Panasonic Voice Processing System Kx Tva50 Subscribers Manual
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Subscriber’s Manual 141 5.Select the desired Key Type. When 2WAY-REC, 2WAY-TRN, or VTR is selected, enter the extension number in DN. 6.Click OK. Flexible CO Key screen (for all CO Keys) displays again. 7.Click OK. 4-2 Extension Line screen displays again. 8.Click OK or Apply. 9.Repeat these steps for each extension. KX-TA824 1.Go to 2.Extension - 4.Flexible Buttons. 2.Select the desired CO button. a)Select Live Call Screening (LCS) from the menu.
Subscriber’s Manual 142 b)Click OK to save the button. 3.Select the desired CO button. a)Select LCS Cancel from the menu. b)Click OK to save the button. 4.Select the desired CO button. a)Select 2-way Record from the menu. b)Enter the extension number of the VPS. c)Click OK to save the button. 5.Select the desired CO button. a)Select 2-way Transfer from the menu. b)Enter the extension number of the VPS. c)Click OK to save the button. 6.Select the desired CO button. a)Select Voice Mail Transfer from the menu. b)Enter the extension number of the VPS. c)Click OK to save the button.
Subscriber’s Manual 143 A3.13 Live Call Screening Activation To activate the Live Call Screening status, follow the steps below. PC programming is also available for KX-TD500 users (see A3.6 Live Call Screening Assignment via PC Programming). 1.Press the assigned LCS Button. 2.Press the assigned LCS Password. 3.Confirm that the assigned LCS Button is red-on. 4.Repeat these steps for each telephone. Conditions: To activate the Live Call Screening features, it is necessary to light the LCS button after assigning the LCS password and LCS button.
Subscriber’s Manual 144 A3.14 Live Call Screening Password Control This feature allows operators and the Manager of the PBX to cancel the password for LCS at any extension. If a user forgets the preprogrammed password, Operator(s) and the Manager of the PBX can cancel the LCS password. 1.Enter PITS Programming: a. While on-hook, press the PROGRAM button or set the MEMORY switch to PROGRAM. b. Enter [99]. (This step is not needed for KX-TA624 and KX-TA824.) The display changes to PT-PGM Mode. 2.Enter the programming number. KX-TD: [03] KX-TA1232: [03] KX-TA: [#2] Screen output: Ext NO? 3.Dial the desired Extension Number, or press [ ] to remove all passwords (available for KX-TD and KX-TA1232 only). 4.Press the STORE button. 5.To exit the Personal Programming mode, press the PROGRAM button or set the MEMORY switch to SET. 6.Repeat these steps for each telephone.
Subscriber’s Manual 145 A3.15 Two-way Recording into Mailbox This feature allows extension users to record conversations into their mailboxes by pressing the Two-way Recording (TWR) button.
Subscriber’s Manual 146 A3.16 Two-way Transfer into Mailbox This feature allows an extension user to record a conversation into another persons mailbox by pressing the Two-way Transfer (TWT) button and dialing the extension number. This is commonly used by a person who is taking a detailed message for someone else and wants the message recorded in the mailbox at the same time.
Subscriber’s Manual 147 A3.17 A Restriction on TWR/TWT Activation (KX-TD500 Only) The KX-TD500 supports a maximum of 8 simultaneous Two-way Recording or Two- way Transfer operations. If the KX-TD50104 TSW-CONF (TSW Conference Expansion) Card is installed, the KX-TD500 supports a maximum of 64 Two-way Recording or Two-way Transfer operations.
Subscriber’s Manual 148 A4 Training the Subscriber The System Administrator should explain the basic functions of the VPS to all subscribers. The System Administrator should explain which service (Voice Mail Service, Automated Attendant Service, Interview Service, or a Custom Service) will play during the day, and what services will play during night, lunch, and breaks. The System Administrator should explain that outside callers are called non-subscribers because they do not have mailboxes. VPS guidance prompts will assist non- subscribers in reaching the extension or mailbox they wish to reach. The System Administrator should explain the responsibilities of the System Administrator, the Message Manager, and the System Manager—and how each can be contacted (telephone number and/or mailbox number). The System Administrator should also explain the special privileges of VPS subscribers. Subscribers can call from any touchtone telephone in the world and get their messages. To check messages (or change mailbox parameters) from an outside telephone, do the following: As soon as the VPS plays a guidance message, press code [# 6 ] and then the mailbox number. For example, a subscriber who has extension 1015 and mailbox 1015 would press code [# 6 1015]. If the subscriber has a password enabled, the password must be entered. With Toll Saver enabled, the subscriber can call the VPS from anywhere in the world and find out if there are any new messages in his or her mailbox without incurring telephone charges. (Note however that Toll Saver features are available only with certain integration types. For more information, refer to 4.1.3 APT/DPT Integration Features.) If the subscriber forgets his or her password, the System Administrator or the System Manager can clear the password so that the subscriber can establish a new password. Explain the purpose of the General Delivery Mailbox. The Message Manager will periodically check it, and forward the contents to the appropriate subscriber. Explain the purpose of Mailbox Groups. They can be created by the System Administrator to facilitate the distribution of messages to several subscribers. In particular, senior staff members ought to know how to take advantage of Mailbox Groups. 20 lists can be created, with up to 62 mailboxes (KX-TVA50) or up to 100 mailboxes (KX-TVA200) in each list. Finally, if Custom Service menus are used, subscribers should be encouraged to listen to these menus often and make suggestions for improvement. Custom Service is a very powerful feature of the Panasonic VPS. Make the most out of this feature.
Subscriber’s Manual 149 A5 Using VM Menu LCD (Liquid Crystal Display):Displays menus or options. Soft Buttons (S1 through S4):Used to select the item displayed on the bottom line on the display. Navigator Key: –Right or left key Used to skip between messages. –Up or down key* Used to scroll up or down to view additional menus when available. * When the Navigator Key is not used to select options, it can be used to adjust volume. Soft Buttons (S1 through S4) ENTER Navigator Key LCD (Liquid Crystal Display)
Subscriber’s Manual 150 VM Menu Examples Main Menu Receive Msg. Deliver Msg. Mbx. Management A.A. Status EXIT ENTER Receive Msg. New Message Old Message Deleted Message EXIT ENTER 3 messagesROBINE S AUG24 03:47PM! MBX 203 AUG24 11:04AM! 3275307 AUG24 09:23AM! EXIT ALL ENTER ROBIN SCHNEIDER MBX 120 AUG24 03:47PM NEW 00:03:12 **-------- SHIFT EXIT CLBK ERASE Follow the audible prompts to log in to your mailbox. ROBIN SCHNEIDER MBX 120 AUG24 03:47PM NEW 00:03:12 **-------- SHIFT RPEAT TRNSF PAUSEROBIN SCHNEIDER MBX 120 AUG24 03:47PM NEW 00:03:12 **-------- SHIFT RBOOK SNEW RPLY Select Receive Msg., then press ENTER using the soft button. To play new massages, select New Message, then press ENTER to accept. Select the desired message to play, then press ENTER to accept. Press EXIT to go back to the previous menu or ALL to play all messages. The message will start playing. Press EXIT to go back to the previous menu, CLBK to call the message sender, or ERASE to erase the message. Press SHIFT to toggle the three menus. The items displayed on the bottom line will change.