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Vodavi Infinite 4096 Key Telephone System Installation And Maintenance Manual
Vodavi Infinite 4096 Key Telephone System Installation And Maintenance Manual
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Exception Tables Programming (Cont’d) D. Special Table Programmfng PrQg ’ g Steps To program a special table it is !Irst necessary to assign an area code to the table (except for the home area code). 1. To assign an area code to a speclal table press the appropriate AREA X flexible but- ton (button #9- 11). The following display will be shown on the display phone: 2. Enter the three (3) digit area code. 3. Press the HOLD button. The display will now update. 4. To enter office codes into the special table press the ST-X flexible button (button #5 - #8) that corresponds to the area code programmed above. The following display will be shown on the display phone: Where: XXX= AreaCode 5. Enter the three (3) digit of&e codes that are to be allowed followed by a [l] which means to allow this code. To remove a code from the allow list enter the three (3) digit office code followed by a [0] which will remove the code fmm the allow list. x)Ix [1] = Allow code ,XICC [O] = Remove code from the list Where Xxx = an office code from 200 to 999. 6. Press enter after every code entered. Mul- tiple codes may be entered in a row. The display will update showing the first six codes in ascending order. Description The special tables provide greater flexibility ln designing a toll plan for a particular site. Each special table allows entry of up to 800 three digit ofike codes (200 - 999). Three of these table-s must be assigned an area code by which they are referenced. the fourth table is re- served for the home area code and requires no area code en&y. The special tables are referenced through en- Mes in the allow tables. Four area codes, including the home area code, can be refer- enced to these special tables for further defini- tion. When a special table is referenced, entries must be made in the special table speci- fying what oflIce codes will be allowed. By default no codes are on the allow list. Codes can be added to the allow list or removed from the list. When a special table is checked for a match, to a three digit code, but not found the system will then continue to search the next allow deny table that is to be checked. The system does not return to the allow table which routed the call to the special table. 750-S Issue 1, January 1992
Infinite 4096 Hybrid Key Telephone System EXCEPTION TABLES PROGRAMMING Exception Tables Prog-ramming (Cont’d) E. Displaying Toll Table Entries PI-o,~~ Steps To display entries in either the Allow /Deny tables or the special tables press the DISP flexible button (button #12j while entering in- formation into a table. 1. Wh.ile viewing entries made into an allow or deny table two (21 entries at a time will be displayed on the bottom line of the display. By pressing the DISP button again the next higher bins will be dis- played. When the last entries are dls- played pressing the DISP button again will show the f&t two enu-ies. Where: X= AlIow or Deny Code E= End of Entry WhUe viewing entries into a special table six (6) three digit codes. that have been allowed. will be displayed in ascending order sbrting with the lowest entry. By pressing the DISP button again the next six (6) entrles will be displayed. This will continue until all codes have been d&played. .: ::::,: ::;,,y: ,::: ‘..‘...j .,.+: ,,) ;,.: . . . .: ..:. . . . . ~~;:ii’:i::“:sp~~.~~~E .$ ~:;: ..ii;-::-~~li)ii::::~~~:i:‘~~:~ 1. :::::.-:::.i: wy: i::. ..)y y :: yyy ‘:,Jyp gyyI py 1;& :., i :i:iiii:;,::Zj ::y’,, :.: ,.I ‘. ,xj:::.: ! :+: ..: . . . . . . . : . . . . .;: : : ..: Where: xXx= Area Code YYY= Allowed Office Code Description It is possible to view entries into the tolI tables using the display on the Executive telephone. To vkw all entries. the DISP flezdble button (Button # 12) is pressed multiple times to scroll through the entries. NOTE:ItismmnmendedbvfewaLlenmesfn the Allow and my table before leaLmLJ pro- gnmming. EnMesambeenterednearthe bottom of the list eflherfor searching thfz special , tabksarentHesthatmayhawbeenmadein error. Viewing the e&ire aflow tabk wfll ensure pmperenby and operaiif3n Issue 1, January 1992 750-g
In_Fnite 4096 Hybrid Key Telephone System I2M-T COST ROWrING PROGVG SECTION 755 LEAST COST ROUTING PROGRAMMING A Introduction Least Cost Routing &CR) selects the most eco- nomical programmed route for an outgoing call. When a station user dials an outside number, the LCR feature analyzes the number and then automatically chooses an outside line from the group that has been programmed as most economical. The LCR feature puts the responsibility of choosing the least expensive route for each area code and exchange code on the system administrator, not on the station user. In order to make a routing decision. the LCR feature is programmed in the system da- tabase. The successful operation of this fea- ture is completely dependent on the accuracy of the programming. There are eight (8) Merent tables which are set up to monitor the dialing of digits and to select the best route for the call depending on Ume of day and day of week. These tables are: Three (3) Digit Area/Office Code Table Six (6) Digit Of&e Code Table Exception Table Route List Table Insert/Delete Table Daily Start Time Table Weekday weekly) Schedule Toll Information Table B. LCR Operation The system first checks to see if the number dialed is more than two digits. Ifit is two digits or less. the call is processed according to in- strucUons in the &cepUon Table. If the num- ber is not found In the ExcepUon Table, the call is denied. If the number is more than two digits, it goes to the 3 Digit Table. If the tist digit dialed is a -1” the leading 1 table will be checked with the following three digits. if the first digit dialed is not a ‘1” then the first three digits are checked against the Non-Leading 1 three digit table. The fkst three digits (either office code or area code] are then checked to see if they are in the 3 Digit Table. Lf they are not found there, the call is denied. If the digits are found in the 3 DigIt Table, the system then checks for an entry to see if the 6 Digit Table must be refer- enced. If the 6 Digit column is marked &es] in the three digit table entry, the number is then checked in the 6 Digit Table. There are twenty (20) six digit tables. Each six digit table is programmed and becomes asso- ciated to a specific area code with a selected route. O&e codes are entered into the six (6) digit table that will be routed to a specific route kit table. This allows the system -sUa- tor to split area codes for muting to different lines connected to the system. This helps when Foreign Exchange lines (FX Lines). Banded WATS lines. or ‘Dedicated’ Lines (OPXs from another system) are in use. If the office code is not found in the 6 Digit Table, the call is referred back to the 3 Digit Table for selecting a route list table. And then goes through the same procedures as de- scribed below. Before actually selecting a route list table, the number is checked against the toll restriction tables (station COS). When LCR is enabled, oniy station Class of Service is referenced. CO line Class of Service is no longer applicable. All CO lines are considered Class of Service 1. If the call is not allowed through the toll restric- Uon tables, the call is denied. If it is allowed, the call then goes to the Route List Table as specified by either the three (31 digit or six (6) cifgit table. The Tlme of day and Day of week is determined and the ca.ll is presented to the corresponding time period route within the specified route table. Each of the sixteen (16) Route Tables contain four time sensitive routes. Routes are determined by the time of day and day of week as specified in the Daily Start Time table and the Weekly Schedule table. After the appropriate route is selected, LCR Class of Service becomes applicable. A station can use only those line groups programmed with a priority number equal to or higher than the station’s LCR Class of Service. If a line is not available in the first choice line group. the system advances to the next choice line group and searches for a free line. This Issue 1, January 1992 755-l
LEAST COST ROUTING PROGRAMMING Xnfinife 4096 Hybrid Key Telephone System process continues until an available Une is found, or the last available line group is searched ,or until a Une group is reached with a priority assignment lower than the station’s LCR Class of Service assignment. When a IJne is available the system will seize that line and watt for dial tone. Then before dialing, the system checks the Insert/Delete table for digits that should be deleted from the front of the number or digits that should be inserted either before or after the number di- aled. Finally the system begins to dial the number out over the selected line. All of this a.naly&g and manipulation of the number takes only a fiactton of a second fi-om the ttme the station user beglns to d&l until the number is dialed out over the public network Unes. If no ltnes are available in any of the CO line groups programmed for that route and allowed to that station, the call can be automatically queued on to the first choice (least costly) line group. If the user waits three seconds after dialing the number, they will hear confirmation tone which indicates that an automatfc LCR Queue Callback has been activated on the first choice line group. When a CO line becomes available in the f3.rst choice Iine group the system will ring the calling station. When answered by the station the system will auto- matically seize the Une and redial the number. 755-2 Issue 1, January 1992
Injinite 4096 Hybrid Key Telephone System LEAST COST ROUTING PROGRAMMING L.east cost Routing Progriunming cont’dl prO,aai~ Steps If you are in the program mode, continue using the program codes. If you are starting to pro- gram here, enter the program mode first. NOlE LCR must be disabled while program- mingorrnuking~estoanyoftheLCR tables. Refer to sec. 710.22 for insmns to disable LCR. 1. To program the system for Least Cost Routing. press FLASH and dial [Sl]. The following message fs shown on the display phone: 2. There are eight tables which can be pro- grammed here for LCR (you must also program LCR Class of Service in Station Programming). Use the procedures listed below to program these LCR tables: NO272 It ts atrem& important thai the work- sheets be completed before pmgmmm&g the L-CR tables. Description The Least Cost RDuting 0 feature allows for the automatic selection of the most economical trunk according to the number dialed and the lime of day and day of the week. There are eight different tables which are set up to moni- tor the dialing of digits of a station and to select the best mute programmed for the call. These tables are: ‘Ikree (3) Digit Area/0ffice Code Table Six (6) Digit Office Code Table Exception Table Route List Table Insert/Delete Table DaLly Start Time Table Weekday (Weekly) Schedule Toll Information Table programming LCR the flexible buttons - __ are mapped as follows: , I / ‘1I Default: The three digit tables contain a default where ill Long distance (numbers requiring an area code) with a leading digit ‘1” are routed to Route I.&t Table 00. Route L.&t Table 00 will route calls on lines in group 1 for all time periods. All Local calls (numbers that are di- aled without an area code) with or without a leading digit “1” are routed to route ILst table 0 1. Route table 0 1 also routes calls using lines in line group 1 for all time periods. Refer to Figure 765-6 for a complete listing of the LCR default data. Related Programming: LCR Enable/Disable sec. 710.22. Station Class of service and sta- tion LCR Class of senlce in Sec. 730. Issue 1, January 1992 755-3
LEAST COST ROUI’ING PROGRAMMING Iniinite 4096 Hybrid Key Telephone System LCR PROG RAnUMlNG (Cont’d) D. B-Digit Ana/Of&e Code Table Programmkq Steps - 1. Press 3-DIGTTTBL flexible button Button # 1). The following message wilI be shown on the display phone: Where: L = [O] for non leading 1(-l” not dialed) 111 for leading l(‘1” is dialed) NNN = area/office code RR = route list number 00- 15 6 = [O] do not go to 6 digit table [l] go to 6 digit table PP = number of digits expected to be dialed. 2. Press the HOLD button to enter the data. Display will now update. E. 6-Digit Office Code Table Prof2pmmkg Steps 1. Press the 6-DIGIT TBL flexible button (Button # 2). The following message is then shown on the display phone: Where: S = IO] to remove codes [l] to add codes AAA = arca code RR = route number 00-15 NNN = office code 2. Press HOLD after each office code enm. 3. Enter additional office codes to be pro- grammed into the same Area Code/ Route Table, pressing hold after each office code entry. 4. Press a flexible button to program a dfler- ent table. Descriptton 3 Digit Area/Office Code Table. This table is divided into two sections - Leading 1 (a [ 11 is Wed before the number) and Non Leading 1 (no 111 is dialed before the number). This gives the system the ability to handle call routing in areas that require a [l] before a long distance number, as well as in areas that do not require the Ill. Both of these tables include all area codes WA’s), and office codes (Nxlcs). from 000 to 999, including such numbers as 9 11.4 11, etc. A complete entry Into these tables include a route list table to be used, if the 6 Digit Table is to be checked and the number of digits Iikely to be dialed (example 7 digits or 10 digits). AU local office codes must be entered in thfs table even if they do not require long distance calling. The number of digits to expect entry will aid the system in identifying when the last digit IS dialed and to begin routing the call. This also helps to tiee SLT DTMF receivers if SLT MC in the system is heavy. Description 6 Digit Of&e Code Table. This table is used to determine a route from one or a group of individual office codes within an area code. Certain office codes withh an area code can be given unlhue or special routing. If the office code dialed is not found in the 6 Digit Office Code Table, the call LS then routed according to the route list table as was entered in the 3 Digit Table. The system allows for twenty (20) six (61 digit Area/Of&e code tables that may be used to route specific office codes within an area code. Each table will route calls for a common area code to a specified route. All entries made into a table will routed those office codes to the specified route list table. An area code may be entered into more than one six (6) digit table with Merent mutes specified. To delete all entries in an Area Code / Route table, enter 0 AAA RR ###. 7554 Issue 1. January 1992
Injinite 4096 Hybrid Key Telephone System UMST COST ROVTING PROGRAMMING UIR PROGRAMMIN G (Cont’d) F. 1. Ekctption Code Table FTogrw Steps Press EXCEPTTEIL flexible button (Button #3]. The following message will be shown on the display phone: Description Exception Table. This table is used for opera- tar calls and any other calls which would use a one- or two-digit entry rather than a three- cligit area code. Where: S = (01 to remove code from table [ 11 to add code to table XX= exception codes (for single digit codes, press DND button (flexible button 21) as 2nd digit). The digits [‘I and I#1 may be entered as valid digits. RR= route table number, 00- 15 2. HOLD must be pressed after each entry. Display will now update. 3. FYess program button 3 again for further entries. Up to 20 Exception codes may be programmed in this table. Issue 1, January 1992 755-5
LEAST COST ROUTING PROGBWMJiNG Infinite 4096 Hybrid Key Telephone System LCR PROGW G (Cont’d) G. 1. Route List Table progamming Steps Press the ROUIX LIST flexible button (Button #4). The following message will be shown on the display phone: Where: 2. 3. 4. 5. RR = Route List Table number 00- 15 T = Time Period Route list l-4 G = CO Line Group 1-7 DD = Insert/Delete Table reference 00- 19 (## for none) L = LCR Class of Service WOS) Press HOLD. Display will now update. To enter additional CO line groups in the same time period mute list number: Press G DD L HOLD To enter data for a different list within a route, press program button 4 and enter al.ldata(R.RTGDDL). Repeat above to program a new Route Number 00 to 15 or press a flexible button to program other LCD data. Table 755-l LCR Class of Service Table N= Cannot use Line Group Y= Has access to Line Group Description Route L&t Table. Up to sixteen different mutes list tables can be programmed. Each mute list table contains four time period rout- ing lists. one for each of the available (four) daily start time periods. Within each time period mute list up to seven CO (outside) line groups and their corresponding Insert/Delete Table if any and LCR class of service priority arc programmed on a per line group basis. When routing a CO call through LCR CO Line groups are accessed in sequence so that the first line group entered represents the least costly (and first selected) and the last line group entered represents the most costly (and last selected). The Route List Table references many other tables when processing a call for muting. First of all. the Daily start ttme table is referenced to determined what start time entry should be checked in the weekly schedule table. rile corresponding entry in the weekly schedule table depending on the day of the week then determines which Time Period Route list should be used within the Route List Table. The system then begins to check for idle lines in the f3st entered CO line group and will proceed until an idle line is found. While it is searching for an idle CO line the Station LCR COS is checked aga.inst the entries for LCR COS Priority of the specific CO line groups (see LCR COS Priority explanation below). Once an idle CO lirie is found with a LCR prlorlty equal to or higher than the stations LCR COS then a final check is made to determine if an In- sert/Delete table should be referenced. Once all of the tables and entries are checked the system then processes the call on the outside CO line. NOTE: Make sure you halve made en&&s into all 7Ynw Pet-icd Route List thai are referenced In he weekly s&dule table. 755-6 Issue 1, January 1992
Infinite 4096 Hybrid Key Telephone System IJUST COST ROVTING PROGRAMMING LCR PROG RAMMING (Cont’d) Route List Table (Cont.4 FroFfr-g Description LCR COS Priority. A station should be as- signed a class of service for LCR (refer to staff on programming, Sec. 730). The LCR COS can be between 0 and 6, with 0 being unrestricted and 6 being the most restrictive. Within the time period route List Table, line groups are given an LCR COS Priority assignment between 0 and 6. A station using LCR will be able to use only those CO (outside) line groups with a priority assignment of equal or higher value than the stat-ton’s LCR Class of Service (Le. a station with LCOS 3 can use line groups with a priority of 3-6). Issue 1, January 1992 765-7
LEAST COST ROUTING PROGRAMMING InI%tite 4096 Hybrid Key Telephone System LCR PROG RAMMlNG (Cont’d) H. 1. Insert/Delete Table Programming Steps Description Press INS/DEL TEiL flexible button (but- ton #5). The following message will be shown on the display phone: Insert/Delete Table. Digits can be either added or deleted when dialing a number. For instance, If a user dials a long distance calI that should be placed on a foreign exchange FXI line. the digit 111 and the three d@t area code 0 dialed by the user must be deleted before the call can be placed on that FX line. An Insert/Delete Table can be programmed to do this. Digits can also be added to a number that has been dialed by the user. For instance, Other Common Carrier (OCC) access codes and author&aUon (ID) codes can be automat- ically inserted by the system either in front of and/or behind the number dialed. 2. Enter the table information as follows: Where: ‘IT = Insert/Delete Table Number 00- 19 x= DDD = [O] Pre-Delete numbers (tit digits dialed in the number) [l] Pre-Insert numbers (insert digits in front of number dialed) (21 Post-Insert numbers (insert digits behind number dialed1 dfgits (up to 16 digits may be deleted from the beginning of the number dialed and up to 40 digits can be inserted (20 pre and 20 post)). 3. Press HOLD after programming each ta- ble. Display will now update. To add and delete numbers in the same table, enter the Merent insertion / deletion tables in step 2 and enter as separate entries using the same table number. In the Insert Tables for LCR programming, press the TR4NS button for a pause. Also both the [‘I and {#I digits are allowed as vaUd digH.s for inserting digits dialed over the network. ‘The [*] and [#I are valid entries for adding dfgits in both the pre (in front 00 or post (behind the number) tables. The [*I and I#] can not be used as delete characters in the Delete Tables. There are twenty Insert/Delete Tables and each table allows for entries into a delete table and a pre and post insert table. Up to forty (40) digits (including pauses) can be inserted (twenty (20) pre and twenty (20) post1 and up to sixteen digits can be deleted. Digits can be inserted before or after the number dialed but can be deleted or@ fmm the start of the num- ber dialed. 755-s Issue 1. Janwxrv 1992