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Panasonic Kx-Ta624 Advanced Hybrid System Installation Manual
Panasonic Kx-Ta624 Advanced Hybrid System Installation Manual
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Features 3-39 3 FeaturesC Confirmation tone 4: Sent when changing a three-party call (created by Executive Busy Override or Conference) to a two-party call. This tone can be disabled by system programming. Condition• Confirmation Tones 1 and 2 are provided to reconfirm assigned features. Programming References Section 4, System Programming [105] Conference Tone [106] External Paging Access Tone [117] Call Pickup Tone Feature ReferencesNone Operation ReferencesNot applicable. 1 s
3-40 Features D3 Features Data Line Security DescriptionData Line Security is a feature that can be set at individual extensions. Once set, communication between the extension and the other party is protected from signals such as Call Waiting, Hold Alarm/Hold Recall and Executive Busy Override. Data equipment or a facsimile may be connected to an extension jack so that the user can perform data communications. During communication, Data Line Security maintains secure data transmission against tones or interruptions from other extensions. ConditionsNone Programming References No programming required. Feature ReferencesSection 3, Features Call Waiting Executive Busy Override Hold Alarm/Hold Recall Operation ReferenceTelephone Features — User ManualData Line Security
Features 3-41 3 FeaturesD ConditionsNone Programming References No programming required. Feature ReferencesNone Operation ReferencesNot applicable. Dial Tones, Distinctive DescriptionThree types of dial tone patterns are available to give information about features activated on the telephone. Dial tone 1:This is a normal dial tone. None of the features listed below are activated. Dial tone 2:Sent when any one of the features below are set. Absent Message Capability Background Music (BGM) (for proprietary telephones only) Call Forwarding Call Pickup Deny Data Line Security Do Not Disturb (DND) Electronic Station Lockout Message Waiting (for proprietary telephones only) Pickup Dialing (for single line telephones only) Remote Station Lock Control Timed Reminder Dial tone 3:Sent when performing Account Code Entry and sent when answering a Timed Reminder call. Also sent when going off-hook with a single line telephone which has messages left in a Voice Processing System. 1 s 1 s 1 s
3-42 Features D3 Features Dial Type Selection DescriptionAllows an extension user to select the desired dialing mode for each outside (CO) line regardless of the originating extension (rotary or tone). There are three dialing modes available. DTMF (Dual Tone Multi-Frequency) Mode The dialing signal from an extension, either tone or rotary, is converted to tone dialing. DTMF signals are transmitted to the outside (CO) line. Pulse Dial (Rotary) Mode The dialing signal from an extension, either tone or rotary, is converted to rotary dialing. Rotary pulses are transmitted to the outside (CO) line. Call Blocking Mode Set this mode for outside (CO) lines that can receive both tone and rotary dialing, but are under contract with the Central Office for rotary dialing only. When dialing to a line using a touch-tone telephone, only rotary dialing is sent to the Central Office. Conditions• Extension users can temporarily convert the pre-assigned rotary dialing mode to DTMF mode (Pulse to Tone Conversion). DTMF mode cannot be changed to rotary. • Either DTMF or rotary dialing can be assigned for the DISA (Direct Inward System Access) outgoing line. With DISA, pulse to tone conversion is not possible. • If an outside (CO) line can receive both DTMF and pulse signals and is contracted for DTMF with a Central Office, the DTMF mode should be selected for the line. If it is contracted for rotary mode, the Call Blocking mode should be selected for the line. • If a line is assigned to the Pulse Dial mode, select an appropriate pulse speed, if necessary. • After a held call is retrieved, the dial mode returns to the one originally programmed for the outside (CO) line. Programming References Section 4, System Programming [401] Dial Mode [402] Pulse Speed Selection Feature ReferencesSection 3, Features End-to-End DTMF Signaling Pulse to Tone Conversion (Tone Through) Operation ReferencesNot applicable.
Features 3-43 3 FeaturesD Direct In Lines (DIL) DescriptionEnables an incoming outside call to go directly to one extension. DIL places an incoming outside call to only one extension. This outside (CO) line can be used by multiple extension users to make calls, but can only be used by one extension to receive calls. DIL can have different destinations for the day, night and lunch modes (Time Service). Condition• If the Station Hunting feature is assigned to the destination extension, the call will be hunted. Programming References Section 4, System Programming [414]–[416] Outside (CO) Line Mode — Day/Night/Lunch Feature ReferenceSection 3, Features Station Hunting Operation ReferencesNot applicable.
3-44 Features D3 Features Direct Inward System Access (DISA) DescriptionAllows an outside caller to access specific system features as if the caller is an extension in the system. The caller can have direct access to features such as: • Placing an incoming call to an extension, operator or ring group. The caller also has the option of dialing the route for an extension using a one digit number (DISA built-in auto attendant number) via DISA calls. • Calling an external party. One of the following must be selected to have direct access to these features: (1) None Security, (2) Trunk (Outside (CO) Line) Security, or (3) All Security. In None Security mode, any caller can make outside or intercom calls. In Trunk (Outside (CO) Line) Security mode, a pre-assigned DISA security code must be entered to make outside calls. In All Security mode, a pre-assigned DISA security code must be entered to make both outside and intercom calls. This prevents callers from making unauthorized calls. However, when making an outside call by Call Forwarding – to Outside (CO) Line, the call is allowed (exception). An Outgoing Message can be programmed for the DISA feature. When a caller reaches a DISA line, a message will greet the caller. Two different DISA messages can be recorded by the operator or manager. For example, one message can be used in the day mode and the other in night mode, or they can be used for different outside (CO) lines. If an optional OGM/FAX Detection card is not installed, the caller will hear a beep instead of the outgoing message (the internal DISA). Conditions• The following items are required for the DISA feature. (1) “DISA1” or “DISA2” must be assigned to outside (CO) line(s) as the outside (CO) line mode. (2) An optional OGM/FAX Detection Card must be installed for outgoing messages. (3) The DISA message(s) should be recorded by the operator or manager. (2) and (3) are required for outgoing messages and fax detection. • After the DISA Delayed Answer Time expires and a ringback tone is returned to the caller, a DISA call will be answered. The caller can dial during the message or after the tone. • This system can store up to ten programmable DISA built-in auto attendant numbers. Each number is one digit.
Features 3-45 3 FeaturesD • The DISA built-in auto attendant number may be the same as the first digit of other numbers (extension number, etc.). To avoid confusion, the system waits for the second digit for a preprogrammed amount of time (default: 2 seconds). If the timer expires, the system will assume that the first digit is a DISA built-in auto attendant number. • Only one OGM/FAX Detection card can be installed. • The DISA line can be used to originate outside calls if a security code (if required) has been dialed. • This system can store up to four programmable DISA security codes. Each code should be different. • The duration of outside-to-outside (CO-to-CO) line calls can be limited. When the specified time expires, both lines are disconnected. A warning tone is sent to both parties 15 seconds before the time-limit. • To detect the end of an outside-to-outside (CO-to-CO) line call, CPC Signal Detection can be assigned. • If a wrong DISA security code is entered, three beeps will be heard. The call will be disconnected after three failed attempts. Connection Reference Section 2, Installation 2.4.2 Caller ID and OGM/FAX Detection Card Installation Programming References Section 4, System Programming To enable the DISA feature [414]–[416] Outside (CO) Line Mode — Day/Night/Lunch [420] Calling Party Control (CPC Signal) [421] CPC Detection for Outgoing Calls [500] DISA Incoming Dialing Mode Selection [501] DISA Built-in Auto Attendant [502] OGM Mode Selection [503] FAX Connection [506] DISA Busy Mode [510] DISA No Dial Mode [511] DISA Security Type [512] DISA Security Codes [513] Cyclic Tone Detection [514] FAX Tone Detection [516] DISA Incoming Assignment [518] DISA Tone Selection after the Security Code To set DISA timer values [205] Outside-to-Outside (CO-to-CO) Line Duration Time limit [504] DISA Delayed Answer Time [505] DISA Waiting Time After OGM [517] DISA AA Wait Time
3-46 Features D3 Features To enable the Intercept Routing feature [408]–[410] Flexible Ringing Assignment — Day/Night/Lunch [507] DISA Intercept Mode [508] DISA Ringing Time before Intercept [509] DISA Ringing Time after Intercept [515] Intercept Time For Internal DISA Feature ReferencesSection 3, Features Intercept Routing Outgoing Message (OGM) Operation ReferenceTelephone Features — User ManualDirect Inward System Access (DISA)
Features 3-47 3 FeaturesD Busy tone An outside line call is made. The caller reaches the DISA line. Is a security code required? A number is dialed. Make an outside call. No One short beep @@@@@@@@e? @@@@@@@@e? @@h? @@h? @@h? @@h? @@h? @@h?@@@@@@@@e?@@@@@@@@?e@@@@@@@@e?@@@@@@@@?e@@@@@@@@e?@@@@@@@@?e@@@@@@@@e?@@@@@@@@?e@@@@@@@@e?@@@@@@@@?e@@@@@@@@e?@@@@@@@@?e@@@@@@@@e? @@@@@@@@e?@@@@@@@@?e@@@@@@@@e?@@@@@@@@?e@@@@@@@@e?@@@@@@@@?e@@@@@@@@e?@@@@@@@@?e@@@@@@@@e?@@@@@@@@?e@@@@@@@@e?@@@@@@@@?e@@@@@@@@e?@@@@@@@@ @@@@@@@@@@ @@ @@ @@ @@ @@@@ @@ @@ @@ @@ @@ @@ @@ @@ @@ @@ @@ @@ @@ @@ @@?@@ ?@@ ?@@ ?@@ ?@@ ?@@ ?@@@@@@@@ ?@@@@@@@@?@@@@@@@@?e@@@@@@@@e?@@@@@@@@?e@@@@@@@@e?@@@@@@@@?e@@@@@@@@e?@@@@@@@@?e@@@@@@@@e?@@@@@@@@?e@@@@@@@@e?@@@@@@@@?e@@@@@@@@e?@@@@@@@@ ?@@@@@@@@?e@@@@@@@@e?@@@@@@@@?e@@@@@@@@e?@@@@@@@@?e@@@@@@@@e?@@@@@@@@?e@@@@@@@@e?@@@@@@@@?e@@@@@@@@e?@@@@@@@@?e@@@@@@@@e?@@@@@@@@@@g @@g @@g @@g @@g @@g @@@@@@@@ @@@@@@@@@@ @@ @@ @@ @@ @@ @@ @@ @@ @@ @@ @@ @@ @@ @@ @@ Nothing is dialed.The call is sent to the fax extension. Yes The security code is entered.Is Intercept Routing employed? The call is sent to another extension. Disconnect. No Yes Disconnect. Answered. Is Intercept Routing employed? Disconnect. No Yes The call is not answered. The call is not answered. The code is correct. Disconnect. What is the DISA Busy Mode? Answered.The call is not answered. *1 *2 *3*13 *14 CNG toneCyclic tone or CPC signal *4 What is the security type? Trunk or None Disconnect.All *15*18 *5 The call reaches the destination.Reorder tone *6 *7 The destination extension(s) is(are) busy. *8 B Answered. The call is not answered for 40 seconds. *16 *17 *11*9 *10 Call Waiting DISA2 *12Disconnect.Busy tone Goes to Goes to Disconnect Goes to OGM @@@@@@@@e? @@@@@@@@e? @@h? @@h? @@h? @@h? @@h? @@h?@@@@@@@@e?@@@@@@@@?e@@@@@@@@e?@@@@@@@@?e@@@@@@@@e?@@@@@@@@?e@@@@@@@@e?@@@@@@@@?e@@@@@@@@e? @@@@@@@@e?@@@@@@@@?e@@@@@@@@e?@@@@@@@@?e@@@@@@@@e?@@@@@@@@?e@@@@@@@@e?@@@@@@@@?e@@@@@@@@e?@@@@@@@@ @@@@@@@@@@ @@ @@ @@ @@ @@@@ @@ @@ @@ @@ @@ @@ @@ @@ @@ @@ @@ @@ @@ @@ @@?@@ ?@@ ?@@ ?@@ ?@@ ?@@ ?@@@@@@@@ ?@@@@@@@@?@@@@@@@@?e@@@@@@@@e?@@@@@@@@?e@@@@@@@@e?@@@@@@@@?e@@@@@@@@e?@@@@@@@@?e@@@@@@@@e?@@@@@@@@ ?@@@@@@@@?e@@@@@@@@e?@@@@@@@@?e@@@@@@@@e?@@@@@@@@?e@@@@@@@@e?@@@@@@@@?e@@@@@@@@e?@@@@@@@@@@g @@g @@g @@g @@g @@g @@@@@@@@ @@@@@@@@@@ @@ @@ @@ @@ @@ @@ @@ @@ @@ @@ @@ @@ @@ @@ @@ The other OGM is heard. A The call is sent to another extension. A B C C Answered. With optional OGM/FAX Detection CardWithout optional OGM/FAX Detection Card (Internal DISA) The code is incorrect. One short beep Flow chart of possible cases and results for DISA calls
3-48 Features D3 Features *1: The DISA Delayed Timer starts. This is the time between a call reaching the system and being received. The time is assigned in program [504] “DISA Delayed Answer Time”. *2: When a call is received and the system answers, the system sends a short beep to the caller. *3: The Intercept Timer for Internal DISA starts. This is the time the system waits for the number sent by the caller. If nothing is entered by the caller during this time, the system will regard it as “Nothing is dialed.” The time is assigned in program [515] “Intercept Time for Internal DISA”. *4: The system can accept the following numbers: •100 through 199as an extension number. •81 through 86as an outside (CO) line group line access number. •9as an automatic line access number when “Without AA” is assigned in program [500] “DISA Incoming Dialing Mode Selection”. Even if “With AA” is assigned, 9 is regarded as the automatic line access number if nothing is assigned to “9” in program [501] “DISA Built-in Auto Attendant”. •0as the operator call number when the operator is assigned in program [008] “Operator Assignment” and “Without AA” is assigned in program [500] “DISA Incoming Dialing Mode Selection”. Even if “With AA” is assigned, 0 is regarded as the operator call number if nothing is assigned to “0” in program [501] “DISA Built-in Auto Attendant”. •0 through 9as a built-in auto attendant number when “With AA” is assigned in program [500] “DISA Incoming Dialing Mode Selection”. The DISA AA Wait timer starts after receiving the first 1-digit number. If the timer expires, the system will assume that the first digit is an AA number. The time is assigned in program [517] “DISA AA Wait Time”. *5: A security code is necessary when program [511] “DISA Security Type” is assigned as follows. •All Security– the system waits for a security code dialed after “ ”. When the security code matches a code programmed in program [512] “DISA Security Codes”, the system accepts the numbers after the code. •Trunk Security– the caller can access an outside (CO) line if the security code matches a code programmed in program [512] “DISA Security Codes”. The caller can access other destinations without the security code. If the entered number is the same as one of the security codes, a short beep is heard. The beep can be disabled in program [518] “DISA Tone Selection after the Security Code”. If the number is wrong, three beeps will be heard. The call will be disconnected after three failed attempts. *6: The caller must enter the desired phone number after hearing a dial tone from the Central Office. *7: The DISA Ring Timer Before Intercept starts. The destination telephone(s) will ring for the time programmed in program [508] “DISA Ringing Time before Intercept”. *8: The system treats the call according to program [507] “DISA Intercept Mode” as follows. •Disconnect– the call is disconnected. •Intercept– the call is sent to the extensions programmed in programs [408] – [410] “Flexible Ringing Assignment — Day/Night/Lunch”. If the call is still not answered within the time programmed in program [509] “DISA Ringing Time after Intercept”, it will be disconnected. *9: If the destination extension belongs to a hunting group and all extensions in the group are busy, the system checks the DISA Busy Mode. If the destination is the Ring group, the DISA Busy Mode will not work for the call. The system regards the call as unanswered.