    ! :+: ..: . . . . . . . : . . . . .;: : : ..: 
    Where: 
    xXx= Area Code 
    YYY= Allowed Office Code Description 
    It is possible to view entries into the tolI tables 
    using the display on the Executive telephone. 
    To vkw all entries. the DISP flezdble button 
    (Button # 12) is pressed multiple times to scroll 
    through the entries. 
    NOTE:ItismmnmendedbvfewaLlenmesfn 
    the Allow and my table before leaLmLJ pro- 
    gnmming. EnMesambeenterednearthe 
    bottom of the list eflherfor searching thfz special , 
    tabksarentHesthatmayhawbeenmadein 
    error. Viewing the e&ire aflow tabk wfll ensure 
    pmperenby and operaiif3n 
    Issue 1, January 1992 750-g  
    						
    							In_Fnite 4096 Hybrid Key Telephone System I2M-T COST ROWrING PROGVG 
    SECTION 755 
    LEAST COST ROUTING PROGRAMMING 
    A Introduction 
    Least Cost Routing &CR) selects the most eco- 
    nomical programmed route for an outgoing 
    call. When a station user dials an outside 
    number, the LCR feature analyzes the number 
    and then automatically chooses an outside line 
    from the group that has been programmed as 
    most economical. The LCR feature puts the 
    responsibility of choosing the least expensive 
    route for each area code and exchange code on 
    the system administrator, not on the station 
    user. In order to make a routing decision. the 
    LCR feature is programmed in the system da- 
    tabase. The successful operation of this fea- 
    ture is completely dependent on the accuracy 
    of the programming. 
    There are eight (8) Merent tables which are 
    set up to monitor the dialing of digits and to 
    select the best route for the call depending on 
    Ume of day and day of week. 
    These tables are: 
    Three (3) Digit Area/Office Code Table 
    Six (6) Digit Of&e Code Table 
    Exception Table 
    Route List Table 
    Insert/Delete Table 
    Daily Start Time Table 
    Weekday weekly) Schedule 
    Toll Information Table 
    B. LCR Operation 
    The system first checks to see if the number 
    dialed is more than two digits. Ifit is two digits 
    or less. the call is processed according to in- 
    strucUons in the &cepUon Table. If the num- 
    ber is not found In the ExcepUon Table, the call 
    is denied. 
    If the number is more than two digits, it goes 
    to the 3 Digit Table. If the tist digit dialed is a 
    -1” the leading 1 table will be checked with the 
    following three digits. if the first digit dialed is 
    not a ‘1” then the first three digits are checked 
    against the Non-Leading 1 three digit table. 
    The fkst three digits (either office code or area 
    code] are then checked to see if they are in the 
    3 Digit Table. Lf they are not found there, the call is denied. If the digits are found in the 3 
    DigIt Table, the system then checks for an 
    entry to see if the 6 Digit Table must be refer- 
    enced. 
    If the 6 Digit column is marked &es] in the 
    three digit table entry, the number is then 
    checked in the 6 Digit Table. 
    There are twenty (20) six digit tables. Each six 
    digit table is programmed and becomes asso- 
    ciated to a specific area code with a selected 
    route. O&e codes are entered into the six (6) 
    digit table that will be routed to a specific route 
    kit table. This allows the system -sUa- 
    tor to split area codes for muting to different 
    lines connected to the system. This helps 
    when Foreign Exchange lines (FX Lines). 
    Banded WATS lines. or ‘Dedicated’ Lines 
    (OPXs from another system) are in use. 
    If the office code is not found in the 6 Digit 
    Table, the call is referred back to the 3 Digit 
    Table for selecting a route list table. And then 
    goes through the same procedures as de- 
    scribed below. 
    Before actually selecting a route list table, the 
    number is checked against the toll restriction 
    tables (station COS). When LCR is enabled, 
    oniy station Class of Service is referenced. CO 
    line Class of Service is no longer applicable. All 
    CO lines are considered Class of Service 1. 
    If the call is not allowed through the toll restric- 
    Uon tables, the call is denied. If it is allowed, 
    the call then goes to the Route List Table as 
    specified by either the three (31 digit or six (6) 
    cifgit table. 
    The Tlme of day and Day of week is determined 
    and the ca.ll is presented to the corresponding 
    time period route within the specified route 
    table. Each of the sixteen (16) Route Tables 
    contain four time sensitive routes. Routes are 
    determined by the time of day and day of week 
    as specified in the Daily Start Time table and 
    the Weekly Schedule table. 
    After the appropriate route is selected, LCR 
    Class of Service becomes applicable. A station 
    can use only those line groups programmed 
    with a priority number equal to or higher than 
    the station’s LCR Class of Service. 
    If a line is not available in the first choice line 
    group. the system advances to the next choice 
    line group and searches for a free line. This 
    Issue 1, January 1992 755-l  
    						
    							LEAST COST ROUTING PROGRAMMING Xnfinife 4096 Hybrid Key Telephone System 
    process continues until an available Une is 
    found, or the last available line group 
    is 
    searched ,or until a Une group is reached with 
    a priority assignment lower than the station’s 
    LCR Class of Service assignment. 
    When a IJne is available the system will seize 
    that line and watt for dial tone. Then before 
    dialing, the system checks the Insert/Delete 
    table for digits that should be deleted from the 
    front of the number or digits that should be 
    inserted either before or after the number di- 
    aled. Finally the system begins to dial the 
    number out over the selected line. All of this 
    a.naly&g and manipulation of the number 
    takes only a fiactton of a second fi-om the ttme 
    the station user beglns to d&l until the number 
    is dialed out over the public network Unes. 
    If no ltnes are available in any of the CO line 
    groups programmed for that route and allowed 
    to that station, the call can be automatically 
    queued on to the first choice (least costly) line 
    group. If the user waits three seconds after 
    dialing the number, they will hear confirmation 
    tone which indicates that an automatfc LCR 
    Queue Callback has been activated on the first 
    choice line group. When a CO line becomes 
    available in the f3.rst choice Iine group the 
    system will ring the calling station. When 
    answered by the station the system will auto- 
    matically seize the Une and redial the number. 
    755-2 Issue 1, January 1992  
    						
    							Injinite 4096 Hybrid Key Telephone System LEAST COST ROUTING PROGRAMMING 
    L.east cost Routing Progriunming cont’dl 
    prO,aai~ Steps 
    If you are in the program mode, continue using 
    the program codes. If you are starting to pro- 
    gram here, enter the program mode first. 
    NOlE LCR must be disabled while program- 
    mingorrnuking~estoanyoftheLCR 
    tables. Refer to sec. 710.22 for insmns to 
    disable LCR. 
    1. To program the system for Least Cost 
    Routing. press FLASH and dial [Sl]. The 
    following message fs shown on the display 
    phone: 
    2. There are eight tables which can be pro- 
    grammed here for LCR (you must also 
    program LCR Class of Service in Station 
    Programming). Use the procedures listed 
    below to program these LCR tables: 
    NO272 It ts atrem& important thai the work- 
    sheets be completed before pmgmmm&g the 
    L-CR tables. Description 
    The Least Cost RDuting 0 feature allows for 
    the automatic selection of the most economical 
    trunk according to the number dialed and the 
    lime of day and day of the week. There are 
    eight different tables which are set up to moni- 
    tor the dialing of digits of a station and to select 
    the best mute programmed for the call. These 
    tables are: 
    ‘Ikree (3) Digit Area/0ffice Code Table 
    Six (6) Digit Office Code Table 
    Exception Table 
    Route List Table 
    Insert/Delete Table 
    DaLly Start Time Table 
    Weekday (Weekly) Schedule 
    Toll Information Table 
    programming LCR the flexible buttons 
    - __ 
    are mapped as follows: 
    , I / 
    ‘1I 
    Default: The three digit tables contain a default 
    where ill Long distance (numbers requiring an 
    area code) with a leading digit ‘1” are routed to 
    Route I.&t Table 00. Route L.&t Table 00 will 
    route calls on lines in group 1 for all time 
    periods. All Local calls (numbers that are di- 
    aled without an area code) with or without a 
    leading digit “1” are routed to route ILst table 
    0 1. Route table 0 1 also routes calls using lines 
    in line group 1 for all time periods. Refer to 
    Figure 765-6 for a complete listing of the LCR 
    default data. 
    Related Programming: LCR Enable/Disable 
    sec. 710.22. Station Class of service and sta- 
    tion LCR Class of senlce in Sec. 730. 
    Issue 1, January 1992 755-3  
    						
    							LEAST COST ROUI’ING PROGRAMMING Iniinite 4096 Hybrid Key Telephone System 
    LCR PROG RAnUMlNG (Cont’d) 
    D. B-Digit Ana/Of&e Code Table 
    Programmkq Steps 
    - 
    1. Press 3-DIGTTTBL flexible button Button 
    # 1). The following message wilI be shown 
    on the display phone: 
    Where: 
    L = [O] for non leading 1(-l” not dialed) 
    111 for leading l(‘1” is dialed) 
    NNN = area/office code 
    RR = route list number 00- 15 
    6 = [O] do not go to 6 digit table 
    [l] go to 6 digit table 
    PP = number of digits expected to be dialed. 
    2. Press the HOLD button to enter the data. 
    Display will now update. 
    E. 6-Digit Office Code Table 
    Prof2pmmkg Steps 
    1. Press the 6-DIGIT TBL flexible button 
    (Button # 2). The following message is 
    then shown on the display phone: 
    Where: 
    S = IO] to remove codes 
    [l] to add codes 
    AAA = arca code 
    RR = route number 00-15 
    NNN = office code 
    2. Press HOLD after each office code enm. 
    3. Enter additional office codes to be pro- 
    grammed into the same Area Code/ Route 
    Table, pressing hold after each office code 
    entry. 
    4. Press a flexible button to program a dfler- 
    ent table. Descriptton 
    3 Digit Area/Office Code Table. This table is 
    divided into two sections - Leading 1 (a [ 11 is 
    Wed before the number) and Non Leading 1 
    (no 111 is dialed before the number). This gives 
    the system the ability to handle call routing in 
    areas that require a [l] before a long distance 
    number, as well as in areas that do not require 
    the Ill. 
    Both of these tables include all area codes 
    WA’s), and office codes (Nxlcs). from 000 to 
    999, including such numbers as 9 11.4 11, etc. 
    A complete entry Into these tables include a 
    route list table to be used, if the 6 Digit Table 
    is to be checked and the number of digits Iikely 
    to be dialed (example 7 digits or 10 digits). 
    AU local office codes must be entered in thfs 
    table even if they do not require long distance 
    calling. 
    The number of digits to expect entry will aid 
    the system in identifying when the last digit IS 
    dialed and to begin routing the call. This also 
    helps to tiee SLT DTMF receivers if SLT MC 
    in the system is heavy. 
    Description 
    6 Digit Of&e Code Table. This table is used 
    to determine a route from one or a group of 
    individual office codes within an area code. 
    Certain office codes withh an area code can be 
    given unlhue or special routing. If the office 
    code dialed is not found in the 6 Digit Office 
    Code Table, the call LS then routed according 
    to the route list table as was entered in the 3 
    Digit Table. 
    The system allows for twenty (20) six (61 digit 
    Area/Of&e code tables that may be used to 
    route specific office codes within an area code. 
    Each table will route calls for a common area 
    code to a specified route. All entries made into 
    a table will routed those office codes to the 
    specified route list table. An area code may be 
    entered into more than one six (6) digit table 
    with Merent mutes specified. 
    To delete all entries in an Area Code / Route 
    table, enter 0 AAA RR ###. 
    7554 Issue 1. January 1992  
    						
    							Injinite 4096 Hybrid Key Telephone System UMST COST ROVTING PROGRAMMING 
    UIR PROGRAMMIN G (Cont’d) 
    F. 
    1. Ekctption Code Table 
    FTogrw Steps 
    Press EXCEPTTEIL flexible button (Button 
    #3]. The following message will be shown 
    on the display phone: Description 
    Exception Table. This table is used for opera- 
    tar calls and any other calls which would use 
    a one- or two-digit entry rather than a three- 
    cligit area code. 
    Where: 
    S = (01 to remove code from table 
    [ 11 to add code to table 
    XX= exception codes 
    (for single digit codes, press DND 
    button (flexible button 21) as 2nd 
    digit). 
    The digits [‘I and I#1 may be entered 
    as valid digits. 
    RR= route table number, 00- 15 
    2. HOLD must be pressed after each entry. 
    Display will now update. 
    3. FYess program button 3 again for further 
    entries. Up to 20 Exception codes may be 
    programmed in this table. 
    Issue 1, January 1992 755-5  
    						
    							LEAST COST ROUTING PROGBWMJiNG Infinite 4096 Hybrid Key Telephone System 
    LCR PROGW G (Cont’d) 
    G. 
    1. Route List Table 
    progamming Steps 
    Press the ROUIX LIST flexible button 
    (Button #4). The following message will be 
    shown on the display phone: 
    Where: 
    2. 
    3. 
    4. 
    5. RR = Route List Table number 00- 15 
    T = Time Period Route list l-4 
    G = CO Line Group 1-7 
    DD = Insert/Delete Table reference 00- 19 
    (## for none) 
    L = LCR Class of Service WOS) 
    Press HOLD. Display will now update. 
    To enter additional CO line groups in the 
    same time period mute list number: 
    Press G DD L HOLD 
    To enter data for a different list within a 
    route, press program button 4 and enter 
    al.ldata(R.RTGDDL). 
    Repeat above to program a new Route 
    Number 00 to 15 or press a flexible button 
    to program other LCD data. 
    Table 755-l LCR Class of Service Table 
    N= Cannot use Line Group 
    Y= Has access to Line Group Description 
    Route L&t Table. Up to sixteen different 
    mutes list tables can be programmed. Each 
    mute list table contains four time period rout- 
    ing lists. one for each of the available (four) 
    daily start time periods. 
    Within each time 
    period mute list up to seven CO (outside) line 
    groups and their corresponding Insert/Delete 
    Table if any and LCR class of service priority 
    arc programmed on a per line group basis. 
    When routing a CO call through LCR CO Line 
    groups are accessed in sequence so that the 
    first line group entered represents the least 
    costly (and first selected) and the last line 
    group entered represents the most costly (and 
    last selected). 
    The Route List Table references many other 
    tables when processing 
    a call for muting. First 
    of all. the Daily start ttme table is referenced to 
    determined what start time entry should be 
    checked in the weekly schedule table. rile 
    corresponding entry in the weekly schedule 
    table depending on the day of the week then 
    determines which Time Period Route list 
    should be used within the Route List Table. 
    The system then begins to check for idle lines 
    in the f3st entered CO line group and will 
    proceed until an idle line is found. While it is 
    searching for an idle CO line the Station LCR 
    COS is checked aga.inst the entries for LCR 
    COS Priority of the specific CO line groups (see 
    LCR COS Priority explanation below). Once an 
    idle CO lirie is found with a LCR prlorlty equal 
    to or higher than the stations LCR COS then a 
    final check is made to determine if an In- 
    sert/Delete table should be referenced. Once 
    all of the tables and entries are checked the 
    system then processes the call on the outside 
    CO line. 
    NOTE: Make sure you halve made en&&s into all 
    7Ynw Pet-icd Route List thai are referenced In he 
    weekly s&dule table. 
    755-6 
    Issue 
    1, January 1992  
    						
    							Infinite 4096 Hybrid Key Telephone System 
    IJUST COST ROVTING PROGRAMMING 
    LCR PROG RAMMING (Cont’d) 
    Route List Table (Cont.4 
    FroFfr-g 
    Description 
    LCR COS Priority. A station should be as- 
    signed a class of service for LCR (refer to staff on 
    programming, Sec. 730). The LCR COS can be 
    between 0 and 6, with 0 being unrestricted and 
    6 being the most restrictive. Within the time 
    period route List Table, line groups are given 
    an LCR COS Priority assignment between 0 
    and 6. A station using LCR will be able to use 
    only those CO (outside) line groups with a 
    priority assignment of equal or higher value 
    than the stat-ton’s LCR Class of Service (Le. a 
    station with LCOS 3 can use line groups with 
    a priority of 3-6). 
    Issue 1, January 1992 
    765-7  
    						
    							LEAST COST ROUTING PROGRAMMING InI%tite 4096 Hybrid Key Telephone System 
    LCR PROG RAMMlNG (Cont’d) 
    H. 
    1. Insert/Delete Table 
    Programming Steps 
    Description 
    Press INS/DEL TEiL flexible button (but- 
    ton #5). The following message will be 
    shown on the display phone: Insert/Delete Table. Digits can be either 
    added or deleted when dialing a number. For 
    instance, If a user dials a long distance calI that 
    should be placed on a foreign exchange FXI 
    line. the digit 111 and the three d@t area code 
    0 dialed by the user must be deleted before 
    the call can be placed on that FX line. An 
    Insert/Delete Table can be programmed to do 
    this. Digits can also be added to a number that 
    has been dialed by the user. For instance, 
    Other Common Carrier (OCC) access codes 
    and author&aUon (ID) codes can be automat- 
    ically inserted by the system either in front of 
    and/or behind the number dialed.  2. Enter the table information as follows: 
    Where: 
    ‘IT = Insert/Delete Table Number 00- 19 
    x= 
    DDD = [O] Pre-Delete numbers 
    (tit digits dialed in the number) 
    [l] Pre-Insert numbers 
    (insert digits in front of number 
    dialed) 
    (21 Post-Insert numbers 
    (insert digits behind number dialed1 
    dfgits (up to 16 digits may be deleted 
    from the beginning of the number 
    dialed and up to 40 digits can be 
    inserted (20 pre and 20 post)). 
    3. Press HOLD after programming each ta- 
    ble. Display will now update. 
    To add and delete numbers in the same table, 
    enter the Merent insertion / deletion tables in 
    step 2 and enter as separate entries using the 
    same table number. 
    In the Insert Tables for LCR programming, 
    press the TR4NS button for a pause. Also both 
    the [‘I and {#I digits are allowed as vaUd digH.s 
    for inserting digits dialed over the network. ‘The 
    [*] and [#I are valid entries for adding dfgits in 
    both the pre (in front 00 or post (behind the 
    number) tables. 
    The [*I and I#] can not be used as delete 
    characters in the Delete Tables. There are twenty Insert/Delete Tables and 
    each table allows for entries into a delete table 
    and a pre and post insert table. Up to forty (40) 
    digits (including pauses) can be inserted 
    (twenty (20) pre and twenty (20) post1 and up 
    to sixteen digits can be deleted. Digits can be 
    inserted before or after the number dialed but 
    can be deleted or@ fmm the start of the num- 
    ber dialed. 
    755-s Issue 1. Janwxrv 1992  
    						
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