Palmone VII Wireless Handheld Instructions Manual

							Chapter 5 Page 123
So when you’re near a desktop computer and have some time, you can 
take advantage of the elaborate graphics, variety, and many choices 
offered by a web site —
But when you’re in a car or on the street and need information fast, a 
web clipping application on your handheld makes it easy to find the 
specific information you need —  
						

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Adding more web clipping applications
When you set up your handheld, you find that several web clipping 
applications have been preloaded onto your handheld.
When you install Palm Desktop software on your computer, you can 
select many more web clipping applications. Use the Install Tool to 
transfer these to your handheld.
Still more web clipping applications are available on the web site 
http://www.palm.net.
You add web clipping applications to your handheld just as you 
would any other application. See “Installing add-on applications” in 
Chapter 3 for details.
Wireless Internet messaging: 
the iMessenger application
Using the iMessenger® application on your handheld, you can send 
and receive short text messages. 
Your handheld is part of the Palm.Net network. This network receives 
and stores messages sent to you at your Palm.Net address, and it 
delivers any message you send directly from your handheld to the 
Internet e-mail address you specify.
When you activate the Palm.Net wireless communication service, you 
acquire an address on the network — for example, 
[email protected]. 
Then, whenever you’re within coverage of the network, you can 
communicate with anyone who has an Internet e-mail account.
Important:The iMessenger application is completely independent of 
the Mail application. Mail does not use the transmitter or 
the Palm.Net wireless communication service. See “The 
iMessenger application differs from the Mail application” 
later in this chapter for details. See Chapter 6 for 
information about Mail.
The Palm.Net wireless communication service
The Palm.Net wireless communication service includes the following: 
nThe network through which you access the Internet.
nThe web site on which you can track your usage of the service, 
learn about the service and its features, and find new web clipping 
applications to download. 
						

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nThe Palm.Net web clipping application, in which you can also 
track your usage of the service and learn about the service and its 
features.
nCustomer Care. See the Getting Started guide for the support 
e-mail addresses and phone numbers.
nConvenient credit card billing.
The network
The Internet is often described as a “network of networks,” and the 
Palm.Net network is just another network tied into the Internet. 
The advantage of the Palm.Net network is that your handheld has a 
wireless, over-the-air connection to it. So long as one of the radio 
transmitter/receivers of the network can pick up the signal sent by 
your handheld — referred to as being “within coverage” — you can 
use web clipping applications and the iMessenger application.
Note:See the important notice at the beginning of this chapter about 
observing regulations on the use of wireless devices on 
airplanes and in other locations where their use may be 
restricted.
Protection of your wireless transactions
Your handheld is equipped with next generation encryption 
technology from Certicom. This encryption technology is used to 
secure your credit card number when you activate the Palm.Net 
service. It is also used by various web clipping applications to secure 
the transmission of sensitive information such as messages and 
passwords that are sent over the Palm.Net network. Data is protected 
both when sent from your handheld over the network and when 
coming in from the Internet directly to your handheld.
When a wireless transaction is secured, the command button that 
initiates the transaction is marked not only by the over-the-air icon, 
but also by the security icon.
The security icon indicates that 
your transmission is encrypted 
						

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Encryption makes your data unreadable by anyone but the intended 
recipient. Encryption is done using elliptic curve cryptography, a 
technology developed by Certicom and used in a wide variety of 
consumer handheld devices and enterprise applications. For more 
information about Certicom’s encryption technology, visit the 
Certicom web site http://www.certicom.com.
It’s not unusual to experience a delay of a several seconds when a 
wireless transaction is being encrypted. 
In addition to the protection provided by the Palm.Net network, 
individual web clipping applications may add another layer of 
protection to their transactions. For example, a web clipping 
application may require you to create and use a password to access 
sensitive information (for example, your checking account).
See “Wireless preferences” in Chapter 8 for information about 
preventing the transmission of your location and identification. See 
“Security” in Chapter 3 for information about locking your handheld. 
See “Making records private” in Chapter 4 for information about 
hiding specific records.
The Palm.Net web site: http://www.palm.net
The Palm.Net web site is an important source of information about the 
wireless features of your handheld and about your use of the wireless 
communication service. The following features are available on the 
web site: 
nCoverage maps: Review detailed maps that show where Palm.Net 
coverage is available. You can also look up a ZIP code to see if an 
area is within coverage. Go here if you want to report an area 
where the signal strength is too weak to perform wireless 
transactions.
nMy Account: Check the current status of your account, in both 
summary and detailed (day-by-day) form. Go here to change your 
account information and password.
Note:Access to My Account is restricted to users who have an 
account with the Palm.Net wireless communication 
service. To access My Account, you must log in with the 
username and password you created during activation.
niMessenger application support: Delete messages, designate a 
forwarding address, and designate an address to which to send a 
copy of all your outgoing messages.  
						

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nSupport: Learn about Palm.Net services and wireless features, get 
answers to frequently asked questions, and submit questions to 
Palm.Net Customer Care. 
nWeb Clipping Apps: Download the latest web clipping applications to 
your desktop computer. 
nWeb Resources: Order books about Palm OS® handhelds and sign up 
for InSync Online, an e-mail service that distributes new web 
clipping applications, tips about your handheld, and news about 
Palm OS handheld compatible products. Use the links on this site 
to visit hundreds of other sites related to Palm OS handhelds.
The Palm.Net web clipping application
The Palm.Net web clipping application is a condensed version of the 
web site. If you have a question about the service or your use of it, the 
web clipping application is the first place to go to find your answer.
To open the Palm.Net web clipping application:
nTap the Palm.Net web clipping application icon: . 
You can do the following in the web clipping application:
nCheck a summary of the current status of your account
nRead Customer Support topics
nSubmit a question or comment to Customer Support
Improving signal strength
Radio signals can be blocked by many kinds of objects in the 
environment. Trying to perform wireless transactions using a weak 
signal requires more power from your batteries. 
If you experience poor reception, often you can improve it simply by 
moving five or ten feet in any direction away from the spot where 
reception is poor. See “Wireless problems” in Appendix B for a list of 
steps you can take to improve reception.
As you move around to improve reception, you can monitor the 
increase or decrease in signal strength. 
						

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To monitor signal strength in the Diagnostics application:
nTap the Diagnostics icon  .
Both the bar graph and the number represent the signal strength:
nThe graph represents signal strength as a series of bars. The more 
bars displayed, the stronger the signal. 
nThe number represents signal strength as a percentage. The higher 
the number, the stronger the signal.
You can also monitor signal strength from within web clipping 
applications and the iMessenger application. A small version of the 
same bar graph you see in the Diagnostics application appears 
onscreen when you’re performing a wireless transaction.
More bars =
Stronger
signal
 In web clipping applications
   In the iMessenger application 
						

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Using web clipping applications
In general, web clipping is a simple process of query-and-response 
that works like this:
nYou open the web clipping application that provides the 
information you want. For example, you open a web clipping 
application that reports the weather.
nYou submit a query that requests specific information. For 
example, you ask what the weather forecast is for San Francisco.
nYou tap a button that sends your request to the Internet.
nThe web clipping application sends your request to the Internet 
and returns, quickly, with a clipping that gives you only the 
specific piece of information that you requested.
Opening web clipping applications
When you install web clipping applications, they appear by default in 
the Palm.Net category of the Applications Launcher. The icons of web 
clipping applications are easy to recognize: They all have a dark 
diamond shape as their background and include the over-the-air icon:
Feel free to explore all of your web clipping applications to find out 
what kind of information they offer. Despite the presence of the over-
the-air symbol in its icon, you can open any web clipping application 
without incurring any cost.
To open a web clipping application:
1. Raise the antenna, located on the right side of your handheld.
Background of all web 
clipping application icons
      9 0°135°
To ensure the best reception: If you 
are holding the handheld in your 
hand, raise the antenna to its 
position at 135
°, located at the 
second click you feel as you raise 
the antenna. If the handheld is on a 
flat surface, raise the antenna to its 
position at 90
°. 
						

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Raising the antenna automatically opens the Applications 
Launcher to the Palm.Net category. When the transmitter suc-
cessfully connects to the network, your handheld beeps.
2. Tap the web clipping application that queries the Internet for the 
kind of information you want.
Tip:You can set your handheld to open a specific application 
whenever you raise the antenna. See “Buttons preferences” in 
Chapter 8 for details.
Working with web clipping applications
Web clipping applications are designed so that you can use them as 
you use any of the basic applications. The skills you learn in other 
applications can be applied to working in web clipping applications.
Web clipping applications are similar to basic applications in the 
following ways:
nYou tap to select an item or perform an action just as you do in 
other applications on your handheld.
nYou use Graffiti® writing or the onscreen keyboard to enter text.
nElements of the interface that look familiar — edit lines, pick lists, 
check boxes, scroll arrows, buttons, menus, etc. — behave in web 
clipping applications as they behave in basic applications like 
Address Book or Memo Pad. 
nIn edit lines, you can select, cut, copy, and paste text as you do in 
other applications on your handheld. 
Sorted pick lists
In web clipping applications, pick lists of words sorted alphabetically 
or numbers sorted in ascending order work in the same way that 
Phone Lookup works: if you write the first letter of a word, the list 
scrolls to the first entry that begins with that letter. If you write the first 
two letters, the list scrolls to the entry that starts with those two letters; 
and so on, until the letters you write identify a unique entry.
For example, when you select a state from an alphabetical list of states, 
writing “m” causes the list to scroll to and select Maine. If you then 
write “o,” the list selects Montana and enters it in the field. 
						

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Actions that incur a cost
Tapping a command button or other object that displays the over-the-
air icon initiates a wireless transaction. Typically, you incur a cost 
whenever you perform a wireless transaction. This cost takes the form 
of either (1) a deduction from the kilobytes included in your monthly 
plan or (2) if your monthly kilobytes have been used up, an additional 
charge. Consult 
http://www.palm.net or the Palm.Net web clipping 
application for details on billing.
Simply reviewing the contents of a web clipping application does not 
initiate a wireless transaction and costs nothing.
To submit a query to the Internet:
1. Raise the antenna.
2. Tap the icon of the web clipping application you want to open.
3. Follow the directions onscreen for specifying the information you 
want from the Internet.
Some web clipping applications need you to identify a location 
in order to give you useful information. For example, web clip-
ping applications that report the weather or list movie theaters 
need to know the location for which you want information. 
Such web clipping applications may ask you to specify the ZIP 
code of the location you’re interested in.
4. Tap the button or other object that displays the over-the-air icon to 
submit your query to the Internet.
The response — your clipping— typically appears onscreen within 
seconds. 
Over-the-air icon 
						

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To stop a wireless transaction:
nTap the Stop icon.
Any data that is downloaded to your handheld before you tap the 
Stop icon appears onscreen.
Important:You incur a cost for any data that is downloaded to your 
handheld or sent to the Palm.Net server. 
Reviewing current queries and clippings: Back arrow
Your handheld stores the queries and clippings of your current 
session so that you can review them. Use the Back arrow to review the 
pages you displayed since you opened the web clipping application.
To go back to a previously viewed page:
nTap the Back arrow in the web clipping application you want to 
review.
Note:You do not incur a cost when you review pages.
Stop icon
Back arrow