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Panasonic Voice Processing System Kx Tva50 Subscribers Manual

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    							Subscriber’s Manual
    101
    Assigning Remote Call 
    Forwarding Set
    1.Log in to the Main Menu.
     See 7.1 Logging in to the 
    Message Managers Mailbox.
    2.
    3.
    Select the desired forwarding 
    setting.
     for FWD All.
     for FWD Busy.
     for FWD No Answer.
     for FWD Busy or No Answer.
     for FWD to Outside (continue 
    from step 6).
     for FWD Cancel (continue 
    from step 9).
    4.Enter the extension number.
    5. to accept the extension 
    number, then continue from step 
    10.
     Press [1] to change the 
    extension number, then 
    continue from step 4.
    6. for telephone number 1 
    (continue from step 8).
     for telephone number 2 
    (continue from step 8).
     for another telephone 
    number.
    7.Enter the telephone number (0-9, 
    ).
     Please make sure you begin 
    the telephone number with an 
    Outside Line Access number 
    (to seize an Outside Line). When connected to the KX-
    TD500 or the KX-TDA series, 
    the maximum number of 
    characters allowed to be 
    entered is 24; when connected 
    to any other KX-T series PBX, 
    16.
    8. to accept, then continue from 
    step 10.
     Press [1] to change the 
    telephone number, then 
    continue from step 6.
    9. to accept.
    10.The new settings are transmitted to 
    the PBX. If the forwarding setting 
    or canceling has been completed 
    properly, you will hear: Call 
    forwarding accepted or Call 
    forwarding is canceled.
    Note
     If the VPS announces, Call 
    Forwarding not accepted. Please 
    check the destination number, the 
    forwarding setting has not been 
    completed properly at the PBX, 
    possibly because a nonexistent 
    extension number has been entered 
    as the destination. It is also possible 
    that the model of the connected PBX 
    does not support the Remote Call 
    Forwarding Set feature, or its software 
    version is lower than required. For 
    more information, consult your dealer.
    6
    1
    2
    3
    4
    5
    6
    2
    1
    2
    3
    2
    2 
    						
    							Subscriber’s Manual
    102
    7.8 Setting the Timed 
    Reminder
    The Message Manager can set or cancel 
    the Timed Reminder. The telephone will 
    ring at the set time according to the set 
    mode (Once/Daily).
    Note
     This setting is only available when the 
    VPS is connected to a KX-TDA series 
    PBX (MPR Version 2.0 or higher) 
    using DPT Integration.
    1.Log in to the Main Menu.
     See 7.1 Logging in to the 
    Message Managers Mailbox.
    2.
    3.
     to change the setting.
     to accept, then go on-hook to 
    finish.
     to cancel (turn off), then go 
    on-hook to finish.
    4.Enter the desired time, then  .
    5. for AM.
     for PM.
     This option may not be 
    available if the VPS is 
    programmed to use 24-hour 
    time.
    When setting via VM Menu 
    feature: the time format (12 or 24 
    hour) is determined by the System 
    Clock.
    When setting via System 
    Guidance: the time format is 
    determined by the setting of 
    Position of AM/PM in Time 
    Stamp.
    6. to set once.
     to set daily.
    7. to accept.
    7
    1
    2
    3
    #
    1
    2
    1
    2
    2 
    						
    							Subscriber’s Manual
    103
    7.9 List of Prompts for 
    Voice Mail and AA 
    Service
    There are over 1000 system prompts in 
    the VPS. These prompts can be 
    customized by re-recording them to 
    change their content, or can be recorded 
    in various languages (KX-TVA50: 3 
    languages; KX-TVA200: 10 languages). 
    The maximum length of a prompt is fixed 
    at 6 min.
    When recording prompts in other 
    languages, most often it is not necessary 
    to record all prompts contained in the 
    VPS; recording over 1000 system 
    prompts is a big undertaking. When a 
    caller is connected to AA service or VM 
    service, most likely he or she will only 
    hear a small selection of the following 
    prompts. Therefore, it is necessary only 
    to record (or modify) the prompts that 
    callers will hear.
    Please change prompts to suit the 
    application. For example, prompt no. 
    [1068] could be re-recorded to announce, 
    Thank you for calling ABCD Travel, 
    instead of Welcome to the Voice 
    Processing System. 
    						
    							Subscriber’s Manual
    104
    Prompts Common to VM and AA Services
    Prompt No. Modifiable Prompts
    324 Good afternoon
    325 Good evening
    326 Good morning
    1068 Welcome to the Voice Processing System
    876 To enter by name, press the pound sign and 1
    196 Enter the first 3 or 4 letters of the persons last name
    272 For Q, press 7
    273 For Z, press 9
    639 Sorry, there are no more matching names
    647 Sorry, this name cannot be found
    350 Incorrect entry
    346 If you are using a rotary telephone, stay on the line
    785 To call the operator, press 0
    82 Calling the operator
    548 Please wait a moment
    1066 Welcome to the general delivery mailbox
    545 Please leave a message at the tone
    869 To end recording, hang up or press 1 for more features
    918 To pause and restart recording, press 2
    943 To review, press 1
    761 To accept, press 2
    881 To erase and try again, press 3
    772 To add, press 4
    880
    To erase and exit, press  
    						
    							Subscriber’s Manual
    105
    VM Prompts
    AA Prompts
    911 To make this message private, press 1
    508 Otherwise, press 2
    679 Thank you for calling
    Prompt No. Modifiable Prompts
    542 Please enter your partys mailbox number
    194 ____ of the persons first name
    195 ____ of the persons first or last name
    912 To make the message urgent, press 1
    Prompt No. Modifiable Prompts
    541 Please enter your partys extension
    1078 You have a call
    636 Sorry, no one is available to answer the call
    906 To leave a message, press 1
    873
    To enter another extension, press 
    644 Sorry, this line is busy
    349 If you would like to hold, press 1
    790 To cancel holding, press 2 now
    Otherwise, Ill try your party again Prompt No. Modifiable Prompts 
    						
    							Subscriber’s Manual
    106
    Appendix
    A1 Quick Reference 
    						
    							Subscriber’s Manual
    107
    To Enter a Mailbox 
    From a Remote 
    Location, Dial: 
    #6    + mailbox numberPassword #Main Menu: 
    You have          
    new messages.
    2
    1
    2
    3
    1
    See the next page
    for the options 
    from 3 to 6.
    1 Receive message.
    2 Deliver message.
    Hang up.
    Receive New Message (While listening and 
    after listened):
    1 Repeat Message
    1.1 Previous Message
    1.2 Next Message
    2 Pause/Restart (While listening only)
    2.3 Message Envelope 
    2.4 Set Bookmark (While listening only)
    2.5 Resume Bookmark
    2.6 Save This Message as New
    3 Erase Message
    4 Send Reply
    5 Rewind (While listening only)
    6 Fast Forward (While listening only)
    7 Transfer Message
    8 Volume Up (While listening only)
    9 Speed Up (While listening only)
    9.0 Default Speed (While listening only)
    0    Help
    Receive Deleted Message (While listening and after 
    listened):
    1 Repeat Message
    1.1 Previous Message
    1.2 Next Message
    2 Pause/Restart (While listening only)
    2.3 Message Envelope 
    3 Recover Message
    5 Rewind (While listening only)
    6 Fast Forward (While listening only)
    8 Volume Up (While listening only)
    9 Speed Up (While listening only)
    9.0 Default Speed (While listening only)
    0    Help
    Receive Old Message (While listening and after 
    listened):
    1 Repeat Message
    1.1 Previous Message
    1.2 Next Message
    2 Pause/Restart (While listening only)
    2.3 Message Envelope 
    2.4 Set Bookmark (While listening only)
    2.5 Resume Bookmark
    3 Erase Message
    4 Send Reply
    5 Rewind (While listening only)
    6 Fast Forward (While listening only)
    7 Transfer Message
    8 Volume Up (While listening only)
    9 Speed Up (While listening only)
    9.0 Default Speed (While listening only)
    0    Help
    Listen to Message:
    1 New Message
    2 Old Message
    3 Deleted Message
    Deliver Message:
    Enter Mailbox Number
    1 Record Message
    2 Add Another Mailbox
    3 Review Mailing List 
    						
    							Subscriber’s Manual
    108
    To Enter a Mailbox 
    From a Remote 
    Location, Dial: 
    #6    + mailbox numberPassword #
    3
    4
    6
    5
    1
    5
    1
    1
    2
    3
    4
    Main Menu: 
    You have          
    new messages.3 Set up Mailbox 
    Management.
    4 Set Automated Attendant 
    (AA) Status.
    5 Message Notification.
    6 Set Other Features.
    Hang up.
    Set Up Mailbox Management:
    1 Record Personal Greetings
    2 Set Password
    3 Enter Owners Name
    4 Set Group Distribution List
    5 Record Caller Name/Number
    6 Set Remote Call FWD to 
    Outside
    7 Set Numbers for Automatic 
    Log-in and Toll Saver
    8 Set Personal Custom ServiceRecord Personal Greeting:
    1 No Answer
    2 Busy Signal
    3 After Hours
    4 Caller ID
    5 Temporary
    Set Call Transfer Status:
    1 Call Blocking
    2 Call Screening
    3 Intercom Paging
    4 Beeper Access
    5 Transfer to Mailbox
    6 Transferring to Specified Custom Service
    7 All Disable
    Incomplete Handling Status: 
    For No Answer
    1 Leaving a Message
    2 Covering Extension
    3 Intercom Paging
    4 Beeper Access
    5 Set Transferring to Custom Service
    6 Operator
    7 Return to AA Service Top Menu
    Incomplete Handling Status: 
    For Busy
    1 Leaving a Message
    2 Covering Extension
    3 Intercom Paging
    4 Beeper Access
    5 Set Transferring to Custom Service
    6 Operator
    7 Return to AA Service Top Menu
    Interview Mailbox Management:
    1 Record Question
    2 Set Answer Length
    3 Erase Question
    External Message Delivery:
    1 Record Message
    2 Set a Mailing List
    Remote Call Forwarding Set:
    1 FWD—All Calls
    2 FWD—Busy 
    3 FWD—No Answer 
    4 FWD—Busy/No Answer 
    5 FWD to an Outside Line
    6 FWD Cancel
    Set Other Features:
    1 Set Interview Mailbox
    2 Set External Delivery Message
    3 Remote Call Forwarding Set
    4 Set Timed Reminder
    Message Notification:
    1 Message Waiting Lamp
    2 Device Status
    3 Assign Telephone Numbers
    Set AA Status:
    1 Set Call Transfer Status
    2 Set Covering Extensions
    3 Set Message Reception Mode
    4 Set Incomplete Call Handling 
    For No Answer
    5 Set Incomplete Call Handing 
    For Busy
    6 Set Telephone Number for 
    Transfer 
    						
    							Subscriber’s Manual
    109
             Service Access Commands
    Dial the following commands any time to 
    get a different mailbox, extension, or menu.
    #1
    Dialing by
    Name#2
    Custom
    Service
    #7 (#R)
    Restart
    (Main Menu)#6 (#M)
    Voice Mail #5 (#L)
    Log-in
    #9 (#X)
    Exit
    ##
    Switch to Prompts 
    (Main Menu) #8 (#T)
    Transfer to
    an Extn.
    Return to
    Previous
    Menu0
    Help
    123
    456
    789
    0#
    Note
             Commands [#5] and [#7] are available only when you 
    have accessed Subscriber Service.
    [#5]: Log-in
    If you press [#5] while in Subscriber Service, you will hear: 
    Please enter your party’s mailbox number.
    [#7]: RestartIf you press [#7] while in Subscriber Service, you will return 
    to the Main Menu (top menu) of Subscriber Service.
     * These commands are also available with VM Menu.
    ** This command is available with VM Menu only.*
    *
    *
    ** 
    						
    							Subscriber’s Manual
    110
    A2 KX-TDA and KX-TAW Series Feature 
    Programming for DPT Integration
    The following VPS features are functional on any KX-T7xxx proprietary telephone that 
    is connected to the PBX.
    Programming procedures and availability may vary by PBX model, software 
    version, etc. Refer to the documentation included with the PBX or consult your 
    dealer for more information.
    A2.1 Live Call Screening (LCS) Programming
    LCS notifies subscribers when messages are being recorded in their mailboxes. 2 
    notification methods are available: hands-free or private. Hands-free allows the user to 
    monitor the message as it is being recorded through the speakerphone and, if desired, 
    intercept the call by lifting the handset. Private mode notifies the user (by sounding a 
    tone) when a message is being recorded. By pressing the LCS button, the user can 
    monitor the message and intercept the call by going off-hook. System Programming 
    also determines whether the VPS continues to record after the user intercepts the call.
    A2.2 Live Call Screening Password Assignment
    To allow the Live Call Screening feature to work at an extension, the extension must 
    have the LCS button lit. To light this button, press the LCS button, then enter the 
    password. This password prevents others from activating the LCS feature and listening 
    to the messages as they are being left. (It is not necessary to enter Personal 
    Programming to activate this feature.) PC programming may also be used to program 
    this feature (see A2.6 Live Call Screening Assignment via PC Programming).
    Note
     For KX-TDA and KX-TAW series PBXs, the term Live Call Screening Password used in 
    this section indicates the Extension PIN (Personal Identification Number).
    1.Lift the handset or press the SP-PHONE button.
    2.Enter [ 799].
    3.Enter [1].
    Screen output: Enter PIN
    4.Enter a password (max. 10 digits), then press [#].
    Screen output: Enter PIN Again
    5.Re-enter the password, then press [#].
    You will hear a confirmation tone, then a dial tone.
    Screen output: PIN set
    6.Hang up or press the SP-PHONE button. 
    						
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