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Toshiba Strata E Electronic Key Telephone System Installation And Maintenance Manual
Toshiba Strata E Electronic Key Telephone System Installation And Maintenance Manual
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means the space bar. An empty square in- dicates one of several characters will ap- pear in that location (either on the termi- nal’s screen or in a printout). 05.20 Local Operation _ 05.21 Use the procedure below to establish communications between the local terminal and the HDTU so that programming may be accom- plished via the terminal. 1) 2) 3) 4) 5) 6) 7) Set-up the terminal as described in Para- graph 05.10. Verify that the SET switch on the HCAU is in the unlocked (out) position and the SET LED is OFF. Depress the SET switch on the HDTU and al- low it to lock (in). Verify that the SET LED is ON. Set the terminal to on-line. Set “Caps Lock” on (upper case). Depress a key. * The system responds, and the terminal displays: CODE STRATAe RELEASE12 REVISION: X# NOTE: X = STRA TA Xlle or XXe. # = the software revision number. 8) Type the 4-digit security code, and depress 33 l The system responds, and the terminal displays: OK MODE NOTE. The security code can be entered any time the CODE prompt appears. 9) To continue, go to Paragraph 07. 06 REMOTE TERMINAL SITE 06.00 Requirements 06.01 Terminal: The terminal’must interface with an asysncronous modem, communicate in ASCII code at 300 or 1200 bps, have a standard typewriter-type keyboard, and display data via a REMOTE ADMIN/MAINT PROCEDURES SECTION 500-026-600 - JANUARY 1988 CRT display or printer. A personal computer ca- pable of emulating the described terminal may also be used (see Figure 1 and Paragraph 14). 06.02 Modem: The modem must be asysn- cronous, operate at 300 or 1200 bps and have an RS-232 interface to connect with a terminal or PC (as described in Paragraph 05). It must interface with the public telephvne network and be compatible with Bell 103 or 212 modem spec- ifications. 06.10 Set-up 06.11 Refer to Figure 1 and verify that the re- mote terminal is connected and set-up as fol- lows: 1) Connect the terminal and modem together with the RS-232 cable. NOTE: If a personal computer is being used con- nect the cable to the serial “COW’ port. 2) 3) 4) 5) Connect the modem line input to a CO/PBX line for access to the public telephone net- work. Set the terminal and modem baud rate to match the HDTU or vice versa. Set the terminal and modem for “Full Du- plex” operation. Set the terminal parameters to: Word length: 7 bits Stop bits: 1 Parity: Even NOTE: Hereafter, whenever the term ‘m is used, it means the return or enter key, depending on the keyboard being used. ‘w means the space bar. An empty square in- dicates one of several characters will ap- pear in that location (either on the termi- nal’s screen or in a printout). 06.20 Remote Operation 06.21 Automatic connection via ringing as- signments: To establish communication be- tween the remote terminal and the DTU, call the number of the system CO line assigned to ring the DTU via the remote terminal/modem set-up: 1) Observe the following: * When the CO line rings-in;-it will connect -5-
REMOTE ADMIN/MAINT PROCEDURES SECTION 500-026-600 JANUARY 1988 0 0 to the DTU and the DTU will respond by returning modem tone to the remote mo- dem. The remote modem will return modem tone to the DTU and communication will be established. When communication is established, the terminal will display something like: CONNECTED or COMMUNICATIONS (see Note). 2) To continue, enter the security code per Par- agraph 06.30. 06.23 Manual connection via call transfer: 1) 2) 3) 4) 5) Using a telephone (at the remote location) that can switch to the terminal/modem, dial the number of a system CO line. When the call is answered, request that it be transferred to station 69 (the DTU). After the call is transferred and communica- tion is established with the DTU, switch the call from the telephone to the terminal/ modem. Observe the following: When the CO line is transferred, it will connect to the DTU. The DTU and the remote modem will re- spond to each other with modem tone and communication is established. When communication is established, the terminal will display: CONNECTED or COMMUNICATIONS (see Note) To continue, enter the security code per Par- agraph 06.30. NOTE. If the connection is not completed or com- munication is unsuccessful, the remote ter- minal will display: NO CARRIER 6) If this is the case, check that the equipment is installed per Paragraph 05.10 or 06.10 of this section and try again. 06.30 Operation 06.31 Once communication is established be- tween the remote terminal and the DTU, follow the steps below to enter the security code and receive the MODE prompt. 1) Set the keyboard for “Caps Lock” on. . . 2) Depress the a key. l The system responds, and the-terminal displays: I . CODE STRATAe RELEASE:2 REVISION: S#, VI#, or X# NOTE: S = STRATA Se V = STRATA V/e .- X = STRA JA Xlle or XXe . # = the software revision number 3) Enter the 4-digit security code and press the m key. l The system responds, and the terminal displays: OK MODE 4) To continue, go to Paragraph 07. 07 MODE SELECTION 07.00 Making Selection 07.01 To enter an operating mode (Program, Data Dump, Test, or Messages), establish com- munication with the terminal, enter the security code, and depress the m key to receive the MODE prompt. NOTE: Refer to Paragraphs 05.10 or 06.10 to ac- complish the above. 1) Set the keyboard for “Caps Lock” on (the mode name must be entered in capital let- ters). 2) At the MODE prompt, enter the desired mode name (Table C). 3) Depress the m key. 4) Verify the correct prompt return (Table C). I TABLE C-PROGRAMMING PROMPTS / I I Mode Function Mode Name Prompt Return Program PROG P Data Dump ’ DUMP D Test TEST T Message 1 MESG j OK* I “OK is only displayed once when first enter- ing the Message Mode. .s -*
08 PROGRAM MODE 08.00 General 08.01 Data governing overall system opera- tion and feature execution for the systems are stored in read-only memory (ROM) and cannot be altered in the field. However, the data control- ling operation of the various options, both sys- tem and station, are stored in random-access memory (RAM) and can easily be changed ac- cording to individual installation requirements. 08.02 All options are controlled by selections made in the system data tables. An initialization process is provided for verifying predetermined system assignments. The installer can then pro- ceed with any necessary changes. 08.03 Internal battery power is provided to pre- vent loss of system data memory in the event of a power failure. 08.10 System Record Sheets 08.11 Before system data can be program- med, the System Record Sheet which contain the customer data base must be available. (See Paragraph 03 of the appropriate programming section in this manual.) 08.20 Program Types 08.21 There are two types of programs: Type 1: In the majority of programs (Type 1 ), each key/LED has a different meaning, de- pending on the program number being used. The status of these data is reviewed, changed, and stored in system memory using Type 1 program procedures. The terminal displays the data in Type 1 pro- grams as follows: Y = LED “ON” N = LED “OFF” U = In group programs, the LED is “ON” for at least one, but not all stations in the group. Type 2: In this type program, the information shown in the System Record Sheet indicates the data to be stored in system memory. Each program has a different meaning, and the data is reviewed, changed or stored in mem- ory using an individual procedure for each pro- gram. REMOTE ADMIN/MAINT PROCEDURES SECTION 500-026-600 JANUARY 1988 08.30 Multiple Station Programming 08.31 Programs 3XX - 89XX select options for individual stations (where Xx represents the? station number(s) bemg programmed). To save time, it is possible to program all stations or groups of stations simultaneously. 08.32 Multiple station programming is accom- plished by substituting a speoial group code for the station number part (XX) of the program. 00: All stations; all systems 01: Stations 10 - 17 02: Stations 18 - 25 1 Vie, Xlle, Xxe 03: Stations 26 - 33 x,, xx 04: Stations 34 - 41 I e’ e 05: Stations 42 - 49 06: Stations 50 - 57 XXe 07: Stations 58 - 65 1 08.33 When the multiple station group code is entered, the terminal displays existing data as follows: Y or N: Data is the same for all’ stations in the dialed group. U: Data is selected for at least one, but not all stations in that group. 08.34 To store data in temporary memory and exit the current program: At any time when in the programming mode, press the m key. 08.35 To store data in working memory: At the “P” prompt, enter #*9$003333 and press the m key. IMPORTANT! Data must be in working memory to af- fect system operation. 08.40 Programming Procedures 1) Refer to a completed System Record Sheet. 2) Place the terminal into the program mode per Paragraph 07. 3) Program procedures are categorized and given in the order below. Use these proce- dures to store System Record Sheet data in working memory. a) Initialization Procedures b) Type 1 Programs: Station Assignments System Assignments (Basic/Toll Restric- tion) .> : 7
08.61 Use the procedure in Table E to enter data for the following programs. 01: O#l : 02: 0#2: 03: 04: 05: 0#5: 06: O#& 07: 0#7: 08: 0#8: 09: 09x: 0#9: 190: 100: 101: 102: 3xx: 3#XX: 4xx: 5XX: 5#Xx: 6xX: 7xx: 81 Xx-83xX: 84XX - 86M: 87XX - 89xX: 9#xxI System Assignments (Basic) Door Phone Selection System Assignments (Options) Account Code Digit Length Modem/ ABR/TIE Line/OPX Selection System Assignments (Options) CO Line Outpulsing Selection Automatic Recall From Hold Timing Camp-on Timeout Automatic Release On Hold Enable Trunk-to-Trunk Connection Enable Automatic Release On Hold Timing 1 A2 Interface Tenant Service Selection Night Ringing Over External Page Single CO Line (Dial 9) Group Selec- tion CO Line (Dial 91 - 98) Group As- signments Off-Premises Line Hunting PBX Backup Toll Restriction System Parameters Toll Restriction Disable Forced Account Code Check Station CO Line Access HOXB, HMDB, HTIB and HIOB Mod- ule Enable Station Type Assignment Station Class of Service #1 Station Class of Service #2 Station Toll Restriction/LCR Classifi- cation Station Outgoing Call Restriction CO Ringing Assignments-DAY CO Ringing Assignments-DAY 2 CO Ringing Assignments-NIGHT Door Phone Ringing Assignment IICMU It AUMIN/ MAIN i rwctuuREs SECTION 500-026-600 JANUARY 1988 c) Type 2 Programs: Miscellaneous Program Procedures Toil Restriction Assignment Procedures Least Cost Routing (LCR) Assignment Procedures 08.50 initialization Procedures 08.51 Use the procedure in Table D to clear - data in the various memory locations as re- quired. This data must be cleared whenever a system is installed. 08.60 Type 1 Programs 08.62 The following steps outline the proce- dures found in Table E. Table E and those tables following can then be used as quick reference guides and not detailed step-by-step instruction sheets. The step numbers in this paragraph will’ also appear in Table E. NOTE: Must be in Security Level 1 to perform this example. .*- 1) Enter Program Mode. ’ 2) Enter the program number. For example, to review or change Program 0#2, enter 11 n. NOTE: For group program numbers, see Para- graph 08.30. 3) Enter the Key/LED number. For example, Key/LED 00 entry is g 1. NOTES: 1. Always start with the lowest number to be reviewed or changed 2. In programs dealing with CO lines, 01 - 2 1 represent COs 01 - 2 1, respec- tively. 3. The Key/LED status IN, Y or U) is dis- played when the entry is made. 4) Refer to the System Record Sheet and change the Key/LED status if necessary (Y or N). For example, enter Q. NOTE: In group programming, Y or N changes all stations in the selected group. 5) This is an optional step and is not required to save data. Entering mm will review the previous Key/LED status change. 6) Press m to advance upward to next higher Key/LED number. Continue to use w to advance as needed. 7A) To exit a program and store data in tempo- rary memory, press a. 7B) Continue to return to Step 2 until all data input is completed for the program. 7C) Enter a 9 g g 4 a 4 4 a a m to store data in working memory. -8-
REMOTE ADMIN/MAINT PROCEDURES SECTION 500-026-600 _ JANUARY 1988 NOTE: The steps and/or step numbers may or may not change depending upon the pro- gram. This is the sequence followed, how- ever. 08.63 Type 2, Miscellaneous Program Pro- cedures: Use the procedures in Tables F - L to enter data for the following programs. #XX: Flexible Key Assignments #4: CO Line Identification *X#: Flexible Access Code Numbering *XX: Flexible Intercom Numbering #lXXW Automatic Dialing (optional) 6#XX: Station-to-Station Hunting 19X: PBX Access Codes 08.64 Type 2. Toll Restriction Assignment Procedures: Use the procedures in Tables M - V to enter data for the following programs: 103: 104: 105: 106: 108: 109: 1x0: lxy: 1 xz: 2xy: 1x1: Equal Access #l OCC Authorization Code Length #1 Equal Access #2 OCC Authorization Code Length #2 Toll Restriction Override Code #l Toll Restriction Override Code #2 Toll Restriction Class Parameters Toll Restriction Class Area Code En- tv Toll Restriction Class-Office Code Entry Toll Restriction Area/Office Code Ex- ception Table Toll Restriction Class Area/Off ice Code Exception Table Selection 08.65 Type 2. Lease Cost Routing (LCR) As- signment Procedures: Use the procedures in Tables W - AG to enter data for the following programs. 1 #OO: 1 #OX: 1#06: 1#07X: 1#08X: 1#09: l#xy: l#X8y: l#X50- 53: l#X60- 63: 1 #X70 - 73: LCR Home Area Code LCR Special Codes LCR Parameters Select Long Distance Information Route Select Local Call Route Dial Zero (0) Timeout LCR Area Code Table LCR Route Definition Start Time A Schedule Start Time i3 Schedule Start Time C Schedule 1#9XY: Modified Digits Table 2#XY: LCR Area/Off ice Code Exception Table . 09 DATA DUMP MODE 09.00 General 09.01 This mode allows three types of data to be displayed or output to a printer. 1) STRATAe Programs (Customer Data Base). -2) Automatic Dialing Numbers (Personal/System). 3) LCD Messages (Personal/System). 09.02 The three procedures for the Data Dump mode are called: 1) Program Dump. 2) Automatic Dialing Dump. 3) LCD Messages Dump. 09.03 Program Dump: While in the dump mode, enter PRG and up to three characters and press a. The three alphanumeric characters represent a program group or a particular pro- gram, i.e., ALL, 0, 1, 1 #, 2, 2#, 3, 3#, 4, 4#, 5, 5#, 6, 6#, 7, 81, 84, 87, 9#. For a printout ex-. ample, see the appropriate programming section in this manual. NOTE: Programs are output only in the groups in- dicated. To printout or review a program not included above, use Program Mode procedures. 09.04 Automatic Dialing Dump: While in the dump mode, enter “REP” and two or three characters and press m. The characters repre- sent the automatic dialing codes for either an individual station, a a fl (all stations and system data) gag (system data only). For a printout ex- ample, see the appropriate programming section in this manual. 09.05 LCD Messages Dump: While in the dump mode, enter “MSG” and two or three char- acters and press m. The characters represent stored messages for either an individual station, 11[90 (all stations and system data) Qai (system data only). For a printout example, see Figure 3. 09.06 Tables AH - AJ provide a quick refer- ence to the step-by-step procedures to output the appropriate data. -9-
FIGURE 3-SAMPLE PRINTOUT OF SYSTEM MESSAGES 10 TEST MODE 10.00 General IMPORTANT! Any EKT key can be activated from the remote terminal at any time while ?i, the Test Mode (even while the end user is us- ing the EKT). Therefore, caution must be _ used to prevent service interruption or in- terference. The Test Mode provides sta- tus tests to check whether or not a sta- tion or CO line is in use. The status checks should always be m&e before per- forming other tests. 10.10 CO Line Testing 10.11 To test CO line transmission, two or three CO lines must be available at the remote site (see Figure 4). 10.12 CO line testing is accomplished by us- ing all of the following three methods: 1) Call Station B at the remote site via the STRATA system and then place the line on 3 hold (transmission is checked at the remote 10.01 The remote test mode can be used tc test STRATAe stations and CO line circuits from an off-site location. 10.02 This testing function is accomplished by accessing stations from the remote terminal, and activating various keys on the EKT to make telephone calls, set function keys, change the system time and date, etc. (see Figure 4). site via MOH). 2) Establish a talk path between the two remote stations (B & C) via a trunk-to-trunk connec- tion through STRATA. 3) Establish a talk path between a remote sta- tion and the time or weather service via a trunk-to-trunk connection through STRATA. REMOTE SITE PUBLIC TELEPHONE NETWORK REMOTE TERMINAL KSU c-l I K I STATION CKT REMOTE t:: !TA+lnhl D -1 - k:: CO LINE CO LINE 8 , 3< CO LINE B REMOTE STATION C FIGURE 4--TtSlm MUUE FUNCTION DIAGRAM -3 -- -1 o-
REMOTE ADMIN/MAINT PROCEDURES SECTION 500-026-600 _ JANUARY 1988 10.13 The procedures in Tables AK - AN pro- vide examples of the types of tests and func- tions that can be accomplished with the Test Mode. These procedures do not cover all the pos- sible tests that can be performed remotely; how- ever, by using the principles given other tests are possible. 11 MESSAGE MODE 11 .OO General 11 .Ol This mode allows a local or remote ter- minal to set Called and Calling Station LCD mes- sages for station users. The messages may be system or personal and are stored in their re- spective memory locations when set. 11 .lO Remote Called Station Message Mode 11 .l 1 Allows the terminal to set a Called Sta- tion Message for an originating station with the destination of the message being a station or group of stations. 11 .12 When the message is set, the MW/FL LED(s) on the destination station(s) flash. 11.13 When a destination station calls the originating station, the message is displayed on the destination station’s LCD. Mode 94: To edit and/or review a Called Sta- tion Message before setting it, use this mode. It will printout the existing message and allow additions to it (such as a time or a date) be- fore it is set. (The message cannot be changed with this mode-just added to.) Mode 96: To add or change a Called Station Message before setting it, use this mode. It does not display the existing message, but al- lows a completely new tered before it is set. 11.20 Remote Calling Mode message to be en- Station Message 11.21 Allows the terminal to set a Calling Sta- tion Message for a station. The message will be set on the station’s LCD and is automatically dis- played on other stations’ LCDs whenever they call that station. Mode 95: To edit and/or review a Calling Sta- tion Message before setting it, use this mode. It will di,play the existing message and allow additions to it (such as a time or a date) be- fore it is set. (The message cannot be changed with this mode-just added to.) Mode 97: To add or change a Calling Station. Message before setting it, use this mode. It does not display the existing message, but al- lows a completely new message to be en- tered before it is set. .*- 11.22 Use the procedures in Tables A0 - AR to set messages via Modes 94/96 and 95197. 12 MODE EXIT 12.01 Exit the current mode per Paragraph I 12.02 and select the desired mode via Para- graph 07. 12.02 To exit the PROG, DUMP, or TEST modes: 0 At the P, D, or T prompt, enter: a L1I] /J a q and observe: MODE 12.03 To exit the MESG mode: * At anytime while in the message mode, en- ter: flI1 and observe: MODE NOTE: To exit the message mode, the terminal key- board must be in lower case. 13 DISCONTINUE OPERATION 13.00 Local Terminal 13.01 Exit current operating mode via Para- graph 12 and observe that the MODE prompt is displayed on terminal. 13.02 To discontinue local terminal operation: 1) 2) Depress and release (out) the SET switch on the HDTU. Verify that the HDTU SET LED turns OFF. IMPORTANT! If this is not completed, Remote Admini- stration/Maintenance via the HDTU will be blocked. 13.10 Remote Terminal: 13.11 Exit current operating mode via Para- graph 12 and observe that the MODE prompt is displayed on terminal. ._ -11
HtMU I t AUMIN/MAlN I i’tiUCE~URES SECTION 500-026-600 JANUARY 1988 13.12 To discontinue remote operation: 1) Take the terminal off-line. 2) Verify that the modem drops the line. 14 EQUIPMENT COMPATIBILITY 14.01 This is a list of equipment that is known to be compatible with STRATAe, Release 2, Re- mote Administration/Maintenance. This list does not show all of the equipment that will work, only the equipment that has been proven compatible in the field or lab. I 14.02 As additional equipment is proven com- patible, it will be added to an up-dated list. TERMINALS MODEMS COMPUTERS Texas Instruments Si- lent 700 Panasonic KXD-4920 Hayes: Smartmodem 1200 Universal Data Sys- tems: Model 103J LP U.S. Robotics: Pass- word Toshiba: T3100/20 & TllOO SOFTWARE Crosstalk
REMOTE ADMIN/MAINT PROCEDURES SECTION 500-026-600 _ JANUARY 1988 TABLE D--INITIALIZATION PROCEDURE STEP ACTION DISPLAY/PRINTOUT 1 Enter Program Mode >MODE At the >MODE prompt, enter: 11 a am PROG (See Paragraph 05 or 06 to get >MODE prompt.) NOTE: .‘- P = Program prompt. . 2 To Initialize (clear) Automatic Dialing Stations 10 - 33 Enter: fJ~~~~~fl~~~m P #“l $002222 P Stations 34 - 57 Enter: ~~~~~~~~~~~ P #“2 $004444 P Stations 58 - 65 and system Enter: ~p~~~~~~~~m P #“3 $008888 P 3 To Initialize (clear) Messages: System (60 - 99) Enter: j~~~~~~~~~~ P #“4 $001111 P All personal (10 - 19) Enter: ~~~~~~~~~fl~ P #“5 $002222 P 4 To Initialize (clear) Timer Reminders All stations reminders (05 -09) Enter: $i~~~~~~~~@J P #*7 $008888 P 5 To Store Data in Working Memory At the P prompt, enter: ~~fl~fl~~~~~~ / P #“9 $003333 DATA PROGRAMMED P NOTE: The spaces between characters are for clarification only. DO NOT type in spaces! -13-
IICMU I t AUMIN/ MAIN I t’tiUL;tUUHtS SECTION 500-026-600 JANUARY 1988 TABLE E-TYPE 1 PROGRAM PROCEDURE EXAMPLE This procedure shows how to review and/or change Type 1 program data. STEP ACTION DISPLAY/PRINTOUT 1 Enter Program Mode >MODE At the >MODE prompt, enter: B a @ a m PROG 2 Enter Program Number .- Refer to the System Record Sheet and enter the desired pro- gram number. Example: Program 0#2, enter: 14 a. P 0#2 3 Enter Key/LED Number Enter the desired Key/LED number. Example: Key/LED 00, enter: 01. P 0#2 00 N 4 To Change Key/LED Status Refer to the System Record Sheet and change the Key/LED sta- tus, if required (Y or N). Example: Enter g. / P 0#2 00 N Y 5 To Review Key/LED Status Change Press: m- P 0#2 00 N Y NOTE: 00 Y This step is optional and not required to save data. 6 To Advance To Next Key/LED Press: m P 0#2 00 N Y 00 Y 01 Y 7 To Exit Program/Store Data A) To exit this program and store data in temporary memory, press m. P B) Continue returning to Step 2 until all Type 1 programs are completed. C) If data entries for Type 1 programs are complete, store new data in working memory. Enter: ~~~~~~~~~~~ P #“9 $003333 DATA PROGRAMMED P -14-