Palmone VII Wireless Handheld Instructions Manual

							Chapter 1 Page 3
Chapter 1
Introduction to Your 
Palm VII
™ Handheld
This chapter explains the physical buttons and controls on your 
Palm VII™ handheld, how to set up your handheld and charge the 
transmitter, how to use your handheld for the first time, and how to 
use HotSync
® technology to synchronize your handheld and Palm™ 
Desktop organizer software. This chapter also introduces the 
Palm.Net™ wireless communication service and the wireless features 
of the Palm VII handheld.
Getting to know your Palm VII handheld
What is a Palm VII handheld?
With your Palm VII handheld you will no longer have trouble getting 
to meetings and appointments on time, remembering people’s names 
and personal details, or tracking all the items on your To Do list. Your 
handheld can help you improve your track record in all these areas, 
both at work and at home. 
You can enter all your schedule details in Date Book so you can view 
them by the day, week, or month, and you also have an agenda view 
for displaying current events and To Do items at the same time. Keep 
all your contact names, addresses, phone numbers, and other details 
in Address Book, so you can find them as soon as you need them. Add 
your tasks to To Do List, prioritize them so you don’t overlook them, 
and assign them a due date. 
You can easily connect your Palm VII handheld to the Internet, 
without using a wire or an external modem, through a wireless 
communication service maintained by Palm, Inc. Using web clipping 
applications, you can access a wide spectrum of information available 
on the Internet and view that information in a format that is easy to 
read on your handheld screen. Another application, the iMessenger
® 
application, gives you an Internet messaging address; so you can use 
your handheld to stay connected by wireless Internet messaging 
anytime, anywhere within the coverage area of the wireless 
communication service.  
						

							Page 4  Introduction to Your Palm VII™ Handheld
To make sure you don’t lose any important information, you can 
synchronize your data with Palm Desktop software on your computer 
so you always have a backup copy. You can set different security 
levels for your handheld so unauthorized eyes cannot view your data.
When you are out of the office, track your expenses for your expense 
reports; then transfer the data to your computer to print it out. You can 
write, edit, and view your e-mail, and then synchronize your e-mail 
with your desktop E-Mail application when you return to your office.
System requirements
To install and operate Palm Desktop software, your computer system 
must meet the following requirements:
Minimum requirements 
nIBM-compatible 486 computer or higher 
nOne of the following:
Windows 95/98 and 8 MB RAM (memory), 
Windows NT 4.0 and 16 MB RAM,
Windows 2000 and 64 MB RAM
n20 MB available hard disk space
nVGA monitor or better
nCD-ROM drive (you can also download Palm Desktop software 
from 
http://www.palm.net)
nMouse
nOne available serial port or USB port (PalmConnect® USB Kit sold 
separately)
See “Activating the Palm.Net wireless communication service” later 
in this chapter for requirements to activate the service.
Optional equipment
nPalmModem® accessory
nWindows-compatible printer
nInfrared communication device
Macintosh compatibility
You can connect your Palm VII handheld to your Macintosh using the 
PalmConnect
® Serial Kit or PalmConnect USB Kit (sold separately). 
For more information about Macintosh compatibility, visit the web 
site 
http://www.palm.com. 
						

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Palm VII components
Locating front panel controls
IR port
Uses infrared technology to transmit data to and 
receive data from other Palm OS® handhelds, and to 
perform HotSync operations. See “Beaming 
information” in Chapter 6 and “IR HotSync 
operations” in Chapter 7 for more information.
Screen
Displays the applications and information stored in 
your handheld. It is touch-sensitive and responds to 
the stylus.
Power 
button/
Backlight 
controlTurns your handheld on or off and controls the 
backlight feature. If your handheld is turned off, 
pressing the power button turns your handheld on 
and returns you to the last screen you viewed. Press 
the power button to turn your handheld off. 
If you have difficulty seeing the information onscreen, 
use the backlight to illuminate the screen. Press the 
power button and hold it down for about two seconds 
to turn the backlight on or off. The backlight turns off 
automatically (after a period of inactivity) with the 
Auto-off feature. See “General preferences” in 
Chapter 8 for more information. You can assign the 
full-screen pen stroke to activate the backlight. See 
“Pen preferences” in Chapter 8 for more information.
Graffiti®
writing area
Application 
buttons
Scroll button Power button/ 
Backlight control
ScreenAntenna IR port 
						

							Page 6  Introduction to Your Palm VII™ Handheld
Antenna
Gives you access to the Palm.Net service. See Chapter 
5 for more information. See “Buttons preferences” in 
Chapter 8 to learn how to open a specific application 
when you raise the antenna. 
Whenever you use the wireless features of your 
handheld, please observe the guidelines or 
prohibitions on the use of wireless devices in your 
current location. For example, when you are on an 
airplane, do not raise the antenna or use the wireless 
features at times when the Federal Aviation 
Administration (FAA) or airline regulations prohibit 
the use of cellular phones. You can, of course, use all 
other applications of your handheld in accordance 
with airline regulations for electronic devices.
Graffiti
® 
writing 
areaThe area where you write letters and numbers using 
the Graffiti
® alphabet. See Chapter 2 to learn how to 
write Graffiti characters. 
Application 
buttonsOpens the individual handheld applications that 
correspond to the icons on the buttons: Date Book, 
Address Book, To Do List, and Memo Pad. See 
“Buttons preferences” in Chapter 8 for details on 
reassigning these buttons to activate any application 
on your handheld.
Tip:If your handheld is turned off, pressing any 
application button activates your handheld 
and opens the corresponding application.
Scroll 
buttonDisplays text and other information that extends 
beyond the area of the handheld screen. Pressing the 
lower half of the scroll button scrolls down to view 
information below the viewing area, and pressing the 
upper half of the button scrolls up to view the 
information above the viewing area. 
						

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Locating back panel components
Stylus
Slides in and out of the slot in the back panel of the 
handheld. To use the stylus, remove it from the slot 
and hold it as you would a pen or pencil. Unscrew 
the top of the stylus to access the reset tool.
Battery door
Covers the AAA batteries that power your 
handheld and charge the transmitter. See 
“Installing the batteries” later in this chapter for 
information on removing the battery door and 
installing batteries.
Contrast 
controlAdjusts the appearance of the screen for the 
clearest screen display. Depending on the lighting 
conditions or temperature of the environment 
where you use your handheld, you may need to 
adjust the setting of the contrast control.
Reset button
Under normal use, you should not have to use the 
reset button. See Appendix A for information 
about when and how to use the reset button.
Reset 
button
Serial (COM) 
port door Stylus
Battery
doorContrast 
control 
						

							Page 8  Introduction to Your Palm VII™ Handheld
Important:Your handheld requires a dedicated port. It cannot share 
a port with an internal modem or other device. If you are 
unsure about the location of the serial port on your 
computer, refer to your computer’s documentation. Serial (COM) 
port doorProtects the serial port that fits into the connector 
of the handheld cradle. The door ensures that the 
connection surface of the serial port remains clean 
and clear of debris.
Note:When your handheld is in the cradle, and 
the cradle is connected to your computer, 
you can use HotSync technology to do a 
two-way exchange of the data on your 
handheld and your computer. Plug the 
connector of the cradle into the serial 
(COM) port, as shown in the following 
illustration. 
						

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Installing the batteries
To use your handheld, you must install two AAA alkaline batteries. 
The batteries fit behind the battery door on the back of your handheld.
To install the batteries:
1. Press the tab on the battery door and lift the battery door away 
from your handheld.
2. Install the two AAA alkaline batteries supplied with your 
handheld into the battery compartment.
Note:A diagram in the interior of the battery compartment 
shows the orientation of the positive (+) and negative (-) 
ends of the batteries. When correctly installed, the clips in 
the battery compartment secure the batteries in place.
3. Insert the battery door back into place so that it is flush with the 
back of your handheld and “clicks” into position.
Important:Do not force the battery door. When the batteries are 
correctly installed, the battery door clips smoothly into 
place. If you feel resistance when replacing the battery 
door, make sure the door is aligned with the slots on the 
back of your handheld, and that the batteries are firmly 
seated in the battery compartment.
Replacing batteries 
Under normal conditions, depending on your usage pattern, the AAA 
batteries of your handheld should provide weeks of use. When the 
time comes to replace the AAA batteries, your handheld gives you 
ample warning.
Press tab to 
open 
						

							Page 10  Introduction to Your Palm VII™ Handheld
When you replace the AAA batteries, keep these points in mind:
nBefore you replace the batteries, perform a HotSync operation so 
that you have a backup copy of all your data on your computer.
nWhen you remove the old batteries, the built-in backup power of 
your handheld maintains memory data. Whenever you remove 
the batteries, replace them immediately. We recommend replacing 
batteries within a period of one minute. If you encounter any 
difficulties or delays while you’re replacing the batteries, reinstall 
the original batteries and wait a few minutes for the backup power 
to recharge.
nWhen you dispose of the AAA batteries, please dispose of them 
without damaging the environment.
Setting up your handheld and charging the transmitter
The first time you insert the AAA batteries, your handheld 
automatically begins two processes:
nThe batteries begin to charge the transmitter you use with the 
wireless communication service. This takes about 70 minutes. As 
soon as the transmitter has been charged, you can activate the 
service. See “Activating the Palm.Net wireless communication 
service” later in this chapter.
nYour handheld turns on automatically and Setup begins. Setup 
consists of a short series of screens that you complete to prepare 
your handheld for use. Setup also lists the web clipping 
applications that are preloaded on your handheld. To complete 
Setup, follow the instructions onscreen.
As soon as you finish Setup, you can use all the basic applications of 
your handheld. See Chapter 4 for the list of your basic applications.
Upgrade information
If you already own a Palm OS handheld, we recommend that you 
install the version of Palm Desktop software that comes with your 
new Palm VII handheld into the same folder as your current Palm 
Desktop software. When you install the new version in the same 
folder as the previous version, all your data is preserved. If you use 
another personal information manager (PIM), you still need to install 
Palm Desktop software to add HotSync Manager, conduit software, 
and other features of Palm Desktop software to your computer.
You perform HotSync operations in exactly the same way, so you can 
quickly synchronize your old data with your new handheld. 
						

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To upgrade:
1. Read the Getting Started guide for an overview of the complete 
installation process.
2. Synchronize your old handheld with your old Palm Desktop 
software. This ensures that the latest information from your 
handheld is on your desktop computer.
3. (Optional) To ensure against any data loss, go to the folder that 
stores Palm Desktop software, copy the folder and all its contents, 
rename it (for example, Palm Backup), and store the copy outside 
the Palm Desktop software folder.
4. Follow the installation instructions in “Installing Palm Desktop 
software” later in this chapter. Be sure to install the new software 
in the same folder as the old software.
5. To prepare for the first HotSync operation that synchronizes your 
new handheld with your new Palm Desktop software, go to the 
HotSync Manager and choose Custom.
Note:Be sure your username appears in the box at the top of the 
Custom dialog box. If not, select your username.
6. For all conduits, click Change and select the option Desktop 
overwrites handheld. Then click Done. See “Customizing HotSync 
application settings” in Chapter 7 for more information.
7. Place your new handheld in the cradle and press the HotSync 
button. If the Select User dialog box appears, select your username.
Note:If you customized the modem setup on your old 
handheld, you must re-enter the modem initialization 
string. See “Connection preferences” in Chapter 8 for 
more information.
Any passwords you set on your old handheld are not 
restored during this HotSync operation. Records you 
previously marked Private are still marked Private, but 
you need to reenter a password on your new handheld.
8. Return to the Getting Started guide and complete the activation of 
your handheld. 
						

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Each handheld must have a unique name
After you finish the upgrade process described above, you have two 
handhelds with the same name. This is an undesirable situation. Each 
handheld must have a unique name in order to prevent unexpected 
results during HotSync operations and other complications.
We strongly recommend that you perform a hard reset on your old handheld. 
See “Performing a hard reset” in Appendix A for details.
A hard reset not only erases all data from the old handheld; it also 
erases the name and makes that handheld a clean slate, ready to 
receive a new name. The next time you perform a HotSync operation 
with this old handheld, you are asked to give it a name. Be sure to give 
it a unique name.
Palm Desktop organizer software
Palm Desktop software extends many of the functions of your 
handheld to your computer and serves to back up all your data. 
Viewing and editing your data using Palm Desktop software is 
optional. However, when you use it with your handheld and the built-
in HotSync technology, you can fully synchronize the information on 
your handheld with the information on your computer. 
It is a good idea to back up your data in case something happens to the 
data on your handheld. Changes you make on your handheld or Palm 
Desktop software appear in both places after you synchronize.
With Palm Desktop software, you can do the following:
nWork with your handheld applications on your computer. Palm 
Desktop software duplicates the Date Book, Address Book, To Do 
List, and Memo Pad applications on your handheld, so you can 
view, enter, and modify any data stored on your handheld.
nBack up the data stored on your handheld with HotSync 
technology and synchronize the data on your Palm Desktop 
software. Synchronization is a one-step procedure that ensures 
your data is always safe and up-to-date. See “Exchanging and 
updating data: HotSync operations” in Chapter 4 for more 
information. 
nImport and export data. See “Importing data” in Chapter 2 for 
more information.
nPrint your Date Book, Address Book, To Do List, and Memo Pad 
information on any printer.