Vodavi Infinite 4096 Key Telephone System Installation And Maintenance Manual

							Infinite 4096 Hybrid Keg Telephone System STATION ATTRIBUTES PROGFMMMING 
STATION 
PROGRWIMIN G (Cont’d) 
T. Automatic Privacy (Per Station) 
Pr0jpmxm-g Steps 
To program statiods) for Automatic Privacy: 
1. Press the PRIV flexible button (Page B, 
Button #13). 
l LED on = Automatic Privacy is enabled 
on Stations(s) 
l LED off = Automatic Privacy is disabled 
on Station(s) 
2. Press HOLD button. Display now updates. 
NOll3:[email protected] 
plagwhenAutmaiicPrivacyisenabledinStu- 
tionAUribu&s. Use theLED for uer&a,tion 
Description 
PRIV. If desired. the system can be pro- 
grammed to eliminate privacy. allowing an- 
other station to join in on existing outside line 
conversations. 
Each station can be pro- 
grammed for privacy allowing the station to 
join an adsUng conversation by simply press- 
ing a CO Une button of a CO line in use. 
Both the station and the CO line must have 
privacy disabled before the system will allow 
cut-through. 
If privacy is disabled and a station joins an 
existing dl, both parties will hear an alert 
tone. 
If privacy is disabled, only one other statfon 
may join in on an existing conversation. 
Default: Automatic Privacy is enabled for all 
stations in default 
Related Programming: CO Line Attributes 
(Flash 401 programming: 
Privacy feature. 
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Issue 1, January 1992 
730-13  
						

							STATION ATTRIBUMZS PROGRAMMING Infinite 4096 Hybrid Key Telephone System 
STATION PROGRAMMIN G (Cont’d) 
U. Off-Hook Preference Pro@amming 
FY0g ’ ,. Steps 
To program a station for Off-Hook Preference; 
1. Press the OHP flexible button (Page B. 
Button# 14). The following message is 
shown on the display phone: 
2. Enter the two-digit button number (0 l-22) 
or (00) to indicate no spectic button is 
preferred. SLT’s use 0 1 to enable or 00 to 
disable. 
3. Then, enter either 0 
or 1 where: 
0 = Disable user progr ammable pref- 
erence so that users may not change 
the off-hook preference as set in 
programming. Also use for SLT 
stations. 
1 = Enable user programmable preference 
to key station users so that they may 
change the off-hook preference through 
a user dial code 
4. Press the HOLD button. The display will 
now update. Description 
ORP. This allows a key station user to auto- 
matically have a flex button selected when 
going off-hook or when pressing the ON/OFF 
button. SLT user may have a particular CO 
IJne or a CO line group selected automa&al.ly 
when going off-hook. 
This may be established in programming so 
that key station users may select and/or 
change their off-hook preference through the 
use of a dial code. This user programmable 
preference may be allowed or denied in pro- 
gramming. 
When establishing an off-hook preference for 
SLT stations it is necessary to program the 
SLTs CO line. or line group, to be accessed 
when going off-hook, first using a flex button 
programming procedure. Refer to Flex Button 
programming (Button #8) for instnxt.ions de- 
scribed earlier in this section. 
Default: By default. all key stations are allowed 
to change their preference but no button is 
assigned (00). SLT stations are not allowed this 
feature. 
Related Pm@ammin~ Refer to Flex Button 
mPJnmws 
730-14 
Issue 1. January 1992  
						

							SECTION 740 
UNIFORM CALL DISTRIBUTION 
740.1 UNIFORBI CALL. DISTRIB~ION 
WW 
A UCD Group Programming 
If UCD Groups are to be assigned: 
1. Press FLASH and dial [19]. The following 
message is shown on the display phone: Description 
There can be eight UCD groups of no more than 
Where: 
AAA= Alternate UCD Group Assignment 
2. 
BBB= UCD Overflow Assignment 
###= UCD Station(s) Assignment(s) 
The top left button in the flexible button 
field will be lit for programming UCD group 
890. To change UCD groups or enter fur- 
ther UCD groups (891 to 897). press the 
appropriate flexible button and perform 
the following procedures. nate UCD Group, an Overflow station and up 
to eight stations as UCD members. The two 
system RAN wrts (tables) may also be refer- eked on a per UCD group ba&s. 
While programming UCD Groups, the flexible 
buttons are mapped as follows: 
B. Alternate UCD Group Assigument 
Propxnm~ 
3 teps 
To program an alternate group: 
1. Press the ALT flexible button (Button #9). 
2. Enter the three-digit pilot number (890 to 
897) of the desired alternate UCD group. 
3. Press the HOLD button to enter data 
Default: By default, UCD Group Tables are 
empty. 
Related Programming: UCD Timers for setting 
ringing. Message Interval Timer. Overflow, and 
Wrap-up Timers, Sec. 740.2; RAN Table pro- 
gmmming for a&gning RAN device ports and 
message times. Sec. 740.3. 
DescrfpUon 
ACT. An alternate UCD group can be pro- 
grammed so that if no station in one group is 
available, the alternate group will be checked 
for an available station. This provides a means 
to chain or link UCD groups together. 
To delete an Alternate UCD Group, press the 
pound key three times [!###I and press the 
HOLD button. 
Issue 1, January 1992 740-l  
						

							UNIFORM CALL DISTRIBVTION Indite 4096 Hybrid Key Telephone System 
UNIFORM CALL DISTRIBUTION (Cont’dl 
C. 0~2i-flow Station Assignment 
Pr0.gnmmh-g Steps 
To program UCD Overflow station: 
1. Press the OVR fl&ble button (Button 
# 10). 
2. Enter the three-digit station number ( 100 
to 195) to designate the UCD Groups over- 
flow station. 
3. Press the HOLD button to enter the data. 
D. UCD Station Assignment(s) 
Programming Steps 
To program stations into a UCD group: 
1. Press the STA flexible button (Button # 11). 
2. Enter the three digit station numbers of 
the stations in the UCD group in the order 
in which they will be checked. Amaximum 
of eight stations may be entered. 
3: Press HOLD button. 
E. Recorded Announcement Assign- 
ment(s) 
Programming Steps 
To program a Recorded Announcement: 
1. Press the RAN flexible button (Button 
#12). 
2. Enter one of the following digit sequences: 
1 = RAN port specified in Table 1 will 
be used. 
2 = RAN port specified in Table 2 will 
be used. 
1.2 = Port 1 will answer the call: port 2 will 
provide a subsequent message. 
2,1=Port2wlllanswerthecall;portlwill 
provide a subsequent message. Description 
OVR When an overflow station is assigned, 
callers that have remained in queue for a speci- 
fied amount of time will be routed to the as- 
signed overflow station. The overflow station 
may not be one of the UCD group stations. Only 
CO calls transferred to a UCD group will over- 
flow to the overflow station when RAN tables 
have not been assigned. 
To delete an Overflow Station, press the pound 
key three times [###I and press the HOLD 
button. 
Description 
STA Any type of station (excluding DSS’s and 
phone boxes) may be entered as valid UCD 
stations. Calls will be routed to station in the 
order they are entered for the first round of 
calls only. After that the calls are muted to 
stations based on On-Hook time. The station 
with the longest On-Hook time will receive the 
next call. 
If a spectic station number is dialed, only that 
station is rung: no distribution will be done if 
that station is busy. 
To erase all stations, press the pound key three 
times I###) and press HOLD. 
Description 
RAN. An optional Recorded Announcement de- 
vice may be connected to the system to provide 
an announcement 
if all stations in a UCD 
group are busy. Two ports in the system may 
be assigned to provide a path to a Recorded 
Announcement device. 
Incoming CO Callers wiJl only be answered and 
routed to the Overflow assignment if a RAN 
Table is assigned. 
To erase Recorded Announcement(s). press the 
pound key three times [###I and press HOLD. 
Refer to RAN Announcement Table program- 
ming (Sec. 740.3) for further information re- 
garding each RAN Table. 
740-2 Issue 1, January 1992  
						

							Uniform Call Dlstributlon (Cont’dJ 
740.2 UCD TIMERS 
gramming Steps 
If UCD timers are to be changed: 
a Press FLASH and dial 1331. The following 
message is shown on the display phone: 
A UCD Ring Timer 
Programming Steps 
To 
make a change to the UCD Ring Timer: 
1. Press the RING flexible button (Button 
#l). 
2. Enter the three-digit timer value on the 
dial pad which corresponds to 000-300 
seconds. 
3. Press HOLD button. Display will now up- 
date. 
B. UCD Message Interval Timer 
Programming Steps 
To make a change to the UCD Message Interval 
Timer: 
1. Press the MIT flexible button @utton #2). 
2. Enter the three-digit timer value on the 
dial pad which corresponds to 000-600 
seconds. 
F’ress HOLD button Display will now update. 
NOlE ?he UCD Ring and Message Interval llm- 
ers only apply when RAN ports haue been speci- 
jki. If RAN ports are not specified fncvming 
callers wiU cmmnue to receive ringback tone. DescrlpUon 
Four Umers for UCD operation are programma- 
ble on a system-wide basis. The UCD timers 
include: A Ring llmer. Message Intenral Timer. 
an Overflow Timer. and aAuto Wrap-Up liner. 
Each timer is described below: 
Related Roe g- UCD Group Assi&~- . 
ments; Announcement Table programming: 
Section 500 Installation Section for connection 
of Music-On-Hold and Recorded An- 
IlOWlCClJlents. 
When pro gramming UCD Timers, the flezdble 
buttons are mapped as follows: 
Description 
The UCD Ring Timer determines how long a 
call will ring 
into a busy UCD group before 
being present to the first recorded an- 
nouncement. 
The timer is variable from 000 to 300 seconds. 
Default: Default for this timer is 60 seconds. 
NOl73: A RAN Table must be specfjled fn UCD 
pnqrWWug (sec. 740.31 for the auJ timer to be 
in effect If a RAN Table ts NOT SJXZC?&~ horn- 
ing CO cders will not be answered but will 
continue to receiw ringback 
Descriptf on 
The UCD Message Interval Timer (MIT) deter- 
mines the length of Ume a caller remains in 
queue (listening to MOH, if provided) between 
recorded announcements. 
The timer is variable from 000 to 600 seconds. 
Default: Default for this timer is 60 seconds. 
Issue 1, January 1992 740-3  
						

							UCD TIMERS (Cont’d) 
C. UCD OverBow Timer 
Programmirg Steps 
Description 
To make a change to the UCD Overflow Timer. 
1. Press the OVR flerdble button (Button #3). 
2. Enter the three-digit value on the dial pad 
which corresponds to 000-600 seconds. 
3. Press HOLD button. Display will now up- 
date. The UCD Overflow Timer determines the total 
length of time a caller will remain in queue for 
a particuhr UCD group. When the timer ex- 
pires. the caller will be routed to the designated 
overflow station. The timer starts when an 
incoming call is answered and presented to the 
first recorded announcement. Transferred CO 
callers will overflow at the expiration of the 
Overflow Timer. 
D. UCD Auto Wrap-Up Timer 
Profpmming Steps 
To make a change to the UCD Auto Wrap-up 
Timer: 
1. Press the WRAP flexible button (Button 
#4). 
2. Enter the three-digit value on the dial pad 
which corresponds to 000-999 seconds. 
3. Press HOLD button. Display will now up- 
date. The timer is variable from 000 to 600 seconds. 
Default: Default for this timer is 60 seconds. 
Description 
After completion of a UCD call (on-hook) the 
agent will not be subjected to another UCD call 
for the duration of the Auto Wrap-Up Umer 
allowing the agent to finish call related work or 
access other facilities. This w-ill allow agents to 
remove 
themselves from the group tie. DND. 
Call Forward) or originate another call. 
Default: This timer is variable from 000-999 
seconds. Default is 04 seconds. 
740-4 Issue 1. January 1992  
						

							Injinite 4096 Hybrid Key Telephone System 
UNIFORM CALL DISTR~BVTION 
Sy8tem Parameters Programming (Cont’d) 
740.3 ANNOUNCEMENT TABLES 
Pro~-amming Steps 
If Recorded Announcement devices are in- 
stalled to operate with UCD, these tables must 
be programmed: 
a. Press FLASH and dial [34]. The following 
meSSage is shown on the display phone: 
b. 
A sblng of six. seven, or eight digits is 
entered on the dial pad. The order of data 
entry will be: 
Table Number: 
1= Table 1 
2= Table 2 
Type Number? 
o= APLRAN port 
1= CO Port interface 
2= SLT Port interface 
Index (port) Number: 
0= APL in Basic KSU 
0 l-40= CO Line Port 
1 OO- 195= SLT Statton Port 
Message Time: 
000-300 seconds 
l When the APL RAN port is used along with 
the message stop leads, set the message dura- 
tion timer approximately 5 seconds longer than 
the actual message. 
c. Press HOLD button. 
d. To enter data for Table 2, enter 2 as the 
fkst digit In the string. 
NOIE:WhenaCOportfsdesignatedasaRAN 
p~rtULsrewmmendedthataU3Cwntmtak~ 
be instaLled in the system The wntacts should 
then be progmmme 
dasaCOLineGmtrolfor 
theportspec@edasaRANportOneIBCwn- 
tact is provided with each Power Failure ll-am+ 
fer Unit PF27 Description 
Determines the type, index (port) number and 
message length for the two available Recorded 
Announcements 0. There are two R4N 
tables that can be programmed. Table 1 can 
be the answer port for unanswered incoming 
calls to a UCD group. Table 2 can provide the 
secondary message or vice versa. 
The type can be either the RAN port on the APL 
board, a CO line port, or a SLT port ‘Ike index 
number specifies which circuit for the type of 
interface. 
The message length is used to match the maxi- 
mum length of the message to the device that 
Is used. 
Example: 
To program Table 1 for the APL RAN port: 
a. Dial (11 for Table 1. 
b. Dial 101 for RAN port on APL. 
c. Dial IO1 for APL in Basic KSU. 
d. Enter message duration (OOO- 300 sec.) 
To program Table 1 for CO line port: 
a. Dial [l] for Table 1. 
b. Dial I1 1 for CO port interface. 
c. Dial I01 to 401 for CO line used. 
d. Enter message duration (000-300 sec.) 
To program Table 1 for SLT port: 
a Dial [ll forTable 1. 
b. Dial (21 for SLT port interface. 
c. Dial ilO0 to 1951 for SLT station used. 
d. Enter Message duration (000-300 sec.) 
Related Programming: UCD Group program- 
ming: UCD Timer programming; Section 500 
Installation Section for instructions on how to 
install Recorded Announcement devices. 
Issue 1, January 1992 
740-5  
						

							Infinite 4096 Hybrid Key Telephone System 
VOICE MAIL GROUPS (VMj 
SECTION 745 
VOICE MAIL GROUPS (VM) 
745.1 VOICE MAIL GROUPS 
A. voice Mail programming 
Progrzmdng Steps 
If Voice Mail Groups are to be programmed: 
1. Press FLASH and dial (361. The following 
message is shown on the display phone. 
Where: 
g= voice mail group number (O-7) 
AAA= alternate group (690-697l 
L= ‘Leave” mail index from outpulsing 
table for leaving messages (O-7) 
R= ‘Retrieve” mail index from outpulsing 
table for retrieving messages (O-7) 
xxx= voice mail station numbers (ports). 
(up to 8 max.) 
2. The top left button in the flexible button 
field will be lit for programmin g voice mail 
group 690. To change Voice Mail groups 
or enter further Voice Mail groups, press 
the appropriate flexible button l-8 (690- 
697) and perform the following proce- 
dures. 
NOlE Certain progmmming L&U be required in 
the Voke Mail system connected to the 4096for 
proper operation 
1. Mail Bcx ruunbers must match 4096 station 
extension numbers. (100-l 951 
2. Tone Mode Calling option (5#) must be pro- 
grammed as leading digits in transfer se- 
quence(s) to force tone ringing to key 
telephone. Description 
Up to eight (81 Voice Mail groups can be con- 
figured in the 4096 system. Each group can 
cont&n up to eight (8) Voice Mail designated 
ports, each of which interfaces with a port on 
an SLT or OPX card. An APL and Ring Gener- 
ator is also required. 
An externally provided Voice Mail system or 
Auto Attendant must be connected to the 4096 
system for Voice Mail or Auto Attendant opera- 
tion. Voice Mail automatically handles unan- 
swered calls. Station user can then retrieve 
messages I& at their stations. Auto Atten- 
dants can handle incoming calls and route 
callers to station users wlthout intervention 
from the systems attendant. 
Direct incoming ring to Voice Mall/Auto Atten- 
dant groups can be done directly through CO 
Line Ringing Assignments. 
When programming Voice Mail Groups, the 
flexible buttons are mapped as follows: 
Related Programmingz Voice Mail Outpulsing 
Table (Sec. 745.2). Voice Mail ID d@ts for 
incoming CO calls CSec. 745.3). CO Ltne Attrib- 
utes, CO Line Ringing Assignments&x. 720).  
						

							VOICE MAIL GROtJPS CVM) Infinite 4096 Hybrid Key Telephone System 
Voice Mail Groupa (Cont’dl 
B. Alternate Voice Mail Group Assignment 
Pr0jpmmh-g Steps 
To program an alternate group: 
1. Press the AA4 flexible button (Button #9). 
2. Enter the three-digit pilot number (690 to 
697) of the desired group. 
3. Press the HOLD button to 
C. “Leave” Mail Index Entry 
Rogrammfng Steps 
To specify the “Leave” mail index (outpulsing 
table) to be accessed by a Voice Mail group: 
1. Press the L flexible button (Button #lo). 
2. Enter the one-digit outpulsing table num- 
ber (O-7) on the dial pad. 
3. Press the HOLD button to enter the data. 
D. “Retrieve” Mail Index Entry 
FTogramming Steps 
To program the ‘Retrieve” mail index (outpuls- 
ing table) to be accessed by the Voice Mail 
group: 
1. Press the R flexible button (Button #l 1). 
2. Enter the one4Ugit outpulsing table num- 
ber (O-7) on the dial pad. 
3. Press the HOLD button to enter the data. Description 
ALT. An Alternate Voice 
Mail Group may be 
programmed so that if all Voice Mail ports arc 
in use. the call can be muted to an alternate 
group. This is useful when more than eight 
ports are required for Voice Mail traflic. 
To delete an Alternate Voice Mail Group assign- 
ment. enter three pounds [###I on the keypad 
and press the HOLD button. 
Description 
L. ‘The ‘Leave” 
maU index specifies the outpuls- 
ing Table where the “in-band” digits required 
to connect a caller, forwarded into Voice Mail. 
to the called stattons mail box are stored. Refer 
to Sec. 745.2 for programming entries into an 
outpulsing table. 
To delete a ‘Leave” mail index entry, enter three 
pounds [###I on the keypad and press the 
HOLD button. 
Description 
R. The ‘Retrieve” mail Index specines the out- 
pulsing table where the “In-band” digits re- 
quired to connect a station user to their own 
mail box are stored. Refer to Sec. 745.2 for 
progmmming entries into an outpulsing table. 
NOTE: 
In omier for the I- 4096 System to 
semitheStatimI 
dent@mUn digits kdation 
tImedigit extension rumbed, a Yetme’ and a 
Xebieve’ table must be referenced when as- 
sfgning 
VofceMaifgmups. However, the “Leaue” 
and ‘Retrieve” outp~ Tables Eke 745.3) 
am be 
empty [no entries in the referenced table]. 
To delete a ‘Retrieve’ matl index entry, enter 
three pounds [###I on the keypad and press 
the HOLD button. 
745-2 Issue 1, January 1992  
						

							Infinite 4096 Hybrid Key Telephone System VOICE MAIL GROUPS (vhl) 
Voice A&ail Groupe (Cont’d) 
E. Voice Mail Station [email protected]~s) 
gr- Steps 
To program the stations in the Voice Mail 
group: 
1. Press the STA flexible button (Button # 12). 
2. Enter the three digft station numbers. A 
maxhnum of eight SLT stations may be 
entered. 
3. Press the HOLD button to enter the data. Description 
Up to eight (8) SLT or OPX port extension 
numbers may be programmed into a Voice Mall 
gmuP. 
The ports will be designated as two-way ports 
by directing calls to any one of the ports and 
allowing any one of the ports Ior all ports) to be 
used as VM outdial and/or VM not@ ports. 
A fledble button may be programmed with a 
Voice Mail group pilot number. This button will 
then act as a DSS for that Voice Mail group 
when pressed and also serves as the message 
waiting indication for that VM group. 
Issue 1, January 1992 745-3