Panasonic Voice Processing System Kx Tva50 Subscribers Manual

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5.10 Personal Greeting for 
Caller ID
You can record personalized greetings for 
specific callers. If you have assigned their 
telephone numbers (Caller ID numbers) 
to a personalized greeting, they will hear 
the appropriate greeting when they call 
you, instead of your other greeting 
messages normally played for callers.
You can record 4 personalized greetings 
and assign 8 callers to each greeting. 
Record your personalized greetings 
before assigning Caller ID numbers.
This feature is not available with certain 
PBXs and may be disabled by the System 
Administrator or System Manager for 
your mailbox.
Recording a Personalized 
Greeting for the First Time
1.Log in to your mailbox.
 See 2.1 Logging in to Your 
Mailbox if necessary.
2.  
3.Enter the personalized greeting 
number (1–4).
4.Record your greeting message 
after the tone.
5. to end recording.
6. to accept.
7.Go on-hook.
Changing a Personalized Greeting
1.Log in to your mailbox.
 See 2.1 Logging in to Your 
Mailbox if necessary.
2.  
3.Enter the personalized greeting 
number (1–4).
4. to change the greeting, then 
continue from step 4, Recording a 
Personalized Greeting for the First 
Time.
 to delete the greeting.
5.Go on-hook.
Assigning Caller ID Numbers for 
the First Time
1.Log in to your mailbox.
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 See 2.1 Logging in to Your 
Mailbox if necessary.
2.  
3.Enter the personalized greeting 
number (1–4).
4. to accept.
5.Enter the Caller ID number (callers 
telephone number, 20 digits max.) 
then .
 While entering a Caller ID 
number, you can press [ ] to 
enter a wild card. This allows 
several telephone numbers to 
match the Caller ID number 
that you assigned. For 
example, if you store the Caller 
ID number as 012[ ]…[ ] 
(enter the number of [ ]s as 
required for telephone numbers 
in your area), any telephone 
number that begins with 012 
(for example, all callers from 
the 012 area code) will hear 
your personalized greeting.
6. to accept.
7. to add more Caller ID 
numbers, then continue from step 
5.
 to end.
8.Go on-hook.
To Add, Delete, or Review Caller ID 
Numbers Later
1.Log in to your mailbox.
 See 2.1 Logging in to Your 
Mailbox if necessary.
2.  
3.Enter the personalized greeting 
number (1–4).
4. to accept.
5. to add a Caller ID number, 
then continue from step 5, 
Assigning Caller ID Numbers for 
the First Time.
 to delete a Caller ID number.
 to review all assigned Caller 
ID numbers, then go on-hook when 
finished.
6. to delete all numbers, then go 
on-hook to finish.
 to delete one number.
7. to delete the announced 
number.
 to keep the number and 
announce the next number, then 
repeat this step.
8.Go on-hook when finished.
Note
 In order for this feature to function 
properly, your PBX must be able to 
receive Caller ID information. For more 
information, consult your System 
Administrator or System Manager.
 This feature is only available with 
Panasonic KX-T series PBXs using 
APT or DPT Integration. For more 
information, consult your System 
Administrator or System Manager.
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5.11 Personal Caller Name 
Announcement
By storing caller telephone numbers and 
recording caller names, you can have the 
VPS announce the caller name to you 
when:
a)You play back a message from one of 
the assigned callers.
b)The VPS transfers a call to you from 
one of the assigned callers.
c)The VPS pages you to inform you that 
you have a call from one of the 
assigned callers.
This feature utilizes Caller ID; telephone 
numbers assigned for this feature are 
referred to as Caller ID numbers. This 
feature is not available with certain PBXs 
and may be disabled by the System 
Administrator or System Manager for 
your mailbox.
Assigning Caller ID Numbers and 
Recording Names
1.Log in to your mailbox.
 See 2.1 Logging in to Your 
Mailbox if necessary.
2.  
3.Enter the Caller ID number (callers 
telephone number, 20 digits max.) 
then .
4. to accept.
5.State the callers name after the 
tone.
6. to end recording.
7. to accept.
8. to add more Caller ID 
numbers, then continue from step 
4.
 to end.
9.Go on-hook.
Changing Caller ID Numbers and 
Recorded Names
1.Log in to your mailbox.
 See 2.1 Logging in to Your 
Mailbox if necessary.
2.  
3. to change the Caller ID 
number, then continue from step 4, 
Assigning Caller ID Numbers and 
Recording Names.
 to change the callers name, 
then continue from step 6, 
Assigning Caller ID Numbers and 
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Recording Names.
 to accept the current item as 
is and skip to the next item, then 
repeat this step.
4.Go on-hook when finished.
Deleting Caller ID Numbers and 
Recorded Names
1.Log in to your mailbox.
 See 2.1 Logging in to Your 
Mailbox if necessary.
2.  
3. to delete all numbers, then go 
on-hook to finish.
 to delete one number.
4. to delete the announced 
number.
 to keep the number and 
announce the next number, then 
repeat this step.
5.Go on-hook when finished.
Note
 The number of callers you can assign 
for this feature is controlled by the 
System Administrator or System 
Manager.
 In order for this feature to function 
properly, your PBX must be able to 
receive Caller ID information. For more 
information, consult your System 
Administrator or System Manager.
 This feature is only available with 
Panasonic KX-T series PBXs using 
APT or DPT Integration. For more 
information, consult your System 
Administrator or System Manager.
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5.12 Live Call Screening 
(LCS)
If you have a Panasonic telephone that is 
compatible with this feature, you can 
screen your calls. When you receive a 
call, you can listen to the caller as he or 
she leaves a message in your mailbox, 
then answer the call if you choose.
This feature is not available with certain 
PBXs and may be disabled by the System 
Administrator for your mailbox.
There are 2 modes for LCS:
Hands-free Mode: When a caller is 
leaving you a message, you will hear the 
callers voice through your telephones 
speaker. You can speak to the caller by 
going off-hook.
Private Mode: When a caller is leaving 
you a message, you will hear a 
notification tone. You can hear the callers 
voice by lifting your telephones handset. 
You can speak to the caller by pressing a 
customized button on your telephone.
Note
 This feature is only available with 
Panasonic KX-T series PBXs using 
APT or DPT Integration. For more 
information, consult your System 
Administrator or System Manager.
 This feature is only available with 
Panasonic proprietary telephones and 
portable stations. To use Hands-free 
Mode, your telephone must have a 
speaker.
 For more information about this 
feature, refer to the User Manual of 
your PBX. 
						

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5.13 Recording Your 
Conversations
If you have a Panasonic telephone that is 
compatible with these features, you can 
record your telephone conversations.
This feature is not available with certain 
PBXs.
There are 3 features that allow you to 
record your conversations:
Two-way Record (TWR): By pressing 
the button on your telephone that is 
assigned as the TWR button, you can 
record the current conversation into your 
own mailbox.
Two-way Transfer (TWT): By pressing 
the button on your telephone that is 
assigned as the TWT button and then 
entering a subscribers extension 
number, you can record the current 
conversation into that subscribers 
mailbox.
One-touch Two-way Transfer (One-
touch TWT): By pressing a button on 
your telephone previously assigned as a 
One-touch TWT button, you can record 
the current conversation into a specific 
subscribers mailbox. Because you 
assign the extension number when you 
create the button on your telephone, you 
do not need to enter the extension 
number when using this feature.
Note
 Many states have imposed regulations 
on the manner in which two-way 
telephone conversations may be 
recorded, so you should inform the 
other party that the conversation is 
being recorded. Consult your local 
telephone company for further 
information.
 Recording time when using these 
features may be limited. For more information, consult your System 
Administrator.
 Two-way Record (TWR) and Two-way 
Transfer (TWT) are only available with 
Panasonic KX-T series PBXs using 
APT or DPT Integration. One-touch 
Two-way Transfer (One-touch TWT) is 
only available with Panasonic KX-
TDA/KX-TAW series PBXs using DPT 
Integration. For more information, 
consult your System Administrator or 
System Manager.
 These features is only available with 
Panasonic proprietary telephones and 
portable stations.
 For more information about these 
features, refer to the User Manual of 
your PBX.
 If all VPS ports are busy when you try 
to use one of these features, you will 
hear a warning tone, dial tone, or busy 
tone, depending on the feature you are 
trying to use. 
						

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5.14 Remote Call 
Forwarding
You can program the VPS to forward your 
calls to another extension or to an outside 
telephone (if authorized). You can do this 
even when you are away from the office.
This feature is not available with certain 
PBXs and may be disabled by the System 
Administrator or System Manager for 
your mailbox.
When activating Remote Call Forwarding, 
you can select one of the following 
options:
Forward All Calls: All your calls will be 
forwarded to a specified extension.
Forward Busy Calls: Your calls are 
forwarded to a specified extension if you 
are already on another call.
Forward No Answer Calls: Your calls 
are forwarded to a specified extension if 
you do not answer your telephone.
Forward Busy and No Answer Calls: 
Your calls are forwarded to a specified 
extension if you are busy or do not answer 
your telephone.
Forward to an Outside Line: All your 
calls are forwarded to the specified 
outside telephone number if you are 
authorized to use this feature.
Assigning Outside Telephone 
Numbers for Remote Call 
Forwarding
Before you can forward your calls to an 
outside telephone, you should first store 
the telephone numbers you plan on using 
with this feature. You can store 2 
telephone numbers for use with Remote 
Call Forwarding.
1.Log in to your mailbox.
 See 2.1 Logging in to Your 
Mailbox or 3.4 Remote Access, 
if necessary.
2. 
3. to change telephone number 
1.
 to change telephone number 
2.
 If you have already set a 
telephone number and wish to 
change it, press [1] after 
selecting telephone number 1 
or 2.
4.Enter the outside line access 
number needed for making outside 
calls.
5.Enter the outside partys telephone 
number (including area code if 
needed, 24 digits max.).
6. to accept.
7.Go on-hook.
Note
 If you change one of the outside 
telephone numbers for Remote Call 
Forwarding, you will need to set 
Remote Call Forwarding to Forward 
to an outside line once again before 
the new outside telephone number will 
be used as the forward destination. If 
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you do not do this, the old telephone 
number will continue to be used.
 The number of digits that can be 
stored for outside telephone numbers 
depends on the PBX being used. For 
more information, consult your System 
Administrator or System Manager.
Setting and Canceling Remote Call 
Forwarding
You can set and cancel Remote Call 
Forwarding even when you are away from 
the office (see 3.4 Remote Access).
1.Log in to your mailbox.
 See 2.1 Logging in to Your 
Mailbox or 3.4 Remote Access, 
if necessary.
2. 
3. to forward all calls.
 to forward busy calls only.
 to forward no answer calls 
only.
 to forward busy and no 
answer calls only.
 to forward all to an outside 
line, then continue from step 5.
 This option is announced only if 
you are authorized to use it. For 
more information, consult your 
System Administrator or 
System Manager.
 to cancel call forwarding, 
then continue from step 8.
4.Enter the extension number of the 
transfer destination, then continue 
from step 8.
5. to set telephone number 1, 
then continue from step 8. to set telephone number 2, 
then continue from step 8.
 to set another telephone 
number
6.Enter the outside line access 
number needed for making outside 
calls.
7.Enter the outside partys telephone 
number (including area code if 
needed, 24 digits max.).
8. to accept.
9.Go on-hook.
Note
 This feature is only available with 
Panasonic KX-T series PBXs using 
DPT Integration. For more information, 
consult your System Administrator or 
System Manager.
 The number of digits that can be 
stored for outside telephone numbers 
depends on the PBX being used. For 
more information, consult your System 
Administrator or System Manager.
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5.15 Assigning and 
Canceling Telephone 
Numbers for Call 
Transfer to Outside 
Line
When you assign a telephone number for 
Call Transfer to Outside Line, your calls 
will be transferred to the assigned 
telephone number when:
a)You have set Call Screening (see 5.1 
Call Transfer).
b)You have set Disable Call Transfer 
(see 5.1 Call Transfer).
Assigning Telephone Numbers for 
Call Transfer to Outside Line
1.Log in to your mailbox.
 See 2.1 Logging in to Your 
Mailbox if necessary.
2. 
 If you have already stored a 
telephone number and wish to 
change it, press [1] before 
continuing.
3.Enter the outside line access 
number needed for making outside 
calls.
4.Enter the outside partys telephone 
number (32 digits max.) including 
area code if needed.
5. to accept.
6.Go on-hook.
Canceling Telephone Numbers for 
Call Transfer to Outside Line
1.Log in to your mailbox.
 See 2.1 Logging in to Your 
Mailbox if necessary.
2.  
3.Go on-hook.
Note
 This feature must be enabled for your 
mailbox by the System Administrator 
or System Manager.
 If your PBX uses PRI lines, you may 
need to enter [#] at the end of outside 
telephone numbers. Consult your 
System Administrator for more 
information.
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5.16 Assigning Your 
Telephone Numbers 
for Remote Automatic 
Log-in and Toll Saver
When logging in to your mailbox remotely 
(i.e., from an outside telephone) to listen 
to your messages, the Remote Automatic 
Log-in (see 3.4 Remote Access) and Toll 
Saver (see Glossary) features identify 
you by recognizing your telephone 
number. In order to use these features, 
you must first store the telephone 
numbers that you will use to access your 
mailbox remotely.
Automatic Log-in and Toll Saver are not 
available with certain PBXs and may be 
disabled by the System Administrator or 
System Manager for your mailbox.
1.Log in to your mailbox.
 See 2.1 Logging in to Your 
Mailbox if necessary.
2. 
3. to change telephone number 
1.
 to change telephone number 
2.
 If you have already set a 
telephone number and wish to 
change it, press [1] after 
selecting telephone number 1 
or 2.
4.Enter your outside telephone 
number (20 digits max.) including 
area code if needed.
5. to accept.
6.Go on-hook.
Note
 In order for Remote Automatic Log-in 
and Toll Saver to function properly, 
your PBX must be able to receive 
Caller ID information. For more 
information, consult your System 
Administrator or System Manager.
 Remote Automatic Log-in and Toll 
Saver are only available with 
Panasonic KX-T series PBXs using 
APT or DPT Integration. For more 
information, consult your System 
Administrator or System Manager.
 The System Administrator or the 
System Manager must enable 
Automatic Log-in and Toll Saver for 
your mailbox before it can be used.
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