Palmone VII Wireless Handheld Instructions Manual

							Chapter 5 Page 153
Draft messages
Sometimes you may not want to send a message immediately; for 
example, you may want to add additional information before sending 
it. Your handheld stores such messages in the Draft folder until you 
are ready to edit them again.
Note:When you’re creating or editing a message, you can also save 
the item as a draft by canceling it. When you cancel a message, 
your handheld opens a dialog box asking if you want to save 
the message. If you tap Yes, your handheld saves the message 
in the Draft folder.
To save a message as a draft:
1. Create a message.
2. Tap the Menu icon  .
3. Tap Message, and then tap Save Draft.
Tip:You can also save your message as a draft by using the 
Graffiti Command stroke /D. 
To edit a message saved as a draft:
1. In the iMessenger list screen, tap Draft from the pick list in the 
upper-right corner.
2. Tap the draft you want to display.
3. Tap Edit and enter your changes.
4. Do one of the following:
Tap Cancel and then Yes to save the message again as a draft.
Tap Check & Send to send the message.
Tap Outbox to move the item to your Outbox folder.
Tap here to 
select item
Tap to 
edit item 
						

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Filing a message
Your handheld can store any message you receive or create in the 
Filed folder.
To file a message:
1. Open the message.
2. Tap the Menu icon  .
3. Tap Message, and then tap File.
To remove a message from the Filed folder:
1. In the iMessenger list screen, tap Filed from the pick list in the 
upper-right corner.
2. Tap the message you want to view. 
3. Tap Edit or Reply to modify the message.
Tip:After you display and modify the message, you can send it 
now, move it to the Outbox, save it as a draft, or leave it in the 
Filed folder.
Deleting messages
Your handheld stores deleted messages in the Deleted folder until the 
folder reaches its maximum storage capacity of 50 kilobytes. At that 
point, messages in the Deleted folder are purged to make room for 
newly deleted messages. The message in the Deleted folder with the 
oldest date is purged first, then the one with the next oldest date, and 
so on, until there’s enough space in the folder to hold the newly 
deleted message.
See “Purging deleted messages” later in this chapter to learn how to 
manage the size of the Deleted folder. See “Your Palm.Net mailbox” 
later in this chapter to learn about the storage and deletion of 
messages in your mailbox on the network.
To delete a message:
1. Open the message you want to delete.
2. Tap Delete.  
						

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Removing a message from the Deleted folder
You can remove a message from the Deleted folder and work with it 
again.
To remove a message from the Deleted folder:
1. In the iMessenger list screen, tap Deleted from the pick list in the 
upper-right corner.
2. Tap the message you want to restore. 
3. Tap Undelete.
The handheld moves the message to the folder from which you 
deleted it and opens that folder.
Purging deleted messages
The Deleted folder has a maximum storage capacity of 50 kilobytes. To 
prevent deleted messages from taking up storage space on your 
handheld, purge the contents of your Deleted folder.
Note:You cannot restore messages after you purge them.
To purge the contents of the Deleted folder:
1. Tap the Menu icon  . 
2. Tap Message, and then tap Purge Deleted.
3. Tap Yes. 
Tip:You can also purge deleted messages by using the Graffiti 
Command stroke /E. 
Options for the iMessenger list screen
You can manage the way the iMessenger list screen displays 
information.
Folders
The iMessenger application provides folders for categorizing your 
messages. The iMessenger list screen displays the messages that are in 
the folder you select. 
						

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To select a folder:
1. Tap the pick list in the upper-right corner to open the list of folders:
Inbox: Contains messages downloaded from the network.
Outbox: Contains messages for which you tapped Outbox when 
you created them. Messages in the Outbox are sent out when-
ever you tap Check & Send.
Deleted: Contains messages you deleted. Purge these messages 
to free space on your handheld.
Filed: Contains messages you want to store on the handheld.
Draft: Contains messages you created but are not yet ready to 
send.
2. Select the folder you want to display.
Date column
The Date column is an optional part of the iMessenger list. By default, 
the Date column option is set to display. Turn it off to increase the 
amount of screen space available for the From: and Subj: fields. 
Messages downloaded the same day on which they were sent display 
the time that they were received. Messages downloaded on a day after 
they were sent display the date they were received.
To show the Date column:
1. In the iMessenger list screen, tap the Menu icon  .
2. Tap Options, and then tap Preferences.
3. Tap the Show Date check box to select it. 
4. Tap OK. 
						

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Sorting the iMessenger list
You can sort messages by the date sent, by sender, or by subject.
To sort the iMessenger list:
1. In the iMessenger list screen, tap the Menu icon  .
2. Tap Options, and then tap Preferences.
3. Tap the Sort by pick list and select one of the following options:
Date: Sorts by date and displays the most recent message at the 
top of the screen.
Sender: Sorts by sender’s user name and displays messages in 
ascending alphabetical order, based on the first word of the 
From: field.
Subject: Sorts by subject and displays messages in ascending al-
phabetical order, based on the first word of the Subj: field.
4. Tap OK. 
Your Palm.Net mailbox
Your mailbox on the Palm.Net network has a storage capacity of up to 
2 MB; that’s more than two million readable characters. 
Attachments of messages in your mailbox take up storage space even 
though most attachments cannot be downloaded to your handheld. 
Messages that are larger than 50KB are not stored in your mailbox at 
all because they cannot be delivered to your handheld; rather, they’re  
returned to the sender as undeliverable.
A full mailbox
If your mailbox should run out of storage space, incoming messages 
are returned to the sender as undeliverable. To make room quickly in 
a full mailbox, you can delete blocks of messages. See “Deleting 
messages from your mailbox” below.
Life span of a message on the network
After you download the complete text of a message, or part of a long 
message, the message remains in your mailbox for 30 days. After 30 
days, it is deleted from your mailbox.
Important:A message that you do not download to your handheld 
remains in your mailbox for 60 days. After 60 days, it is 
deleted from your mailbox.  
						

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Identifying a forwarding address
You can have all messages that are delivered to your Palm.Net 
mailbox also delivered to another address. Go to the web site 
http://www.palm.net and follow the instructions onscreen for identifying a 
forwarding address. This can be useful if you want to be able to 
retrieve attachments that are sent to you.
Keeping a copy of messages you send
You can keep a copy of your outgoing iMessenger messages by 
identifying an address to which to send a blind carbon copy of your 
messages. Go to the Palm.Net web site and follow the instructions 
onscreen for identifying a blind carbon copy address. 
Deleting messages from your mailbox
You can delete blocks of messages directly from your Palm.Net 
mailbox. Go to the Palm.Net web site and follow the instructions 
onscreen. You can delete messages older than two weeks, older than 
four weeks, or all messages in the mailbox. You cannot look at your 
messages from the web site, and you cannot delete individual 
messages.
The iMessenger application 
and HotSync operations
The iMessenger application is independent of Palm Desktop software, 
with this exception: when you synchronize your handheld with Palm 
Desktop software, the following information is stored on your 
computer:
nYour iMessenger application preferences
nA record of what is currently in the iMessenger application, 
including the last message you downloaded from the network
This information becomes useful if you do a hard reset of your 
handheld. A hard reset erases all data on your handheld, including 
messages in the iMessenger application.
Important:Synchronize immediately after you do a hard reset in order to 
restore the record of what messages were on your handheld 
before the hard reset. Then the next time you use the Check 
& Send command, only messages you have not read yet 
are downloaded from the network.
See “Performing a hard reset” in Appendix A for more information. 
						

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To enable synchronization of the iMessenger application with a 
Macintosh computer, Macintosh users need a special version of Palm 
Desktop software. Go to the web site 
http://www.palm.net for information 
about this software.
iMessenger menus
iMessenger menus are shown here for your reference, and features 
that are not explained elsewhere in this book are described here.
See “Using menus” in Chapter 1 for information about choosing menu 
commands.
Pop-up menus
In the iMessenger list screen, tap the icon (a dash, check mark, or 
diamond) at the left to open a menu of commands that you can use in 
the current context.
Message menus
The Message menu varies depending on whether you are viewing a 
message, creating a message, or viewing the iMessenger list.
Tap to open 
pop-up
menu
iMessenger list
New Message
View Message 
						

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Options menus
The Options menu varies depending on whether you are viewing a 
message, creating, or viewing the iMessenger list.
About 
iMessengerShows version information for the iMessenger 
application.
iMessenger list
New Message
View Message 
						

							Chapter 6 Page 161
Chapter 6
Managing Desktop E-Mail 
and Beaming Information
In addition to web clipping and wireless Internet messaging, your 
Palm VII™ handheld offers features to help you stay connected:
nManaging desktop E-Mail: Using your handheld, you can read, reply 
to, compose, and delete e-mail from your desktop E-Mail 
application while you’re away from your desk.
Note:The Mail feature is completely independent of the 
iMessenger
® application for wireless Internet messaging. 
Mail does not use the transmitter or the wireless 
communication service. See “The iMessenger application 
differs from the Mail application” in Chapter 5 for details.
nIR beaming: The infrared port located at the top of your handheld 
lets you send data from your handheld — including entire 
applications — to any other Palm OS
® handheld that’s close by 
and also equipped with an IR port.
Managing desktop E-Mail 
away from your desk
Mail lets you manage the e-mail that you send and receive 
through the E-Mail application on your desktop computer. You 
can read, reply to, compose, and delete e-mail on your 
handheld; but to send or receive e-mail, you must perform a HotSync
® 
operation either directly or indirectly. Direct methods include placing 
your handheld in the cradle attached to your computer, or using 
infrared communications. Indirect methods include using a modem, 
or using network HotSync technology. 
Mail truly synchronizes the Inbox in your desktop E-Mail application 
with the mail on your handheld. For example, if you delete e-mail 
items from Mail, your next HotSync operation also deletes the e-mail 
items from your desktop E-Mail application, so you never have to 
delete e-mail items twice. Similarly, if you read an e-mail item on your 
handheld and leave it in your Inbox, your next HotSync operation 
marks it as read in your desktop E-Mail application. 
						

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In Mail, you can do the following:
nView, delete, file, and reply to incoming mail.
nCreate outgoing e-mail items and drafts of e-mail items.
nCreate simple or complex filters, which allow you to decide the 
type of e-mail that your handheld retrieves from your desktop 
E-mail application.
nUse your handheld in its cradle to send and retrieve e-mail items 
from your desktop E-Mail application.
Setting up Mail on the desktop
Before you use Mail for the first time, make sure your desktop E-Mail 
application is up and running. You must also set up Palm™ Desktop 
organizer software for use with your desktop E-Mail application. 
Your handheld supports a number of desktop E-Mail applications, 
such as Microsoft Exchange (version 4.0 or higher), Microsoft 
Windows Messaging 4.0, Microsoft Outlook, Microsoft Outlook 
Express, QUALCOMM Eudora (version 3.0.3 or higher), and Lotus 
cc:Mail (versions 2.5, 6.0, and 7.0). You can see the full list of the 
supported applications when you set up Mail.
If your desktop E-Mail application does not appear on the list, you 
may still be able to manage your desktop E-Mail application from 
your handheld by means of special connection software, called a 
conduit, that lets you synchronize your desktop E-Mail application 
and your handheld. Contact the vendor of your E-Mail application for 
more information.
Note:The following instructions assume that you have already 
installed Palm Desktop software on your computer and that 
you did not set up Mail during the installation. If you have not 
yet installed the Palm Desktop software, the installation 
procedure prompts you to set up Mail as part of the Palm 
Desktop software installation.
To set up Mail:
1. Click Start in the Windows taskbar.
2. Highlight Programs, highlight Palm Desktop software, and then 
click Mail Setup to begin setup.
3. Follow the instructions onscreen to set up your handheld for use 
with your desktop E-Mail application.