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Panasonic Kx-Ta624 Advanced Hybrid System Installation Manual
Panasonic Kx-Ta624 Advanced Hybrid System Installation Manual
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Features 3-19 3 FeaturesC Call Forwarding – Follow Me DescriptionIf a user forgets to set Call Forwarding – All Calls before they leave their desk, this allows them to set the same feature from the destination extension. Condition• Same as the conditions for Call Forwarding – All Calls. Programming Reference Station Programming RRRRRRRRRRUser Manual Flexible Button Assignment – FWD/DND Button Feature ReferenceSection 3, Features Call Forwarding – All Calls Operation ReferenceTelephone Features — User ManualCall Forwarding — Follow Me
3-20 Features C3 Features Call Forwarding – to an Outside (CO) Line DescriptionCalls directed to an extension will be sent to an external destination. The outside telephone number must be pre-programmed. Conditions• The types of calls which are forwarded by this feature are: Outside calls – DIL; DISA Intercom calls – Extension; Transfer • The forwarding extension’s Toll Restriction and Account Code Entry requirements still apply. • If the Do Not Disturb (DND) feature has already been set, setting the Call Forwarding feature will cancel DND. • System programming determines which extensions are able to perform this feature. • If a call between two outside parties is established by this feature, the duration of the call is determined by the system timer. An alarm tone is generated to both outside parties 15 seconds before the time-out. The call is disconnected at the time-out. Programming References Section 4, System Programming [205] Outside-to-Outside (CO-to-CO) Line Duration Time Limit [607] Call Forwarding to an Outside (CO) Line Station Programming RRRRRRRRRRUser Manual Flexible Button Assignment – FWD/DND Button Feature ReferenceSection 3, Features Limited Call Duration Operation ReferenceTelephone Features — User ManualCall Forwarding — to an Outside (CO) Line
Features 3-21 3 FeaturesC Call Hold – Intercom DescriptionThis is used to place an intercom call on hold. The held call can be retrieved by the user who held it or by any other extension. Conditions• Only one intercom call can be placed on hold (up to ten calls in the system – Call Park). With a proprietary telephone, outside calls and one intercom call can be placed on hold at the same time. With a single line telephone, either one outside or intercom call can be held. • If a call on hold is not retrieved within a pre-assigned period of time, Hold Alarm/Hold Recall occurs. Programming References Section 4, System Programming [104] Hold Mode Selection [200] Hold Recall Time Feature ReferencesSection 3, Features Call Park Hold Alarm/Hold Recall Operation ReferenceTelephone Features — User ManualCall Hold
3-22 Features C3 Features Call Hold – Outside (CO) Line DescriptionAllows an extension user to put an outside call on hold. The held call can be retrieved by the user who held it or by any other extension. Conditions• With a single line telephone, the user can hold only one call, either an extension or outside call. • Music is sent to the party on hold, if available (Music on Hold). • If a call on hold is not retrieved within a specific period of time, Hold Alarm/Hold Recall occurs. • If an external party is placed on hold and not retrieved within 30 minutes, it will be automatically disconnected. Programming References Section 4, System Programming [104] Hold Mode Selection [200] Hold Recall Time Feature ReferencesSection 3, Features Hold Alarm/Hold Recall Music on Hold Operation ReferenceTelephone Features — User ManualCall Hold
Features 3-23 3 FeaturesC Call Hold, Exclusive – Intercom DescriptionAllows a proprietary telephone user to prevent other extension users from retrieving a held intercom call. Only the user who held the call can retrieve it. Conditions• Only one intercom call can be placed on Call Hold or Exclusive Call Hold at a time. • If a call on hold is not retrieved within a pre-assigned period of time, Hold Alarm/Hold Recall occurs. • This feature is not available for single line telephones. Programming Reference Section 4, System Programming [200] Hold Recall Time Feature ReferenceSection 3, Features Hold Alarm/Hold Recall Operation ReferenceTelephone Features — User ManualCall Hold, Exclusive Call Hold, Exclusive – Outside (CO) Line DescriptionAllows a proprietary telephone user to prevent other extension users from retrieving a held outside call. Only the user who held the call can retrieve it. Conditions• If a call on hold is not retrieved within a pre-assigned period of time, Hold Alarm/Hold Recall occurs. • If an external party is placed on hold and not retrieved in 30 minutes, it will be automatically disconnected. • Music is sent to the party on hold, if available (Music on Hold). Programming Reference Section 4, System Programming [200] Hold Recall Time Feature ReferencesSection 3, Features Hold Alarm/Hold Recall Music on Hold Operation ReferenceTelephone Features — User ManualCall Hold, Exclusive
3-24 Features C3 Features Call Hold Retrieve – Intercom DescriptionAllows an extension user to retrieve a call that has been placed on hold by another extension. ConditionA confirmation tone is sent to the user when the hold is retrieved by entering the feature number. Programming References No programming required. Feature ReferenceSection 3, Features Call Hold – Intercom Operation ReferenceTelephone Features — User ManualCall Hold Retrieve Call Hold Retrieve – Outside (CO) Line DescriptionAllows an extension user to retrieve a specific outside call that has been placed on hold by another extension. ConditionA confirmation tone is sent to the user when the hold is retrieved by entering the feature number. Programming References No programming required. Feature ReferenceSection 3, Features Call Hold – Outside (CO) Line Operation ReferenceTelephone Features — User ManualCall Hold Retrieve
Features 3-25 3 FeaturesC Calling Party Control (CPC) Signal Detection DescriptionThe Calling Party Control (CPC) Signal is an on-hook indication (disconnect signal) sent from the outside (CO) line when the telephone is hung up at the other end. To maintain efficient utilization of outside (CO) lines, the system monitors their state and when a CPC Signal is detected from a line, the system disconnects the line and alerts the extension with a reorder tone. Conditions• CPC Signal Detection is enabled or disabled for incoming and outgoing outside calls by system programming. • Generally, CPC for Signal Detection works for incoming outside calls, and does not work for outgoing outside calls (except after they are placed on Call Hold or Exclusive Call Hold). In this case, if an extension user remains off-hook after an outgoing outside call is completed, the system will not release all the switches used to establish the connection. The connected outside (CO) line will continue to be in use. To prevent this, CPC Signal Detection can be programmed to work for outgoing outside calls. • If a CPC Signal is detected during a Conference call, the line will be disconnected and the remaining two parties can resume their call. • If a CPC Signal is detected during a call between a DISA caller and an extension or external party, the line will be disconnected. Programming References Section 4, System Programming [420] Calling Party Control (CPC) Signal [421] CPC Detection for Outgoing Calls Feature ReferencesNone Operation ReferencesNot applicable.
3-26 Features C3 Features Call Log, Incoming DescriptionIf a display proprietary telephone (KX-T7030 or KX-T7130) user cannot answer a call, the telephone will automatically record the caller’s information. Moreover, the user can call back the caller by checking the call log. This is available if a telephone receives incoming outside calls using a Caller ID service. A maximum of 20 calls per telephone can be logged. The displayed information is as follows: • The received outside (CO) line number and name • The date and time the call was received. Conditions• The user’s area code must be assigned before they use the Caller ID feature. • The call is registered when the PT finishes ringing. If a call is directed to multiple PTs, the call will be registered at the PT that is connected to the lowest jack number. • Information is also recorded even if a transferred call (unscreened) is not answered. • When the call log is full (i.e. 20 calls are stored), the user can overwrite the data, replacing the oldest call with the newest one at their extension (Call Log, Incoming). • A telephone user can lock their display so that the incoming call information is not shown on the display. The operator or manager can cancel the lock. • The system automatically modifies the incoming caller’s number, depending on programming, for local or long distance calls. The modified number will be recorded so it can be called back. Users can also modify the number manually. [901] “Caller ID Area Code Assignment” : 201 [902] “Caller ID Modification for Local Calls” : delete – 3 digits, add – blank [903] “Caller ID Modification for Long Distance Calls” : delete – 0 digit, add – 1 Caller’s number Recorded provided by CO caller’s number Local call: 2011234567 1234567 (modified by [902]) Long distance call: 7149876543 17149876543 (modified by [903]) Connection Reference Section 2, Installation 2.4.2 Caller ID and OGM/FAX Detection Card Installation
Features 3-27 3 FeaturesC Programming References Section 4, System Programming [900] Caller ID Assignment [901] Caller ID Area Code Assignment [902] Caller ID Modification for Local Calls [903] Caller ID Modification for Long Distance Calls [904] Caller ID Log Priority Selection Feature ReferenceSection 3, Features Caller ID Operation ReferencesTelephone Features — User ManualCall Log, Incoming Call Log Lock, Incoming Operator/Manager Service Features Remote Station Lock Control Call Park DescriptionAllows an extension user to place a held call into a system parking area. This releases the user from the parked call to perform other operations. The parked call can be retrieved by any extension user. Conditions• The system contains ten parking areas, each of which has its own call park number. Up to ten calls can be parked at the same time in the system. • If a parked call is not retrieved within a pre-assigned period of time, Hold Alarm/Hold Recall occurs. • If a parked call is not retrieved in 30 minutes, it will be automatically disconnected. Programming Reference Section 4, System Programming [200] Hold Recall Time Feature ReferenceSection 3, Features Hold Alarm/Hold Recall Operation ReferenceTelephone Features — User ManualCall Park
3-28 Features C3 Features Call Pickup, Directed DescriptionAllows an extension user to answer a call ringing at any other extension. Conditions• The user can pick up an incoming outside, intercom, or doorphone call. • A confirmation tone is sent to the user when the call is picked up. The tone can be disabled. • Hold recalls and camp on recalls cannot be picked up. Programming Reference Section 4, System Programming [117] Call Pickup Tone Feature ReferencesNone Operation ReferenceTelephone Features — User ManualCall Pickup, Directed Call Pickup, Group DescriptionAllows an extension user to answer a call that is ringing at another telephone, if the call is ringing within the user’s extension group. Conditions• The user can pick up an incoming outside, intercom, or doorphone call. • A confirmation tone is sent to the user when the call is picked up. The tone can be disabled. Programming References Section 4, System Programming [117] Call Pickup Tone [600] Extension Group Assignment Feature ReferencesNone Operation ReferenceTelephone Features — User ManualCall Pickup, Group