Panasonic Voice Processing System Kx Tva50 Subscribers Manual

							Subscriber’s Manual
21
KeyFeatureMessage Type
NewOldDeleted
Repeat the message
 Replay the previous message
 Play the next message
Pause/restart message playback 
(during playback only)
 Play the message envelope
 Set Bookmark (during playback only)—
 Start playback at the Bookmark—
 Save this message as new——
 (+  )Delete this message—
Recover this message——
Reply to this message—
*Rewind (during playback only)
*Fast-forward, skip envelope 
(during playback only)
Transfer this message—
Adjust playback volume 
(during playback only)
*Adjust playback speed 
(during playback only)
 *Play back at normal speed 
(during playback only)
1
11
12
2
23
24
25
26
31
3
4
5
6
7
8
9
90
* These keys also function when using VM Menu. 
						

							Subscriber’s Manual
22
Note
 VPS programming determines if the 
message envelope is played before 
each message, after each message, 
or only when you press [2] [3]. For 
more information, consult your System 
Administrator or System Manager.
 The VPS will automatically delete both 
new and old messages after a 
specified number of days have 
passed. Your System Administrator or 
System Manager controls how many 
days messages are retained for. Each 
time you play a new or old message, 
the message retention counter resets.
 When messages are deleted, they will 
be retained until the end of the next 
day. For example, if you delete a 
message Monday morning, it will be 
permanently deleted at the end of the 
day on Tuesday. Deleted messages 
can be recovered before then by 
pressing [3] during or after playback.
 A Bookmark allows you to set a point 
in a message that you can jump to 
quickly during playback (see 5.19 
Bookmark). You can set one 
Bookmark for each message in your 
mailbox. If you set a second Bookmark 
in the same message, the previous 
one is deleted.
 During playback, you can adjust 
playback volume and speed by 
pressing [8] and [9] respectively. Press 
the desired key repeatedly to adjust 
the volume and speed as necessary. If 
volume or speed are at the highest 
setting, pressing the dialing key will 
select the lowest setting, as shown 
below.Level 1
Level 2
Level 3 (default)
Level 4
Level 5 
						

							Subscriber’s Manual
23
3.2 Replying to Messages
You can reply to messages left in your 
mailbox by either calling back the caller or 
by leaving a message in the callers 
mailbox.
Calling back is possible when the person 
who left you the message is another 
subscriber. Calling back outside callers is 
possible if their Caller ID information is 
received by the PBX and VPS, however, 
this feature is not available with certain 
PBXs and may be disabled by the System 
Administrator or System Manager for 
your mailbox.
Replying by leaving a message in the 
callers mailbox is possible only if the 
caller is another subscriber (i.e., the 
person must have his or her own 
mailbox). When replying by leaving a 
message in the callers mailbox, you can 
set any of the following:
a)Urgent Status:
The message will be heard before 
other messages by the recipient.
b)Private Status:
The recipient will not be able to 
forward the message, ensuring 
privacy.
c)Auto Receipt:
You will receive notification (receipt 
message) once the recipient has 
played back the message.
Finally, you can send your reply 
immediately or set a message delivery 
time. However, please note that you 
cannot reply to receipt messages.
Calling Back the Message Sender
1.Play back the desired message.
 See 3.1 Playing Messages if 
necessary.
 Only new and old messages 
can be replied to. To reply to a 
deleted message, recover the 
message first (see 5.20 
Recovering Deleted 
Messages).
2. during or after message 
playback.
3. to call the sender.
Note
 Calling back outside callers (Caller ID 
Callback) is only available with 
Panasonic KX-T series PBXs using 
APT or DPT Integration. For more 
information, consult your System 
Administrator or System Manager.
Leaving a Message for the Sender
1.Play back the desired message.
 See 3.1 Playing Messages if 
necessary.
 Only new and old messages 
can be replied to. To reply to a 
deleted message, recover the 
message first (see 5.20 
Recovering Deleted 
Messages).
2. during or after message 
playback.
3. to begin recording.
4.Speak after the tone.
 You can pause and resume 
recording by pressing [2]. If you 
4
1
4
2 
						

							Subscriber’s Manual
24
pause for more than 20 
seconds, recording will stop 
automatically.
5. to end recording.
6. to accept.
7.   to set the delivery time 
of the message.
   to send the message 
immediately (continue from step 
12).
8.Enter the desired delivery time, 
then .
For example:
 To enter 5:00, press [5] [#].
 To enter 5:15, press [5] [1] [5] 
[#].
9. for AM.
 for PM.
 This option may not be 
available if the VPS is 
programmed to use 24-hour 
time. 
10.Enter the day of the month for 
deliver y, then  .
For example:
 If today is February 16 and you 
enter [1] [7] [#], the message 
will be delivered tomorrow.
 If today is February 16 and you 
enter [5] [#], the message will 
be delivered on March 5.
11. to accept.
12. to make the message urgent.
 to continue.
13. to make the message private.
 to continue.
14. to request a receipt.
 to continue.
15.Go on-hook.
Note
 Auto Receipt is not enabled by default. 
For more information, consult your 
System Administrator or System 
Manager.
 New urgent messages are played 
before any other messages. However, 
old urgent messages are played with 
other messages, in the original order.
1
2
11
12
#
1
2
#
2
1
2
1
2
1
2 
						

							Subscriber’s Manual
25
3.3 Transferring 
Messages
You can transfer (forward) messages in 
your mailbox to other subscribers. 
However, please note that you cannot 
transfer receipt messages, or messages 
that were specified by the sender as 
private.
When transferring a message, you can:
a)Specify the recipient by entering 
another subscribers mailbox number.
b)Specify several recipients by entering 
a Personal Group Distribution List 
number (see 5.6 Personal Group 
Distribution Lists) or a Mailbox Group 
number.
c)Record your own comments and send 
them along with the transferred 
message.
Specifying the Recipients by 
Number
1.Play back the desired message.
 See 3.1 Playing Messages if 
necessary.
 Only new and old messages 
can be transferred. To transfer 
a deleted message, recover the 
message first (see 5.20 
Recovering Deleted 
Messages).
2. during or after message 
playback.
3.Enter one of the following:
A mailbox number.
A Personal Group Distribution List 
number, then  .
A Mailbox Group number.
4. to accept.
5. to transfer the message 
without recording your comments 
(continue from step 8).
 to record your comments.
6.Record your comments after the 
tone.
7. to end recording.
8. to accept.
9.Go on-hook.
Specifying the Recipients by 
Name (Dialing by Name)
1.Play back the desired message.
 See 3.1 Playing Messages if 
necessary.
7
#
2
1
2
1
2 
						

							Subscriber’s Manual
26
 Only new and old messages 
can be transferred. To transfer 
a deleted message, recover the 
message first (see 5.20 
Recovering Deleted 
Messages).
2. during or after message 
playback.
3. 
4.Using the dialing keys, enter the 
first 3 or 4 letters of the desired 
recipients name.
5. to select the announced 
name.
 to hear the next name.
 to repeat the current name.
6.Enter one of the following:
 to transfer the message 
without recording your comments 
(continue from step 10).
 to record your comments.
7.Record your comments after the 
tone.
8. to end recording.
9. to accept.
10.Go on-hook.
Note
 No acknowledgement will be given to 
indicate the message has been 
transferred.
7
#1
1
2
3
1
2
1
2 
						

							Subscriber’s Manual
27
3.4 Remote Access
You can call the VPS while outside and 
log in to your mailbox in order to listen to 
your messages. There are 2 ways to log 
in to your mailbox remotely:
a) Automatic Log-in:
When logging in to your mailbox 
remotely from a preprogrammed 
outside telephone, you do not need to 
enter any special commands or your 
mailbox number. The VPS can 
recognize the telephone number you 
are calling from and therefore 
determine you are the caller (see 5.16 
Assigning Your Telephone Numbers 
for Remote Automatic Log-in and Toll 
Saver). This feature is not available 
with certain PBXs and may be 
disabled by the System Administrator 
or System Manager for your mailbox.
b) Manual Log-in:
You need to enter the Voice Mail 
Service Command [#6] followed by 
[ ] and your mailbox number. Manual 
Log-in is necessary when logging in 
to your mailbox when Automatic Log-
in is not available with your PBX, 
when your mailbox is not programmed 
for Automatic Log-in, or when you are 
calling from a telephone number not 
programmed for Automatic Log-in.
Remote Automatic Log-in
1.Call the VPS from the 
preprogrammed outside telephone 
number.
 Ask your System Administrator 
or System Manager what 
telephone number you should 
dial in order to access the VPS 
remotely.
2. 
 You can skip this step if your 
mailbox has no password.
3. to play back messages.
4.Follow the prompts or select one of 
the following as necessary.
   to call an extension.
   to call the 
operator.
5.   when finished.
6.Go on-hook.
Note
 This feature is only available with 
Panasonic KX-T series PBXs using 
APT or DPT Integration. For more 
information, consult your System 
Administrator or System Manager.
Remote Manual Log-in
1.Call the VPS from an outside 
telephone.
 Ask your System Administrator 
or System Manager what 
telephone number you should 
dial in order to access the VPS 
remotely.
2. 
Password#
1
#8
#80
#9
#6 
						

							Subscriber’s Manual
28
3. and your mailbox number.
4. 
 You can skip this step if your 
mailbox has no password.
5. to play back new messages.
6.Follow the prompts or select one of 
the following as necessary.
   to call an extension.
     to call the 
operator.
7.   when finished.
8.Go on-hook.
Password#
1
#8
#80
#9 
						

							Subscriber’s Manual
29
Section 4
Sending Messages
4.1 Sending Messages—
Overview
You can record messages and send them 
to other subscribers, to PBX extension 
users who do not have VPS mailboxes, 
and even to outside parties. Messages 
can be sent using one of the following 
features:
a)Message Delivery:
Sending a message to other 
subscribers (see 4.2 Message 
Delivery).
b)External Message Delivery:
Sending a message to parties that do 
not have VPS mailboxes, i.e., PBX 
extension users and outside parties 
(see 4.3 External Message Delivery).
There are several ways to determine the 
recipients of your messages. You can 
specify recipients by:
a)Mailbox number or subscriber name 
(specifies an individual recipient for 
Message Delivery).
b)Personal Group Distribution List 
number or Mailbox Group number 
(specifies a group of recipients for 
Message Delivery).
c)Extension number or telephone 
number (specifies an individual 
recipient for External Message 
Delivery).
d)External Message Delivery List 
number (specifies a group of 
recipients for External Message 
Delivery). 
						

							Subscriber’s Manual
30
4.2 Message Delivery
You can send messages to other 
subscribers. You can specify message 
recipients either by number or by 
subscriber name.
To specify the recipients by number:
a)Enter the subscribers mailbox 
number.
b)Enter a Personal Group Distribution 
List number (see 5.6 Personal Group 
Distribution Lists for creating your own 
Personal Group Distribution Lists).
c)Enter a Mailbox Group number (these 
must be created by the System 
Administrator or System Manager; 
For more information, consult your 
System Administrator or System 
Manager).
To specify the recipients by name:
a)Enter the first few letters of the 
subscribers name (Dialing by Name 
feature).
Once you have specified the recipients, 
you can record a message. Before 
sending your message, you can set any 
of the following:
a)Urgent Status:
The message will be heard before 
other messages by the recipient.
b)Private Status:
The recipient will not be able to 
forward the message, ensuring 
privacy.
c)Auto Receipt:
You will receive notification once the 
recipient has played back the 
message.
Finally, you can send your message 
immediately or set a message delivery 
time.
Sending a Message
1.Log in to your mailbox.
 See 2.1 Logging in to Your 
Mailbox if necessary.
2.
3.
Continue from Specifying the 
Recipients by Number or 
Specifying the Recipients by 
Name (Dialing by Name).
Specifying the Recipients by 
Number
1.Enter one of the following:
A mailbox number.
A Personal Group Distribution List 
number, then  .
A Mailbox Group number.
2. to accept.
3.Continue from Recording Your 
Message.
Specifying the Recipients by 
Name (Dialing by Name)
1. 
2.Using the dialing keys, enter the 
first 3 or 4 letters of the desired 
recipients name.
3. to select the announced 
name.
 to hear the next name.
 to repeat the current name.
4.Continue from Recording Your 
Message.
2
#
2
#1
1
2
3