Panasonic Voice Processing System Kx Tva50 Subscribers Manual

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messages, press the appropriate 
button.
 If the Subscriber Tutorial is enabled for 
your mailbox, VPS prompts will guide 
you through the mailbox configuration 
process the first time you log in to your 
mailbox (see 2.2 Subscriber Tutorial 
(Easy Mailbox Configuration)). 
						

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2.2 Subscriber Tutorial 
(Easy Mailbox 
Configuration)
Your VPS may be programmed to present 
a Subscriber Tutorial to you the first time 
you log in to your mailbox. If the 
Subscriber Tutorial is enabled, VPS 
prompts will guide you through the 
mailbox configuration process. Simply by 
following the prompts, you can configure 
the following items. You can configure 
these items later manually if necessary, 
as explained later in this section. 
This feature may be disabled by the 
System Administrator or System 
Manager for your mailbox.
Password: If your mailbox has a 
password, you must enter it using the dial 
keys (0–9) whenever you log in to your 
mailbox. Your password can contain up to 
16 digits.
Subscribers Name: This is a recording 
of your name. Other subscribers will hear 
your name when they listen to messages 
you left for them. It may also be heard by 
callers when they use the Dialing by 
Name feature.
No Answer Greeting: Callers are 
directed to your mailbox when you do not 
answer their call will hear your No Answer 
greeting message. A common example 
might be, This is (name). I cant take your 
call right now…. After the greeting is 
played, a tone will sound, and the caller 
can leave a message.
Other greeting messages can be 
recorded manually later. For details, see 
2.3 Changing or Deleting Your Personal 
Greeting Messages.
Note
 You may be asked to enter your 
password after logging in to your 
mailbox. If you do not know this password, ask your System 
Administrator. 
						

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Starting the Subscriber Tutorial
1.Log in to your mailbox.
 See 2.1 Logging in to Your 
Mailbox if necessary.
2.Confirm that the Subscriber 
Tutorial has begun.
 The VPS will announce, 
Welcome to the Panasonic 
Voice Mail System. This is the 
Subscriber Tutorial service..
 If the tutorial does not begin, it 
may be disabled for your 
mailbox. For more information, 
consult your System 
Administrator or System 
Manager.
3.Continue from Setting Your 
Password for the First Time or 
Changing or Deleting Your 
Password as necessary.
Setting Your Password for the First 
Time
1.Set your password when prompted 
by entering the desired password 
then pressing  .
 Press only [#] if you do not want 
to set a password.
 To prevent unauthorized 
access, we strongly 
recommend selecting a long 
and random password. Please 
avoid using obvious number 
combinations for the password.
 It is necessary to set a 
password equal to or longer 
than the specified number of 
digits by default. For more 
information, consult your System Administrator or 
System Manager.
2. to accept.
3.Continue from Recording the 
Owners Name (Your Subscriber 
Name).
Changing or Deleting Your 
Password
1. to change your password.
2.Set your new password by entering 
the desired password then 
pressing .
 Press only [#] if you want to 
delete your password.
 To prevent unauthorized 
access, we strongly 
recommend selecting a long 
and random password. Please 
avoid using obvious number 
combinations for the password.
3. to accept.
4.Continue from Recording the 
Owners Name (Your Subscriber 
Name).
Recording the Owners Name 
(Your Subscriber Name)
1.State your name after the tone.
2. to end recording.
3. to accept.
4.Continue from Recording Your 
Greeting Messages.
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Recording Your Greeting 
Messages
The VPS will prompt you to record your 
No Answer greeting message. If you do 
not record a greeting message, a 
prerecorded greeting message will be 
used.
Other greeting messages can be 
recorded manually later. For details, see 
2.3 Changing or Deleting Your Personal 
Greeting Messages.
1.Record your greeting message, 
after the tone.
2. to end recording.
3.Follow the prompts as necessary.
  to review.
  to accept.
  to record the message 
again.
  to add.
  to delete and exit.
Confirming Your Settings
1. to confirm your settings.
2.Go on-hook.
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2.3 Changing or Deleting 
Your Personal 
Greeting Messages
After callers reach your mailbox, they will 
hear your personal greeting message. 
You can record 4 kinds of Personal 
Greetings; the appropriate greeting will 
be played for callers. If you delete or do 
not record a greeting message, a 
prerecorded greeting message will be 
used.
a) No Answer Greeting:
Heard by callers when you do not 
answer their calls. A common 
example might be, This is (name). I 
cant take your call right now….
b) Busy Signal Greeting:
Heard by callers when you are on 
another call. A common example 
might be, This is (name). Im on 
another call right now….
c) After Hours Greeting:
Heard by callers when the VPS is in 
night mode. A common example 
might be, This is (name). Ive gone 
home for the day….
d) Temporary Greeting:
A special greeting that, if recorded, is 
heard by callers instead of the other 
greetings. A common example might 
be,  This is (name). Im out of the 
office this week….
Follow the steps below to record or delete 
your Personal Greeting Messages.
1.Log in to your mailbox.
 See 2.1 Logging in to Your 
Mailbox if necessary.
2. 
3.Select the desired greeting.
 No Answer Greeting.
 Busy Signal Greeting.
 After Hours Greeting.
 Caller ID Greeting (may not 
be available; see 5.10 Personal 
Greeting for Caller ID).
 Temporary Greeting.
4.Follow the prompts as necessary.
 to change the greeting.
 to delete the selected 
greeting.
 The greeting will be deleted; go 
on-hook to finish.
5.Record your greeting message, 
after the tone.
 We recommend stating your 
name in your greeting 
messages, so that callers will 
know they have reached the 
correct mailbox.
 The maximum length of each 
greeting message is 1 minute 
by default.
6. to end recording.
7.Follow the prompts as necessary, 
or continue from step 8.
  to review.
  to rerecord the greeting 
message (repeat the steps 
above as necessary).
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  to add to the greeting 
message you just recorded.
  to delete the greeting 
message and exit.
8. to accept.
9.Record or delete other greeting 
messages as necessary by 
following the prompts, or continue 
from step 10.
 No Answer Greeting.
 Busy Signal Greeting.
 After Hours Greeting.
 Caller ID Greeting (may not 
be available; see 5.10 Personal 
Greeting for Caller ID).
 Temporary Greeting.
10.Go on-hook.
Note
 A Temporary Personal Greeting is 
played instead of all your other 
greetings until it is deleted. Each time 
you log in to your mailbox, the VPS will 
ask you if you want to turn off (delete) 
your Temporary Personal Greeting.
 Make sure you go on-hook only after 
you have accepted your new greeting 
in step 8. If you go on-hook without 
accepting your new greeting, it will not 
be saved.
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2.4 Changing or Deleting 
Your Password
You can password protect your mailbox to 
prevent unauthorized access to your 
mailbox. If your mailbox has a password, 
you must enter it using the dial keys (0–9) 
whenever you log in to your mailbox. Your 
password can contain up to 16 digits.
You can change your password at any 
time. When choosing a password, avoid 
using obvious number combinations. If 
you forget your password, have your 
System Administrator or System 
Manager clear your password. You may 
then set a new one.
1.Log in to your mailbox.
 See 2.1 Logging in to Your 
Mailbox if necessary.
2.  
3.Enter the desired password, then 
press .
 Press only [#] if you want to 
delete your password.
 It is necessary to set a 
password equal to or longer 
than the specified number of 
digits by default. For more 
information, consult your 
System Administrator or 
System Manager.
4. to accept.
5.Go on-hook.
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2.5 Changing or Deleting 
Your Subscriber Name
You can record your name in the VPS. 
The VPS can then announce your name 
for callers to let them know that they have 
reached the correct mailbox. If a caller 
does not know your mailbox number, the 
caller can try to reach you by entering the 
first few letters of your first or last name 
(Dialing by Name feature). After entering 
the first few letters of your name, the VPS 
will announce the names of VPS 
subscribers whose names share those 
same letters, and the caller can select 
your name.
1.Log in to your mailbox.
 See 2.1 Logging in to Your 
Mailbox if necessary.
2.  
 Enter [3] [3] [3] to delete your 
subscriber name, then go on-
hook to finish.
3.State your name after the tone.
4. to end recording.
5. to accept.
6.Go on-hook.
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2.6 Common Service 
Commands and 
Navigation Commands
Commands for Changing the 
Current VPS Service
After going off-hook and dialing an 
extension number of the VPS, you can 
enter a service command to access 
certain VPS features quickly. While VPS 
guidance is being provided, you can also 
use service commands to, for example, 
switch to a different VPS service mode. 
Some of the more commonly used 
commands are listed below. For a 
complete list, see Appendix.
Prompts—only Commands
The following commands can be used to 
help you navigate through VPS menus.
VM Menu—only Command
 Activates Custom Service. 
You will be guided to enter 
a Custom Service number 
(1–100).
 Activates Voice Mail 
Service. You can record a 
message for another 
subscriber by entering his 
or her mailbox number 
when guided. You can also 
log in to your mailbox by 
entering this command 
followed by your mailbox 
number. 
#2
#6
 Activates Automated 
Attendant Service. You 
can call an extension by 
dialing the desired 
extension number when 
guided. If the called party 
does not answer, the VPS 
can offer you other 
options, such as leaving a 
message, calling the 
operator, etc. Note that 
these options are available 
only when calling the 
extension via Automated 
Attendant Service, i.e. 
after you have entered this 
service command.
Takes you back to the 
previous menu.
Repeats the current menu.
 Takes you back to the 
Main Menu.
 Switches you to the Main 
Menu (top menu) of the 
prompts.
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Section 3
Message Playback and 
Related Features
3.1 Playing Messages
Callers and other subscribers can leave 
messages for you, and you can play them 
back later after you have logged in to your 
mailbox.
Messages in your mailbox are divided 
into 3 types:
a) New Messages:
Messages in your mailbox which you 
have not played back yet.
b) Old Messages:
Messages in your mailbox which you 
have played back but have not yet 
deleted.
c) Deleted Messages:
Messages in your mailbox which you 
have deleted. You can recover your 
deleted messages, after which they 
will be treated as old messages (see 
5.20 Recovering Deleted Messages). 
If you do not recover deleted 
messages, they will be permanently 
deleted at the end of the next day. 
When playing back a message, the VPS 
can also announce the messages 
envelope—the date and time of the 
message, and the message senders 
information.
1.Log in to your mailbox.
 See 2.1 Logging in to Your 
Mailbox if necessary.
2.
3.
Follow the prompts as necessary.
 to play new messages.
 to play old messages.
 to play deleted messages.
4.Listen to the message.
 Pressing the [ ] during 
message playback will return 
you to the previous menu. You 
can then select another 
message type to listen to.
Note
 Additional features are available 
during and/or after message playback. 
Refer to the table below and press the 
appropriate dialing key. Note that 
certain features are not available 
depending on the message type (new, 
old, deleted).
1
1
2
3
1
Listen to Message:
1 New Message
2 Old Message
3 Deleted Message
 Receive New Message
Receive Old Message
Receive Deleted Message
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