Palmone VII Wireless Handheld Instructions Manual

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Note:Each telephone company assigns a code to disable Call 
Waiting. Contact your local telephone company for the 
code that is appropriate for you. It’s a good idea to add a 
comma after the code. One comma adds a two-second 
delay to the transmission.
3. Tap OK.
Using a calling card
The Use calling card field enables you to use your calling card when 
dialing your ISP or Intranet server. Keep in mind that there is usually 
a delay before you enter your calling card number. When you define 
your calling card number, you need to add commas at the beginning 
to compensate for this delay. Each comma delays transmission of your 
calling card number for two seconds.
To use a calling card:
1. Tap the Use calling card check box to select it.
2. Enter your calling card number on the Use calling card line.
Note:It’s a good idea to add at least three commas before your 
calling card number to compensate for the cue delay.
3. Tap OK.
Connecting to your service
After you set your Connection and Network Preferences, establishing 
a connection to your Internet Service Provider (ISP) or your 
company’s network (dial-in server) is easy.
Note:If you are connecting to an ISP, you need a third-party 
application, such as a web browser or news reader, to take 
advantage of this connection. For information about third-
party applications that support TCP/IP, check the web site 
http://www.palm.com.
Enter your 
calling card 
number here Select this 
box to use a 
calling card 
						

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To establish a connection:
nIn the Network Preferences screen, tap Connect to dial the current 
service and display the Service Connection Progress messages. 
Tip:To see expanded Service Connection Progress messages, 
press the lower half of the Scroll button.
To close a connection:
nTap Disconnect to terminate the connection between your 
handheld and your service.
Creating additional service templates
You can create additional service templates from scratch or by 
duplicating existing templates and editing information. After you 
create a new or duplicate template, you can add and edit settings.
To add a new service template:
1. Tap the Menu icon  . 
2. Tap Service, and then tap New.
A new service template (called Untitled) is added to the Service 
pick list.
To duplicate an existing service template:
1. Tap the Service pick list.
2. Tap the predefined service template you want to duplicate.
3. Tap the Menu icon  . 
4. Tap Service, and then tap Duplicate.
A copy of the service template is added to the Service pick list.
Adding detailed information to a service template
If you are using one of the predefined service templates, you probably 
only need to enter your user name and telephone number. If you are 
creating a new service template, you may need to provide additional 
information to your ISP or dial-in server. You use the Details dialog 
box to add additional information to a selected service template.
To select a connection type:
1. Tap the service field.
2. Tap Details. 
						

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3. Tap the Connection type pick list and select one of the following 
connection types:
PPP: Point-to-Point protocol
SLIP: Serial Line Internet Protocol
CSLIP: Compressed Serial Line Internet Protocol
Note:If you are not sure, try PPP; if that doesn’t work, ask your 
Internet Service Provider or your System Administrator for 
the correct connection type.
Idle timeout
The Idle timeout setting defines how long your handheld waits before 
dropping the connection with your ISP or dial-in server when you 
switch out of a TCP/IP application.
To set the Idle timeout:
1. Tap the Idle timeout pick list and select one of the following 
options:
Immediate: Drops the connection to your ISP immediately when 
you switch to another application. 
1 minute: Waits one minute for you to open another application 
before it drops the connection. 
2 minutes: Waits two minutes. 
3 minutes: Waits three minutes. 
Power Off: Keeps your PPP or SLIP connection until you turn off 
your handheld (or until it times out). This option works best 
with the PalmModem accessory.
2. Tap OK.
Select connection type 
						

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Defining primary and secondary DNS
The Domain Naming System (DNS) is a mechanism in the Internet for 
translating the names of host computers into IP addresses. When you 
enter a DNS number (or IP address), you are identifying a specific 
server that handles the translation services.
Each IP address has four sections, separated by periods. In the Details 
dialog box, you enter each section separately. Each section of an IP 
address is made up of a number from 0 to 255; numbers are the only 
allowable characters in this field.
Ask your Internet Service Provider or System Administrator for the 
correct Primary or Secondary DNS IP numbers.
Tip:Many systems do not require that you enter a DNS. If you are 
not sure, leave the DNS field blank.
To enter a primary and secondary DNS:
1. Tap the Query DNS check box to deselect it.
2. Tap the space to the left of the first period in the Primary DNS field, 
and then enter the first section of the IP address. 
Note:Each section must be a number from 0 to 255.
3. Repeat step 2 for the second, third, and last sections of the Primary 
DNS field.
4. Repeat steps 2 and 3 for the Secondary DNS number.
5. Tap OK.
IP address
Everyone who logs on to the Internet needs to have a unique identifier 
(an IP address), whether permanent or temporary. Some networks 
dynamically assign a temporary IP address when clients log in. The IP 
Address field lets you identify whether your network provides 
automatic (dynamic) temporary IP addressing.
Note:If your IP address is permanently assigned, you need to get 
that information from your System Administrator. If you are 
not sure, select Automatic. 
						

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To identify dynamic IP addressing:
nTap the IP Address check box to select it.
To enter a permanent IP address:
1. Tap the IP Address check box to deselect it and display a 
permanent IP address field below the check box.
2. Tap the space to the left of the first period then enter the first 
section of the IP address. 
Note:Each section must be a number from 0 to 255.
3. Tap and enter the remaining sections of the IP address.
4. Tap OK.
Login scripts
A login script is a series of commands that automates logging in to a 
network server, for example, your corporate network or your Internet 
Service Provider (ISP). A login script is associated with a specific 
service template created in Network Preferences.
A login script is something that you are likely to receive from your IS 
System Administrator if your company has a system in which you log 
in to the corporate servers from your handheld using a modem or 
network connection. The script is generally prepared by the System 
Administrator and distributed to users who need it. It automates the 
events that must take place in order to establish a connection between 
your handheld and the corporate servers.
You can create login scripts in two ways:
nIn a text editor on your desktop computer, in which you create a 
file with the extension PNC, which you then install on your 
handheld using the Install Tool (this method is not available to 
Macintosh users)
Tap to select automatic 
IP address 
						

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nIn the Login Script dialog box on your handheld, accessed from the 
Details dialog box in Network Preferences
Note:You can also use non-ASCII and literal characters in your 
login script. See Appendix D for more information.
Creating a login script on your handheld
You can create login scripts by selecting commands from the 
Command pick list in the Login Script dialog. Some commands, such 
as Send, require you to supply additional information. Those 
commands have a parameter field so that you can add the necessary 
data.
To create a login script:
1. Tap Script.
2. Tap the End pick list.
3. Tap the command you want from the Command list. If the 
command requires additional information, a field appears to the 
right of it for you to enter the information. The following 
commands are available:
Tap here to see the list of 
available commands
Tap here 
						

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4. Repeat steps 2 and 3 until the login script is complete.
5. Tap OK.Wait For
Tells your handheld to wait for specific 
characters from the TCP/IP server before 
executing the next command.
Wait For 
PromptDetects a challenge-response prompt coming 
from the server and then displays the dynamically 
generated challenge value. You then enter the 
challenge value into your token card, which in 
turn generates a response value for you to enter 
on your handheld. This command takes two 
arguments, separated by a vertical bar (|) on the 
input line.
Send
Transmits specific characters to the TCP/IP 
server to which you are connecting.
Send CR
Transmits a carriage return or LF character to the 
TCP/IP server to which you are connecting.
Send User ID
Transmits the User ID information entered in the 
User ID field of the Network Preferences screen.
Send 
PasswordTransmits the password entered in the Password 
field of the Network Preferences screen. If you 
did not enter a password, this command 
prompts you to enter one. The Password 
command is usually followed by a Send CR 
command.
Delay
Tells your handheld to wait a specific number of 
seconds before executing the next command in 
the login script.
Get IP
Reads an IP address and uses it as the IP address 
for your handheld. This command is used with 
SLIP connections.
Prompt
Opens a dialog box and prompts you to enter 
text of some kind (for example, a password or a 
security code).
End
Identifies the last line in the login script. 
						

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Plug-in applications
You can create plug-in applications containing script commands that 
extend the functionality of the built-in script commands. A plug-in 
application is a standard PRC application that you install on your 
handheld just like any other application. After you install the plug-in 
application, you can use the new script commands in a login script. 
Plug-in applications have the following characteristics:
nWritten in C language 
nCompiled into a device executable
nCalled properly from a login script
nAble to return control to a login script after it terminates
nCreated using a development environment that supports Palm OS® 
software, such as Metrowerks CodeWarrior for Palm Computing 
Platform.
For additional information on creating plug-in applications, send 
e-mail to Palm Developer Support at [email protected].
Deleting a service template
Use the Delete command from the Service menu to delete a service 
template.
To delete a service template:
1. Tap the Service pick list.
2. Tap the service template you want to delete.
3. Tap the Menu icon  . 
4. Tap Service, and then tap Delete.
5. Tap OK.
Network preferences menu commands
The Network Preferences screen includes menu commands to make it 
fast and easy to create and edit service templates. TCP/IP application 
menus are shown here for your reference.
See “Using menus” in Chapter 1 for more information about choosing 
menu commands. 
						

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Service menu
Options menu
TCP/IP troubleshooting
If you are having a problem establishing a network connection using 
TCP/IP, check this section and try the suggestions listed.
Displaying expanded Service Connection Progress messages
It’s helpful to identify at what point in the login procedure the 
connection fails. An easy way to do this is to display the expanded 
Service Connection Progress messages. Expanded Service Connection 
Progress messages describe the current stage of the login procedure. 
Press the lower half of the scroll button at any point during login to 
display these messages.
Viewing the Network Log
If viewing the expanded Service Connection Progress messages does 
not give you enough information to find out why you cannot connect 
to your ISP or dial-in server, take a look at the Network Log. The 
Network Log lists all of the communication that occurs between your 
modem and your dial-in server during the login procedure. The 
information in the Network Log can help your ISP or your System 
Administrator pinpoint where and why the login procedure 
communication fails.
To view the Network Log:
1. Tap Options, and then tap View Log.
2. Tap the up and down arrows of the scroll bar to see the entire 
Network Log.
3. Tap Done. 
						

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Adding a DNS number
If your ISP or dial-in server requires a DNS number and you did not 
enter that information in the Network Preferences screen, it will 
appear that you successfully logged into your network. When you try 
to use an application or look up information, however, the connection 
fails. If this occurs, try adding a DNS number. Ask your ISP or your 
System Administrator for the correct Primary and Secondary DNS IP 
numbers.
Owner preferences
The Owner Preferences screen enables you to record a name, company 
name, phone number, or any other information that you want to 
associate with your handheld.
If you use the Security application to turn off and lock your handheld 
with a password, information that you put in the Owner Preferences 
displays the next time you turn on your handheld. See “Security” in 
Chapter 3 for more information.
To enter the Owner preferences:
nEnter the text that you want to associate with your handheld in the 
Owner Preferences screen. If the text cannot fit on one screen, a 
scroll bar automatically appears on the right side of the screen.
If you assign a password with the Security application, the 
information in the Owner Preferences screen cannot be changed. In 
this case, an Unlock button appears at the bottom of the screen. 
To unlock the Owner Preferences screen:
1. Tap Unlock.
2. Enter the password that you defined in the Security application.
3. Tap OK.