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Panasonic Kx-Ta624 Advanced Hybrid System Installation Manual
Panasonic Kx-Ta624 Advanced Hybrid System Installation Manual
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Features 3-89 3 FeaturesO One-Touch Transfer Using a DSS Button DescriptionThis feature, if programmed, allows the Direct Station Selection (DSS) Console and the proprietary telephone user to hold an outside call and quickly transfer it to an extension. While talking to an external party, pressing a DSS button on the console or a proprietary telephone provides automatic hold and transfer. There is no need to press the TRANSFER button. The extension starts ringing immediately. Condition• If “With Transfer” is assigned, the user transfers an outside call by pressing the TRANSFER button followed by the DSS button. Programming Reference Section 4, System Programming [005] One-Touch Transfer Using a DSS Button Feature ReferenceSection 3, Features Button, Direct Station Selection (DSS) Operation ReferencesTelephone Features — User ManualCall Transfer — to Extension DSS Console Features Call Transfer
3-90 Features O3 Features Operator DescriptionThe system supports one operator. Any extension can be designated as an operator. The extension assigned as the operator has the ability to perform the following operations. • Setting the Date and Time • Clearing the Call Log Lock and Electronic Station Lockout • Recording and playing the outgoing message • Setting/Clearing the Remote Station Lock Control • Changing the Day/Night/Lunch mode manually • Setting/Canceling/Confirming the Timed Reminder (Wake-up Call) remotely ConditionsNone Programming Reference Section 4, System Programming [008] Operator Assignment Feature ReferencesNone Operation ReferenceOperator/Manager Service Features — User Manual Operator Call DescriptionAllows an extension user to call an extension operator by dialing the feature number. One extension can be assigned as the operator. Condition• If an operator is not assigned, this feature is not available and the user will hear a reorder tone. Programming Reference Section 4, System Programming [008] Operator Assignment Feature ReferencesNone Operation ReferenceTelephone Features — User ManualOperator Call
Features 3-91 3 FeaturesO OGM1: “This is A company. For the sales division, press 1. For the service division, press 2. To call the operator, press 0.” OGM2: Same as OGM 1 Required Settings: [502] “MODE1” [414]-[416] “DISA1” Case 2: Uses the OGM in the day, night and lunch modes – OGM for DISA. Outgoing Message (OGM) DescriptionAllows the extension assigned as the operator or manager to record an outgoing voice message. This message is played when a caller accesses the DISA feature. After recording the message, the operator or manager can also play it back for confirmation. The following are some examples of OGM and flow chart. Case 1: Receives 2 calls at a time – OGM for DISA. (Do not want customers to be kept waiting.) DISA with OGM To the designated destinationOutside Call System OGM 1 DISA with OGM To the designated destinationOutside Call OGM 2 DISA with OGM To the designated destinationOutside Call System OGM 1 (In the day mode) DISA with OGM The call is disconnected by assigning “Disconnect” for DISA 2 in program [510] “DISA No Dial Mode”. Outside Call System OGM 2 (In the night mode) OGM1: “This is A company. For the sales division, press 1. For the service division, press 2. To call the operator, press 0.” OGM2: “We are sorry but our office is closed for the day.” Required Settings: [502] “MODE2” [414]-[416] “DISA1” for OGM1, “DISA2” for OGM2
3-92 Features O3 Features DISA with OGM To the designated destinationOutside Call System OGM 1 DISA with OGM To the designated destinationOutside Call OGM 2 Case 3: Uses a different OGM for outside (CO) lines – OGM for DISA. OGM1: “This is A company. For the sales division, press 1. For the service division, press 2. To call the operator, press 0.” OGM2: “This is B company. To contact Mr. A, press 101. To contact Mr. B, press 102.” Required Settings: [502] “MODE2” [414]-[416] “DISA1” for the A company outside (CO) line(s). “DISA2” for the B company outside (CO) line(s). (Outside line 1) (Outside line 2) DISA with OGM To the designated destination Outside Call System OGM 1 To the Operator OGM 2 Case 4: Uses a different OGM when the line is busy – OGM for DISA. The line is busy.(If the operator is selected.) OGM1: “This is A company. For the sales division, press 1. For the service division, press 2. To call the operator, press 0.” OGM2: “We are sorry. The line is currently busy. If you want to call the operator, press 0.” Required Settings: [502] “MODE2” [414]-[416] “DISA1” [506] “DISA2” DISA with OGM
Features 3-93 3 FeaturesO Conditions• An optional OGM/FAX Detection Card is required to program the OGM. • The maximum recording time for the OGM is 30 seconds. • Up to two outgoing messages are available. Connection Reference Section 2, Installation 2.4.2 Caller ID and OGM/FAX Detection Card Installation Programming References [414]–[416] Outside (CO) Line Mode — Day/Night/Lunch [502] OGM Mode Selection [506] DISA Busy Mode Feature ReferenceSection 3, Features Direct Inward System Access (DISA) Operation ReferenceOperator/Manager Service Features — User ManualOutgoing Message (OGM)
3-94 Features O3 Features Outside (CO) Line Connection Assignment DescriptionThis allows a user to specify which outside (CO) lines are connected to their system. This prevents the user from calling a line which is not connected. When the user uses Automatic Line Access, an idle line is selected from the ones connected. Conditions• If the user tries to make a call with a disconnected line, a reorder tone will sound to indicate that the line is out of use. • This is effective for all outgoing calls including DISA. Programming Reference Section 4, System Programming [400] Outside (CO) Line Connection Assignment Feature ReferencesNone Operation ReferencesNot applicable. Outside (CO) Line Connection Assignment – Outgoing DescriptionAllows a user to assign an outside (CO) line used for outgoing calls. This feature is useful in preventing unauthorized toll calls. Conditions• When an extension user tries to make an outside call on a disallowed outside (CO) line, a reorder tone is sent to indicate that the user cannot use that outside (CO) line. • Day, Night and Lunch Service are programmed individually. (Time Service) Programming References Section 4, System Programming [405]–[407] Flexible Outward Dialing Assignment — Day/Night/Lunch Feature ReferencesNone Operation ReferencesNot applicable.
Features 3-95 3 FeaturesO Outside (CO) Line Group DescriptionOutside (CO) lines can be grouped into up to six outside (CO) line groups. This allows extensions to call outside parties without designating a specific outside (CO) line, since an outside (CO) line is automatically selected from the designated outside (CO) line group. All outside (CO) lines belong to an outside (CO) line group. Condition• Each outside (CO) line can only belong to one outside (CO) line group. Programming Reference Section 4, System Programming [404] Outside (CO) Line Group Assignment Feature ReferencesNone Operation ReferencesNot applicable.
3-96 Features P3 Features PAGING FEATURES – SUMMARY DescriptionPaging allows a user to make a voice announcement to many people at the same time. Their message is announced over the built-in speakers of proprietary telephones and/or an external speaker (external pager). The paged person can answer the page from a nearby telephone. Making and answering a page is possible from either a proprietary or single line telephone. The user can page with a call on hold in order to transfer the call (Paging and Transfer). It is also possible to deny a page. The paging features are classified as follows. Paging – All Paging – External Paging – Group Paging – All DescriptionAllows the user to make a voice announcement from the speakers of proprietary telephones and external paging device (external pager). Conditions• A confirmation tone is sent to the extensions, when a page is sent or answered. • A confirmation tone is sent to the external pager, before the voice announcement. The tone can be disabled. • A ringing or busy extension cannot receive a page. Connection Reference Section 2, Installation 2.3.5 External Pager (Paging Equipment) Connection Programming Reference Section 4, System Programming [106] External Paging Access Tone Feature ReferencesNone Operation ReferencesTelephone Features — User ManualPaging — All Paging and Transfer Paging — ANSWER Paging — DENY
Features 3-97 3 FeaturesP Paging – External DescriptionAllows the user to make a voice announcement using an external paging device (external pager). One pager can be connected. Any telephone user can answer the Paging – External. Conditions• An external pager must be connected beforehand. • A confirmation tone is sent to the extensions and external pager, when a page is sent. The tone to the external pager can be disabled. Connection Reference Section 2, Installation 2.3.5 External Pager (Paging Equipment) Connection Programming Reference Section 4, System Programming [106] External Paging Access Tone Feature ReferencesNone Operation ReferencesTelephone Features — User ManualPaging — External Paging and Transfer Paging — ANSWER Paging — DENY Paging – Group DescriptionAllows the user to select an extension group and make a voice announcement. All the proprietary telephones in the group will receive the page. If a member of the paged group answers the page, they can talk to the person through the connected line. Conditions• To select all groups, page all of the extensions. • A confirmation tone is sent when a page is sent or answered. Programming References No programming required. Feature ReferenceSection 3, Features Extension Group Operation ReferencesTelephone Features — User ManualPaging — External Paging and Transfer Paging — ANSWER Paging — DENY
3-98 Features P3 Features Paralleled Telephone DescriptionAny analog proprietary telephone can be connected in parallel with single line devices, such as a single line telephone, facsimile and data terminal. When a parallel connection is made, an extension user can make and answer a call using either telephone. Conditions• A proprietary telephone (PT) can perform normal operations even if program [610] is assigned to “Disable”. • If one telephone goes off-hook while the other telephone is having a call, a three-party call will be established. If one user goes on-hook, the other user will continue with the call. • When receiving a call, both the PT and the single line telephone will ring except when the PT is in the Hands-free Answerback mode. • When the single line telephone is operating, the display and LED indicator on the paired PT will work as if the PT is in operation. • The extension user cannot originate a call from the single line telephone if the PT is: — playing BGM, — in programming mode, or — receiving a page announcement over the built-in speaker. • The Call Waiting tone can only be heard by a PT. • The paired single line telephone will not ring in the following cases. — When the PT user sets the Hands-free Answerback feature. — When the voice alerting mode is set on the PT. • The paired single line telephone cannot use the following features. — Call Splitting — Conference — External Feature Access — Door Opener while talking to the doorphone — Pickup Dialing • The paired single line telephone user should not enter “49” or “ ” before the account code. They cannot enter the account code during or after a call. Connection Reference Section 2, Installation 2.3.7 Paralleled Telephone Connection (for a Proprietary Telephone and a Single Line Telephone) Programming Reference Section 4, System Programming [610] Paralleled Telephone Connection Feature ReferencesNone Operation ReferenceTelephone Features — User ManualParalleled Telephone Connection